scholarly journals The competitive productivity (CP) of tourism destinations: an integrative conceptual framework and a reflection on big data and analytics

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Marcello Mariani ◽  
Stefano Bresciani ◽  
Giovanni Battista Dagnino

Purpose The purpose of this study is twofold. First, this study elaborates an integrative conceptual framework of tourism destination competitive productivity (TDCP) by blending established destination competitiveness frameworks, the competitive productivity (CP) framework and studies pertaining to big data and big data analytics (BDA) within destination management information systems and smart tourism destinations. Second, this study examines the drivers of TDCP in the context of the ongoing 4th industrial revolution by conceptualizing the destination business intelligence unit (DBIU) as a platform able to create sustained destination business intelligence under the guise of BDA, useful to support destination managers to achieve the tourism destination’s economic objectives. Design/methodology/approach In this work, the authors leverage both extant literature (under the guise of research on CP, tourism destination competitiveness [TDC] and destination management information systems) and empirical work (in the form of interviews and field work involving destination managers and chief executive officers of destination management organizations and convention bureaus, as well as secondary data) to elaborate, develop and present an integrative conceptual framework of TDCP. Findings The integrative conceptual framework of TDCP elaborated has been found helpful by a number of destination managers trying to understand how to effectively and efficiently manage and market a tourism destination in today’s fast-paced, digital and hypercompetitive environment. While DBIUs are at different stages of implementation, often as part of broader smart destination initiatives, it appears that they are increasingly fulfilling the purpose of creating sustained destination business intelligence by means of BDA to help tourism destinations achieve their economic goals. Research limitations/implications This work bears several practical implications for tourism policymakers, destination managers and marketers, technology developers, as well as tourism and hospitality firms and practitioners. Tourism policymakers could embed TDCP into tourism and economic policies, and destination managers and marketers might build and make use of platforms such as the proposed DBIU. Technology developers need to understand that designing destination management information systems in general and more specifically DBIUs requires an in-depth analysis of the stakeholders that are going to contribute, share, control and use BDA. Originality/value To the best of the authors’ knowledge, this study constitutes the first attempt to integrate the CP, TDC and destination management information systems research streams to elaborate an integrative conceptual framework of TDCP. Second, the authors contribute to the Industry 4.0 research stream by examining the drivers of tourism destination CP in the context of the ongoing 4th industrial revolution. Third, the authors contribute to the destination management information systems research stream by introducing and conceptualizing the DBIU and the related sustained destination business intelligence.

Author(s):  
Jana Weinlichová ◽  
Michael Štencl

For having retrospection for all over the data which are used, analyzed, evaluated and for a future incident predictions are used Management Information Systems and Business Intelligence. In case of not to be able to apply standard methods of data processing there can be with benefit applied an Artificial Intelligence. In this article will be referred to proofed abilities of Neural Networks. The Neural Networks is supported by many software products related to provide effective solution of manager issues. Those products are given as primary support for manager issues solving. We were tried to find reciprocally between products using Neural Networks and between Management Information Systems for finding a real possibility of applying Neural Networks as a direct part of Management Information Systems (MIS). In the article are presented possibilities to apply Neural Networks on different types of tasks in MIS.


2011 ◽  
pp. 533-543
Author(s):  
James Yao ◽  
John Wang ◽  
Qiyang Chen ◽  
June Lu

Information systems were developed in early 1960s to process orders, billings, inventory controls, payrolls, and accounts payables. Soon information systems research began. Harry Stern started the “Information Systems in Management Science” column in Management Science journal to provide a forum for discussion beyond just research papers (Banker & Kauffman, 2004). Ackoff (1967) led the earliest research on management information systems for decision-making purposes and published it in Management Science. Gorry and Scott Morton (1971) first used the term decision support systems (DSS) in a paper and constructed a framework for improving management information systems. The topics on information systems and DSS research diversifies. One of the major topics has been on how to get systems design right.


2015 ◽  
Vol 27 (6) ◽  
pp. 798-813 ◽  
Author(s):  
Christopher Moturi ◽  
Prester Mbiwa

Purpose – Savings and Credit Cooperatives (SACCOs) in developing countries require core banking Management Information Systems (MISs) to run their business, serve their clients and provide differentiated products and services to gain competitive advantage. Considering that SACCOs in Kenya lack the necessary resources to acquire the best information systems, the purpose of this paper is to evaluate MISs currently in use in the SACCO subsector to determine how well they are serving. Design/methodology/approach – Using the ISO/IEC 25010 Software Product Quality Model, the quality of MISs operated by 215 Deposit-Taking SACCOs in the Kenya was evaluated to determine their level of performance. Findings – The results indicated that the MISs currently in use by the SACCOs serve them well in terms of functionality, efficiency, reliability, ease of use and portability. However, vendor support, technical training and implementation process are a big concern to the SACCOs. Practical implications – The SACCOs in Kenya need not look for other MISs as the ones in use satisfied the condition required by the ISO/IEC 25010 Software Product Quality Model. The areas that require attention are vendor support services by entering into contracts technical training and service level agreement; and good project management in software implementation. Originality/value – The research addresses itself to one of the biggest setbacks faced by a fast growing subsector in adopting ICT with limited capacity and infrastructure.


2020 ◽  
Vol 33 (2/3) ◽  
pp. 207-227 ◽  
Author(s):  
Ricardo Rocha de Azevedo ◽  
André Feliciano Lino ◽  
André Carlos Busanelli de Aquino ◽  
Túlio César Pereira Machado-Martins

PurposeThe successful implementation of International Public Sector Accounting Standards (IPSAS) depends on the adoption and subsequent maintenance of accrual accounting policies. Moreover, Financial Management Information Systems (FMIS) are important drivers of reforms, and their replacement might disrupt the execution of accrual accounting policies. This paper aims to analyze the effects of FMIS replacement (or maintenance) on the retention of accrual accounting policies in Brazilian local governments.Design/methodology/approachThe research adopts a sequential mixed-methods approach, starting with a quantitative analysis of the presence of accrual accounting policies in local governments and the effects of FMIS replacement. Next, a qualitative analysis is conducted with a survey, documents and interviews to observe the FMIS replacement process. Our analysis focuses on local governments from one state in Brazil, but the context is highly transferable to other states, as the same procurement law and accounting regulations apply.FindingsFMIS replacement may reduce accounting policies retention; consequently, public procurement regulation may induce a public procurement context in which the IPSAS project would find more difficulties to prosper.Research limitations/implicationsThis research contributes to the IPSAS literature by examining the phenomenon of accounting policies retention or persistence, as one should not take it for granted that an adopted accounting procedure will be sustained over time. The analysis argues that FMIS replacement due to compulsory rebidding should be carefully considered.Practical implicationsPromoters of accounting reforms may consider the regulation of contracting out for FMIS a relevant issue to the institutionalization of accounting policies.Originality/valueThe analysis innovates by linking IPSAS accounting reform to the contracting out of FMIS.


2017 ◽  
Vol 7 (4) ◽  
pp. 1-28
Author(s):  
Shounak Pal ◽  
Gaurav Gupta ◽  
Indranil Biswas

Subject area Entrepreneurship, Strategic management, Management information systems. Study level/applicability Undergraduate and graduate capstone course in entrepreneurship, strategic management or management information systems courses. Case overview This case study of a young technology firm, Codezin Technology Solutions, helps to analyze the challenges faced by such firms in emerging markets. Such markets are characterized by rapid turbulence in the market characteristics. The authors seek to analyze the role of disruptive regulatory changes, resulting in the growth of new startups, in affecting the growth and expansion of such young firms. Codezin was established in 2009 as a bootstrap company, to provide low-cost IT services to Indian small and medium scale enterprises (SMEs). Despite some initial success, it began to run into losses due to poor coordination and improper planning. After a period of struggle, the company stabilized its revenue from services business and expanded to mobile solutions, digital marketing, etc. But then the government of India announced the Startup India initiative at the beginning of 2016 to boost new ventures. Codezin did not qualify as per the government rules and thus failed to use the various incentives offered. Hence, it needs to determine a new strategy to compete with the onslaught of freshly funded startups but with a relative lack of market experience. Expected learning outcomes With the case discussion, the students will gain rich insights on technology businesses aimed at SMEs and the impact of changes in the regulatory regime in emerging markets like India. Further, they get to step into the shoes of the co-founders and choose between diversification vs new market development strategies, spurred by market disturbances and thinning competitive advantage. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email [email protected] to request teaching notes. Subject code CSS 3: Entrepreneurship.


Author(s):  
Martin Poniatowski ◽  
Hedda Lüttenberg ◽  
Daniel Beverungen ◽  
Dennis Kundisch

AbstractThe digital economy has brought about multi-sided platforms as superior configurations for value co-creation. However, the academic discourse on platforms is scattered across academic disciplines—including management, information systems, and economics. Based on a systematic literature review of 140 papers from nine disciplines, we inductively develop a framework that provides a conceptual point of reference for conducting boundary-spanning research on digital multi-sided platforms. Systematizing the identified concepts, we introduce three layers of abstraction: conceptualizing platforms as information systems, as systems for actor engagement, or as ecosystems. Our framework conceptualizes digital multi-sided platforms as nested hierarchies of systems that are shaped by, and in interaction with, their environment. This view focuses on designing IT artifacts, governance mechanisms, and strategies for platforms in terms of how they interact with their environment. Practitioners can use our insights to analyze, design, and manage platforms aimed at establishing a sustainable competitive advantage.


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