Teachers’ job satisfaction at well-performing, historically disadvantaged schools

2019 ◽  
Vol 34 (4) ◽  
pp. 725-736
Author(s):  
Shabe Jonas Matla ◽  
Mgadla Ike Xaba
Keyword(s):  
South Africa ◽  
Job Satisfaction ◽  
Secondary Schools ◽  
Basic Education ◽  
Operating Conditions ◽  
Exit Point ◽  
Content Type ◽  
Disadvantaged Schools ◽  
Hygiene Factors ◽  
Historically Disadvantaged

Purpose The purpose of this paper is to investigate the levels of the job satisfaction of teachers at historically disadvantaged secondary schools and to determine the correlation effects among job satisfaction dimensions as they relate to these teachers. Design/methodology/approach A quantitative survey design using Spector’s Job Satisfaction Survey was used, with 1,035 teachers from 30 secondary schools in the Sedibeng and Johannesburg South districts of the Gauteng Department of Education in the Gauteng Province of South Africa. Overall, 738 usable questionnaires were returned. Findings Teachers at well-performing, historically disadvantaged schools experience ambivalent job satisfaction levels. For this reason, they indicate satisfaction with supervision, co-workers and the nature of work; ambivalence with promotion, contingent rewards and communication; and no satisfaction with pay and operating conditions. Correlations between job satisfaction dimensions are significant. Their correlations indicate relationships that range between moderate and strong. While mostly indicating relationships of no practical effect, most of Herzberg’s hygiene factors are projected as strong moderating factors of job dissatisfaction as seen in relationships between dimensions reflecting hygiene factors and total job satisfaction. Originality/value This study pioneers the discourse on teacher job satisfaction at historically disadvantaged secondary schools, which still experience apartheid legacies: poor socio-economic conditions of their communities in South Africa. Strikingly, they consistently perform well in the National Senior Certificate – the basic education exit point. Lessons for educational management and policy practice can be learnt from these secondary schools, including lessons for underperforming schools’ leadership.

Cost of Poor Quality Management on Organizational Performance in Educational Settings

2021 ◽  
pp. 1334-1354
Author(s):  
Shuti Steph Khumalo
Keyword(s):  
South Africa ◽  
Quality Improvement ◽  
Quality Management ◽  
Secondary Schools ◽  
Organizational Performance ◽  
Basic Education ◽  
Poor Quality ◽  
Teacher Absenteeism ◽  
Improvement Strategies

The purpose of this case study was to explore teacher absenteeism in both primary and secondary schools administered by the Department of Basic Education (DoBE) in South Africa. Further, the chapter focuses on how this phenomenon of teacher absenteeism is managed in schools and by the departmental authorities and its implications on the organization. This chapter proposes a number of quality improvement strategies that can be employed to mediate teacher absenteeism and enhance quality management of the problem.

The Role of Departmental Heads in the Procurement of Teaching and Learning Resources to Enhance Learner Performance

2021 ◽  
pp. 112-126
Author(s):  
Sizwe Blessing Mahlambi ◽  
Ailwei Solomon Mawela
Keyword(s):  
South Africa ◽  
Secondary Schools ◽  
Transformative Learning ◽  
Teaching And Learning ◽  
Basic Education ◽  
Sampling Technique ◽  
Learning Resources ◽  
Structured Interviews ◽  
Learner Performance

This chapter introduces transformative learning as a helpful theory to consider the role of departmental heads in the procurement of teaching and learning resources in selected secondary schools in Alexandra Township, South Africa. South Africa felt the effects of the pandemic as the country was ill-prepared for the devastation the pandemic brought to its learning systems. The Department of Basic Education tried to implement various strategies to ensure that teaching and learning continue to save the academic year. In this qualitative study, the interpretive paradigm and a purposive convenient sampling technique were employed to sample five mathematics DH from five secondary schools. The thematic data analysis was used to interpret and discuss data obtained from the document and semi-structured interviews. It was found that the schools did not have teaching and learning resources that could allow remote learning. Moreover, there is a need to improve retrieval practices as resources loaned to learners remain unaccounted for.

Assessing audit outcomes of pre-determined objectives in a public institution (South Africa)

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Stella Banyana Mosimege ◽  
Tyanai Masiya
Keyword(s):  
South Africa ◽  
Public Service ◽  
Basic Education ◽  
Public Institution ◽  
Performance Information ◽  
Content Type ◽  
Secondary Sources ◽  
Study Approach ◽  
Efficiency And Effectiveness ◽  
Audit Reports

PurposeMany developing countries such as South Africa have been introducing measurement of results to improve public service delivery. The practice of development of performance measures in the public service emanates from pressure exerted by citizens who are calling for more efficiency and effectiveness in delivering services. This article examines the implementation of the audit of pre-determined objectives at the Department of Basic Education (DBE).Design/methodology/approachThis study is based on a qualitative case study approach. Secondary sources of data were used in order to analyse the DBE's challenges in managing performance information. Key secondary documents used include the AGSA annual audit reports as well as the DBE 2010/11–2014/15 Strategic Plan and Annual Performance Plans (APP) that provide the pre-determined objectives selected by the Department to measure performance for the five-year period.FindingsThe findings indicate that there are shortcomings in the processes of managing performance information. Based on the findings, it is incumbent upon the senior management of the DBE to strive towards understanding and improving their oversight roles and responsibilities in the management of pre-determined objectives.Originality/valueThe study generates a deeper understanding of what has been happening when pre-determined objectives were developed, reported or assessed in the DBE. This will assist the Department and similar public institutions to make further improvements in order to achieve pre-determined objectives.

Job satisfaction and job performance in the media industry

2016 ◽  
Vol 28 (5) ◽  
pp. 984-1014 ◽  
Author(s):  
Naser Valaei ◽  
Shokouh Jiroudi
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Operating Conditions ◽  
Media Industry ◽  
Content Type ◽  
Level Of Education ◽  
Moderating Variables ◽  
The Media ◽  
The Relationship ◽  
Contingent Rewards

Purpose The purpose of this paper is to examine the relationship between job satisfaction and employee performance in the media industry as well as the role of demographic variables, namely, age, gender, income, marital status, and the level of education as categorical moderators on this relationship. Design/methodology/approach A total of 220 valid questionnaires were collected from employees in the Malaysian media industry to examine the goodness of model fit, sign indeterminacy, measurement model, and structural relationships between constructs. Using partial least squares (PLS) path modelling, this study introduces a full-fledged structural equation modelling approach by applying ADANCO 1.1 advanced composite modelling and SmartPLS 3.2.3. PLS-multi-group analysis is applied to examine the heterogeneity of data and test the hypotheses on moderating variables. Findings Payment, promotion, supervision, operating conditions, co-workers, and nature of the work were found to be conducive to employees’ job performance, among which co-workers generated the highest path coefficient followed by operating conditions, payment, and promotion. Hypotheses on the relationships between fringe benefits, contingent rewards, communication, and job performance were rejected. Age, gender, and level of education were found as moderators to the relationship between facets of job satisfaction and employees’ job performance. Practical implications The results of importance-performance map analysis can help managers and decision makers to prioritize their actions. The findings show that co-workers and operating conditions have the highest importance and payment and contingent rewards have the highest performance on job performance in the media industry. Originality/value This study is among the few that investigates the relationship between job satisfaction and job performance in the media industry by considering demographic factors as the moderating variables. This study also contributes methodologically through the introduction of a synergistic PLS approach.

Motivating senior employees in the hospitality industry

2020 ◽  
Vol 32 (1) ◽  
pp. 324-346
Author(s):  
Saehya Ann ◽  
Shane C. Blum
Keyword(s):  
Job Satisfaction ◽  
Hospitality Industry ◽  
Turnover Intentions ◽  
Job Dissatisfaction ◽  
Equation Modeling ◽  
Survey Method ◽  
Content Type ◽  
Positive Effects ◽  
Hygiene Factors ◽  
Negative Effect

Purpose This study aims to use Herzberg’s two-factor theory and attempted to discover, which motivational factors are the best predictors of senior employees’ job satisfaction and dissatisfaction and turnover intentions. The study also verified the two-factor theory’s validity. Design/methodology/approach This study used a Web-based, self-administered survey method with measurements developed specifically for this study. Structural equation modeling using confirmatory factor analysis was conducted to test the hypotheses. Findings The two factors that had significantly positive effects on job satisfaction were recognition and the work itself. Interestingly, achievement had a significantly negative effect on job satisfaction. The four hygiene factors that had a significantly negative effect on job dissatisfaction were technical supervision, personal life, status and job security. Job satisfaction had a significantly negative effect on turnover intention, while job dissatisfaction had a significantly positive effect on the variable, which supported Herzberg’s theory. Research limitations/implications Although quantitative research is the most useful research tool and is used most widely, the method can provide only limited information, while qualitative research might provide further information that would allow us to understand the relation between motivation, job satisfaction and turnover intentions better from different perspectives. Future research using Herzberg’s interview method would be helpful to obtain more detailed information regarding these factors. Originality/value This study is one of the first to use both job satisfaction and dissatisfaction separately to explore the relations among senior citizen employees’ motivators, hygiene factors, job satisfaction and dissatisfaction and turnover intentions in the hospitality industry, as most previous studies have used job satisfaction alone. This study’s empirical findings of the validity of Herzberg’s two-factor theory in this context prove that the theory remains applicable in a new environment six decades after its original development.

Cost of Poor Quality Management on Organizational Performance in Educational Settings

2018 ◽  
pp. 297-323
Author(s):  
Shuti Steph Khumalo
Keyword(s):  
South Africa ◽  
Quality Improvement ◽  
Quality Management ◽  
Secondary Schools ◽  
Organizational Performance ◽  
Basic Education ◽  
Poor Quality ◽  
Teacher Absenteeism ◽  
Improvement Strategies

The purpose of this case study was to explore teacher absenteeism in both primary and secondary schools administered by the Department of Basic Education (DoBE) in South Africa. Further, the chapter focuses on how this phenomenon of teacher absenteeism is managed in schools and by the departmental authorities and its implications on the organization. This chapter proposes a number of quality improvement strategies that can be employed to mediate teacher absenteeism and enhance quality management of the problem.

scholarly journals Learner pregnancy in secondary schools in South Africa: Have attitudes and perceptions of teachers changed?

2020 ◽  
Vol 85 (1) ◽  
Author(s):  
Letlhoyo Segalo
Keyword(s):  
South Africa ◽  
Secondary Schools ◽  
School Environment ◽  
Basic Education ◽  
Teaching Experience ◽  
Research Approach ◽  
School Teachers ◽  
Life Orientation ◽  
Attitudes And Perceptions ◽  
Purposive Sample

Many secondary schools in South Africa have elaborate school policies on learner pregnancy. Many of these policies state that in the event of a female learner falling pregnant, the said learner will be suspended from the school. The application of these policies has been challenged in the courts of law either by the parents of the learners or the Department of Basic Education in South Africa. The study used a qualitative research approach to explore the perceptions of Life Orientation teachers with regards to learner pregnancy policies and their efficiency. A purposive sample of nine Life Orientation teachers was chosen, and a focus group was used to collect data from the respondents. There were five female and four male teachers in total who participated in the study. Their age ranged from 27 to 52 years with an average teaching experience of 15.3 years. The study showed that despite the legislation stating that schools should be supportive of the needs of the pregnant learners at the school, teachers interviewed demonstrated their unwillingness to adhere to the law. As a result, pregnant learners are advised or coerced to stay at home for the remainder of their pregnancy as the school environment is not tolerant towards them.

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