scholarly journals Kindness among colleagues; identifying and exploring the gaps in employment contexts

2019 ◽  
Vol 27 (3) ◽  
pp. 582-595
Author(s):  
Stephen Gibb ◽  
Shama Rahman
Keyword(s):  
Leadership Style ◽  
Design Methodology ◽  
Initial Study ◽  
Organizational Analysis ◽  
Structured Interviews ◽  
Content Type ◽  
Scientific Approach ◽  
Using Data ◽  
Further Development ◽  
Practical Implications

Purpose The purpose of this study is to model and explore kindness as a factor in employment contexts. “Kindness among colleagues” is a particular context for the scientific study of kindness which has been under-researched. There is scope within the burgeoning study of kindness for research concerned with employment contexts and colleagues, adopting an employment context appropriate construct of kindness, generating and considering evidence that might be evaluated rigorously in the employment context where kindness is both advocated and critiqued. Design/methodology/approach The literature review identifies and explores the gaps in kindness research in the employment context. A construct distinguishing a set of antecedents of kindness among colleagues was developed to address these gaps. The relevance and usefulness of the construct was tested in semi-structured interviews among some work colleagues in a specific organization setting. Findings The results show that the four antecedents of kindness can be used to capture and explore perceptions and experiences of kindness among colleagues. There is scope for analysis at the levels of individuals, teams and organizations using data about these antecedents which allows for individual and more general workplace dynamics to be described and explored. Research limitations/implications The antecedents of kindness construct are validated to an extent by this initial study. The potential of this for describing and analyzing kindness and workplace relevant themes makes it worth further development; to refine and validate an instrument for measuring kindness among colleagues. Practical implications Kindness among colleagues, if understood in the nuanced way presented here, can help individuals, teams and organizations review and evaluate themselves in diverse contexts. Contexts can be expected to vary with workforce demographics, leadership style and organization cultures. Social implications Kindness is a burgeoning theme and concern across diverse social and cultural contexts for various reasons. The scientific contribution to the advocacy or critique of kindness, in this case kindness among colleagues, provides value in rigor, operationalization and evidencing of the case for and against advocacy of the value of kindness in general. Originality/value This is a focused review and study of kindness among colleagues which contributes to the nomological and methodological development of a scientific approach to organizational analysis concerns with this important theme in contemporary times.

Metaphors for today’s leadership: VUCA world, millennial and “Cloud Leaders”

2015 ◽  
Vol 34 (7) ◽  
pp. 854-866 ◽  
Author(s):  
Alejandro Rodriguez ◽  
Yolanda Rodriguez
Keyword(s):  
Knowledge Transfer ◽  
Leadership Style ◽  
Scientific Reasoning ◽  
Design Methodology ◽  
Positive Energy ◽  
Organizational Analysis ◽  
Content Type ◽  
Constant Change ◽  
The World ◽  
Practical Implications

Purpose – The purpose of this paper is to evidence the scenarios any leader is currently facing in front of three specific situations: a volatile, uncertain, complex and ambiguous world (VUCA); a generation that is changing the way to form relationships, work and knowledge transfer;and the possibility for a “Cloud Leadership” to overcome today’s reality of constant change, redirection, new frontiers and formatting. Design/methodology/approach – This paper seeks one theoretical entailment, so that the world today presented by Johansen (2012) from four perspectives needs to be considered from the perspective of leadership. Findings – The paper views leadership as “a Cloud.” It brings new insights to a social and organizational analysis of leaders today. The metaphorical language is creative in the formative accompaniment of the Millennials, it provides and clarifies the orientation in all areas where they interact. Research limitations/implications – Leaders leading Millennials face challenges with specific textures: convergence of traits, processes and outcomes with a leadership enriched by schools and theories immersed in a VUCA world where resiliency is a scarce commodity. Raising, building, taking advantage of the dynamism that each individual possesses, educating from the positive and toward the positive, is a benefit of a “Cloud Leader” in a VUCA world where Millennials have a strong presence. Practical implications – This paper offers a kind of vignette of leadership to illustrate the theories, skills, abilities and different approaches converging within leaders for these coming years: the immersion in a VUCA world, leading a workforce with more Millennial copartners present each day and the metaphors that can help us better understand them, and being a “Cloud Leader.” Social implications – Leadership is going to be a matter of discovering the positive energy in each person, to stimulate the best in every individual and develop the potential of everybody because this “energy” is a small assurance of the future. A leader who attempts to “bring out” the positive in each person, in every context in which he or she is immersed, a leader who seeks the best interventions possible according to his or her capabilities and resources, this is a leader we can call “a leader for the coming future: a Cloud Leader.” Originality/value – In this paper the author uses metaphors as an interesting method to say something with multimodal meanings under the “umbrella concepts” of Millennial generation, and leadership style. It is argued that scientific reasoning does not solely exist in the individual’s head, but emerges in conjunction with the expressed representations.

Influence of evolving culture on leadership: a study of Fijian cooperatives

2017 ◽  
Vol 29 (5) ◽  
pp. 534-550 ◽  
Author(s):  
Buriata Eti-Tofinga ◽  
Heather Douglas ◽  
Gurmeet Singh
Keyword(s):  
Leadership Style ◽  
Cultural Context ◽  
Design Methodology ◽  
Cultural Influences ◽  
Structured Interviews ◽  
Content Type ◽  
Context Sensitive ◽  
Societal Values ◽  
Hybrid Leadership ◽  
Practical Implications

Purpose The purpose of this paper is to examine how leadership is shaped by a changing cultural context. Design/methodology/approach This is an exploratory study based on semi-structured interviews with leaders of Fijian cooperatives. Findings The political and cultural environment in Fiji has changed over time, and these changing arrangements shape expectations of what is considered to be appropriate leadership in Fijian cooperatives. To be consistent with changing societal values, leaders of Fijian cooperatives employ a context-sensitive hybrid leadership style in which legitimacy is an important dimension. Research implications Researchers need to examine the cultural context as a dynamic influencing element of leadership. Practical implications Leaders of cooperatives and similar values-based organizations would benefit from applying a legitimate and context-sensitive hybrid leadership style. Originality/value This study contributes new understandings of the cultural influences on organizational leadership.

Has Lean improved organizational decision making?

2016 ◽  
Vol 29 (5) ◽  
pp. 536-549 ◽  
Author(s):  
Pascale Simons ◽  
Jos Benders ◽  
Jochen Bergs ◽  
Wim Marneffe ◽  
Dominique Vandijck
Keyword(s):  
Decision Making ◽  
Design Methodology ◽  
Lean Management ◽  
Structured Interviews ◽  
Organizational Decision Making ◽  
Content Type ◽  
Organizational Contexts ◽  
Sustainable Improvement ◽  
Care Processes ◽  
Practical Implications

Purpose – Sustainable improvement is likely to be hampered by ambiguous objectives and uncertain cause-effect relations in care processes (the organization’s decision-making context). Lean management can improve implementation results because it decreases ambiguity and uncertainties. But does it succeed? Many quality improvement (QI) initiatives are appropriate improvement strategies in organizational contexts characterized by low ambiguity and uncertainty. However, most care settings do not fit this context. The purpose of this paper is to investigate whether a Lean-inspired change program changed the organization’s decision-making context, making it more amenable for QI initiatives. Design/methodology/approach – In 2014, 12 professionals from a Dutch radiotherapy institute were interviewed regarding their perceptions of a Lean program in their organization and the perceived ambiguous objectives and uncertain cause-effect relations in their clinical processes. A survey (25 questions), addressing the same concepts, was conducted among the interviewees in 2011 and 2014. The structured interviews were analyzed using a deductive approach. Quantitative data were analyzed using appropriate statistics. Findings – Interviewees experienced improved shared visions and the number of uncertain cause-effect relations decreased. Overall, more positive (99) than negative Lean effects (18) were expressed. The surveys revealed enhanced process predictability and standardization, and improved shared visions. Practical implications – Lean implementation has shown to lead to greater transparency and increased shared visions. Originality/value – Lean management decreased ambiguous objectives and reduced uncertainties in clinical process cause-effect relations. Therefore, decision making benefitted from Lean increasing QI’s sustainability.

Policing in the COVID-19 pandemic: are rural police organizations immune?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Thomas J. Mrozla
Keyword(s):  
Design Methodology ◽  
The United States ◽  
Content Type ◽  
Public Health Emergencies ◽  
Police Organizations ◽  
Police Agencies ◽  
Health Tracking ◽  
Rural Police ◽  
Using Data ◽  
Practical Implications

PurposeThis study examined how rural police agencies have responded to the COVID-19 pandemic.Design/methodology/approachUsing data from various sources, this study first analyzed what factors influenced agency preparedness to respond to pandemics. Second, it examined how the pandemic influenced specific organizational practices.FindingsFindings revealed that as coronavirus infections increased in counties, supervisors were more likely be tasked with inspecting personal protective equipment (PPE), agencies were more likely to offer pandemic related training, health tracking of officers was more likely to occur and agencies were more likely to encounter a shortage of officers. In addition, as rurality increased, agencies were more likely to offer training but less likely to experience officers contracting COVID-19 and an officer shortage. Lastly, as the rurality of the county in which the agency resides increased, the ability to supply PPE decreased.Practical implicationsBased on these findings, it is imperative that rural police agencies give attention to risk management and the formulation of policy to prepare for public health emergencies.Originality/valueWhile knowledge about how large police agencies in the United States have responded during the coronavirus pandemic is building, little is known about rural policing during pandemics.

Hedonic experiences at heritage attractions: the visitor’s perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ana Carolina Bender ◽  
Manuela Guerreiro ◽  
Bernardete Dias Sequeira ◽  
Júlio Mendes
Keyword(s):  
Design Methodology ◽  
Theory And Practice ◽  
Structured Interviews ◽  
Content Type ◽  
Heritage Sites ◽  
Exploratory Approach ◽  
Hedonic Experience ◽  
Using Data

Purpose The purpose of this study is to explore the hedonic experience and its formation at heritage attractions. Design/methodology/approach A qualitative and exploratory approach was applied, using data from 21 semi-structured interviews and three in-situ focus groups. Findings Findings highlight that senses, imagery and emotions are stimulated by the physical landscape and by triggers of memorable experiences. Research limitations/implications To further explore this topic, a broader range of heritage attractions and perspectives from the diverse stakeholders involved in the management and consumption of these sites is needed. Originality/value Given the scarcity of research dedicated to the hedonic experience at heritage sites, this study provides a contribution by exploring the visitor’s perspective and points out relevant insights. As the hedonic feelings of pleasure, comfort and related affective responses impact the quality of memorable experiences, relevant implications for theory and practice are discussed.

Opportunities and constraints of women entrepreneurs in Jordan: an update of the 5Ms framework

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tala Abuhussein ◽  
Tamer Koburtay
Keyword(s):  
Women Entrepreneurs ◽  
Design Methodology ◽  
Arab Countries ◽  
Structured Interviews ◽  
Content Type ◽  
Theoretical Contribution ◽  
Market Management ◽  
Potential Factors ◽  
Extended View ◽  
Practical Implications

PurposeDrawing on the “5Ms” gender cognizant framework, this study seeks to investigate how money, motherhood, management, the market and the macro/meso environment dimensions of the 5Ms may influence women's entrepreneurship in Jordan. A related aim is to offer in-depth insights and a fresh understanding of potential factors not included in the original 5Ms model.Design/methodology/approachThe study takes a qualitative-inductive approach, using semi-structured interviews with 14 women entrepreneurs from various industries in Jordan.FindingsThe paper highlights the positive (or adverse) impact of the 5Ms factors (motherhood, macro/meso environment, the market, management and money) on women entrepreneurs in Jordan and introduces new emerging factors. The paper concludes with an extended view of the 5Ms model.Practical implicationsThis study may help develop greater sensitivity and understanding about some of the adverse gender practices faced by women entrepreneurs. Policymakers in Jordan and other Arab countries may consider empowering women entrepreneurs in terms of offering more financial funds and facilities, social support, and managerial empowerment.Originality/valueThe study creates more sensitivity and awareness about the current dynamics, opportunities and impediments that affect women entrepreneurs; thus, it contributes to the extant literature by suggesting new propositions and a novel framework. This study extends Brush et al.'s (2009) 5Ms gendered framework by adding three important factors (Mental health, Maturity and Maintainability). The empirical update and contextual extension of Brush et al.'s (2009) 5Ms model highlight a theoretical contribution.

scholarly journals The importance of a room with a view for older people with limited mobility

2018 ◽  
Vol 19 (4) ◽  
pp. 273-285 ◽  
Author(s):  
Charles Musselwhite
Keyword(s):  
Older People ◽  
Design Methodology ◽  
Social Care ◽  
Structured Interviews ◽  
Content Type ◽  
Limited Mobility ◽  
Human Element ◽  
Health And Social Care ◽  
Vantage Points ◽  
Practical Implications

Purpose The purpose of this paper is to examine how older people who are almost entirely housebound use a view from their window to make sense of the world and stay connected to the outside space that they cannot physically inhabit. Design/methodology/approach Semi-structured interviews with 42 individuals were carried out who were living at home, were relatively immobile and had an interesting view outside they liked from one or more of their windows. Findings The findings suggest that immobile older people enjoy watching a motion-full, changing, world going on outside of their own mobility and interact and create meaning and sense, relating themselves to the outside world. Practical implications Findings suggest that those working in health and social care must realise the importance of older people observing the outdoors and create situations where that is enabled and maintained through improving vantage points and potentially using technology. Originality/value This study builds and updates work by Rowles (1981) showing that preference for views from the window involves the immediate surveillance zone but also further afield. The view can be rural or urban but should include a human element from which older people can interact through storytelling. The view often contains different flows, between mundane and mystery and intrigue, and between expected and random.

Medical student and psychiatrist perceptions towards a psychiatric career

2017 ◽  
Vol 22 (4) ◽  
pp. 315-323
Author(s):  
Thomas Flamini ◽  
Natasha R. Matthews ◽  
George S. Castle ◽  
Elliot M. Jones-Williams
Keyword(s):  
Medical Student ◽  
Medical Students ◽  
Medical School ◽  
Family Life ◽  
Design Methodology ◽  
Online Survey ◽  
Structured Interview ◽  
Structured Interviews ◽  
Content Type ◽  
Practical Implications

Purpose The purpose of this paper is to investigate perceptions towards a career in psychiatry among medical students and psychiatrists and identify how recruitment into the specialty may be improved. Design/methodology/approach This study locally compares medical student and psychiatric doctor responses to a structured online survey and structured interviews with key managerial figures in the Humber NHS Foundation Trust. Findings Comparison across two main areas (pre-decision exposure to psychiatry and reasons for considering a psychiatric career) found that both students and doctors were influenced to make a choice about a career in psychiatry during medical school. Medical students found compatibility with family life to be more important when considering psychiatry, whereas doctors cited content-based reasons as significant pull factors. Stigma and fear of being harmed deterred some students from choosing a career in psychiatry. Structured interview responses reiterated the importance of pre-medical school and undergraduate mentorship in bolstering future recruitment to psychiatry. Practical implications Medical students perceive certain career issues differently to their postgraduate counterparts. Widening the content-based appeal of psychiatry and optimising the medical school experience of the specialty via varied and high-quality placements may be a key step towards tackling the national shortfall in qualified psychiatrists. Originality/value This is the first published study comparing medical student and psychiatric doctor perceptions of a career in psychiatry.

Role reflections of police reservists: a study of volunteer reserve officers in Malaysia

2018 ◽  
Vol 41 (6) ◽  
pp. 813-827 ◽  
Author(s):  
Phaik Kin Cheah ◽  
N. Prabha Unnithan ◽  
Suresh Suppiah
Keyword(s):  
Police Officers ◽  
Design Methodology ◽  
Theory Approach ◽  
Structured Interviews ◽  
Content Type ◽  
The Public ◽  
Role Orientations ◽  
Grounded Theory Approach ◽  
Practical Implications ◽  
Insight Into

PurposeThe purpose of this paper is to investigate the work roles of the Royal Malaysia Police Volunteer Reserve officers.Design/methodology/approachA grounded theory approach was utilized for the generation and analysis of the data. Data were collected through interviews, observations and follow-ups. Semi-structured interviews were conducted with 20 male and female volunteer reserve officers and 5 regular police officers aged between 24 and 58 years of mixed socioeconomic backgrounds, ethnicities and ranking in the Royal Malaysia Police force. Two civilian respondents (spouses of the Police Volunteer Reserve officers) were also interviewed for this study for the purpose of theory sampling.FindingsThe data were analyzed qualitatively resulting in a model of Royal Malaysia Police Volunteer Reserve officer roles consisting of four orientations.Research limitations/implicationsStudy outcomes are discussed theoretically and administratively. The four role orientations identified will assist researchers studying police reserve volunteerism.Practical implicationsStudy outcomes allow administrators to utilize and deploy police reservists in consonance with the four role orientations identified.Social implicationsThis study provides insight into how police reservists conceive of and execute their roles as they negotiate them in relation to the regular police officers they work with and the public from which they are drawn.Originality/valueThis is the first study of police volunteerism in Malaysia.

The effect of leadership style on virtual team efficiency

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Keyword(s):  
Leadership Styles ◽  
Leadership Style ◽  
Design Methodology ◽  
Virtual Team ◽  
Media Richness ◽  
Content Type ◽  
Mediating Role ◽  
Pertinent Information ◽  
The Relationship ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings The results show that trust and operational cohesion have a mediating role between leadership style and virtual team efficiency. Media richness is shown to moderate the relationship between leadership styles and trust. Transformational style has an important impact on operational cohesion when media richness is high while transactional leadership has a positive significant impact when it is low. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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