Mapping the intellectual structure of business-to-business loyalty literature: a bibliometric analysis approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Prathamesh Kittur ◽  
Swagato Chatterjee ◽  
Amit Upadhyay
Keyword(s):  
Bibliometric Analysis ◽  
Design Methodology ◽  
Intellectual Structure ◽  
Future Directions ◽  
Content Type ◽  
Emerging Trends ◽  
Research Themes ◽  
Knowledge Area ◽  
Intellectual Knowledge ◽  
Business To Business

Purpose This study aims to identify evolution and advancement in the field of business-to-business (B2B) loyalty knowledge area by analyzing its intellectual structure. Design/methodology/approach The authors use bibliometric analysis for quantitative evaluation of scholarly studies published on B2B loyalty area over a period of 27 years (1993–2020). The authors analyze intellectual knowledge base of B2B loyalty area by looking into 263 studies with 14,028 references authored by 693 researchers. Findings The results provide a comprehensive review of B2B loyalty area by identifying its foundations, influential works and intellectual communication linkage between these works. Notably, the analysis reveals most cited studies, key authors, important keywords, intellectual turning points and emerging trends of research in the discipline. Research limitations/implications This study creates a baseline for presenting precise and comprehensive insights into research themes in B2B loyalty area, and identifies progressive trends over a period. This study is also helpful for researchers in identifying future directions of research in the discipline. Originality/value This study reveals the intellectual structure of B2B loyalty area.

Emerging trends in the literature of value co-creation: a bibliometric analysis

2020 ◽  
Vol 27 (3) ◽  
pp. 981-1002 ◽  
Author(s):  
Victor Saha ◽  
Venkatesh Mani ◽  
Praveen Goyal
Keyword(s):  
Citation Analysis ◽  
Bibliometric Analysis ◽  
Customer Service ◽  
Intellectual Structure ◽  
Future Directions ◽  
Content Type ◽  
Management Domain ◽  
Emerging Trends ◽  
Author Keywords ◽  
Service Logic

PurposeThe purpose of this paper is to review the extant literature on value co-creation using bibliometric analysis in an attempt to gauge the evolving journey of this concept since its inception in the business and management domain.Design/methodology/approachBased on a bibliometric analysis of 458 research articles retrieved from the Thompson Reuters’ Web of Science Core Collection™ for the period of 2004–July 2018, this study carries out the following bibliometric techniques: citation analysis, co-citation analysis and co-occurrence of author keywords.FindingsThe study reveals the nature and direction of research that the field of value co-creation has taken over the past decade. Three significant areas emerge out as prominent themes in the literature of value co-creation: value co-creation in the context of customer service, value co-creation in the context of enhancing brand value and value co-creation for marketing of services through the adoption of service logic. Apart from these, the study also reveals the most influential authors, journals, institutions and countries pertaining to the research on value co-creation, along with the possible future directions of research in this area.Research limitations/implicationsThis study has limitations in terms of usage of a single database and its inability to contextualize the citation structure of articles revealed from the review.Practical implicationsThis study would enable practitioners gain a comprehensive understanding of the concept of value co-creation that they can eventually adopt as a strategy for enhancing their business growth, customer satisfaction and customer loyalty.Originality/valueThis study identifies the intellectual structure of the value co-creation literature and maps out the gradual advancement of the field over the years.

Directorate ties: a bibliometric analysis

2019 ◽  
Vol 57 (10) ◽  
pp. 2837-2851 ◽  
Author(s):  
Rosa Caiazza ◽  
Michele Simoni
Keyword(s):  
Bibliometric Analysis ◽  
Design Methodology ◽  
Research Topic ◽  
Future Research ◽  
Interlocking Directorates ◽  
Evolutionary Patterns ◽  
Content Type ◽  
Board Interlocks ◽  
Emerging Trends ◽  
Modern Era

Purpose Over the last 100 years, research on interlocking directorates has proliferated. The purpose of this paper is to realize a bibliometric analysis of articles on interlocking directorates to identify the evolutionary patterns that characterize the studies on board interlocks. Design/methodology/approach A bibliometric analysis of articles on interlocking directorates published since 1914 was realized to evidence how research has evolved over time. Papers were classified according to the research topic, the type of article and the use of different theories to explain board interlocks’ causes and effects. Findings The authors identified four different periods that characterize board interlocks studies: the emerging debate, the earliest modern era, the modern era and the post-modern era. Originality/value This bibliometric analysis assesses the extant literature by highlighting emerging trends and identifying several avenues for future research.

Tacit knowledge in organizations: bibliometrics and a framework-based systematic review of antecedents, outcomes, theories, methods and future directions

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Asha Thomas ◽  
Vikas Gupta
Keyword(s):  
Systematic Review ◽  
Tacit Knowledge ◽  
Bibliometric Analysis ◽  
Design Methodology ◽  
Systematic Approach ◽  
Research Paper ◽  
Future Research ◽  
Future Directions ◽  
Content Type ◽  
Retrospective View

Purpose The purpose of this bibliometric and systematic literature review is to survey and evaluate key study’s in tacit knowledge (TK). Through analysing and synthesizing based on the antecedents, decisions, outcomes-theories, context and methods (ADO-TCM) framework, this paper highlights research gaps and avenues for future research. It is important to recognize the antecedents, results and theories in the available literature as it offers enough evidence for encouraging the significance of TK. Design/methodology/approach This research paper follows a bibliometric analysis and systematic approach in identifying, analyzing and synthesizing pertinent literature in TK. A total of 59 research studies were carefully and systematically reviewed with the help of NVivo12 and excel software to code and analyse. Findings With the help of bibliometric analysis and framework-based systematic review, this research paper offers a retrospective view of the TCM framework in the amalgamation with ADO framework, bibliometric analysis and important themes of TK research. Originality/value This paper is different from existing reviews as the authors have to combine bibliometric analysis and framework-based systematic review approach to provide a more robust encapsulation of TK research. To the best of the knowledge, the present research is one of the first systematic reviews based on a framework relating to TK.

Future of work: a systematic literature review and evolution of themes

foresight ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anjali Singh ◽  
Sumi Jha ◽  
Dinesh Kumar Srivastava ◽  
Abheesh Somarajan
Keyword(s):  
Intellectual Structure ◽  
Collaboration Network ◽  
Future Directions ◽  
Content Type ◽  
Future Of Work ◽  
The Past ◽  
Emerging Trends ◽  
The Future ◽  
Evolution Of Technology ◽  
The Impact

Purpose Concerned with the rising social, economic and technological disruption in the world, the impact of the technological disruption had a significant impact on the future of work and it has been tremendously increased in past five years. Further, with the rising uncertainties and COVID-19 in the picture, the trends suggested by earlier literature might not hold. The purpose of this paper is to understand the evolution of technology in the workplace in the past five years, how does it stand during COVID-19, will the trend continue in light of disruption caused by COVID-19, the impact of COVID-19 on the future of work. Design/methodology/approach The paper uses bibliometric techniques to identify the conceptual and intellectual structure of the studies. The programming language named after authors Robert and Ross (R) software and Biblioshiny were used to identify the structures and the themes underlying those structures, which further helped in forecasting the trends of the studies. Findings The paper shows the drastic evolution of the studies in past few years and different technologies implemented at the workplace in the same period. It further identified the influential papers, authors, journals in the area with an emphasis on the various collaboration network among authors and countries. It also paints a picture of the impact of COVID-19 on the future of work. The paper finally concluded with future directions for the emerging trends and themes in the area in aftermath of COVID-19. Originality/value This paper takes the microscopic view of the studies carried out in the past five years as during the past five years, the studies related to this topic have grown tremendously and accordingly many trends have been identified but with the COVID-19 pandemic in the picture, the trend is likely to get accelerated. This paper takes this view and identifies the trends in the future by identifying the themes based on periods and at different levels – organizational, managerial, individual.

A bibliographic study on big data: concepts, trends and challenges

2017 ◽  
Vol 23 (3) ◽  
pp. 555-573 ◽  
Author(s):  
Deepa Mishra ◽  
Zongwei Luo ◽  
Shan Jiang ◽  
Thanos Papadopoulos ◽  
Rameshwar Dubey
Keyword(s):  
Big Data ◽  
Citation Analysis ◽  
Design Methodology ◽  
Future Directions ◽  
Content Type ◽  
Current Trends ◽  
Bibliographic Study

Purpose The purpose of paper is twofold. First, it provides a consolidated overview of the existing literature on “big data” and second, it presents the current trends and opens up various future directions for researchers who wish to explore and contribute in this rapidly evolving field. Design/methodology/approach To achieve the objective of this study, the bibliographic and network techniques of citation and co-citation analysis was adopted. This analysis involved an assessment of 57 articles published over a period of five years (2011-2015) in ten selected journals. Findings The findings reveal that the number of articles devoted to the study of “big data” has increased rapidly in recent years. Moreover, the study identifies some of the most influential articles of this area. Finally, the paper highlights the new trends and discusses the challenges associated with big data. Research limitations/implications This study focusses only on big data concepts, trends, and challenges and excludes research on its analytics. Thus, researchers may explore and extend this area of research. Originality/value To the knowledge of the authors, this is the first study to review the literature on big data by using citation and co-citation analysis.

Two decades of Wikipedia research: a PubMed bibliometric network analysis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohamed M. Mostafa
Keyword(s):  
Design Methodology ◽  
Multiple Correspondence Analysis ◽  
Intellectual Structure ◽  
Collaboration Network ◽  
Content Type ◽  
Structure And Dynamics ◽  
Scholarly Publications ◽  
Pubmed Database ◽  
Bibliometric Review ◽  
Online Encyclopedia

Purpose This paper aims to examine the structure and dynamics of scholarly publications dealing with Wikipedia. The research also aims to investigate how such research evolved since its launch in 2001. Design/methodology/approach Wikipedia has grown to be the biggest online encyclopedia in terms of comprehensiveness, reach and coverage. Based on 1,040 PubMed Wikipedia documents written by 5,280 authors over two decades (2001–2021), this paper conducts a bibliometric review of the intellectual structure of scholarly publications dealing with Wikipedia. Findings Results show that annual scholarly publications on Wikipedia growth rate is 13.26. Major outlets publishing Wikipedia’s research are PloS One, the Journal of Medical Internet Research, Nucleic Acids Research, Studies in Health Technology and Informatics, Bioinformatics and the International Journal of Medical Informatics. Results also show that the author collaboration network is very sparse, signifying rather negligible collaboration among the authors. Furthermore, results reveal that the Wikipedia research institutions’ collaboration network reflects what is sometimes termed Wikipedia’s “North-South divide,” indicating limited collaboration between rich and poor nations’ institutions. Finally, the multiple correspondence analysis applied to obtain the Wikipedia research conceptual map and its intellectual structure reveals the intellectual thrust and the diversity of the scholarly publications dealing with Wikipedia. Originality/value To the best of the author’s knowledge, this research represents the first application of bibliometric methods to investigate two decades of scholarly publications dealing with Wikipedia based on the PubMed database.

Research landscape of smart education: a bibliometric analysis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kam Cheong Li ◽  
Billy Tak-Ming Wong
Keyword(s):  
Education Research ◽  
Bibliometric Analysis ◽  
Teaching And Learning ◽  
Content Type ◽  
Work Related ◽  
Research Collaborations ◽  
Emerging Trends ◽  
The Usa ◽  
Smart Education ◽  
Smart Technologies

Purpose This paper aims to present a comprehensive review of the present state and trends of smart education research. It addresses the need to have a systematic review of smart education to depict its research landscape in view of the growing volume of related publications. Design/methodology/approach A bibliometric analysis of publications on smart education published in 2011 to 2020 was conducted, covering their patterns and trends in terms of collaboration, key publications, major topics and trends. A total of 1,317 publications with 29,317 cited references were collected from the Web of Science and Scopus for the bibliometric analysis. Findings Research on smart education has been widely published in various sources. The most frequently cited references are all theoretical or discussion articles. Researchers in the USA, China, South Korea, India and Russia have been most active in research collaborations. However, international collaborations have remained infrequent except for those involving the USA. The research on smart education broadly covered smart technologies as well as teaching and learning. The emerging topics have addressed areas such as the Internet of Things, big data, flipped learning and gamification. Originality/value This study depicts the intellectual landscape of smart education research, and illustrated the evolution and emerging trends in the field. The results highlight its latest developments and research needs, and suggest future work related to research collaborations on a larger scale and more studies on smart pedagogies.

Emerging trends in digital transformation: a bibliometric analysis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Raghu Nandan Chawla ◽  
Praveen Goyal
Keyword(s):  
Bibliometric Analysis ◽  
Business Models ◽  
Digital Technologies ◽  
Citation Network ◽  
Digital Transformation ◽  
Intellectual Structure ◽  
Future Research ◽  
Strategic Decisions ◽  
Content Type ◽  
Research Areas

PurposeUbiquitous digital technologies are driving organisations to embrace non-traditional digitally transformed business models incessantly. Heterogeneous literature contributions have resulted in a spur in the research related to business transformation driven by digital technologies in recent years; consequently, the research under the digital transformation (DT), even though becoming a hotspot, remains very fragmented. The authors endeavour to holistically present the literature's intellectual structure under DT as a concept, its evolving journey and the emerging research streams in the business and management domains using the techniques of bibliometric analysis.Design/methodology/approachBy performing bibliometric analysis on 234 research articles published over the last 20 years in the DT domain, retrieved from Thompson Reuters Web of Science TM, this study culls out thorough insights from the citation, co-citation and keyword analysis. Further emerging research streams were evaluated using VOSviewer software.FindingsThe study depicts an overall incremental trend of year-on-year publications, authors' performance, publication journals, associated institutions and research driving countries, along with key insights from co-citation network analysis. Furthermore, the study evaluates four research areas – organisational impacts, applied applications and insights, operational processes and social aspects, comprising eighteen research streams that comprehensively cover-up research under the DT domain.Research limitations/implicationsThe study contributes to the literature of DT by amalgamating the status of the present research, but more importantly, by deriving the research areas and research streams, which can be further expanded by researchers as future research streams.Practical implicationsFor the practitioners, the study aims to act as a ready reckoner repository with practice-oriented literature references to facilitate them building knowledge and taking effective strategic decisions to harness the benefits of DT more proficiently.Originality/valueThis study illustrates the bibliometric structure of the DT literature and presents insights from the growth of the literature year-on-year.

A bibliometric analysis of Halal and Islamic tourism

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Syed Ahamed Suban ◽  
Kumar Madhan ◽  
Shameem Shagirbasha
Keyword(s):  
Bibliometric Analysis ◽  
Visual Analysis ◽  
Analytical Techniques ◽  
Future Research ◽  
Content Type ◽  
Concise Review ◽  
Knowledge Area ◽  
Scopus Database ◽  
Broad Subject ◽  
Number Of Authors

PurposeHalal and Islamic tourism is gaining attention in the tourism literature in recent years. This study uses bibliometric analytical techniques to explore all the publications indexed in the Scopus database in the broad subject of Halal and Islamic tourism from 2004 to 2021.Design/methodology/approachThe authors found 238 publications that fit the function, subject and set criteria. The papers were analysed in terms of publication by knowledge area, number of studies published every year, contribution by countries, number of authors and most influential journals. VOS viewer was used to perform a visual analysis on co-occurrence of keywords and document citations.FindingsAccording to the findings, the Scopus database includes 151 (34.40%) documents on business, management and accounting, and 89 (20.27%) documents on social science. It was reported that 29 documents were published in 2018, followed by 54 documents in 2019 and 56 documents in 2021. Malaysia has contributed 86 documents on Islamic tourism, whereas Indonesia has contributed 64 documents. The paper also discusses other interesting findings.Research limitations/implicationsThe bibliometric analysis carried out was confined to Scopus data. Other national and international databases were not taken into account for this research.Originality/valueBetween 2004 and 2021, this study examined relevant studies on Halal and Islamic tourism. The study presents a concise review of the literature accessible to researchers working in this area and provides recommendations for future research.

The evolution of the intellectual structure of strategic management between 1980 and 2019

2020 ◽  
Vol 13 (4) ◽  
pp. 503-534
Author(s):  
Mehmet Ali Köseoğlu ◽  
John Parnell
Keyword(s):  
Social Network ◽  
Social Network Analysis ◽  
Network Analysis ◽  
Strategic Management ◽  
Citation Analysis ◽  
Intellectual Structure ◽  
Future Directions ◽  
Content Type ◽  
The Social ◽  
Economic Foundation

PurposeThe authors evaluate the evolution of the intellectual structure of strategic management (SM) by employing a document co-citation analysis through a network analysis for academic citations in articles published in the Strategic Management Journal (SMJ).Design/methodology/approachThe authors employed the co-citation analysis through the social network analysis.FindingsThe authors outlined the evolution of the academic foundations of the structure and emphasized several domains. The economic foundation of SM research with macro and micro perspectives has generated a solid knowledge stock in the literature. Industrial organization (IO) psychology has also been another dominant foundation. Its robust development and extension in the literature have focused on cognitive issues in actors' behaviors as a behavioral foundation of SM. Methodological issues in SM research have become dominant between 2004 and 2011, but their influence has been inconsistent. The authors concluded by recommending future directions to increase maturity in the SM research domain.Originality/valueThis is the first paper to elucidate the intellectual structure of SM by adopting the co-citation analysis through the social network analysis.

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