Hedonic experiences at heritage attractions: the visitor’s perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ana Carolina Bender ◽  
Manuela Guerreiro ◽  
Bernardete Dias Sequeira ◽  
Júlio Mendes
Keyword(s):  
Design Methodology ◽  
Theory And Practice ◽  
Structured Interviews ◽  
Content Type ◽  
Heritage Sites ◽  
Exploratory Approach ◽  
Hedonic Experience ◽  
Using Data

Purpose The purpose of this study is to explore the hedonic experience and its formation at heritage attractions. Design/methodology/approach A qualitative and exploratory approach was applied, using data from 21 semi-structured interviews and three in-situ focus groups. Findings Findings highlight that senses, imagery and emotions are stimulated by the physical landscape and by triggers of memorable experiences. Research limitations/implications To further explore this topic, a broader range of heritage attractions and perspectives from the diverse stakeholders involved in the management and consumption of these sites is needed. Originality/value Given the scarcity of research dedicated to the hedonic experience at heritage sites, this study provides a contribution by exploring the visitor’s perspective and points out relevant insights. As the hedonic feelings of pleasure, comfort and related affective responses impact the quality of memorable experiences, relevant implications for theory and practice are discussed.

A qualitative investigation of benchmarking barriers in Nigeria

2016 ◽  
Vol 23 (7) ◽  
pp. 1677-1696 ◽  
Author(s):  
Yewande Adetoro Adewunmi ◽  
Hikmot Koleoso ◽  
Modupe Omirin
Keyword(s):  
Design Methodology ◽  
Best Practice ◽  
Computer Software ◽  
Facilities Management ◽  
Structured Interviews ◽  
Quality Of Data ◽  
Content Type ◽  
Port Harcourt ◽  
Practical Implications

Purpose The purpose of this paper is to examine benchmarking barriers among Nigerian facilities management (FM) practitioners. Design/methodology/approach Data collection were through semi-structured interviews with 34 FM heads from three selected cities in Nigeria. Out of this number, 16 were from Lagos, ten from Abuja while eight managers were from Port Harcourt, respectively. These managers were selected using purposive sampling based on their experience in the field of FM across the various sectors of the economy. The interviews were analysed with Nvivo 10 software qualitative computer software. Findings Those that do informal benchmarking face challenges with data, employees lack of confidence in new initiatives and poor support of senior management, the companies that use best practice benchmarking face constraints of access to information and employees unwillingness to change and comply to company set standards, unwillingness of benchmarking partners to understand the usefulness of the project, and problems that emanate from the quality of data obtained. Practical implications The results therefore suggest that to improve the practice of best practice benchmarking there is need to improve both quantity and quality of data for the exercise and enhance standard practice. Originality/value The study established a new category of benchmarking barriers called the market category of benchmarking barriers and further distinguished benchmarking barriers based on two forms of benchmarking which is informal and formal benchmarking. Also there are limited studies on benchmarking barriers in developing countries.

scholarly journals Kindness among colleagues; identifying and exploring the gaps in employment contexts

2019 ◽  
Vol 27 (3) ◽  
pp. 582-595
Author(s):  
Stephen Gibb ◽  
Shama Rahman
Keyword(s):  
Leadership Style ◽  
Design Methodology ◽  
Initial Study ◽  
Organizational Analysis ◽  
Structured Interviews ◽  
Content Type ◽  
Scientific Approach ◽  
Using Data ◽  
Further Development ◽  
Practical Implications

Purpose The purpose of this study is to model and explore kindness as a factor in employment contexts. “Kindness among colleagues” is a particular context for the scientific study of kindness which has been under-researched. There is scope within the burgeoning study of kindness for research concerned with employment contexts and colleagues, adopting an employment context appropriate construct of kindness, generating and considering evidence that might be evaluated rigorously in the employment context where kindness is both advocated and critiqued. Design/methodology/approach The literature review identifies and explores the gaps in kindness research in the employment context. A construct distinguishing a set of antecedents of kindness among colleagues was developed to address these gaps. The relevance and usefulness of the construct was tested in semi-structured interviews among some work colleagues in a specific organization setting. Findings The results show that the four antecedents of kindness can be used to capture and explore perceptions and experiences of kindness among colleagues. There is scope for analysis at the levels of individuals, teams and organizations using data about these antecedents which allows for individual and more general workplace dynamics to be described and explored. Research limitations/implications The antecedents of kindness construct are validated to an extent by this initial study. The potential of this for describing and analyzing kindness and workplace relevant themes makes it worth further development; to refine and validate an instrument for measuring kindness among colleagues. Practical implications Kindness among colleagues, if understood in the nuanced way presented here, can help individuals, teams and organizations review and evaluate themselves in diverse contexts. Contexts can be expected to vary with workforce demographics, leadership style and organization cultures. Social implications Kindness is a burgeoning theme and concern across diverse social and cultural contexts for various reasons. The scientific contribution to the advocacy or critique of kindness, in this case kindness among colleagues, provides value in rigor, operationalization and evidencing of the case for and against advocacy of the value of kindness in general. Originality/value This is a focused review and study of kindness among colleagues which contributes to the nomological and methodological development of a scientific approach to organizational analysis concerns with this important theme in contemporary times.

Speed dating or marriage? Brazilian business fairs according to a sample of metal/mechanic companies

2019 ◽  
Vol 34 (1) ◽  
pp. 80-94
Author(s):  
Débora Regina Schneider Locatelli ◽  
Marco Antonio Pinheiro da Silveira ◽  
Paulo Mourão
Keyword(s):  
Design Methodology ◽  
Rio Grande ◽  
Industrial Sector ◽  
Rio Grande Do Sul ◽  
Structured Interviews ◽  
Santa Catarina ◽  
Interorganizational Relationship ◽  
Content Type ◽  
Exploratory Approach ◽  
Effective Development

PurposeThis paper aims to focus on Brazilian business fairs primarily attended by metalworking companies.Design/methodology/approachUsing a qualitative and exploratory approach, data were collected through semi-structured interviews answered by exhibitor companies from two of the most relevant Brazilian states in this industrial sector: Santa Catarina and Rio Grande do Sul.FindingsThe results recognize the four pillars of the interorganizational relationship developed among exhibitors at business fairs and launch serious implications for the effective development of business fairs as spaces of interorganizational relationship and of value creation.Originality/valueThis is the first study discussing the trade fairs of the Brazilian emerging industry related to the metal-mechanic sector of two of the most significant states in the country: Rio Grande do Sul and Santa Catarina.

The evaluation of core competencies in networks: the network competence report

2017 ◽  
Vol 18 (1) ◽  
pp. 189-216 ◽  
Author(s):  
Francesca Francioli ◽  
Massimo Albanese
Keyword(s):  
Intellectual Capital ◽  
Design Methodology ◽  
Core Competencies ◽  
Theory And Practice ◽  
Structured Interviews ◽  
Content Type ◽  
Proposed Model ◽  
Network Competence ◽  
Practical Implications ◽  
Insight Into

Purpose The purpose of this paper is to propose a model to disclose, report, and manage intellectual capital (IC) in a network of companies. To this end, it provides a monetary evaluation of core competencies (CCs), which may be defined as a bundle of various types of intangibles, aggregating their value into a network statement, called a network competence report (NCR). Design/methodology/approach The paper utilises the interventionist approach. The intervention was conducted by the authors and studied through joint reflections on documentation from meetings and individual, semi-structured interviews. Findings The NCR makes IC more transparent, thereby allowing companies and network managers to assess the strengths and weaknesses of CCs with a consequent potential insight into their potential earnings. Research limitations/implications This method is labour-intensive, especially in its first application, and the data collection requires considerable company involvement. The interventionist approach may have influenced the empirical results, which may be affected by subjectivity. As the paper involves a single network, care should be taken in generalising its empirical evidence. Practical implications In making IC management more effective, the NCR is valuable for academics, management, political authorities and, more generally, for a network’s stakeholders. The NCR is a tool for internal and external communication purposes, creating the conditions to mobilise IC. The proposed model supports the diagnosis of networks by providing CC maps and assessments relevant to their governance and competitiveness. The NCR depicts company and network CCs, allowing intertemporal comparisons that facilitate understanding of the effectiveness of the network’s actions and the importance of belonging to it. Originality/value This paper represents a first attempt to evaluate, in monetary terms, CCs in a network. Its value lies in its practical implications. Moreover, the paper investigates IC in applied terms, contributing to reducing the gap between theory and practice.

Discrete element model calibration based on in situ measurements

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Istvan Keppler ◽  
Adrienn Bablena ◽  
Nihal D. Salman ◽  
Péter Kiss
Keyword(s):  
Model Calibration ◽  
Design Methodology ◽  
Shear Test ◽  
Element Model ◽  
Discrete Element ◽  
Discrete Element Model ◽  
Content Type ◽  
Vane Shear Test ◽  
Using Data

PurposeTransportation of the measurement samples from their original place to the measurement site causes significant changes in their mechanical properties. The possibility of making in situ measurements helps to create more precise discrete element models.Design/methodology/approachThe possibility of using in situ modified vane shear test based measurement for the calibration of discrete element models is demonstrated in this work.FindingsThe advantage of employing the adjusted vane test is that the values of in situ measurements can be used for the calibration.Originality/valueThe procedure we present allows us to perform accurate discrete element calibration using data from on-site measurements that can be performed quickly and easily.

Walk1916

2017 ◽  
Vol 73 (5) ◽  
pp. 917-933 ◽  
Author(s):  
Amber L. Cushing ◽  
Benjamin R. Cowan
Keyword(s):  
Augmented Reality ◽  
Mobile Technology ◽  
Design Methodology ◽  
Research Use ◽  
Structured Interviews ◽  
Content Type ◽  
Easter Rising ◽  
Walking Tour ◽  
Textual Description ◽  
Exploratory Approach

Purpose The purpose of this paper is to investigate how non-research users access and use digital surrogates from archival collections via mobile walking tour app. Much of the existing literature that discusses outreach for digitised archival collections in libraries, archives and museums (LAMs) reports examples of single outreach events or discusses outreach broadly, without critically exploring the purpose and context of outreach as an activity. Further, these reports generally aim to introduce collections to potential researchers, amateur or professional, without consideration of how the collections could be used for purposes other than research, by non-researchers. The study aims to expand understanding of non-research use of digital surrogates contextualised by mobile technology. Design/methodology/approach Utilising an exploratory approach, Walk1916, a mobile walking tour app of Easter Rising sites in Dublin was first developed. It contextualised digital surrogates from archival collections, along with an audio and a textual description of the image, with augmented reality (AR) and geolocation technology. In all, 15 semi-structured interviews were then conducted to understand how contextualising digital surrogates with these mobile technology features influenced participants’ perceptions of the digital surrogate. Interview transcripts were transcribed and analysed via memoing and coding, using nVivo for Mac 10.2.2. Findings Findings from interview data suggest that contextualising the digital surrogate with AR and geolocation features allowed participants to perceive of the digital surrogate as enhancing their understanding of the Easter Rising, enhancing life and allowing for increased control of their experience. Originality/value This furthers work in the area of how individuals value digital surrogates, in different (non-research) contexts. These findings provide groundwork for the future study of non-research access to and use of digital surrogates held in institutional collections so that LAMs can utilise collections efficiently for a wider user base.

scholarly journals Marketing in SMEs: a “4Ps” self-branding model

2016 ◽  
Vol 22 (1) ◽  
pp. 155-174 ◽  
Author(s):  
Sheilagh Mary Resnick ◽  
Ranis Cheng ◽  
Mike Simpson ◽  
Fernando Lourenço
Keyword(s):  
Design Methodology ◽  
Small Sample ◽  
Theory And Practice ◽  
Marketing Theory ◽  
Content Type ◽  
Exploratory Approach ◽  
Business Setting ◽  
Traditional Marketing ◽  
The Uk ◽  
Depth Interviews

Purpose – The purpose of this paper is to explore the extent to which traditional marketing theory and practice can be applied in small- and medium-sized enterprises (SMEs) and consider how owner-managers perceive their own role in marketing within a small business setting. Design/methodology/approach –A qualitative exploratory approach using semi-structured in-depth interviews amongst owner-managers of SMEs in the UK. Findings – SME marketing is effective in that it embraces some relevant concepts of traditional marketing, tailors activities to match its customers and adds its own unique attribute of self-branding as bestowed by the SME owner-manager. Research limitations/implications – The study was limited to the UK and to a small sample of SMEs and as such the findings are not necessarily generalisable. Originality/value – A “4Ps” model for SME self-branding is proposed, which encompasses the attributes of personal branding, (co)production, perseverance and practice.

Exploring the advantages of using social network sites (SNSs) in dental medicine organisations

2017 ◽  
Vol 30 (4) ◽  
pp. 385-396 ◽  
Author(s):  
Mário Franco ◽  
Leonor Pais
Keyword(s):  
Social Network ◽  
Design Methodology ◽  
Social Network Sites ◽  
Theory And Practice ◽  
Internet Research ◽  
Quality Of Services ◽  
Content Type ◽  
Final Sample ◽  
Practical Implications

Purpose The purpose of this paper is to deepen and contribute to knowledge of the use of social network sites (SNSs) in organisations, and more precisely, identify the advantages. Design/methodology/approach To reach this objective, a cross-section study was adopted based on application of a questionnaire, the final sample consisting of 78 dental medicine organisations in Portugal. Findings The results obtained lead to the conclusion that a great number of the organisations studied are connected to SNSs, particularly Facebook. The advantages associated with marketing tools and breaking down barriers between the organisation and the world are those highlighted most in this study. Practical implications According to the empirical evidence obtained, organisations are found to use these sites for other purposes, such as communicating with clients/patients and receiving feedback on the service provided to increase satisfaction and improve the quality of services. Originality/value The study contributes to advancing theory in the field of internet research strategic. More precisely, this study is associated with the creation of a theoretical framework that shows the advantages of using SNSs in an innovative context: dental medicine organisations. A categorisation of these advantages and some implications for theory and practice are also some contributions of this study.

scholarly journals Developing insights into the link between art and tourism through the value co-creation lens

2020 ◽  
Vol 10 (3) ◽  
pp. 145-163
Author(s):  
Özge Gökbulut Özdemir ◽  
Ian Fillis ◽  
Ayşe Baş Collins
Keyword(s):  
Cultural Heritage ◽  
Contemporary Art ◽  
Theory And Practice ◽  
Comparative Case Study ◽  
Future Research ◽  
Structured Interviews ◽  
Content Type ◽  
Heritage Sites ◽  
Arts Marketing

PurposeThe aim of the study is to gain insight into the link between art and tourism from a value co-creation perspective. This link is discussed with the help of the arts marketing, art tourism and value co-creation literature. The role of art in tourism and the role of cultural places in arts marketing are also evaluated.Design/methodology/approachFocussing on two cultural heritage sites in Turkey, Zeugma and Göbeklitepe, a qualitative study was undertaken in order to determine the value creation and co-creation processes occurring from the art–tourism contexts based on comparative case study analysis. In-depth semi-structured interviews were conducted with three groups of actors. Motivation, expectation and stakeholder experiences were the main themes explored.FindingsThe findings of the study relate to the role of the co-creation process. Marketing art in alternative places creates value in closing the gap between art and society through the use of related fields such as culture and heritage. In terms of cultural value, the paper identifies the reconnection with cultural heritage through contemporary art. This is a way of looking at culture and its concepts in different time and place dimensions which make visitors more engaged with culture and its contemporary reflection through art.Research limitations/implicationsAlthough the research focusses on two Turkish art and tourism cases, future research can be extended to other countries, including the assessment of the longer-term role of similar activities.Practical implicationsAs art is a subset of culture, the people who are interested in culture and history also have the potential to be interested in art. While art impacts on cultural tourism, cultural heritage and tourism work as arts marketing tools in a co-supporting way. The coming together of art and culture has societal benefits. There are lessons for practice such as the opening of a space for contemporary art in cultural heritage museums in order to promote art to society. The museum audience is an important potential for the future of art from a market generation perspective.Originality/valueThe study contribute to arts tourism, arts marketing and value co-creation in theory and practice.

scholarly journals Mechanisms for enhancing the use of social media for knowledge sharing by the construction professionals

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ramtin Etemadi ◽  
Carol K.H. Hon ◽  
Karen Manley ◽  
Glen Murphy
Keyword(s):  
Social Media ◽  
Grounded Theory ◽  
Knowledge Sharing ◽  
Design Methodology ◽  
Shared Knowledge ◽  
Structured Interviews ◽  
Content Type ◽  
The Common ◽  
Use Of Social Media

Purpose This paper aims to investigate the mechanisms for transforming construction professionals’ intentions into use of social media (SM) for knowledge sharing (KS). The objectives are to: identify the common types of SM platforms used by the construction professionals for KS; identify the key problems influencing transformation of the construction professionals’ intentions into use of SM for KS; identify the factors mitigating the problems; and provide recommendations for enhancing construction professionals’ use of SM for KS. Design/methodology/approach The data was collected through semi-structured interviews with Australian construction professionals and analysed using grounded theory (GT). The outcomes of the analyses formed a framework for the enhancement of SM use for KS. Findings The findings show that private SM followed by enterprise SM are more appealing to the construction professionals for KS compared to public SM; and uncertainties about users’ privacy/confidentiality and the quality of the shared knowledge adversely affect the transformation of the construction professionals’ intentions into use of SM for KS. Three types of trust are identified as the mitigators of the identified problems. A framework is proffered to enhance SM use for KS by construction professionals. Originality/value This paper contributes to the construction literature by developing a GT to explain the factors which impact the transformation of the construction professionals’ intentions into use of SM for KS. Additionally, the practical contribution of this study is the provision of framework constituting recommendations for the enhancement of SM use for KS.

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