Critical success factors for implementing design-build: analysing Malaysian public projects

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zheng Ping Lee ◽  
Rahimi A. Rahman ◽  
Shu Ing Doh

Purpose The success rate of design-build (D-B) implementation in Malaysia’s private construction projects is low compared to the nation’s public projects. Thus, the purpose of this paper is to investigate the critical success factors (CSFs) for D-B implementation in Malaysian public construction projects. Design/methodology/approach To achieve the research objectives, 111 questionnaire survey responses from construction-related professionals were collected and analysed using multivariate analysis, including t-test, analysis of variance (ANOVA) and factor analysis. Findings The results indicate that while the client’s briefing effectiveness remained the top CSF among many nations, the other top CSFs in Malaysia D-B construction projects vastly differed compared to those countries. Moreover, the underlying components for successful D-B projects in Malaysia include the project management team, leader competency and “stakeholder” management. Originality/value This is one of the first studies that identify the CSFs for D-B implementation in the Malaysian construction industry. The outcomes provide a valuable reference and resource for academic scholars and construction practitioners to increase D-B implementation in the Malaysian private sector.

2017 ◽  
Vol 35 (4) ◽  
pp. 304-331 ◽  
Author(s):  
Chijindu V. Nwachukwu ◽  
Chika Udeaja ◽  
Nicholas Chileshe ◽  
Chimene E. Okere

Purpose Built heritage or historic assets (BHAs) constructed in the pre-nineteenth century in the UK are perceived to have certain characteristics which instill cultural significance in them and have seen them become valuable to the economy of the country. The heritage sector makes significant contributions to the UK economy through provision of tourist attractive sites, construction and servicing of heritage assets, heritage conservation, research, and commercial activities carried out within and around heritage assets. These benefits have seen them draw considerable interests from diverse stakeholders within and outside the heritage sector. Hence, a lot of attention is drawn toward restoration of such assets, from stakeholders of different interests, ranging from advocacies for no alteration to complete alteration of the heritage assets. As with construction projects, conflict of interests amongst stakeholders affect the outcome of restoration projects and the purpose of this paper is to examine the critical success factors (CSFs) for managing the stakeholders to achieve the projects’ objectives. Design/methodology/approach This paper examines the views and experiences of practitioners in the heritage sector who have been involved with BHA restoration projects. A total of 32 CSFs for stakeholder management, obtained through rigorous reviews of literature, were subjected to a severe scrutiny with eight restoration experts to determine the importance of the CSFs in restoration projects. The outcome of the exercise was a modified list of 20 CSFs which were further tested on 52 restoration practitioners in the UK using a structured questionnaire to determine the degree of importance of each of the CSFs in restoration projects and their relationships as perceived by the practitioners. Findings The results of the analyses performed on the data show that most of the CSFs were perceived by restoration practitioners as truly critical and vital for successful management of stakeholders in restoration of BHAs. The results also indicate that there is a strong consensus amongst over 50 percent of the practitioners on the rankings of the CSFs. Practical implications The identified CSFs could be used by the restoration practitioners as a “road map” for the development of appropriate solutions for successfully managing stakeholders associated with the promotion and BHAs restoration assets. Originality/value Although CSFs for stakeholder management in construction have been studied by many scholars, no specific research could be identified prior to this study to have been done in defining the CSFs for stakeholder management in restoration projects.


2017 ◽  
Vol 24 (3) ◽  
pp. 426-450 ◽  
Author(s):  
Jurbe Joseph Molwus ◽  
Bilge Erdogan ◽  
Stephen Ogunlana

Purpose Stakeholder management plays a significant role in successfully delivering construction projects. However, being able to carry out effective stakeholder management in construction is contingent upon understanding the interrelationships among critical success factors (CSFs) for stakeholder management in construction and how they are related to project success (PS). This would enable the persons responsible for stakeholder management to know the logical process for addressing the CSFs in order to get stakeholder management right. The understanding of this relationship has not been addressed. The purpose of this paper is to investigate the interrelationships between the CSFs for stakeholder management and PS in construction. Design/methodology/approach From an extensive literature review, 23 CSFs for stakeholder management in construction were identified. A conceptual structural equation model (SEM) of the relationships between CSFs was developed (including measurement and structural models) using the groupings of the CSFs for stakeholder management in construction. A questionnaire survey was used to collect data from construction industry practitioners. The data so collected were analysed using SEM in analysis of moment structures (AMOS). Findings The SEM analysis of data collected resulted in the best fitting measurement model comprising 16 CSFs as indicators of four latent variables, namely, stakeholder characteristics and project characteristics (SCPC); stakeholder analysis (SA); stakeholder dynamics (SD); and stakeholder engagement/empowerment (SE). Furthermore, it was found that only SE has a direct positive impact on PS. The other three constructs SCPC, SA and understanding SD collectively impact on PS through the construct, SE. Research limitations/implications The research reported in this paper was carried out in the UK; hence, the findings may have portrayed the UK construction professionals’ opinion. However, the theoretical principles on which the research was based are general and similar research could be replicated in different countries whose construction procurement processes and industries are structured like those of the UK or otherwise. Practical implications The main contribution of this study to existing knowledge is an empirical evidence of the interrelationships among the CSFs for stakeholder management in construction through their latent variables which is portrayed in the best fitting structural model showing the relationships between the constructs of CSFs for stakeholder management and PS. This should serve as a guide to construction project management team or responsible professionals for undertaking stakeholder management in construction projects. Originality/value The paper contributes to theory by empirically identifying the interrelationships among the CSFs for stakeholder management linking to PS which will serve as a guide to construction professionals.


2016 ◽  
Vol 6 (1) ◽  
pp. 74-91 ◽  
Author(s):  
Solomon Olusola Babatunde ◽  
Srinath Perera ◽  
Lei Zhou ◽  
Chika Udeaja

Purpose – The purpose of this paper is to identify and assess the perceptions of stakeholders on critical success factors (CSFs) for Public Private Partnership (PPP) projects in Nigeria. Design/methodology/approach – A comprehensive literature review was conducted to identify the CSFs for PPP projects, which were employed to design a questionnaire survey. In order to capture a broad perception of stakeholders, the questionnaires were administered to five different stakeholder organisations involved in different PPP projects implementation in Nigeria. Data collected were analysed using descriptive statistics, mean score, Kruskal-Wallis test, analysis of variance (ANOVA), and factor analysis. Findings – The study revealed the result of mean score ranking, which indicated that all the stakeholders considered the identified 26 CSFs important and crucial for the successful implementation of PPP projects in Nigeria. Thus, the results of Kruskal-Wallis test and ANOVA indicated that except for six (out of 26) identified CSFs, there is no statistically significant difference in the perceptions of the stakeholders on CSFs for PPP projects in Nigeria. The study, through factor analysis, grouped the 26 identified CSFs into six principal factors. Practical implications – This research would be of benefit to stakeholders in PPPs to be aware of CSFs that demand utmost consideration. Also the identified CSFs are expected to enhance the success rate of PPP projects. Originality/value – The findings would be useful for PPP stakeholders in making decisions and in implementing PPP projects towards achieving value for money. This research will also be of interest to other academic researchers intending to investigate CSFs for PPP projects in other locations.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rateb Sweis ◽  
Nasser AL-Huthaifi ◽  
Afnan Alawneh ◽  
Wassim Albalkhy ◽  
Taghrid Suifan ◽  
...  

PurposeThis paper aims at studying the level of implementation of ISO 9001 in Jordanian consulting engineering firms and to what extent does the implementation effectiveness affect the success of the construction projects. Moreover, the paper seeks to identify the Critical Success Factors (CSFs) that directly influence the ISO 9001 effectiveness in Jordanian consulting engineering firms.Design/methodology/approachA questionnaire was constructed and distributed to a sample of 125 employees from six ISO 9001-consulting firms. After collecting the data, exploratory factor analysis was utilized to validate the latent constructs (CSFs, ISO 9001 Effectiveness, and Firm Performance).FindingsThe findings suggest that firms experience a high level of ISO 9001 effectiveness. Moreover, among the five identified CSFs; employee attributes, external environmental pressure and quality system attribute had a significant impact on the ISO 9001 effectiveness, while internal motivation and firm attributes were insignificant.Originality/valueThe significance of this study lies in exploring such topic in the developing countries, since most of current studies were focused on developed contexts such as the USA and UK. Therefore, this research acts as a response to calls in the current literature regarding considering different industries and contexts.


2009 ◽  
Vol 15 (4) ◽  
pp. 337-348 ◽  
Author(s):  
Jing Yang ◽  
Geoffrey Qiping Shen ◽  
Manfong Ho ◽  
Derek S. Drew ◽  
Albert P. C. Chan

With a focus on different aspects of stakeholder management, various sets of critical success factors (CSFs) have been suggested in the literature. It is crucial to explore the relative importance and groupings of these factors. This paper aims to identify CSFs associated with stakeholder management in construction projects, and explore their ranking and underlying relationship. 15 CSFs were identified through a literature review, and consolidated by interviews and pilot studies with professionals in construction industry. A questionnaire instrument containing these 15 CSFs was sent out to project managers in Hong Kong, and 183 completed questionnaires were retrieved. The top three ranked factors for stakeholder management were “managing stakeholders with social responsibilities”, “assessing the stakeholders’ needs and constraints to the project”, and “communicating with stakeholders properly and frequently”. Using factor analysis and considering the high importance of the factor “managing stakeholders with social responsibilities”, the 15 CSFs were grouped into five dimensions namely, precondition factor, stakeholder estimation, information inputs, decision making, and sustainable support. All these five groupings and their relationship were included in a framework for successful stakeholder management in construction projects. These findings help to clarify what the high prioritized factors are, and could also be used as an assessment tool to evaluate the performance of stakeholder management and thus help to identify areas for improvement. Santrauka Atsižvelgiant į skirtingus suinteresuotųjų šalių valdymo aspektus, literatūroje siūlomi įvairūs kritinių sėkmės veiksnių (KSV) kompleksai. Svarbiausia yra sugrupuoti šiuos veiksnius ir nustatyti jų santykinį reikšmingumą. Šio straipsnio tikslas – nustatyti KSV, susijusius su suinteresuotųjų šalių valdymu statybos projektuose, išnagrinėti jų prioritetus ir pagrindinius tarpusavio ryšius. 15 KSV buvo nustatyta remiantis literatūros analize, statybos šakos profesionalų apklausomis ir eksperimentinėmis studijomis. Projektų valdytojams Honkonge išsiųstas klausimynas ir gauti 183 atsakymai. Trys aukščiausiai įvertinti veiksniai: projektų dalyvių socialinė atsakomybė, suinteresuotųjų šalių poreikių ir apribojimų įvertinimas, tinkamas ir dažnas bendradarbiavimas su suinteresuotomis šalimis. Naudojantis veiksnių analize ir atsižvelgiant į tai, kad socialinės atsakomybės rodiklis vertinamas kaip labai reikšmingas, 15 KSV suskirstyti į 5 grupes: išankstinių veiksnių, suinteresuotųjų grupių nustatymo, informacijos rinkimo, sprendimų priėmimo ir subalansuotos paramos. Visos šios grupės bei jų ryšiai buvo įtraukti į sistemą, skirtą sėkmingam suinteresuotųjų šalių valdymui statybos projektuose. Šie duomenys padeda paaiškinti, kokiems veiksniams suteikiamas prioritetas ir gali būti naudojami suinteresuotųjų šalių valdymo įgyvendinimui įvertinti bei tobulintinoms sritims nustatyti.


2020 ◽  
Vol 30 (06) ◽  
Author(s):  
OH CHIN PHANG ◽  
KIET NGUYEN TUAN ◽  
HUNG LE VAN ◽  
SOO-YONG KIM ◽  
DAT LE HUU

Public Private Partnership (PPP) is an increasingly popular choice for policymakers in implementing important public projects. To ensure the ultimate objectives of PPP/PFI, identifying the critical success factors (CSFs) of PPP implementation is crucial. For countries that are new at adopting PPP it is even more important for them to identify the success factors in order to maximize the advantages of this method and to reduce the risks for all concerned parties. PPP was officially announced in Malaysia under the Ninth Malaysia Plan in 2006. Since then, many government projects were delivered via PPP. In this study, the factors that are considered critical to the success of PPP project implementation in Malaysia have become a subject for investigation. Factor analysis and survey expert were used in this case. The findings showed that the 17 CSFs could be grouped into six underlying factors. The main contribution of this study is supplement and improves knowledge in the management of PPP projects by exploring the relative importance of CSFs associated with PPP construction projects in the Malaysia. Several recommendations have been suggested in order to improve the overall performances of Malaysian PPP procurement.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ziwen Liu ◽  
Yujie Lu ◽  
Tushar Nath ◽  
Qian Wang ◽  
Robert Lee Kong Tiong ◽  
...  

PurposeAs a pillar of integrated digital delivery (IDD), building information modeling demonstrates the tremendous potential to enhance productivity for the architectural, engineering and construction (AEC) industry worldwide. However, the implementation of digital solutions presents numerous challenges related to its adoption and implementation. Distinguishing a comprehensive set of critical factors can facilitate the construction professionals to execute their strategies in a properly planned manner, thus augmenting the possibilities of successfully implementing BIM in their organization. This study aims to identify critical success factors (CSFs) for BIM adoption and implementation in Singapore.Design/methodology/approachThis study adopted structured empirical questionnaire survey. Relevant data were collected from the various stakeholders in Singapore AEC industry through an online survey questionnaire. Furthermore, data analysis was done using SPSS Statistics software in order to identify the key factors (KFs) based on which the CSFs were derived for BIM adoption and implementation during the construction phase.FindingsFrom a set of 45 influencing factors, 35 KFs were derived after performing ranking analysis, from which a set of 26 CSFs were finally obtained based on the factor analysis methodology.Originality/valueThis study has identified the CSFs of BIM adoption in Singapore, as well as in the builders' perspective on how to enhance the digitalization in construction projects.


2020 ◽  
Vol 10 (3) ◽  
pp. 349-367 ◽  
Author(s):  
Hasan Mathar ◽  
Sadi Assaf ◽  
Mohammad A. Hassanain ◽  
Abdullatif Abdallah ◽  
Ahmed M.Z. Sayed

Purpose The literature revealed a limited number of studies on critical success factors (CSFs) in Saudi Arabia. These studies were either outdated, covered limited factors or focused on very specific issues of a project. In response to this knowledge gap, the purpose of this paper is to identify and assess the factors which affect the success of construction projects in Saudi Arabia. Design/methodology/approach In all, 91 CSFs were identified from the literature, and grouped under eight categories according to categorization schemes adopted by earlier studies and common characteristics shared by the factors. A questionnaire survey was adopted since it permits the collection of large volumes of data in a short period. In total, 61 responses from industry experts were used to compute the significance index for each factor and rank the most CSFs. Findings Contractors viewed the three most significant CSFs as “competency and capability of the contractors’ key personnel in different disciplines,” “adequacy of labor resources and their skills” and “the impact of the project on the public.” Consultants viewed the three most significant CSFs as “competency and capability of the consultants’ key personnel in different disciplines,” “clear communication channels between the owner/PM and the designer” and “PM competency, authority and involvement.” Originality/value Although a significant number of studies have investigated CSFs for construction projects, these studies do not provide an extensive list of CSFs, and none have studied CSFs in large-scale construction projects in Saudi Arabia from the viewpoint of two key stakeholders. This study attempts to address this knowledge gap.


2016 ◽  
Vol 7 (2) ◽  
pp. 171-186 ◽  
Author(s):  
Siddra Qayyum Siddiqui ◽  
Fahim Ullah ◽  
Muhammad Jamaluddin Thaheem ◽  
Hamza Farooq Gabriel

Purpose This paper aims at collecting and reviewing the published literature on the Six Sigma in construction along with its critical success factors (CSFs). Design/methodology/approach The research is based on literature review. Based on the keyword and semantic search techniques, papers published on the topic of Six Sigma during 2000-2015 are retrieved. Frequency analysis is performed to find out significance of identified CSFs, and zoning is performed based on the product of frequency of appearance and parties affected by the CSFs. Findings A total of 69 CSFs are identified as published in the literature. Based on an inclusion criterion of minimum 15 appearances, 22 CSFs are shortlisted for further analysis. Of these CSFs, around 32 per cent fall into red zone (most critical), 50 per cent into yellow and 18 per cent into green zone (least critical). Research limitations/implications This work is limited by partial identification of CSFs. Though based on an extensive search, the retrieved CSFs may not be all the published ones. However, more thorough search techniques can be applied to improve upon this work. Practical implications The findings can be used to facilitate the decision-making in the context of project success. Originality/value This work is an original attempt at gathering Six Sigma CSFs applicable to construction projects. It may be used for further research and development to help ensure project quality and success.


2017 ◽  
Vol 7 (2) ◽  
pp. 143-156 ◽  
Author(s):  
Charles Amoatey ◽  
Mawuena Vincent Kodzo Hayibor

Purpose The purpose of this paper is to investigate the critical success factors (CSFs) for effective project stakeholder management at the local government level in Ghana. Design/methodology/approach The study used data from questionnaires administered to project stakeholders for identifying and ranking CSFs. Findings The study identified the top five CSFs for stakeholder management at the local government level in Ghana to be: communicating with and engaging stakeholders; identifying stakeholders properly; formulating a clear project mission statement; keeping and promoting good relationships; and analyzing stakeholder conflicts and coalitions. Research limitations/implications Generalization of the findings should be done with caution since the scope of data collection was limited to district assemblies in the Greater Accra region of Ghana. Nevertheless the results of the study are, however, useful and indicative and can lend direction to future research. Practical implications This paper has contributed to the growing body of knowledge related to CSFs for local government projects. The results should help understand factors which are of priority to stakeholders when assessing their involvement in projects. Further, the findings could form the basis for competency development of local government personnel in specific areas where improvements are required. Originality/value The paper identified CSFs for effective project stakeholder management at the local level. Most studies on critical factors in project environments have focused on CSFs and project success and thus this study delves into an area which has not received much attention in the literature.


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