Using structural equation modelling (SEM) to understand the relationships among critical success factors (CSFs) for stakeholder management in construction

2017 ◽  
Vol 24 (3) ◽  
pp. 426-450 ◽  
Author(s):  
Jurbe Joseph Molwus ◽  
Bilge Erdogan ◽  
Stephen Ogunlana
Keyword(s):  
Latent Variables ◽  
Structural Equation ◽  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Stakeholder Management ◽  
Content Type ◽  
Critical Success ◽  
Best Fitting ◽  
The Uk

Purpose Stakeholder management plays a significant role in successfully delivering construction projects. However, being able to carry out effective stakeholder management in construction is contingent upon understanding the interrelationships among critical success factors (CSFs) for stakeholder management in construction and how they are related to project success (PS). This would enable the persons responsible for stakeholder management to know the logical process for addressing the CSFs in order to get stakeholder management right. The understanding of this relationship has not been addressed. The purpose of this paper is to investigate the interrelationships between the CSFs for stakeholder management and PS in construction. Design/methodology/approach From an extensive literature review, 23 CSFs for stakeholder management in construction were identified. A conceptual structural equation model (SEM) of the relationships between CSFs was developed (including measurement and structural models) using the groupings of the CSFs for stakeholder management in construction. A questionnaire survey was used to collect data from construction industry practitioners. The data so collected were analysed using SEM in analysis of moment structures (AMOS). Findings The SEM analysis of data collected resulted in the best fitting measurement model comprising 16 CSFs as indicators of four latent variables, namely, stakeholder characteristics and project characteristics (SCPC); stakeholder analysis (SA); stakeholder dynamics (SD); and stakeholder engagement/empowerment (SE). Furthermore, it was found that only SE has a direct positive impact on PS. The other three constructs SCPC, SA and understanding SD collectively impact on PS through the construct, SE. Research limitations/implications The research reported in this paper was carried out in the UK; hence, the findings may have portrayed the UK construction professionals’ opinion. However, the theoretical principles on which the research was based are general and similar research could be replicated in different countries whose construction procurement processes and industries are structured like those of the UK or otherwise. Practical implications The main contribution of this study to existing knowledge is an empirical evidence of the interrelationships among the CSFs for stakeholder management in construction through their latent variables which is portrayed in the best fitting structural model showing the relationships between the constructs of CSFs for stakeholder management and PS. This should serve as a guide to construction project management team or responsible professionals for undertaking stakeholder management in construction projects. Originality/value The paper contributes to theory by empirically identifying the interrelationships among the CSFs for stakeholder management linking to PS which will serve as a guide to construction professionals.

scholarly journals The critical success factors for stakeholder management in the restoration of built heritage assets in the UK

2017 ◽  
Vol 35 (4) ◽  
pp. 304-331 ◽  
Author(s):  
Chijindu V. Nwachukwu ◽  
Chika Udeaja ◽  
Nicholas Chileshe ◽  
Chimene E. Okere
Keyword(s):  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Stakeholder Management ◽  
Cultural Significance ◽  
Content Type ◽  
Built Heritage ◽  
Critical Success ◽  
Road Map ◽  
The Uk

Purpose Built heritage or historic assets (BHAs) constructed in the pre-nineteenth century in the UK are perceived to have certain characteristics which instill cultural significance in them and have seen them become valuable to the economy of the country. The heritage sector makes significant contributions to the UK economy through provision of tourist attractive sites, construction and servicing of heritage assets, heritage conservation, research, and commercial activities carried out within and around heritage assets. These benefits have seen them draw considerable interests from diverse stakeholders within and outside the heritage sector. Hence, a lot of attention is drawn toward restoration of such assets, from stakeholders of different interests, ranging from advocacies for no alteration to complete alteration of the heritage assets. As with construction projects, conflict of interests amongst stakeholders affect the outcome of restoration projects and the purpose of this paper is to examine the critical success factors (CSFs) for managing the stakeholders to achieve the projects’ objectives. Design/methodology/approach This paper examines the views and experiences of practitioners in the heritage sector who have been involved with BHA restoration projects. A total of 32 CSFs for stakeholder management, obtained through rigorous reviews of literature, were subjected to a severe scrutiny with eight restoration experts to determine the importance of the CSFs in restoration projects. The outcome of the exercise was a modified list of 20 CSFs which were further tested on 52 restoration practitioners in the UK using a structured questionnaire to determine the degree of importance of each of the CSFs in restoration projects and their relationships as perceived by the practitioners. Findings The results of the analyses performed on the data show that most of the CSFs were perceived by restoration practitioners as truly critical and vital for successful management of stakeholders in restoration of BHAs. The results also indicate that there is a strong consensus amongst over 50 percent of the practitioners on the rankings of the CSFs. Practical implications The identified CSFs could be used by the restoration practitioners as a “road map” for the development of appropriate solutions for successfully managing stakeholders associated with the promotion and BHAs restoration assets. Originality/value Although CSFs for stakeholder management in construction have been studied by many scholars, no specific research could be identified prior to this study to have been done in defining the CSFs for stakeholder management in restoration projects.

Critical success factors for implementing design-build: analysing Malaysian public projects

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zheng Ping Lee ◽  
Rahimi A. Rahman ◽  
Shu Ing Doh
Keyword(s):  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Stakeholder Management ◽  
Test Analysis ◽  
Content Type ◽  
Public Projects ◽  
Critical Success ◽  
Design Build ◽  
Survey Responses

Purpose The success rate of design-build (D-B) implementation in Malaysia’s private construction projects is low compared to the nation’s public projects. Thus, the purpose of this paper is to investigate the critical success factors (CSFs) for D-B implementation in Malaysian public construction projects. Design/methodology/approach To achieve the research objectives, 111 questionnaire survey responses from construction-related professionals were collected and analysed using multivariate analysis, including t-test, analysis of variance (ANOVA) and factor analysis. Findings The results indicate that while the client’s briefing effectiveness remained the top CSF among many nations, the other top CSFs in Malaysia D-B construction projects vastly differed compared to those countries. Moreover, the underlying components for successful D-B projects in Malaysia include the project management team, leader competency and “stakeholder” management. Originality/value This is one of the first studies that identify the CSFs for D-B implementation in the Malaysian construction industry. The outcomes provide a valuable reference and resource for academic scholars and construction practitioners to increase D-B implementation in the Malaysian private sector.

Critical success factors of an effective repairs and maintenance service for social housing in the UK

Facilities ◽  
2014 ◽  
Vol 32 (5/6) ◽  
pp. 226-240 ◽  
Author(s):  
Matthew Tucker ◽  
Martin Turley ◽  
Sam Holgate
Keyword(s):  
Social Housing ◽  
Quantitative Research ◽  
Critical Success Factors ◽  
Success Factors ◽  
Content Type ◽  
Quantitative Research Methods ◽  
Service Levels ◽  
Critical Success ◽  
Maintenance Service ◽  
The Uk

Purpose – The purpose of this paper is to investigate the critical success factors of an effective repairs service by initially identifying what the important considerations are. Design/methodology/approach – Using quantitative research methods the study then examines how important each of the factors is considered from the perspective of those responsible for such services in the Northwest of England, the level of implementation throughout the region is also examined. Findings – Respondents felt that all 11 factors are perceived as “very” important but only nine are “always” implemented within their place of work. Sustainability and innovation are identified as the two factors that are least critical. It can also be said that although important and well implemented, the in-house skills factor does not appear to be considered as critical in comparison to the other factors. Originality/value – The UK housing sector is under an enormous amount of pressure to meet the needs of a growing population in extremely uncertain financial conditions. Social housing is a potential solution but providers are currently contending with reduced budgets and cuts to staffing levels together with an expectation that service levels will be maintained and value for money maximised. Repairs and maintenance of their stock is at the forefront of their challenge to meet these expectations and it is therefore vital that the service they provide is effective.

ISO-9001 implementation and critical success factors of the Jordanian consulting engineering firms

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rateb Sweis ◽  
Nasser AL-Huthaifi ◽  
Afnan Alawneh ◽  
Wassim Albalkhy ◽  
Taghrid Suifan ◽  
...  
Keyword(s):  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Iso 9001 ◽  
Content Type ◽  
Critical Success ◽  
The Usa ◽  
Engineering Firms ◽  
High Level ◽  
Consulting Engineering

PurposeThis paper aims at studying the level of implementation of ISO 9001 in Jordanian consulting engineering firms and to what extent does the implementation effectiveness affect the success of the construction projects. Moreover, the paper seeks to identify the Critical Success Factors (CSFs) that directly influence the ISO 9001 effectiveness in Jordanian consulting engineering firms.Design/methodology/approachA questionnaire was constructed and distributed to a sample of 125 employees from six ISO 9001-consulting firms. After collecting the data, exploratory factor analysis was utilized to validate the latent constructs (CSFs, ISO 9001 Effectiveness, and Firm Performance).FindingsThe findings suggest that firms experience a high level of ISO 9001 effectiveness. Moreover, among the five identified CSFs; employee attributes, external environmental pressure and quality system attribute had a significant impact on the ISO 9001 effectiveness, while internal motivation and firm attributes were insignificant.Originality/valueThe significance of this study lies in exploring such topic in the developing countries, since most of current studies were focused on developed contexts such as the USA and UK. Therefore, this research acts as a response to calls in the current literature regarding considering different industries and contexts.

scholarly journals EXPLORING CRITICAL SUCCESS FACTORS FOR STAKEHOLDER MANAGEMENT IN CONSTRUCTION PROJECTS

2009 ◽  
Vol 15 (4) ◽  
pp. 337-348 ◽  
Author(s):  
Jing Yang ◽  
Geoffrey Qiping Shen ◽  
Manfong Ho ◽  
Derek S. Drew ◽  
Albert P. C. Chan
Keyword(s):  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Assessment Tool ◽  
Stakeholder Management ◽  
Project Managers ◽  
Pilot Studies ◽  
Five Dimensions ◽  
Social Responsibilities ◽  
Critical Success

With a focus on different aspects of stakeholder management, various sets of critical success factors (CSFs) have been suggested in the literature. It is crucial to explore the relative importance and groupings of these factors. This paper aims to identify CSFs associated with stakeholder management in construction projects, and explore their ranking and underlying relationship. 15 CSFs were identified through a literature review, and consolidated by interviews and pilot studies with professionals in construction industry. A questionnaire instrument containing these 15 CSFs was sent out to project managers in Hong Kong, and 183 completed questionnaires were retrieved. The top three ranked factors for stakeholder management were “managing stakeholders with social responsibilities”, “assessing the stakeholders’ needs and constraints to the project”, and “communicating with stakeholders properly and frequently”. Using factor analysis and considering the high importance of the factor “managing stakeholders with social responsibilities”, the 15 CSFs were grouped into five dimensions namely, precondition factor, stakeholder estimation, information inputs, decision making, and sustainable support. All these five groupings and their relationship were included in a framework for successful stakeholder management in construction projects. These findings help to clarify what the high prioritized factors are, and could also be used as an assessment tool to evaluate the performance of stakeholder management and thus help to identify areas for improvement. Santrauka Atsižvelgiant į skirtingus suinteresuotųjų šalių valdymo aspektus, literatūroje siūlomi įvairūs kritinių sėkmės veiksnių (KSV) kompleksai. Svarbiausia yra sugrupuoti šiuos veiksnius ir nustatyti jų santykinį reikšmingumą. Šio straipsnio tikslas – nustatyti KSV, susijusius su suinteresuotųjų šalių valdymu statybos projektuose, išnagrinėti jų prioritetus ir pagrindinius tarpusavio ryšius. 15 KSV buvo nustatyta remiantis literatūros analize, statybos šakos profesionalų apklausomis ir eksperimentinėmis studijomis. Projektų valdytojams Honkonge išsiųstas klausimynas ir gauti 183 atsakymai. Trys aukščiausiai įvertinti veiksniai: projektų dalyvių socialinė atsakomybė, suinteresuotųjų šalių poreikių ir apribojimų įvertinimas, tinkamas ir dažnas bendradarbiavimas su suinteresuotomis šalimis. Naudojantis veiksnių analize ir atsižvelgiant į tai, kad socialinės atsakomybės rodiklis vertinamas kaip labai reikšmingas, 15 KSV suskirstyti į 5 grupes: išankstinių veiksnių, suinteresuotųjų grupių nustatymo, informacijos rinkimo, sprendimų priėmimo ir subalansuotos paramos. Visos šios grupės bei jų ryšiai buvo įtraukti į sistemą, skirtą sėkmingam suinteresuotųjų šalių valdymui statybos projektuose. Šie duomenys padeda paaiškinti, kokiems veiksniams suteikiamas prioritetas ir gali būti naudojami suinteresuotųjų šalių valdymo įgyvendinimui įvertinti bei tobulintinoms sritims nustatyti.

scholarly journals Critical Success Factors in Developing Collaborative Design-Build Project Team to Improve Project Performance

2018 ◽  
Vol 159 ◽  
pp. 01025 ◽  
Author(s):  
Afrizal Nursin ◽  
Yusuf Latief ◽  
Ibrahim
Keyword(s):  
Collaborative Design ◽  
Structural Equation ◽  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Construction Project ◽  
Project Performance ◽  
Project Team ◽  
Equation Modeling ◽  
Critical Success

To complete a construction project, it takes the cooperation and collaboration of stakeholder involved in construction projects to obtain optimum project performance. Problems that frequently occur in construction projects is the lack of cooperation, lack of trust, ineffective communication, lack of visualization of the planned buildings and different relationships between stakeholders that project performance is not optimal. To overcome these problems need to develop a model of collaboration between stakeholders in a construction project. The purpose of this research is to identify the critical success factors of the collaboration of design and build construction project team so that can understand the influence of collaboration model to collaboration performance with the geographic, professional, stakeholder, and ethnic cultural boundary spanners in design and build construction project in Indonesia. This research uses factor analysis and variable relation with Structural Equation Modeling (SEM) method. The results found that geographical and ethical boundaries are influencing collaborative performance significantly.

Critical success factors for BIM adoption during construction phase: a Singapore case study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ziwen Liu ◽  
Yujie Lu ◽  
Tushar Nath ◽  
Qian Wang ◽  
Robert Lee Kong Tiong ◽  
...  
Keyword(s):  
Construction Projects ◽  
Critical Success Factors ◽  
Online Survey ◽  
Success Factors ◽  
Information Modeling ◽  
Content Type ◽  
Critical Success ◽  
Adoption And Implementation ◽  
Building Information ◽  
Aec Industry

PurposeAs a pillar of integrated digital delivery (IDD), building information modeling demonstrates the tremendous potential to enhance productivity for the architectural, engineering and construction (AEC) industry worldwide. However, the implementation of digital solutions presents numerous challenges related to its adoption and implementation. Distinguishing a comprehensive set of critical factors can facilitate the construction professionals to execute their strategies in a properly planned manner, thus augmenting the possibilities of successfully implementing BIM in their organization. This study aims to identify critical success factors (CSFs) for BIM adoption and implementation in Singapore.Design/methodology/approachThis study adopted structured empirical questionnaire survey. Relevant data were collected from the various stakeholders in Singapore AEC industry through an online survey questionnaire. Furthermore, data analysis was done using SPSS Statistics software in order to identify the key factors (KFs) based on which the CSFs were derived for BIM adoption and implementation during the construction phase.FindingsFrom a set of 45 influencing factors, 35 KFs were derived after performing ranking analysis, from which a set of 26 CSFs were finally obtained based on the factor analysis methodology.Originality/valueThis study has identified the CSFs of BIM adoption in Singapore, as well as in the builders' perspective on how to enhance the digitalization in construction projects.

Critical success factors for large building construction projects

2020 ◽  
Vol 10 (3) ◽  
pp. 349-367 ◽  
Author(s):  
Hasan Mathar ◽  
Sadi Assaf ◽  
Mohammad A. Hassanain ◽  
Abdullatif Abdallah ◽  
Ahmed M.Z. Sayed
Keyword(s):  
Saudi Arabia ◽  
Construction Projects ◽  
Large Scale ◽  
Critical Success Factors ◽  
Success Factors ◽  
Knowledge Gap ◽  
Content Type ◽  
Critical Success ◽  
Short Period ◽  
The Impact

Purpose The literature revealed a limited number of studies on critical success factors (CSFs) in Saudi Arabia. These studies were either outdated, covered limited factors or focused on very specific issues of a project. In response to this knowledge gap, the purpose of this paper is to identify and assess the factors which affect the success of construction projects in Saudi Arabia. Design/methodology/approach In all, 91 CSFs were identified from the literature, and grouped under eight categories according to categorization schemes adopted by earlier studies and common characteristics shared by the factors. A questionnaire survey was adopted since it permits the collection of large volumes of data in a short period. In total, 61 responses from industry experts were used to compute the significance index for each factor and rank the most CSFs. Findings Contractors viewed the three most significant CSFs as “competency and capability of the contractors’ key personnel in different disciplines,” “adequacy of labor resources and their skills” and “the impact of the project on the public.” Consultants viewed the three most significant CSFs as “competency and capability of the consultants’ key personnel in different disciplines,” “clear communication channels between the owner/PM and the designer” and “PM competency, authority and involvement.” Originality/value Although a significant number of studies have investigated CSFs for construction projects, these studies do not provide an extensive list of CSFs, and none have studied CSFs in large-scale construction projects in Saudi Arabia from the viewpoint of two key stakeholders. This study attempts to address this knowledge gap.

Modeling critical success factors for sustainable LSS implementation in hospitals: an empirical study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Vikas Swarnakar ◽  
Anthony Bagherian ◽  
A.R. Singh
Keyword(s):  
Structural Equation ◽  
Critical Success Factors ◽  
Success Factors ◽  
Academic Research ◽  
Healthcare Industry ◽  
Healthcare Organizations ◽  
Interpretive Structural Modeling ◽  
Financial Return ◽  
Content Type ◽  
Critical Success

PurposeThe objective of this paper is to investigate, assess and develop a hierarchical model to evaluate the interrelationship of critical success factors (CSFs) that influence the deployment of Sustainable LSS framework in hospitals. Further, developed model has been validated to investigate its applicability in hospitals towards sustainable LSS implementation.Design/methodology/approach“Interpretive Structural Modeling” (ISM) has been utilized to develop a convenient hierarchy and contextual relationship of key CSFs throughout the implementation pathway in Indian healthcare industry through systematic literature review and expert opinion, which is ensured by a taxonomy of CSFs using MICMAC (“Matrice d' Impacts Croisés-Multiplication Appliquée á un Classement”) and questionnaire-based survey to empirically validate the model through utilizing “Structural Equation Modelling” (SEM).FindingsIn this study, 17 keys CSFs to sustainable LSS implementation in healthcare industry have been investigated, and modeled. “Social and environmental responsibility,” “Financial return and project success stories,” “Top management involvement and leadership to implement Sustainable LSS,” “Availability of required resources, and their efficient utilization” are found to be the most essential CSFs for successful sustainable LSS implementation in healthcare industry. Further, classification of CSFs has been done for better interpretation of their nature using MICMAC approach. Moreover, the applicability of the proposed model has been empirically assessed utilizing SEM.Research limitations/implicationsThe scrutiny of data reveals that the initial inputs from experts throughout the ISM pathway could trigger biased inputs into the study and generalization of the results into others, it might be viable that this propounded model might trigger distinct outcomes for contrasting types of healthcare organizations.Practical implicationsThis model on sustainable LSS would support the decision-makers, practitioners and researchers to predict key CSFs through deployment and support the existing academic research on sustainable LSS. Accordingly, the focus on the CSFs of the sustainable LSS can be prioritized to diminish waste, and enhance patient satisfaction and safety.Originality/valueThis paper is an original contribution of analysis of CSFs in Indian healthcare industry utilizing an integrated ISM-MICMAC and SEM approach.

Six Sigma in construction: a review of critical success factors

2016 ◽  
Vol 7 (2) ◽  
pp. 171-186 ◽  
Author(s):  
Siddra Qayyum Siddiqui ◽  
Fahim Ullah ◽  
Muhammad Jamaluddin Thaheem ◽  
Hamza Farooq Gabriel
Keyword(s):  
Six Sigma ◽  
Construction Projects ◽  
Critical Success Factors ◽  
Success Factors ◽  
Content Type ◽  
Search Techniques ◽  
Critical Success ◽  
Extensive Search ◽  
Green Zone ◽  
Practical Implications

Purpose This paper aims at collecting and reviewing the published literature on the Six Sigma in construction along with its critical success factors (CSFs). Design/methodology/approach The research is based on literature review. Based on the keyword and semantic search techniques, papers published on the topic of Six Sigma during 2000-2015 are retrieved. Frequency analysis is performed to find out significance of identified CSFs, and zoning is performed based on the product of frequency of appearance and parties affected by the CSFs. Findings A total of 69 CSFs are identified as published in the literature. Based on an inclusion criterion of minimum 15 appearances, 22 CSFs are shortlisted for further analysis. Of these CSFs, around 32 per cent fall into red zone (most critical), 50 per cent into yellow and 18 per cent into green zone (least critical). Research limitations/implications This work is limited by partial identification of CSFs. Though based on an extensive search, the retrieved CSFs may not be all the published ones. However, more thorough search techniques can be applied to improve upon this work. Practical implications The findings can be used to facilitate the decision-making in the context of project success. Originality/value This work is an original attempt at gathering Six Sigma CSFs applicable to construction projects. It may be used for further research and development to help ensure project quality and success.

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