scholarly journals Capacity building for transnationalisation of higher education

2020 ◽  
Vol 32 (3) ◽  
pp. 459-484 ◽  
Author(s):  
S.M. Riad Shams ◽  
Rajibul Hasan
Keyword(s):  
Knowledge Management ◽  
Capacity Building ◽  
Future Research ◽  
Content Type ◽  
Research Areas ◽  
Management Capacity ◽  
Ecological Development ◽  
Research Stream ◽  
Practical Implications ◽  
Research Domain

Purpose Transnationalism and transnational concept are extensively researched in many social science areas; however, transnational management and transnational marketing is relatively a less explored research domain. Also, knowledge management for transnational education (TNE) marketing is not well-researched. Capacity building is an established research-stream, with a key focus on socio-economic and ecological development; however, prior research on capacity building from the context of TNE’s knowledge management and marketing is scarce. The purpose of this study is to analyse TNE marketing mix, to understand the influence of transnational stakeholders’ causal scope(s) on knowledge management in TNE to uphold their transnatioalisation processes through capacity building in TNEs’ marketing management. Design/methodology/approach An inductive constructivist method is followed. Findings Organisational learning from the context of transnational market and socio-economic competitive factors, based on analysing the transnational stakeholders’ causal scope(s) is imperative for proactive knowledge management capacity in TNE marketing. Following the analysis of transnational stakeholders’ causal scope(s) to learn about the cause and consequence of the transnational stakeholders’ relationships and interactions, an initial conceptual framework of knowledge management for TNE marketing is proposed. Practical insights from different TNE markets are developed in support of this novel knowledge management capacity building framework of TNE, and its generalisation perspectives and future research areas are discussed. Practical implications These insights will be useful for TNE administrators to better align their knowledge management perspectives and propositions with their transnational stakeholders to underpin TNE marketing. Academics will be able to use these insights as a basis for future research. Originality/value This study proposes a novel conceptual stakeholder-centred capacity building framework for TNE’s knowledge management to uphold TNE marketing and supports the framework, based on practical insights from three different transnational markets.

A new conceptual framework for identifying the factors influencing the effectiveness of competitive intelligence

2020 ◽  
Vol 30 (5) ◽  
pp. 555-576
Author(s):  
Somayeh Asghari ◽  
Sahar Targholi ◽  
Ali Kazemi ◽  
Saeed Shahriyari ◽  
Lila Rajabion
Keyword(s):  
Organizational Culture ◽  
Knowledge Management ◽  
Statistical Analysis ◽  
Conceptual Framework ◽  
Knowledge Sharing ◽  
Competitive Intelligence ◽  
Future Research ◽  
Content Type ◽  
Practical Implications

Purpose Competitive intelligence (CI) collects data through the distribution of knowledge to make decisions in a competitive environment. To better comprehend the concept of CI, the purpose of this paper is to determine the role of effective factors (knowledge sharing, competitor information, information technology (IT) and organizational culture) and their impact on CI. In addition, the paper provides a conceptual framework for determining the practical factors on CI. Design/methodology/approach For evaluating the elements of the model, a questionnaire is considered. Questionnaires were reread by specialists with significant experiences in the CI field. For statistical analysis, the SPSS 22 and SmartPLS 3.2 software package is also used. Findings Findings from the study showed the validity of the model for a CI assessment. Furthermore, the results confirmed that the competitor information significantly influenced CI. In addition, the obtained results implied that IT has a significant and positive influence on CI. The effect of organizational culture on CI also proved to be positive and significant. Research limitations/implications This paper makes significant contributions for both researchers and practitioners; however, the authors determine some limitations, which are as follows: First, the authors showed the result in a single region. It cannot be assured that the results are generalizable to other areas. Second, because of time and financial constraints, the authors gathered the data using a sample from a single location. Third, the use of variables to depict CI may be not exhaustive. The authors, therefore, encourage future research to study these CI dimensions. Practical implications This study meaningfully contributes to the knowledge and literature by focusing more on CI, examining other significant aspects and applying advanced statistical analysis method. Also, current research results suggest practical implications for marketing practitioners and managers who implemented tools and made strategic plans to enhance the organization’s performance. From a practical perspective, the statistical results support the crucial role of the following factors: IT, competitor information, organizational culture and knowledge sharing on CI. Originality/value Experts in the area of knowledge management, CI and strategic management can use this study to gain a competitive advantage based on knowledge and information resources. Organizations must have knowledge management function and CI to support the strategy formulation, implementation and evaluation.

Mapping customer experience: a taxonomical study using bibliometric visualization

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Pranay Sindhu ◽  
Kumkum Bharti
Keyword(s):  
Web Of Science ◽  
Software Tool ◽  
Customer Experience ◽  
Research Field ◽  
Future Research ◽  
Asian Countries ◽  
Content Type ◽  
Research Areas ◽  
Practical Implications ◽  
Taxonomical Study

Purpose This study aims to examine the trends and themes in the field of customer experience using a bibliometric analysis between 1957 and 2017. Design/methodology/approach The paper analyses 1,767 papers selected from Web of Science (WoS) database using VOS Viewer software tool to create bibliometric networks. The results of the study were classified under the following bibliometric indicators: evaluation of the number of studies analyzed; most cited documents; most influential authors; and highly influential journals, institutions and countries with the highest productivity. Additionally, the paper also presents three co-citation studies analyzing most co-cited references, first authors and journals. Findings Authors and institutes from the American and European countries dominate the contribution to the development of the field. The presence of Asian countries signifies the rising importance being given to the research field. The findings establish the argument that most of the ideas that follow today in the development of the field are mostly sourced from the works published in highly reputed journals. Co-citation analysis indicates the presence of multi-disciplinarity in the research field with journals representing different research areas such as management, strategy and psychology. Research limitations/implications The papers analyzed in the study were retrieved only from the WoS. Furthermore, the precise number of clusters obtained during the analysis depends on the parameter set by the authors which is subjective. Researchers are encouraged to draw further insights by manipulating the parameter criteria. Practical implications The findings in the study can be used to enrich the understanding of customer experience and future research on the topic. Originality/value To the best of the authors’ knowledge, this paper is one of the first comprehensive papers offering a general overview of the leading trends in the field over a period of 60 years.

The disruption of blockchain in auditing – a systematic literature review and an agenda for future research

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rosa Lombardi ◽  
Charl de Villiers ◽  
Nicola Moscariello ◽  
Michele Pizzo
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Empirical Studies ◽  
Theory And Practice ◽  
Future Research ◽  
Content Type ◽  
Main Research ◽  
Research Areas ◽  
The Impact ◽  
Practical Implications

PurposeThis paper presents a systematic literature review, including content and bibliometric analyses, of the impact of blockchain technology (BT) in auditing, to identify trends, research areas and construct an agenda for future research.Design/methodology/approachThe authors include studies from 2010 to 2020 in their structured literature review (SLR), using accounting journals on the Scopus database, which yielded 40 articles with blockchain and auditing at its core.FindingsOne of the contributions of the authors’ analyses is to group the prior research, and therefore also the agenda for future research, into three main research areas: (1) Blockchain as a tool for auditing professionals to improve business information systems to save time and prevent fraud; (2) Smart contracts enabling Audit 4.0 efficiency, reporting, disclosure and transparency; (3) Cryptocurrency and initial coin offerings (ICOs) as a springboard for corporate governance and new venture financing. The authors’ findings have several important implications for practice and theory.Practical implicationsThe results of this study emphasise that (1) the disruption of blockchain in auditing is in a nascent phase and there is a need for compelling empirical studies and potential for the involvement of practitioners; (2) there may be a need to reconsider audit procedures especially suited for digitalisation and BT adoption; (3) standards, guidelines and training are required to pivot towards and confront the challenge BT will represent for auditing; and (4) there are two sides to the BT coin for auditing, enthusiasm about the potential and risk upon implementation. These practical implications can also be seen as a template for future research in a quest to align theory and practice.Originality/valueThe authors’ SLR facilitates the identification of research areas and implications, forming a useful baseline for practitioners, professionals and academics, as they draft the state of the art on the disruption of blockchain in auditing, highlighting how BT is changing auditing activities and traditions.

The professional lives of expatriate academics

2016 ◽  
Vol 4 (2) ◽  
pp. 112-130 ◽  
Author(s):  
Jodie-Lee Trembath
Keyword(s):  
Future Research ◽  
Narrative Approach ◽  
Professional Lives ◽  
Higher Education Management ◽  
Content Type ◽  
Education Management ◽  
Expatriate Management ◽  
Research Stream ◽  
Definition Of ◽  
Practical Implications

Purpose – The purpose of this paper is to provide clarity around the notion of the expatriate academic (EA), a construct that is increasingly essential to theories of expatriate management and higher education management. A review of the literature on academic mobility showed that terms such as “international academic” and “foreign faculty” provide highly variable definitions and results, while those papers that self-consciously used the term “EA” were more likely to provide consistency across definition and findings. This allowed for analysis of the characteristics of this unique group. Design/methodology/approach – This study appropriates a meta-narrative approach to literature review, analysing 23 papers about EAs to develop a more comprehensive conceptualisation of this term and to identify key-related themes. Findings – By reviewing 23 papers identifying with the term, a carefully constructed definition of the EA is provided, distinguishing EAs from other types of internationally mobile academic and demonstrating characteristics that EAs display in their professional lives. Recommendations are made to researchers, universities and EAs themselves for how these findings may affect the EA employment cycle. Theoretical and practical implications are discussed. Originality/value – This is the first paper to aggregate the results of literature on EAs, putting forward a clear definition and description to aid future research and clarify the research stream.

A multi-perspective approach to knowledge production

Kybernetes ◽  
2014 ◽  
Vol 43 (9/10) ◽  
pp. 1412-1424 ◽  
Author(s):  
William Seaman
Keyword(s):  
Knowledge Production ◽  
Design Methodology ◽  
Survey Methodology ◽  
Future Research ◽  
Content Type ◽  
Contemporary Research ◽  
Research Areas ◽  
Technological Concepts ◽  
Brain Sciences ◽  
Practical Implications

Purpose – The purpose of this paper is to discuss a Multi-perspective approach to knowledge production in terms of a set of cybernetic concepts relevant to the approach; to describe a software system that computationally embodies the approach; and to articulate a research project that pragmatically employs the approach. Design/methodology/approach – A definition is provided. The paper uses a survey methodology, exploring relevant cybernetic and contemporary technological concepts. An operational software mechanism (The Insight Engine) is discussed that enables the bridging of transdisciplinary concepts by a user in the service of accretive research –Recombinant Informatics. Findings – Many cybernetic concepts are relevant to contemporary research into cognition and Neosentience research. More study needs to be undertaken related to historical BCL projects in terms of articulating relevance to contemporary research. Research limitations/implications – Future research seeks to extend the computational functionality of “The insight engine”, as well as uncover relevant BCL/cybernetic materials. Practical implications – The software is unique in the field and already there is interest in its use by differing research communities including the Duke Institute for Brain Sciences, and at Stanford, research under Ian Hodder. Social implications – The Insight Engine has potential to be used as a multi-perspective tool for many different fields enabling different forms of distributed, transdisciplinary team-based research. Originality/value – This text is valuable to researchers interested in new forms of interface, augmentation of thought and learning via computational approaches; and the development of bridges between novel research areas, including contemporary, historical BCL, and other cybernetic inquiry.

scholarly journals Supply chain – marketing integration

2019 ◽  
Vol 25 (2) ◽  
pp. 368-378 ◽  
Author(s):  
Ilan Alon ◽  
Shan Chen ◽  
Marco Mandolfo
Keyword(s):  
Supply Chain ◽  
Silk Road ◽  
Future Research ◽  
Infrastructure Development ◽  
Chinese Market ◽  
High Stake ◽  
Content Type ◽  
Research Areas ◽  
Research Propositions ◽  
Practical Implications

PurposeThe purpose of this paper is to discuss China’s New Silk Road initiative as an opportunity for European small and medium-sized enterprises (SMEs) to export to Chinese market. It offers research propositions on redefining the business process of European SMEs and Chinese importers in light of the initiative.Design/methodology/approachSMEs’ export barriers, particularly in SCM and marketing, are identified through literature review. Then they are discussed in accordance with the measures that New Silk Road proposed.FindingsLogistic infrastructure development under the New Silk Road significantly lowers the supply chain barrier. Marketing remains a challenge for European SMEs to export to China. This paper argues that the European SMEs and the Chinese importers should create closer collaboration, expand their relationship beyond SCM, and integrate their marketing efforts for mutual benefits.Research limitations/implicationsSeveral future research areas are proposed in this paper. The authors invite researchers and practitioners to deepen the discussion with empirical evidence.Practical implicationsThe New Silk Road has already become a high stake project for many countries involved. Many measures are yet to be defined and the stakeholders, including industries and businesses, should have an influence on their definition. This paper provides the authors’ viewpoints on how businesses should act in this initiative.Originality/valueDespite being an important topic of the world’s economy in the recent years, the New Silk Road initiative has rarely been studied in management research, possibly due to lack of evidence. As its development significantly sped up since 2017, it is high time that the research community starts to contribute to the knowledge building in this project. This paper is among the firsts to call for and to propose avenues for future research efforts.

Does competency matter? Competency as a factor in workplace bullying

2015 ◽  
Vol 30 (5) ◽  
pp. 597-609 ◽  
Author(s):  
Karen Rogers McDaniel ◽  
Florence Ngala ◽  
Karen Moustafa Leonard
Keyword(s):  
Explanatory Power ◽  
Future Research ◽  
Multiple Impacts ◽  
Content Type ◽  
Societal Culture ◽  
New Ideas ◽  
Self Assessments ◽  
Bullying Behaviors ◽  
Research Stream ◽  
Practical Implications

Purpose – The purpose of this paper is to explore the intersection of competency and bullying behaviors, not yet reported in the literature. Design/methodology/approach – The approach is an examination of the literature available on both topics, and development of a framework related to both. Findings – The theory is that there is a strong mediating relationship between the victim’s self-perception of competency and outcomes (the victim’s reactions) to bullying behaviors. There are multiple impacts of bullying behaviors, but the authors believe this mediation action of competency might be crucial. There is little research on competency or expertise in terms of behaviors resulting from these self-assessments. Future research should seek to examine the link empirically, and there are implications about the competency levels of bullies themselves that might arise. Research limitations/implications – As this is a newly developed research stream, the authors plan to continue with work on the topic. Practical implications – By developing competency, individuals may develop some protection or coping mechanisms when confronted by bullying behaviors. Managers need to be aware of the need to allow employee development to reduce the incidence of such behaviors. Social implications – Bullying behaviors have become rampant in society. In trying to determine where the problem might be best addressed, the authors feel that they have made a significant impact to allow managers to address competency among those victimized by these behaviors. This should have a flow-on effect for organizational and societal culture. Originality/value – This is an intersection that has not been explored but holds significant explanatory power in the area. These bullying behaviors are on the rise; therefore, it is an exceptional opportunity to present new ideas in a forum that is well read by both academics and practitioners.

Adding service means adding knowledge: an inductive single-case study

2015 ◽  
Vol 21 (3) ◽  
pp. 610-627 ◽  
Author(s):  
Luna Leoni
Keyword(s):  
Knowledge Management ◽  
Single Case ◽  
Scientific Progress ◽  
Future Research ◽  
Single Case Study ◽  
Management Tools ◽  
Manufacturing Firm ◽  
Content Type ◽  
Practical Implications

Purpose – The purpose of this paper is to explore how knowledge management systems can support the adoption of the servitization strategy in a manufacturing firm. Design/methodology/approach – In order to reach the paper aim, an inductive single-case study has been adopted. The analysis focuses on the IBM Corporation. Findings – In spite of the paucity of studies that simultaneously address both servitization and knowledge management topics, the case study findings show five connections points between the two streams of research, proving not only that they are closely connected to each other, but also how the adoption of a good knowledge management system can facilitate the implementation of a servitization strategy. Research limitations/implications – As far as the adoption of a single-case study is concerned, this could create biases that can affect the final product in terms of reliability, validity, and generalizability. However, as stated by Erickson (1986), the general lies in the particular and, as argued by Flyvbjerg (2006), the strength of a single example is underestimated in its contribution to scientific progress. Thus, even though this paper is based on a single-case study, it is reasonable to believe that it could be considered as a representative case of companies of the time and its findings sufficiently generalizable. Practical implications – Case study findings could guide managers towards understanding if their knowledge management tools and practices are appropriate, or if they need to be modified in order to successfully implement the servitization strategy adopted. Originality/value – This study represents the first attempt to fill the paucity of studies contemporaneously addressing both servitization and knowledge management topics, and could be used as a pilot case for future research works.

scholarly journals Corporate visual identity: exploring the dogma of consistency

2018 ◽  
Vol 23 (3) ◽  
pp. 342-356 ◽  
Author(s):  
Magnus Kristian Gregersen ◽  
Trine Susanne Johansen
Keyword(s):  
Design Methodology ◽  
Empirical Work ◽  
Research Strategy ◽  
Future Research ◽  
Content Type ◽  
Research Areas ◽  
Visual Identity ◽  
Template Analysis ◽  
Hands On ◽  
Practical Implications

Purpose The purpose of this paper is to conceptually and empirically explore and challenge the dogma of Corporate visual identity (CVI) consistency. The goal is to nuance the current polarized debate of consistency or no consistency. Design/methodology/approach A qualitative research strategy is employed in this paper. Specifically, the empirical work rests on an interview study with strategists from ten different CVI agencies. The interview transcripts are analyzed using template analysis. Findings In terms of findings, both empirical and conceptual arguments for and against CVI consistency are presented. Many of these arguments rest on conflicting assumptions of CVI communication, CVI authenticity and CVI management, which all influence the debate of CVI consistency. Practical implications CVI practitioners are presented with a more reflective approach to dealing with consistency and hands on examples for inspiration. Originality/value This paper offers alternative and more nuanced conceptualizations of CVI consistency. This includes seeing consistency and inconsistency as ends of a spectrum to be balanced rather than mutually exclusive and by differentiating between consistency across platforms and consistency over time – coined CVI continuity. Furthermore, several future research areas that can help to further develop the field of CVI are suggested.

scholarly journals Megaprojects redefined – complexity vs cost and social imperatives

2018 ◽  
Vol 11 (1) ◽  
pp. 7-34 ◽  
Author(s):  
Alexandra Pitsis ◽  
Stewart Clegg ◽  
Daphne Freeder ◽  
Shankar Sankaran ◽  
Stephen Burdon
Keyword(s):  
Case Analysis ◽  
Future Research ◽  
Complex Matrix ◽  
Content Type ◽  
Contractual Arrangements ◽  
Research Areas ◽  
Organizational Relations ◽  
Definition Of ◽  
Practical Implications ◽  
Broad Overview

Purpose The purpose of this paper is to provide a brief overview from the literature on how best to define megaprojects in contemporary contexts. There is a need for a definition that encompasses a complex matrix of characteristics, inclusive of positive and negative aspects, which are not necessarily industry or sector specific. Whilst megaprojects have often been described and defined in terms of cost, they are more accurately delineated by their convolutions. Intricacies arise from political intrigues surrounding funding of such projects and managing and governing complex social and organizational relations. Points for future research are also identified. Design/methodology/approach An analysis of international megaproject literature over the past five years combined with seminal works was undertaken, drawing on the broad literature of project and program management combined with elements of organizational theory. Whilst some examples are cited, in-depth case analysis has not been covered. Findings Albeit that the scale of some megaprojects is comparable to national GDPs, seven more characteristics beyond size have been identified, which distinguish megaprojects from large projects. These include: reach; duration; risks and uncertainties; widely disparate actors; areas of controversy such as dispute resolution; and legal and regulatory issues. Research limitations/implications The paper takes a broad overview and whilst some examples are cited, in-depth case analysis has not been covered. The overview does however provide a good synopsis of the future research areas that warrant exploration. Practical implications The paper identifies a range of analytical areas for major future research including further exploration of institutional analysis. Areas for further analysis include stakeholder issues; collaboration and understanding between technical and business personnel and reforming notions of procurement and contractual arrangements. Social implications Rigorous stakeholder engagement is critical for success in megaprojects, and collaborative learnings need to be exchanged. The longer term social and economic impacts need to be viewed as an imperative rather than a hindrance to the planning and execution of megaprojects and complexity rather than cost more aptly defines megaprojects. Originality/value The paper moves the definition of megaprojects to beyond measurement on the basis of cost to complexity and social and economic variables.

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