scholarly journals Quantitative research in tourism and hospitality: an agenda for best-practice recommendations

2019 ◽  
Vol 31 (7) ◽  
pp. 2776-2787 ◽  
Author(s):  
A. George Assaf ◽  
Mike G. Tsionas
Keyword(s):  
Best Practices ◽  
Quantitative Research ◽  
Design Methodology ◽  
Best Practice ◽  
Original Research ◽  
Content Type ◽  
Practice Recommendations ◽  
Main Observation ◽  
Areas Of Concern ◽  
Tourism And Hospitality

Purpose This paper aims to serve as an important guide for more rigorous quantitative research in tourism and hospitality. Design/methodology/approach This paper relies on comments from several methodological experts in the field, as well as the authors’ main observation of the literature. Findings This paper identifies ten important areas of concern. In each of these areas, the authors provide recommendations for best practices. Research limitations/implications There are certainly other issues and concerns that are not covered in this paper. However, the issues addressed can be applied or generalized to most methodological contexts. Originality/value This paper does not present results from original research but provides interesting and comprehensive recommendations for more rigorous quantitative research.

Library graphic design best practices and approval processes

2016 ◽  
Vol 117 (1/2) ◽  
pp. 63-73 ◽  
Author(s):  
Diana K Wakimoto
Keyword(s):  
Best Practices ◽  
Graphic Design ◽  
Design Methodology ◽  
Best Practice ◽  
Library Science ◽  
Science Literature ◽  
Design Processes ◽  
Content Type ◽  
Qualitative Survey ◽  
Practical Implications

Purpose – The purpose of this paper is to explore graphic design best practices and approval processes used by librarians. Design/methodology/approach – This paper used an online, qualitative survey to collect data on librarians’ design processes and best practices. The responses were reviewed to determine categories and themes of librarians’ design processes and best practices to gain an understanding of the state of graphic design in libraries. Findings – The majority of the respondents reported that there were no formal guidelines, design committees or approval processes at their libraries. While some librarians were aware of and used graphic design best practices, many respondents were unsure of what constituted a best practice in graphic design. Research limitations/implications – The paper was exploratory and the respondents cannot be said to be representative of all librarians and, therefore, generalizations to all librarians are not possible. Practical implications – Findings may help librarians who assume design duties in their libraries in exploring best practices and discussing design approval processes. Originality/value – This paper is one of the few papers in the library science literature on graphic design as applied specifically to librarians. It increases our understanding of graphic design in libraries.

Experiential entrepreneurship education via US films: why and how

2020 ◽  
Vol 27 (6) ◽  
pp. 927-941
Author(s):  
Eric Liguori ◽  
Jeff Muldoon ◽  
Josh Bendickson
Keyword(s):  
Design Methodology ◽  
Best Practice ◽  
Theory And Practice ◽  
Primary Language ◽  
Pedagogical Approach ◽  
Content Type ◽  
Case Examples ◽  
Practice Recommendations ◽  
Feature Films ◽  
Technological Advances

PurposeExperiential education is key if the authors as scholar-educators are to empower the next generation of students to recognize opportunities, exploit them and succeed in entrepreneurship. Experiences facilitate the bridge between theory and practice; experiencing something serves as the linking process between action and thought. Capitalizing on technological advances of the last two decades, this paper depicts how film can be (and why it should be) incorporated into entrepreneurship classrooms.Design/methodology/approachThe authors analyze the learning literature, broadly defined, to assess and articulate the experiential nature of film. More specifically, this paper establishes a framework for film as an experiential pedagogical approach, offering theoretical connections and best practice recommendations. In doing so, this paper assesses two feature films and provide educators with a guide for their use in the classroom.FindingsThis paper establishes a framework for film as an experiential pedagogical approach, offering theoretical connections and best practice recommendations. It concludes with two actionable case examples, broad enough they are deployable in almost any entrepreneurship classroom, assuming English is the primary language.Originality/valueThis paper brings to life a concept some have long assumed is effective, but the literature often neglects: the use of film as an experiential medium. In doing so, two new case examples are developed and available for immediate deployment into classrooms.

Hoteliers’ service design for mobile-based value co-creation

2019 ◽  
Vol 31 (11) ◽  
pp. 4338-4356 ◽  
Author(s):  
Sut Ieng Lei ◽  
Dan Wang ◽  
Rob Law
Keyword(s):  
Best Practices ◽  
Design Methodology ◽  
Best Practice ◽  
Mobile Technologies ◽  
Underlying Structure ◽  
Content Type ◽  
Rich Description ◽  
Hotel Managers ◽  
Practical Implications ◽  
Structure And Design

Purpose This study aims to investigate how hoteliers leverage mobile technologies to shape services that allow customers to create their own unique and personalized experiences. Design/methodology/approach Guided by service-dominant logic and sociomateriality, this study analyzes hoteliers’ reasoning behind the design of mobile-based services through qualitative research. Data were collected from interviews with hotel managers representing best-practice companies in the industry. Findings The findings provide a rich description of mobile-based value co-creation in the hotel context. They delineate hoteliers’ understanding of mobile technologies as a means to co-create value, their strategic considerations and the forms in which value is expected to be co-created. Research limitations/implications This study unearths the new roles of hoteliers, unique forms of value co-creation and their underlying structures in the specific context of mobile-based value co-creation. Practical implications based on industry best practices are provided for hospitality companies seeking to innovate by co-creating value with customers using mobile technologies. Originality/value This research paper contributes to the hospitality literature on IT-enabled service innovation and value co-creation by comprehensively explaining the underlying structure and design of co-created experiences facilitated by mobile-based services.

Quantitative methods in tourism and hospitality: a perspective article

2019 ◽  
Vol 75 (1) ◽  
pp. 24-28
Author(s):  
Davide Provenzano ◽  
Rodolfo Baggio
Keyword(s):  
Mixed Methods ◽  
Research Methods ◽  
Quantitative Research ◽  
Design Methodology ◽  
Quantitative Methods ◽  
Future Trends ◽  
Content Type ◽  
Quantitative Research Methods ◽  
Quantitative Analyses ◽  
Tourism And Hospitality

Purpose The purpose of this paper is to provide an overview of past perspectives and future trends in tourism and hospitality research. Design/methodology/approach The study grounds the discussion on the timeline evolution of quantitative research methods. Findings Although still under-recognized by scholars, mixed methods represent the future of research in tourism and hospitality. Research limitations/implications The investigation is confined to quantitative methods. Originality/value No other surveys sketch a period of 150 years of quantitative analyses in tourism and hospitality.

Closing the change management gap

2019 ◽  
Vol 18 (4) ◽  
pp. 168-175
Author(s):  
Holly Lyke-Ho-Gland
Keyword(s):  
Best Practices ◽  
Change Management ◽  
Case Studies ◽  
Business Model ◽  
Design Methodology ◽  
Best Practice ◽  
Sustainable Change ◽  
Content Type ◽  
New Strategy

Purpose Change has always been hard. But now, change is becoming a constant. Defining change – identifying the new strategy, business model or process the organization needs to retain market share – is difficult enough. Leading the organization through change is even harder. The purpose of this paper is to use a combination of survey and case studies to measure organizations’ change maturity and provide guidance on how organizations can move from check-the-box approaches to ones that drive behavioral shifts. Design/methodology/approach This paper is based on the combination of a broadcast survey and series of best practice case studies. Findings And while organizations have made strides in committing resources and planning for change, they continue to struggle with long-term, sustainable change. But what really creates sustainable change? Sustainable change means moving beyond “check-the-box” efforts – focused on the execution of communication plans and project milestones. Instead, organizations should bolster their efforts with a focus on leading, not just communicating, the change and engaging staff cooperatively to drive new behaviors. Originality/value This paper focuses on best practices that do more than require check-the-box adherence to a series of change activities and methodologies.

Building resilient destinations and communities: the need for greater industry, community and academic collaboration

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
DeMond Shondell Miller
Keyword(s):  
Best Practices ◽  
Design Methodology ◽  
Interdisciplinary Teams ◽  
Theory And Practice ◽  
Theme Issue ◽  
Content Type ◽  
Link Theory ◽  
Tourism And Hospitality ◽  
Industry Community ◽  
Post Disaster

Purpose This paper provides a conclusion to the theme issue by commenting on the contributions made by the writing team. Moreover, this paper advocates the use of interdisciplinary teams to build resilience in the tourism and hospitality industries. Design/methodology/approach This paper draws on research and best practices cited in the preceding papers and offers viewpoints that link theory and practice. Findings Although there is no one specific way to summarize the contents of this theme issue, the findings build on the idea of forging trust and alliances to advance local and global resilience. Originality/value Post-disaster resilience is certainly relevant to the tourism and hospitality industries amid the ongoing COVID-19 pandemic. Findings and implications from this series of articles, interviews, and viewpoints can be used to aid the recovery of the tourism and hospitality industries.

The path to embed sustainability in Canadian tourism companies

2017 ◽  
Vol 9 (4) ◽  
pp. 433-441 ◽  
Author(s):  
Andrea Dixon
Keyword(s):  
Best Practices ◽  
Best Practice ◽  
Practice Research ◽  
Original Research ◽  
Practical Training ◽  
Content Type ◽  
Training Path ◽  
The Uk ◽  
Practical Implications ◽  
Question Survey

Purpose This paper aims to determine a uniquely Canadian training path for tourism companies to follow to embed sustainable tourism practices in their companies. Design/methodology/approach The foundation of this paper was laid by conducting in-depth executive interviews with leading tourism companies in Canada. Based on the interviews, an eight-question survey was developed and sent to 22 Canadian tourism companies with a response rate of 36 per cent. The results of best practice research conducted in the UK and Ireland were considered in relation to implementation in Canada. Findings This paper suggests a Canadian process and key concepts to consider for embedding sustainability in tourism companies. Practical implications This paper provides a practical training process, geared for Canadian tourism companies, that embeds sustainability in all divisions of the company. A step-by-step process is described that all tourism companies, no matter their size, can use to embed sustainability. Originality/value This paper draws upon the author’s experience in working with Canadian tourism companies and incorporates best practices shared in a partnership with The Travel Foundation. As the paper represents both original research and industry best practice, it is of interest to academics, tourism training centres and tourism companies in Canada. Learning an effective and efficient process developed specifically for Canadian tourism companies will allow companies to economically embed sustainability and ultimately create a unique market position for the company.

OCIE issues risk alert on the most frequently identified advisory fee and expense compliance issues

2018 ◽  
Vol 19 (4) ◽  
pp. 1-3
Author(s):  
Robert Van Grover
Keyword(s):  
Design Methodology ◽  
Best Practice ◽  
Investment Management ◽  
Content Type ◽  
Informed Decisions ◽  
Policies And Procedures ◽  
The Us ◽  
Investment Advisers ◽  
Practical Implications

Purpose To summarize and interpret a Risk Alert issued on April 12, 2018 by the US SEC’s Office of Compliance Inspections and Examinations (OCIE) on the most frequent advisory fee and expense compliance issues identified in recent examinations of investment advisers. Design/methodology/approach Summarizes deficiencies identified by the OCIE staff pertaining to advisory fees and expenses in the following categories: fee billing based on incorrect account valuations, billing fees in advance or with improper frequency, applying incorrect fee rates, omitting rebates and applying discounts incorrectly, disclosure issues involving advisory fees, and adviser expense misallocations. Findings In the Risk Alert, OCIE staff emphasized the importance of disclosures regarding advisory fees and expenses to the ability of clients to make informed decisions, including whether or not to engage or retain an adviser. Practical implications In light of the issues identified in the Risk Alert, advisers should assess the accuracy of disclosures and adequacy of policies and procedures regarding advisory fee billing and expenses. As a matter of best practice, advisers should implement periodic forensic reviews of billing practices to identify and correct issues relating to fee billing and expenses. Originality/value Expert guidance from experienced investment management lawyer.

A comparative study of formal coaching and mentoring programmes in higher education

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jenni Jones ◽  
Helen A. Smith
Keyword(s):  
Higher Education ◽  
Undergraduate Students ◽  
Business School ◽  
Best Practice ◽  
Application Process ◽  
Content Type ◽  
Record Keeping ◽  
Practice Recommendations ◽  
Matching Process ◽  
Two Phases

PurposeThe purpose of this paper is to evaluate two coaching and mentoring programmes focused on the ever-increasingly important aim of enhancing the chances of professional level employment for undergraduate students, at two UK universities. In addition, to offer recommendations to enhance coaching and mentoring success within higher education (HE).Design/methodology/approachTwo similar programmes are compared; the first study is a coaching programme delivered in two phases involving over 1,500 students within the business school. The second study is a mentoring programme involving over 250 students over a ten-year period within the business school at a different institution.FindingsThe two programmes have been compared against the key success criteria from the literature, endorsed by coaching and mentoring experts. The results highlight the importance of integrating with other initiatives, senior management commitment, budget, an application process, clear matching process, trained coaches and mentors, induction for both parties, supportive material, ongoing supervision and robust evaluation and record keeping.Research limitations/implicationsThe research focuses on two similar institutions, with comparable student demographics. It would have been useful to dig deeper into the effect of the diverse characteristics of coach/mentor and coachee/mentee on the effectiveness of their relationships. In addition, to test the assumptions and recommendations beyond these two institutions, and to validate the reach and application of these best practice recommendations further afield.Practical implicationsThe results identify a number of best practice recommendations to guide HE institutions when offering coaching and mentoring interventions to support career progression of their students.Originality/valueThere are limited comparison studies between universities with undergraduate career-related coaching and mentoring programmes and limited research offering best practice recommendations for coaching and mentoring programmes in HE. The top ten factors offered here to take away will add value to those thinking of running similar programmes within HE.

Using behavioural science to explore patient perceptions

2018 ◽  
Vol 12 (4) ◽  
pp. 463-485
Author(s):  
Andria Hanbury ◽  
Hannah Wood
Keyword(s):  
Health Professionals ◽  
Best Practice ◽  
Communication Strategy ◽  
Behaviour Change Techniques ◽  
Evidence Based ◽  
Behavioural Science ◽  
Summary Table ◽  
Content Type ◽  
Practice Recommendations ◽  
Swallowing Difficulties

Purpose This paper aims to develop a behavioural science informed communication strategy aimed at health professionals and patients promoting best practice recommendations regarding the use of specialist liquid medicines for elderly people with swallowing difficulties. Design/methodology/approach The medicine prescribing, formulation and administration related challenges and experiences of health professionals and elderly patients with swallowing difficulties were identified through a pragmatic literature search. Key findings across the papers were synthesised into themes, before being linked to domains from a behavioural science framework. Published recommendations for behaviour change techniques that can be used to target the domains were then mapped to the domains. Guidance on how to develop a communication strategy, drawing on the insight gained from the literature review and the behavioural science recommendations, and designed to stimulate change in health-care professionals’ and patients’ behaviours, was then developed. Findings In total, 13 themes emerged across 15 papers, including “patient and health professional roles and remits”. These themes were linked to nine domains from the framework, highlighting the range of individual, social and environmental factors influencing patients’ and health professionals’ perceptions and experiences. A summary table, mapping the domains and underpinning themes to recommended behaviour change techniques, was used to develop the subsequent communication strategy recommendations. Recommendations include using techniques such as providing social processes of encourage, pressure and support to change patients’ and health professionals’ perceptions of their roles/responsibilities in medicines prescribing and administration, delivered via, for example, an educational leaflet and/or online training. Practical implications The summary table and guidance can inform development of an evidence-based strategy for communicating best practice recommendations regarding the use of liquid medicines for elderly patients with swallowing difficulties, tailored to the perceptions and challenges identified. Originality/value The behavioural science approach is less established within the pharmaceutical industry for promotion of best practice recommendations and related products, yet it offers a framework for an evidence-based and systematic approach that goes beyond a literature review or focus group.

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