The path to embed sustainability in Canadian tourism companies

2017 ◽  
Vol 9 (4) ◽  
pp. 433-441 ◽  
Author(s):  
Andrea Dixon
Keyword(s):  
Best Practices ◽  
Best Practice ◽  
Practice Research ◽  
Original Research ◽  
Practical Training ◽  
Content Type ◽  
Training Path ◽  
The Uk ◽  
Practical Implications ◽  
Question Survey

Purpose This paper aims to determine a uniquely Canadian training path for tourism companies to follow to embed sustainable tourism practices in their companies. Design/methodology/approach The foundation of this paper was laid by conducting in-depth executive interviews with leading tourism companies in Canada. Based on the interviews, an eight-question survey was developed and sent to 22 Canadian tourism companies with a response rate of 36 per cent. The results of best practice research conducted in the UK and Ireland were considered in relation to implementation in Canada. Findings This paper suggests a Canadian process and key concepts to consider for embedding sustainability in tourism companies. Practical implications This paper provides a practical training process, geared for Canadian tourism companies, that embeds sustainability in all divisions of the company. A step-by-step process is described that all tourism companies, no matter their size, can use to embed sustainability. Originality/value This paper draws upon the author’s experience in working with Canadian tourism companies and incorporates best practices shared in a partnership with The Travel Foundation. As the paper represents both original research and industry best practice, it is of interest to academics, tourism training centres and tourism companies in Canada. Learning an effective and efficient process developed specifically for Canadian tourism companies will allow companies to economically embed sustainability and ultimately create a unique market position for the company.

Library graphic design best practices and approval processes

2016 ◽  
Vol 117 (1/2) ◽  
pp. 63-73 ◽  
Author(s):  
Diana K Wakimoto
Keyword(s):  
Best Practices ◽  
Graphic Design ◽  
Design Methodology ◽  
Best Practice ◽  
Library Science ◽  
Science Literature ◽  
Design Processes ◽  
Content Type ◽  
Qualitative Survey ◽  
Practical Implications

Purpose – The purpose of this paper is to explore graphic design best practices and approval processes used by librarians. Design/methodology/approach – This paper used an online, qualitative survey to collect data on librarians’ design processes and best practices. The responses were reviewed to determine categories and themes of librarians’ design processes and best practices to gain an understanding of the state of graphic design in libraries. Findings – The majority of the respondents reported that there were no formal guidelines, design committees or approval processes at their libraries. While some librarians were aware of and used graphic design best practices, many respondents were unsure of what constituted a best practice in graphic design. Research limitations/implications – The paper was exploratory and the respondents cannot be said to be representative of all librarians and, therefore, generalizations to all librarians are not possible. Practical implications – Findings may help librarians who assume design duties in their libraries in exploring best practices and discussing design approval processes. Originality/value – This paper is one of the few papers in the library science literature on graphic design as applied specifically to librarians. It increases our understanding of graphic design in libraries.

How entrepreneurial resilience generates resilient SMEs

2018 ◽  
Vol 24 (7) ◽  
pp. 1244-1263 ◽  
Author(s):  
Layla Jayne Branicki ◽  
Bridgette Sullivan-Taylor ◽  
Sarah Rachael Livschitz
Keyword(s):  
Best Practices ◽  
Qualitative Data ◽  
Small Sample ◽  
Uncertain Environments ◽  
Policy And Practice ◽  
Content Type ◽  
Organizational Settings ◽  
Multi Level ◽  
The Uk ◽  
Practical Implications

Purpose The purpose of this paper is to investigate how entrepreneurial behaviors support small and medium-sized enterprise (SME) resilience, refine the concept of entrepreneurial resilience, and identify how SME resilience might be promoted. Design/methodology/approach Qualitative data were collected in the UK via 11 focus groups which provided a sub-sample of 19 SME participants. Findings Because of their experience operating in uncertain environments, their direct experience of adversity, and the informal organizational settings they inhabit, entrepreneurs are often highly resilient and possess capabilities that enable SMEs to be resilient. Entrepreneurial resilience provides a basis for SME resilience that differs significantly from best practices as understood in larger firms. Research limitations/implications Exploratory qualitative research on a small sample (n=19) limits the generalizability of this work. Further research could quantitatively test the paper’s findings and/or examine the link between entrepreneurial resilience and the resilience of larger firms. Practical implications Rather than encouraging formal planning and redundancy, policy and practice designed to promote the resilience of SMEs should pay greater attention to building capacities to cope with uncertainty, generating and leveraging personal relationships, and activating the ability to experiment and think creatively in response to crises. Originality/value This paper draws on organizational psychology research to refine understanding of entrepreneurial resilience and to empirically examine and inductively theorize the multi-level relationships between entrepreneurial resilience and SME resilience.

scholarly journals Critical strategic issues for the integration of facilities management into the development process

2017 ◽  
Vol 35 (4) ◽  
pp. 380-393 ◽  
Author(s):  
Matthew Paul Tucker ◽  
Mohd Rayme Anang Masuri ◽  
Alison Cotgrave
Keyword(s):  
Best Practices ◽  
Best Practice ◽  
Development Process ◽  
Research Approach ◽  
Facilities Management ◽  
Structured Interviews ◽  
Property Development ◽  
Content Type ◽  
Strategic Issues ◽  
The Uk

Purpose The purpose of this paper is to identify the critical strategic issues for the integration of facilities management (FM) into the development process (DP). It explains the factors that limit the integration and recognises the best practices applied in the property development industry in the UK. Design/methodology/approach The study employs a qualitative research approach through semi-structured interviews from the FM and property development industry in the UK. Findings The study discovered that the recognition of FM in the property development industry is encouraging. However, FM has been given a low priority in the property development industry, resulting in facilities managers being inadequately integrated into the DP. Originality/value The paper suggests that it is imperative to understand these strategic issues to promote best practice in the industry that improve the position of FM in the property development industry.

scholarly journals “Sometimes the whole map is red”: applying geographical assessment methods to safeguard adolescents from harm in communities

2019 ◽  
Vol 19 (1) ◽  
pp. 35-47
Author(s):  
Jenny Lloyd
Keyword(s):  
Lived Experience ◽  
Child Protection ◽  
Assessment Methods ◽  
Original Research ◽  
Case Review ◽  
Content Type ◽  
Child Protection Service ◽  
The Uk ◽  
Policy Guidance ◽  
Practical Implications

Purpose The purpose of this paper is to explore the opportunities of geographical child protection assessment methods for adolescents victimised in extra-familial contexts. Design/methodology/approach Presenting empirical evidence from an action research study within one child protection service in the UK, the study draws upon qualitative data from practice observations, case review, training and five context assessments. Findings Safety mapping and neighbourhood observations provide options to assess extra-familial contexts. Findings reveal that these methods support practitioners to build local knowledge of areas supporting interventions into community places rooted in principles of child protection. Research limitations/implications While geographical methods are already used by the police to map the locations of crimes, these methods provide opportunities to account for young people’s own experiences of harm and support interventions into neighbourhood spaces supporting a contextual safeguarding approach to adolescent harm. Practical implications The paper highlights the need for further testing of contextual safeguarding approaches and policy guidance that outlines whose role it is to protect children in communities. Social implications Geographical assessment methods provide a route to engage with young people’s lived experience of place. And develop interventions that target contexts and not just individuals affected by extra-familial harm. Originality/value The paper presents original research into the use of geographical assessment methods to be used within a child protection framework.

scholarly journals An uncertain, erratic story: the pandemic in the UK

2020 ◽  
Vol 16 (4) ◽  
pp. 549-555
Author(s):  
Irvine Lapsley
Keyword(s):  
Health Care ◽  
Risk Management ◽  
Asset Management ◽  
Best Practice ◽  
Content Type ◽  
Individual Account ◽  
Reform Processes ◽  
The Uk ◽  
The Impact ◽  
Practical Implications

Purpose The purpose of this paper is to study the pandemic from the perspective of the UK health-care system and risk management. Design/methodology/approach This paper follows a storytelling perspective. The author reflects on his experiences through the lens of research on health care and risk management. Findings The impact of the pandemic has been so massive that it has challenged the capacity of the UKs National Health Service. The political influences at work have not always promoted best practice in risk management and indicate blame-avoidance strategies by politicians. Research limitations/implications A single country experience of COVID-19. Practical implications There are major issues of asset management, of delays in decision-making, of supply chain problems and the need to reform processes of handling of crisis management. Originality/value This is an individual account of experiences of the pandemic.

Vulnerability as a driver of the police response to fraud

2020 ◽  
Vol 6 (1) ◽  
pp. 49-64
Author(s):  
Michael Skidmore ◽  
Janice Goldstraw-White ◽  
Martin Gill
Keyword(s):  
Design Methodology ◽  
Qualitative Data ◽  
Decision Makers ◽  
Original Research ◽  
Police Response ◽  
Content Type ◽  
Mixed Methods Approach ◽  
Definition Of ◽  
The Uk ◽  
Practical Implications

Purpose Frameworks for understanding victim harm and vulnerability have become central to priority-setting and resource allocation for decision-makers in the police and government in the UK. This paper aims to look at the meaning of vulnerability in the context of fraud. Design/methodology/approach The research took a mixed methods approach, including analysis of national crime data (n = 61,902), qualitative data collected from interviews with practitioners (n = 107) and a survey of strategic lead officers in the police (n = 32). Findings There was a lack of clarity across practitioners and organisations in their understanding of vulnerability and the way it informed the police response to fraud, and a lack of resources and capability for identifying it. Research limitations/implications The authors invite reconsideration of the approach to fraud victims which have for too long been forgotten by response and support agencies. Practical implications We need to standardise and agree the definition of “vulnerability”; rethink eligibility levels; and refocus police on fraud victims taking vulnerability as a meaningful criterion in deciding who to support. Originality/value There is very little research on vulnerability and fraud victims; this paper, based on original research, fills this gap.

Hoteliers’ service design for mobile-based value co-creation

2019 ◽  
Vol 31 (11) ◽  
pp. 4338-4356 ◽  
Author(s):  
Sut Ieng Lei ◽  
Dan Wang ◽  
Rob Law
Keyword(s):  
Best Practices ◽  
Design Methodology ◽  
Best Practice ◽  
Mobile Technologies ◽  
Underlying Structure ◽  
Content Type ◽  
Rich Description ◽  
Hotel Managers ◽  
Practical Implications ◽  
Structure And Design

Purpose This study aims to investigate how hoteliers leverage mobile technologies to shape services that allow customers to create their own unique and personalized experiences. Design/methodology/approach Guided by service-dominant logic and sociomateriality, this study analyzes hoteliers’ reasoning behind the design of mobile-based services through qualitative research. Data were collected from interviews with hotel managers representing best-practice companies in the industry. Findings The findings provide a rich description of mobile-based value co-creation in the hotel context. They delineate hoteliers’ understanding of mobile technologies as a means to co-create value, their strategic considerations and the forms in which value is expected to be co-created. Research limitations/implications This study unearths the new roles of hoteliers, unique forms of value co-creation and their underlying structures in the specific context of mobile-based value co-creation. Practical implications based on industry best practices are provided for hospitality companies seeking to innovate by co-creating value with customers using mobile technologies. Originality/value This research paper contributes to the hospitality literature on IT-enabled service innovation and value co-creation by comprehensively explaining the underlying structure and design of co-created experiences facilitated by mobile-based services.

Application of best practices in university entrepreneurship education

2014 ◽  
Vol 38 (3) ◽  
pp. 231-253 ◽  
Author(s):  
Steven A. Gedeon
Keyword(s):  
Best Practices ◽  
Best Practice ◽  
Innovation Management ◽  
Entrepreneurship Education ◽  
Content Type ◽  
University Entrepreneurship ◽  
Best Practice Guidelines ◽  
Mba Program ◽  
Practical Implications ◽  
Content Pedagogy

Purpose – The purpose of this paper is to identify and apply best practices in university entrepreneurship education to the creation of a new MBA in entrepreneurship and innovation management. It is a direct response to calls for a total re-envisioning of entrepreneurship education and criticism that existing programs lack rigour, content, pedagogy, measurement and an established definition. Design/methodology/approach – This article uses reviews of the literature to identify normative best practices and how to apply them to the new program. An entrepreneurship program design framework (EPDF) was created and applied to a new MBA program being developed in central Germany. Findings – Most studies describe aspects of current programs (e.g. lists of courses) but almost none say what should be in a program. Others provide abstract guidance (e.g. programs should define entrepreneurship) but do not give specific recommendations (e.g. what the definition should be). The proposed EPDF provided a rigorous structure for reviewing the literature, designing the new program and establishing specific best practice recommendations for defining program goals, content, pedagogy and measurement of student transformation. Research limitations/implications – The entrepreneurship literature is largely silent on normative best practice guidance, so the proposed application of best practices should be evaluated in that context. Originality/value – Previous articles present relatively abstract frameworks and concepts, whereas this article is a direct application of the practical implications of these concepts. The proposed normative best practice guidelines may be somewhat controversial, but should stimulate useful discussion.

How employers are rising to the 20% challenge: increasing the uptake of degree apprentices from Black, Asian and Minority Ethnic backgrounds

2020 ◽  
Vol 10 (4) ◽  
pp. 643-649
Author(s):  
Isa Mutlib
Keyword(s):  
Role Models ◽  
Best Practice ◽  
Content Type ◽  
Uk Government ◽  
The Government ◽  
The Uk ◽  
Job Role ◽  
Minority Ethnic ◽  
Practical Implications

PurposeThis paper outlines the UK Government's move to increase the numbers of apprentices. It explores how employers are looking to increase take up of apprenticeships with focus on Black, Asian and Minority Ethnic (BAME) communities, the solutions they have identified and the role of higher education institutions (HEIs).Design/methodology/approachThis is the viewpoint of the BAME Apprenticeship Alliance and its Director through engaging with BAME apprentices and collecting a variety of research to show the benefit of recruiting from BAME backgrounds for individuals and organisations. Examples of good practices are included.FindingsThis paper shows there has been an increased effort from UK Government to increase apprenticeship representation from BAME communities. The UK Government has supported the role of apprentices in raising awareness of apprenticeships through recognition of their work.Research limitations/implicationsThis research is limited to the last five years from when the first degree apprenticeship was announced in 2015. Its real impact must be measured after a degree apprentice graduates finding what influence this has on job role, salary and subsequently promoting it to prospective apprentices from under-represented communities.Practical implicationsPractical implications include promoting apprentices as role models for the community and engaging with regional and stakeholder networks between HEIs, employers and the Government to share best practice.Originality/valueInitiatives mentioned within this paper are original to the BAME Apprenticeship Alliance.

scholarly journals Quantitative research in tourism and hospitality: an agenda for best-practice recommendations

2019 ◽  
Vol 31 (7) ◽  
pp. 2776-2787 ◽  
Author(s):  
A. George Assaf ◽  
Mike G. Tsionas
Keyword(s):  
Best Practices ◽  
Quantitative Research ◽  
Design Methodology ◽  
Best Practice ◽  
Original Research ◽  
Content Type ◽  
Practice Recommendations ◽  
Main Observation ◽  
Areas Of Concern ◽  
Tourism And Hospitality

Purpose This paper aims to serve as an important guide for more rigorous quantitative research in tourism and hospitality. Design/methodology/approach This paper relies on comments from several methodological experts in the field, as well as the authors’ main observation of the literature. Findings This paper identifies ten important areas of concern. In each of these areas, the authors provide recommendations for best practices. Research limitations/implications There are certainly other issues and concerns that are not covered in this paper. However, the issues addressed can be applied or generalized to most methodological contexts. Originality/value This paper does not present results from original research but provides interesting and comprehensive recommendations for more rigorous quantitative research.

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