Future of work: a systematic literature review and evolution of themes

foresight ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anjali Singh ◽  
Sumi Jha ◽  
Dinesh Kumar Srivastava ◽  
Abheesh Somarajan
Keyword(s):  
Intellectual Structure ◽  
Collaboration Network ◽  
Future Directions ◽  
Content Type ◽  
Future Of Work ◽  
The Past ◽  
Emerging Trends ◽  
The Future ◽  
Evolution Of Technology ◽  
The Impact

Purpose Concerned with the rising social, economic and technological disruption in the world, the impact of the technological disruption had a significant impact on the future of work and it has been tremendously increased in past five years. Further, with the rising uncertainties and COVID-19 in the picture, the trends suggested by earlier literature might not hold. The purpose of this paper is to understand the evolution of technology in the workplace in the past five years, how does it stand during COVID-19, will the trend continue in light of disruption caused by COVID-19, the impact of COVID-19 on the future of work. Design/methodology/approach The paper uses bibliometric techniques to identify the conceptual and intellectual structure of the studies. The programming language named after authors Robert and Ross (R) software and Biblioshiny were used to identify the structures and the themes underlying those structures, which further helped in forecasting the trends of the studies. Findings The paper shows the drastic evolution of the studies in past few years and different technologies implemented at the workplace in the same period. It further identified the influential papers, authors, journals in the area with an emphasis on the various collaboration network among authors and countries. It also paints a picture of the impact of COVID-19 on the future of work. The paper finally concluded with future directions for the emerging trends and themes in the area in aftermath of COVID-19. Originality/value This paper takes the microscopic view of the studies carried out in the past five years as during the past five years, the studies related to this topic have grown tremendously and accordingly many trends have been identified but with the COVID-19 pandemic in the picture, the trend is likely to get accelerated. This paper takes this view and identifies the trends in the future by identifying the themes based on periods and at different levels – organizational, managerial, individual.

Mapping the intellectual structure of business-to-business loyalty literature: a bibliometric analysis approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Prathamesh Kittur ◽  
Swagato Chatterjee ◽  
Amit Upadhyay
Keyword(s):  
Bibliometric Analysis ◽  
Design Methodology ◽  
Intellectual Structure ◽  
Future Directions ◽  
Content Type ◽  
Emerging Trends ◽  
Research Themes ◽  
Knowledge Area ◽  
Intellectual Knowledge ◽  
Business To Business

Purpose This study aims to identify evolution and advancement in the field of business-to-business (B2B) loyalty knowledge area by analyzing its intellectual structure. Design/methodology/approach The authors use bibliometric analysis for quantitative evaluation of scholarly studies published on B2B loyalty area over a period of 27 years (1993–2020). The authors analyze intellectual knowledge base of B2B loyalty area by looking into 263 studies with 14,028 references authored by 693 researchers. Findings The results provide a comprehensive review of B2B loyalty area by identifying its foundations, influential works and intellectual communication linkage between these works. Notably, the analysis reveals most cited studies, key authors, important keywords, intellectual turning points and emerging trends of research in the discipline. Research limitations/implications This study creates a baseline for presenting precise and comprehensive insights into research themes in B2B loyalty area, and identifies progressive trends over a period. This study is also helpful for researchers in identifying future directions of research in the discipline. Originality/value This study reveals the intellectual structure of B2B loyalty area.

The co-evolution of remote work and expectations in a COVID-19 world utilizing an expectation disconfirmation theory lens

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Colleen Carraher-Wolverton
Keyword(s):  
Online Survey ◽  
Remote Work ◽  
Research Issues ◽  
Content Type ◽  
Future Of Work ◽  
Level Of Satisfaction ◽  
The Future ◽  
Expectation Disconfirmation ◽  
Intention To Continue ◽  
The Impact

Purpose As researchers are being called to examine the evolving technology research issues for COVID-19 and other pandemics, remote work has been accelerated and represents the future of work. Although it is known that one of the top forces shaping the future of work is changing employee expectations, the knowledge of remote work during a pandemic remains scant. Thus, this paper aims to determine the impact of remote worker’s expectations on their level of satisfaction and intention to continue to work remotely. Design/methodology/approach Using one of the prominent theories on expectations, Expectation Disconfirmation Theory (EDT), the authors conduct an online survey of 146 individuals who are currently working remotely. Findings By applying EDT, the findings demonstrate that an individual’s expectations regarding remote work impact their level of satisfaction with remote work and intention to continue to work remotely. Incorporating extant research, the findings extend the research stream to indicate that employees’ expectations about remote work significantly impact both their level of satisfaction and level of productivity. Originality/value The discussion elucidates the significance of understanding employee expectations regarding remote work in the evolving new normal. The findings from the study demonstrate the importance of an individual’s expectations regarding remote work on their level of satisfaction with remote work and intention to continue to work remotely. Thus, this study fills a gap in the literature by applying EDT to the remote work context.

Greek public libraries in economic crisis: the past, the present and the future

2015 ◽  
Vol 28 (1/2) ◽  
pp. 77-79 ◽  
Author(s):  
Evgenia Vassilakaki
Keyword(s):  
Economic Crisis ◽  
Design Methodology ◽  
Public Libraries ◽  
Future Directions ◽  
Content Type ◽  
Factors Affecting ◽  
The Past ◽  
Current Economic Crisis ◽  
The Future ◽  
Future Challenges

Purpose – The aim of this paper is to discuss the challenges that the current economic crisis has posed for Greek public and municipal libraries. Design/methodology/approach – This is a viewpoint paper discussing the past, present and future directions that Greek public and municipal libraries have adopted or should adopt in the context of the present economic crisis. Findings – Greek public and municipal libraries ought to see the economic crisis as a challenge for development, improvement and the promotion of their presence and role in the community which they serve. Originality/value – The paper discusses the factors affecting the past and present situation relating to public and municipal libraries in Greece and addresses the future challenges for promoting development and innovation.

scholarly journals Automation, AI and the Future of Work in India

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anita Hammer ◽  
Suparna Karmakar
Keyword(s):  
Labour Market ◽  
Informal Economy ◽  
State Policy ◽  
New Technologies ◽  
National Strategy ◽  
Content Type ◽  
Future Of Work ◽  
The Future ◽  
The Impact ◽  
Work And Employment

PurposeThis research contributes to current debates on automation and the future of work, a much-hyped but under researched area, in emerging economies through a particular focus on India. It assesses the national strategy on artificial intelligence and explores the impact of automation on the Indian labour market, work and employment to inform policy.Design/methodology/approachThe article critically assesses the National Strategy on AI, promulgated by NITI Aayog (a national policy think tank), supported by the government of India and top industry associations, through a sectoral analysis. The key dimensions of the national strategy are examined against scholarship on the political economy of work in India to better understand the possible impact of automation on work.FindingsThe study shows that technology is not free from the wider dynamics that surround the world of work. The adoption of new technologies is likely to occur in niches in the manufacturing and services sectors, while its impact on employment and the labour market more broadly, and in addressing societal inequalities will be limited. The national strategy, however, does not take into account the nature of capital accumulation and structural inequalities that stem from a large informal economy and surplus labour context with limited upskilling opportunities. This raises doubts about the effectiveness of the current policy.Research limitations/implicationsThe critical assessment of new technologies and work has two implications: first, it underscores the need for situated analyses of social and material relations of work in formulating and assessing strategies and policies; second, it highlights the necessity of qualitative workplace studies that examine the relationship between technology and the future of work.Practical implicationsThe article assesses an influential state policy in a key aspect of future of work–automation.Social implicationsThe policy assessed in this study would have significant social and economic outcomes for labour, work and employment in India. The study highlights the limitations of the state policy in addressing key labour market dimensions and work and employment relations in its formulation and implementation.Originality/valueThis study is the first to examine the impact of automation on work and employment in India. It provides a critical intervention in current debates on future of work from the point of view of an important emerging economy defined by labour surplus and a large informal economy.

scholarly journals Viable destination ecosystems: a perspective article

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Håvard Ness
Keyword(s):  
Building Blocks ◽  
Short Paper ◽  
Future Research ◽  
Future Directions ◽  
Content Type ◽  
The Past ◽  
Emerging Trends ◽  
Core Areas ◽  
Practical Implications ◽  
Vast Range

Purpose This paper aims to provide a brief review of the literature on interorganizational relations in tourism over the past 75 years to understand the emerging focus on destination ecosystems. Based on these developments, the paper points to some issues that future research should consider. Design/methodology/approach This selective review provides building blocks for a contemporary view of destination ecosystems and the possibilities for promoting research on their viability. Findings The research on relationships between tourism firms considers co-operation as important and provides knowledge and theory that is complex addressing a vast range of foci. Future research should attempt to integrate emerging trends using meta-theory and possibly programmatic research. Research limitations/implications This paper is brief in reviewing past trends to identify a few core areas for future directions in destination research and suggesting how this might be undertaken. However, this short paper is not exhaustive. Practical implications This paper directs attention to core aspects of destination ecosystems that (destination) managers and public sector representatives should consider in their decision-making to improve viability. Social implications Social and environmental dimensions are explicitly addressed as important for destination ecosystem viability. Originality/value This paper points to some directions that future research and knowledge development should consider to develop conceptual and actionable knowledge further to promote viability in destination ecosystems.

Emerging trends in the literature of value co-creation: a bibliometric analysis

2020 ◽  
Vol 27 (3) ◽  
pp. 981-1002 ◽  
Author(s):  
Victor Saha ◽  
Venkatesh Mani ◽  
Praveen Goyal
Keyword(s):  
Citation Analysis ◽  
Bibliometric Analysis ◽  
Customer Service ◽  
Intellectual Structure ◽  
Future Directions ◽  
Content Type ◽  
Management Domain ◽  
Emerging Trends ◽  
Author Keywords ◽  
Service Logic

PurposeThe purpose of this paper is to review the extant literature on value co-creation using bibliometric analysis in an attempt to gauge the evolving journey of this concept since its inception in the business and management domain.Design/methodology/approachBased on a bibliometric analysis of 458 research articles retrieved from the Thompson Reuters’ Web of Science Core Collection™ for the period of 2004–July 2018, this study carries out the following bibliometric techniques: citation analysis, co-citation analysis and co-occurrence of author keywords.FindingsThe study reveals the nature and direction of research that the field of value co-creation has taken over the past decade. Three significant areas emerge out as prominent themes in the literature of value co-creation: value co-creation in the context of customer service, value co-creation in the context of enhancing brand value and value co-creation for marketing of services through the adoption of service logic. Apart from these, the study also reveals the most influential authors, journals, institutions and countries pertaining to the research on value co-creation, along with the possible future directions of research in this area.Research limitations/implicationsThis study has limitations in terms of usage of a single database and its inability to contextualize the citation structure of articles revealed from the review.Practical implicationsThis study would enable practitioners gain a comprehensive understanding of the concept of value co-creation that they can eventually adopt as a strategy for enhancing their business growth, customer satisfaction and customer loyalty.Originality/valueThis study identifies the intellectual structure of the value co-creation literature and maps out the gradual advancement of the field over the years.

The Future of Work and the Changing Workplace

2018 ◽  
Author(s):  
Mahesh K. Joshi ◽  
J.R. Klein
Keyword(s):  
Artificial Intelligence ◽  
Machine Intelligence ◽  
Political Issue ◽  
Digital Innovation ◽  
Future Of Work ◽  
The Past ◽  
The World ◽  
Public Debates ◽  
The Future ◽  
Market Opportunities

The world of work has been impacted by technology. Work is different than it was in the past due to digital innovation. Labor market opportunities are becoming polarized between high-end and low-end skilled jobs. Migration and its effects on employment have become a sensitive political issue. From Buffalo to Beijing public debates are raging about the future of work. Developments like artificial intelligence and machine intelligence are contributing to productivity, efficiency, safety, and convenience but are also having an impact on jobs, skills, wages, and the nature of work. The “undiscovered country” of the workplace today is the combination of the changing landscape of work itself and the availability of ill-fitting tools, platforms, and knowledge to train for the requirements, skills, and structure of this new age.

scholarly journals Mandatory annuitization and money's worth: evidence from Singapore

2021 ◽  
pp. 1-20
Author(s):  
Joelle H. Fong ◽  
Jackie Li
Keyword(s):  
Expected Value ◽  
Longevity Risk ◽  
Future Trends ◽  
The Past ◽  
The Future ◽  
Population Mortality ◽  
Mortality Improvement ◽  
Life Annuities ◽  
Compulsory Purchase ◽  
The Impact

Abstract This paper examines the impact of uncertainties in the future trends of mortality on annuity values in Singapore's compulsory purchase market. We document persistent population mortality improvement trends over the past few decades, which underscores the importance of longevity risk in this market. Using the money's worth framework, we find that the life annuities delivered expected payouts valued at 1.019–1.185 (0.973–1.170) per dollar of annuity premium for males (females). Even in a low mortality improvement scenario, the annuities provide an expected value exceeding 0.950. This suggests that participants in the national annuity pool have access to attractively priced annuities, regardless of sex, product, and premium invested.

The effects of materialism on consumer evaluation of sustainable synthetic (lab-grown) products

2020 ◽  
Vol 37 (5) ◽  
pp. 579-590
Author(s):  
Jessica Keech ◽  
Maureen Morrin ◽  
Jeffrey Steven Podoshen
Keyword(s):  
Design Methodology ◽  
Socially Responsible ◽  
Content Type ◽  
Consumer Evaluation ◽  
Positioning Strategy ◽  
Consumer Markets ◽  
The Future ◽  
Promotion Strategies ◽  
Alternative Sources ◽  
The Impact

Purpose The increasing desire of consumers for socially responsible luxury products combined with fluctuating supplies in consumer markets are leading various industries to seek alternative sources to be able to meet the needs of its customers. One possible solution that may meet the demands of the future is lab-grown products. Because these products confer multiple benefits, this study aims to investigate the most effective ways to appeal to consumers by aligning the benefits of the products with their values as marketers seek to find effective promotion for these items. Design/methodology/approach We examine the effectiveness of an ethical positioning strategy for two types of luxury lab-grown (synthetic) products among high versus low materialism consumers in three experiments. Findings Findings suggest that a positioning strategy stressing product ethicality is more effective for low materialism consumers, whereas the strategy is less effective, and may even backfire, for high materialism consumers. The impact on social status consumers perceive from a lab-grown product explains why this effect occurs among low materialism consumers. Therefore, marketers should take caution and use specific appeals for different segments based on values such as consumers’ materialism levels. Originality/value If lab-grown products represent the wave of the future, it is important to understand how consumers will respond to this emerging technology and how promotion strategies may enhance their evaluation.

Theory of value co-creation: a systematic literature review

2014 ◽  
Vol 24 (6) ◽  
pp. 643-683 ◽  
Author(s):  
Marco Galvagno ◽  
Daniele Dalli
Keyword(s):  
Management Decision ◽  
Content Type ◽  
The Past ◽  
Theoretical Perspectives ◽  
Emerging Trends ◽  
Building Management ◽  
Innovation And Technology ◽  
Management Decision Making ◽  
Theory Of Value ◽  
Science Innovation

Purpose – The purpose of this paper is to summarize and classify extant research and to better understand the past, present, and future state of the theory of value co-creation. Its main objectives are: to identify the different theoretical perspectives and research streams that characterize and define the co-creation literature, and to highlight the connections between them; to look for emerging trends and gaps in the literature by comparing the most recent papers with those representing the field's core. Design/methodology/approach – The paper relies on bibliometric data: co-citation techniques were employed to select, analyze, and interpret citation patterns within the co-creation literature. Findings – The paper identified two main clusters, as well as specific research streams and common themes, representing scholarly journals’ publications on co-creation over the past years. These research streams and themes apply three different theoretical perspectives: service science, innovation and technology management, and marketing and consumer research. Data from the most recent publications has been used to verify if and how the original streams and themes are reflected in the contemporary debate. Research limitations/implications – Inevitably, the findings of the analysis have limitations related to the research design, the databases, and the applied bibliometric methods. Practical implications – From a practical perspective, the research impacts on theory building, management decision making, and teaching. Originality/value – This study depicts the remarkable development of the literature on co-creation and shows the latent structure underlying its different research streams. To the best knowledge, this study is the first to determine co-citation frequencies from both the SSCI and Scopus databases.

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