scholarly journals An information classification model for public sector organizations in Sweden: a case study of a Swedish municipality

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jan-Halvard Bergquist ◽  
Samantha Tinet ◽  
Shang Gao
Keyword(s):  
Public Sector ◽  
Information Security ◽  
Common Ground ◽  
Classification Model ◽  
Content Type ◽  
Information Classification ◽  
Public Sector Organizations ◽  
Tailored Information ◽  
Practical Implications

Purpose The purpose of this study is to create an information classification model that is tailored to suit the specific needs of public sector organizations in Sweden. Design/methodology/approach To address the purpose of this research, a case study in a Swedish municipality was conducted. Data was collected through a mixture of techniques such as literature, document and website review. Empirical data was collected through interviews with 11 employees working within 7 different sections of the municipality. Findings This study resulted in an information classification model that is tailored to the specific needs of Swedish municipalities. In addition, a set of steps for tailoring an information classification model to suit a specific public organization are recommended. The findings also indicate that for a successful information classification it is necessary to educate the employees about the basics of information security and classification and create an understandable and unified information security language. Practical implications This study also highlights that to have a tailored information classification model, it is imperative to understand the value of information and what kind of consequences a violation of established information security principles could have through the perspectives of the employees. Originality/value It is the first of its kind in tailoring an information classification model to the specific needs of a Swedish municipality. The model provided by this study can be used as a tool to facilitate a common ground for classifying information within all Swedish municipalities, thereby contributing the first step toward a Swedish municipal model for information classification.

scholarly journals Closeness and distance: configurational practices for digital ambidexterity in the public sector

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Johan Magnusson ◽  
Jwan Khisro ◽  
Max Björses ◽  
Aleksander Ivarsson
Keyword(s):  
Public Sector ◽  
Secondary Data ◽  
Digital Innovation ◽  
Content Type ◽  
The Public ◽  
Configurational Approach ◽  
Public Sector Organizations ◽  
Practical Implications ◽  
Large Municipality

Purpose The purpose of this study is to increase the current understanding of how public sector organizations dynamically balance exploration and exploitation of digital initiatives, i.e. the enactment of digital ambidexterity. Design/methodology/approach This study uses Zimmermann, Raisch and Cardinal’s perspective of configurational practices for addressing the enactment of digital ambidexterity. The method comprises a qualitative, interpretative case study of a large municipality in Sweden, using both interviews and secondary data. Findings Through the perspective of configurational practices, the study identifies and describes a set of sub-practices that constitute the enactment of digital ambidexterity. This is then used for theorizing how configurational practices involve the balancing of closeness and distance. Research limitations/implications This study is limited by being a single, non-longitudinal case of a Swedish municipality that has implications for generalizability and transferability. Moreover, it opens up for new perspectives to the future study of the enactment of ambidexterity in the public sector. Practical implications Organizations striving for digital ambidexterity are recommended to use the configurational approach to assess and design their governance to build ambidextrous capabilities through a combination of closeness and distance. Social implications This study is aimed at strengthening public sectors abilities for continued relevance for its stakeholders over time. With increased need for digital innovation within the public sector, the findings and recommendations derived from the study lead to increased innovation capability, which in turn is expected to lead to increased relevance of services. Originality/value To the best of authors’ knowledge, this is the first study that addresses how ambidexterity is enacted within the public sector following the configurational approach. As such, it opens up for new perspectives on organizational ambidexterity.

Performance management in Canadian public organizations: findings of a multi-case study

2015 ◽  
Vol 64 (2) ◽  
pp. 157-174 ◽  
Author(s):  
Swee Chua Goh ◽  
Catherine Elliott ◽  
Greg Richards
Keyword(s):  
Public Sector ◽  
Performance Management ◽  
Corporate Strategy ◽  
Case Analysis ◽  
Content Type ◽  
Public Sector Organizations ◽  
The Cross ◽  
Cross Case Analysis ◽  
Practical Implications

Purpose – Performance management (PM) is now clearly a well-established practice in public sector organizations. However, increasingly scholars have been questioning its efficacy in improving organizational performance. Research has shown that the presumed benefits remain questionable and that there are many barriers, challenges and problems in implementing PM. The purpose of this paper is to report and discuss the findings of a multi-case study that examines in more depth how five Canadian public sector organizations are implementing PM. Design/methodology/approach – A qualitative multi-case study approach was used in this study. Structured interviews were carried out in each public sector organization and the interview data were analyzed using NVivo8. Individual case profiles were also written. A cross-case analysis was carried out using data from these five cases. Findings – The cross-case analysis of the data focussed on the major themes emerging from the data with respect to challenges and barriers, success factors, context and implications for practice for PM in public sector organizations. Three contextual factors are identified and discussed in explaining some of the findings. Conclusions are drawn for making PM more effective in achieving performance improvement in public sector organizations and future directions for research. Research limitations/implications – The research findings and implications for practice are based on five Canadian public sector organizations so may limit its generalizability to public sector organizations in other countries. Practical implications – Some practical implications are discussed with respect to implementing PM more successfully in public sector organizations. This included the better integration of PM to corporate strategy, leadership in developing a positive PM culture and employee buy-in and commitment to the process. Originality/value – This qualitative multi-case study of PM in Canadian public sector organizations has not previously been done. This approach allows for a more close-up look at PM in public sector organizations especially how it is implemented and the experiences of organizational members. The paper also presents new insights on context as an important variable in explaining the findings from the cross-case analysis and points to future new directions for research and in developing a contingency theory approach to PM.

Successful strategy execution for public sector firms

2018 ◽  
Vol 34 (7) ◽  
pp. 26-28
Keyword(s):  
Public Sector ◽  
Design Methodology ◽  
Reading Time ◽  
Strategy Execution ◽  
Content Type ◽  
Public Sector Organizations ◽  
Pertinent Information ◽  
Overall Performance ◽  
Critical Components ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Poor execution is the main reason for the failure of most strategies. Addressing nine critical components can enable public sector organizations to increase the rate of successful implementations and enhance overall performance as a result. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Matrix organizations and cross-functional teams in the public sector: a systematic review

2017 ◽  
Vol 30 (3) ◽  
pp. 210-226 ◽  
Author(s):  
Mikko Pakarinen ◽  
Petri Juhani Virtanen
Keyword(s):  
Public Sector ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Management Service ◽  
Typical Application ◽  
Content Type ◽  
The Public ◽  
Public Sector Organizations ◽  
Functional Teams ◽  
Practical Implications

Purpose The purpose of this paper is to review the empirical research on matrix organizations and cross-functional teams (CFTs) in the public sector, focussing on typical application areas and settings and on motivation for deployment and evidence of utility. Design/methodology/approach This is a systematic literature review compiled from several electronic databases. Data cover the period from 1990 to 2015 and are confined to academic articles written in English. Findings Applications of the matrix approach in public sector organizations are found in human resource management and performance management, service development and public procurement, and creation of new organizations or organization reform and network organizations. While the proven utility of matrix organization is often unclear, especially CFTs are linked to better organizational performance, improved coordination, internal collaboration and development of cross-boundary tasks. Research limitations/implications Methodological limitations relate to excluded data due to non-accessible articles. Practical implications The findings have practical implications for public sector organizations in adapting to a changing environment. Originality/value This is the first systematic literature review of matrix management in public sector organizations.

scholarly journals Digital ambidexterity in the public sector: empirical evidence of a bias in balancing practices

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Johan Magnusson ◽  
Tero Päivärinta ◽  
Dina Koutsikouri
Keyword(s):  
Public Sector ◽  
Digital Government ◽  
Digital Innovation ◽  
Content Type ◽  
The Public ◽  
New Directions ◽  
Conceptual Distinction ◽  
Practical Implications ◽  
Insight Into

Purpose The purpose of this study is to explore and theorize on balancing practices (BP) for digital ambidexterity in the public sector. Design/methodology/approach The research is designed as an interpretative case study of a large Swedish authority, involving data collection in the form of interviews and internal documents. The method of analysis involves both theorizing on the findings from a previous framework for digital innovation and deriving design implications for ambidextrous governance. Findings The findings show that all identified BP except one (shadow innovation) is directed toward an increased emphasis on efficiency (exploitation) rather than innovation (exploration). With the increased demand for innovation capabilities in the public sector, this is identified as a problem. Research limitations/implications The limitations identified are related to the choice in the method of an interpretative case study, with issues of transferability and empirical generalizability as the main concerns. The implications for research are related to a need for additional studies into the enactment of digital ambidexterity, where the findings offer insight and inspiration for continued research. Practical implications The study shows that managers and executives involved in the design and imposition of governance within the public sector need to take the design recommendations for digital ambidexterity into consideration. Social implications The study offers two main implications for practice. First, policymakers need to take the conceptual distinction of efficiency and innovation into account when designing policies for the digital government. Second, existing funding practices need to be re-designed to better facilitate innovation. Originality/value This is the first study directed toward enhancing the insight into BP for digital ambidexterity in the public sector. The study has so far resulted in both a localized shift in policy and new directions for research. With the public sector facing needs for increased innovation capabilities, the study offers a first step toward understanding how this is currently counteracted through governance design.

Emotions during executive succession in a public board

2018 ◽  
Vol 31 (3) ◽  
pp. 766-776 ◽  
Author(s):  
Humera Manzoor ◽  
Nancy Johnson ◽  
Mehboob ur Rashid
Keyword(s):  
Public Sector ◽  
Change Process ◽  
Future Research ◽  
Board Members ◽  
Executive Succession ◽  
Ethnographic Case Study ◽  
Content Type ◽  
The Public ◽  
Public Sector Organizations

Purpose The purpose of this paper is to address a significant gap in the literature as it explores challenging emotions in the context of forced executive succession in a public sector board by re(conceptualizing) executive succession as a change process. Design/methodology/approach This study is empirical in nature and uses a combination of an ethnographic case study and narratives to understand emotions in the context. Findings The authors show that the emotional complexities emerged when executive succession was enforced from outside due to multiple interpretations of the emergent situations. It further shows how shame, guilt and embarrassment were produced when actors realized that they had failed to deliver responsibility; issues of trust and betrayal emerged when actors were not taken into confidence whilst taking certain actions; and the way actors manipulated situations and managed unwanted emotions by finding excuses and shifting blame. Research limitations/implications Future research can explore the political nature of emotions and can take into account the emotions of other stakeholders, such as staff and general public during forced succession in public sector organizations. Originality/value The re(conceptualizing) of executive succession as an emotive change process is an important contribution, since the current literature concentrates mainly on the changes and subsequent emotions triggered by new executive in the public sector. Through the lens of emotions, multiple interpretations of the situated emotions are revealed that influences board members relationships and interactions. This will help to create a better understanding of what happens inside public boards when executive succession is enforced from outside.

The role of talent development in environmentally sustainable hospitality

2018 ◽  
Vol 10 (1) ◽  
pp. 69-85 ◽  
Author(s):  
Andrew Bratton
Keyword(s):  
Public Sector ◽  
Environmental Sustainability ◽  
Hospitality Industry ◽  
Talent Development ◽  
Public And Private ◽  
Content Type ◽  
Public And Private Sector ◽  
Practical Implications

Purpose The purpose of this paper is to examine the role of strategic talent development in supporting environmental management in the hospitality sector, as well as exploring its practical implications. Design/methodology/approach This paper examines a single public sector case study in the hospitality industry, a National Health Service conference centre. This case is part of a larger study in which qualitative and quantitative data were collected in six public and private sector workplaces in Scotland. Findings The findings emphasise the key role of leaders as change agents, and in promoting sustainability and encouraging workplace low-carbon behaviours. The findings demonstrate that an inclusive approach to talent development can play a key role in creating a pro-environmental culture and can significantly contribute to the long-term environmental sustainability of organisations. Research limitations/implications The scale of the research is limited to one public sector case study and restricted to the Scottish hospitality industry. Extending the research to multiple case studies in both the public and private sector in Scotland would be useful. Practical implications This paper makes recommendations about the role of line managers, blended learning strategies, organisational culture and employee participation in supporting workplace learning for sustainability. Originality/value This paper examines the role of strategic talent development in supporting environmental sustainability in the hospitality industry and provides unique insight for both academics and practitioners into a single public sector case study.

scholarly journals Aligning individual and organizational R&D goals for self-sustainability: investigating preferences of researchers in selected CSIR laboratories, India

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Beena Kumari ◽  
Sangeeta Sahney ◽  
Anuradha Madhukar
Keyword(s):  
Public Sector ◽  
Influencing Factors ◽  
Design Methodology ◽  
Weighted Average ◽  
Spearman Correlation ◽  
Content Type ◽  
Rank Regression ◽  
Public Sector Organizations ◽  
Collaborative Efforts ◽  
Practical Implications

PurposeThis paper intends to explore the measure for aligning the goals of researchers toward achieving organizational R&D targets. The paper also explores the significance and ordering of R&D outputs and the factors that influence generation of R&D outputs, from the perspective of researchers working in the Indian public sector organizations.Design/methodology/approachData were collected in five Indian R&D laboratories, and weighted average method Spearman correlation coefficient and rank regression were utilized for the analysis.FindingsThe findings indicated that various groups of researchers prefer to target different R&D outputs and not all the factors are considered as equally significant in influencing the generation of R&D outputs. Further, the R&D organization should include preferred real factors while policy making for achieving collaborative efforts toward fulfilling organizational objectives. The set of selected R&D outputs and influencing factors were also ordered according to the average rankings given by the researchers.Practical implicationsThe findings can help R&D managers to identify the expectations of the researchers and include their preferences in R&D Planning. The study could be extended to a larger dataset of researchers working in other government as well as private R&D organizations.Originality/valueHardly any studies were found that explored the preferences of researchers with respect to R&D outputs and influencing factors with respect to the Indian public sector R&D laboratories.

scholarly journals The Effect of Complaints on Public Services Performance a Case Study of Public Sector Organizations of Bahrain

2020 ◽  
Vol 4 (8) ◽  
pp. 127-129
Keyword(s):  
Public Sector ◽  
Public Services ◽  
The Public ◽  
Public Sector Organizations ◽  
Practical Implications

the purpose of this paper is to highlight the importance of complaints as a tool to improving the public services performance in the organizations of public sector. The main findings of this paper is to focus on complaints that present from citizens about performance of public services as an important tool to public sector of Bahrain in order to the implementation and development solutions to improve and enhance performance of public services. Moreover, practical implications, this can increase the possibility of restoring satisfaction and trust of citizens in public services performance

How to get ahead in psychology

2010 ◽  
Vol 18 (3) ◽  
pp. 19-22
Keyword(s):  
Public Sector ◽  
Case Studies ◽  
Employee Retention ◽  
Design Methodology ◽  
Reading Time ◽  
Talent Management ◽  
Content Type ◽  
Public Sector Organizations ◽  
Pertinent Information ◽  
Practical Implications

PurposeReviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.Design/methodology/approachThis briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.FindingsThe global downturn in 2008‐2009 proved a challenging time for business and public sector organizations alike, with the area of talent management coming under some severe pressure and scrutiny. While reports of concern over employee retention grew in the lean times, it was also difficult for many organizations to hold on to their best people, and thus help pave their way out of trouble in the longer term.Practical implicationsProvides strategic insights and practical thinking that have influenced some of the world's leading organizations.Originality/valueThe briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.

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