Rethinking and reinventing learning, education and collaboration in the digital age—from creating technologies to transforming cultures

2020 ◽  
Vol 37 (5) ◽  
pp. 241-252 ◽  
Author(s):  
Gerhard Fischer ◽  
Johan Lundin ◽  
J. Ola Lindberg

PurposeThe digitalization of society results in challenges and opportunities for learning and education. This paper describes exemplary transformations from current to future practices. It illustrates multi-dimensional aspects of learning which complement and transcend current frameworks of learning focused on schools. While digital technologies are necessary for these transformations, they are not sufficient. The paper briefly illustrates the applicability of the conceptual framework to the COVID-19 pandemic. It concludes that design opportunities and design trade-offs in relation to digital technologies and learning should be explored by envisioning the cultural transformation that are desirable for making learning a part of life.Design/methodology/approachThis paper is based on the work conducted at the symposium “Rethinking and Reinventing Learning, Education, and Collaboration in the Digital Age—From Creating Technologies to Transforming Cultures” that took place in Engeltofta outside of Gävle, Sweden in September 2019. The symposium invited scholars in collaborative analysis of design opportunities and design trade-offs in relation to digital technologies and learning and explored design strategies for systematically and proactively increasing digital technology's contributions to learning and collaborating. The paper first provides a condensed introduction of a conceptual framework summarizing current practices, their problems and promising alternatives. Multi-dimensional aspects of learning and lifelong learning will be briefly described as promising future alternatives to school learning. Examples of transformative practices are supporting the major argument of the paper that creating new technologies is an important prerequisite to address the fundamental challenge of transforming cultures. The unanticipated but fundamental event of the occurrence of COVID-19 will be briefly described to provide further evidence for the need and the applicability of our conceptual framework for rethinking and reinventing learning, education and collaboration in the digital age.FindingsThe paper provides a condensed introduction of a conceptual framework summarizing current practices, their problems and promising alternatives. The framework includes multi-dimensional aspects of learning and lifelong learning as a promising future alternative to a focus on school learning.Originality/valueThis paper describes exemplary transformations from current to future practices. It illustrates multi-dimensional aspects of learning which complement and transcend current frameworks of learning focused on schools.

2016 ◽  
Vol 28 (12) ◽  
pp. 2675-2695 ◽  
Author(s):  
Ceridwyn King ◽  
Hyemi Lee

Purpose Adopting a social capital theoretical (SCT) lens, this study aims to propose a conceptual framework of effective internal communication (IC) for the hospitality industry. The study explores how to enhance current practices and the suitability of social media as an augmentation to traditional IC channels. Design/methodology/approach A qualitative research methodology, consisting of 20 semi-structured interviews with hospitality employees, was adopted. Following a “reduction” and “interpretation” process, 16 themes related to effective IC were identified which informed a conceptual framework. Findings Characteristics of effective IC were identified in addition to IC benefits at both employee and organizational levels. Considering the limitations of current practices, the applicability of social media was explored. Requirements of effective IC suggest that new channels (e.g. social media) should be adopted to build social capital. Research limitations/implications The study informs SCT from a meso-level (process) perspective. The articulation of an IC framework informs how social capital can be built through effective IC, providing a foundation for further empirical examination as to the impact of various channels on the IC process. Adoption of a case study design suggests that results and implications can only be generalized to similar environments. Practical implications The study details the characteristics of effective IC and its subsequent benefits, highlighting how social media can augment current IC practices in a hospitality organization. Originality/value Being a 24/7 labor-intensive operation makes employee communication to ensure service excellence challenging in the hospitality industry. Through the application of SCT and the exploration of social media in a workplace setting to enhance IC, significant theoretical and practical insights are realized.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Estrella Diaz ◽  
Águeda Esteban ◽  
Rocío Carranza Vallejo ◽  
David Martín-Consuegra Navarro

PurposeThis paper aims to analyze the evolution of digital and smart technologies and their relationship with different themes within marketing journals. In addition, this study has included the evolution of digital and smart technologies in relevant International Marketing (IM)/International Business (IB) journals to describe the impact of technology on this specific area to draw some interesting conclusions.Design/methodology/approachA bibliometric approach is applied in this research using science mapping analysis to visualize and reveal the evolution of smart and digital technologies in this specific academic area.FindingsBy combining science maps with performance indicators, the results of this study suggest that new technologies are related to eight main topics within marketing journals: implementation-completion, perceptions, behavior, market competition, adoption-diffusion model, social media, competitive advantage and disruptive technology. Additionally, this work provides new avenues for future research. When analyzing IM and IB journals, the findings highlight six thematic areas: perceptions-eWOM relationship, innovative foreign markets, performance determinants, Japan, industrial research and China.Originality/valueThis study contributes theoretically to developing and describing a framework for research in smart and digital technologies in the general marketing and international marketing/business fields. It adds a coherent perspective on the points of contact in marketing evolution, where smart technology has a meaningful role. This study outlines the changing questions surrounding the touchpoints as well as emerging research topics.


Author(s):  
Raju Sheshrao Kamble ◽  
Lalit Narendra Wankhade

PurposeAlthough there are many studies investigating attributes affecting productivity, the research into measurement of those attributes has been incomplete. In an attempt to bridge this gap, the authors reviewed the productivity literature, identified and integrated previously described attributes, and developed a measure to estimate those attributes. The developed questionnaire – questionnaire on productivity attributes (QPA) – is based on a five-dimensional conceptual framework, which consisted of human resource management, management strategy, organizational culture, production methodology, and performance. A model that measures a way to construct a linear scale from ordinal data has also been introduced. The paper aims to discuss these issues.Design/methodology/approachInitially, a pilot survey among Indian academic and industrial experts as well as employees working in manufacturing industries was conducted to optimize clarity, readability, and construction of the QPA. After pilot-testing, the 45 QPA items were further field surveyed amongst a representative sample of 311 Indian engineers, managers, and workers from manufacturing industries. One-way analysis of variance is performed to examine whether there are differences among engineers, managers, and workers in the understandability or applicability of QPA. Exploratory factor analysis is used to confirm the five-dimensional conceptual framework. Also, infit and outfit measures have been used to check the QPA model fit. To increase confidence, all retained items are tested for goodness-of-fit test. Finally, the functioning of optimal response categorization of the QPA is demonstrated in terms of frequencies, average measures, and standard error.FindingsA five-dimensional conceptual framework is identified. A generic short scale was constructed. Finally, the developed questionnaire provides new insights into how to avoid the trade-offs commonly observed in productivity research.Originality/valueThe newly designed QPA appears as a general measure for productivity attributes which can be used by scholars and practitioners to conduct basic research on productivity improvement in various industries.


Info ◽  
2015 ◽  
Vol 17 (1) ◽  
pp. 9-21 ◽  
Author(s):  
Juan Delgado

Purpose – The purpose of this paper is to evaluate the discussion of the so-called “second digital dividend”, aimed to respond to the increasing demand for mobile broadband and the need to harmonize spectrum use across the world. This paper evaluates the uncertainties of this decision and the risk of assigning too much spectrum and too early to MBB at a high cost leading to an inefficient outcome. Design/methodology/approach – This paper analyses the trade-offs involved in the reallocation of the 700-MHz band and proposes several measures to guarantee that any further reallocation of the spectrum leads to an increase in global efficiency. Findings – The decision to reallocate the 700 MHz band should not be adopted until policy-makers are able to guarantee that it will lead to an efficient outcome. The reallocation of the 700-MHz band requires some preliminary steps to guarantee such efficient outcome. Those preliminary policy steps should be directed to analyze the efficiency of the current use of the spectrum and enlarge the scope of policy options by freeing the currently underutilized parts of the spectrum, exploring new technologies and allowing a better spectrum management through market solutions. Originality/value – This paper sets a framework for the evaluation of the so-called second digital dividend which differs from the evaluation of the first digital dividend. Additional cost and benefits are discussed which were not present in the first digital dividend, and that will affect the final allocation of the spectrum.


Author(s):  
Scott McGibbon ◽  
Mohamed Abdel-Wahab ◽  
Ming Sun

Purpose With the increasing demand for high-quality economical and sustainable historic building repair and maintenance (R&M) allied with the perennial problem of skills shortages (project management (PM) and on-site practice) investment in new technologies becomes paramount for modernising training and practice. Yet, the historic R&M industry, in particular small- and medium-sized enterprises have yet to benefit from digital technologies (such as laser scanning, virtual reality and cloud computing) which have the potential to enhance performance and productivity. The paper aims to discuss these issues. Design/methodology/approach A qualitative participatory action research approach was adopted. One demonstration project (Project A) exhibiting critical disrepair, showcasing the piloting of a five phased digitised “process-wheel” intended to provide a common framework for facilitating collaboration of project stakeholders thereby aiding successful project delivery is reported. Five semi-structured interviews were conducted with industry employers to facilitate the process-wheel concept development. Findings Implementing only Phase 1 of the digitised “process-wheel” (e-Condition surveying incorporating laser scanning) resulted in an estimated 25-30 per cent cost and time savings, when compared to conventional methods. The accrued benefits are twofold: provide a structured standardised data capturing approach that is shared in a common project repository amongst relevant stakeholders; inform the application of digital technologies to attain efficiencies across various phases of the process-wheel. Originality/value This paper has provided original and valuable information on the benefits of modernising R&M practice, highlighting the importance of continued investment in innovative processes and new technologies for historic building R&M to enhance existing practice and in form current training provision. Future work will focus on further piloting and validation of the process-wheel in its entirety on selected demonstration projects with a view of supporting the industry to digitise its workflows and going fully digital to realise optimum process efficiencies.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shawn H. Charles ◽  
Alice Chang-Richards ◽  
(Kenneth) Tak Wing Yiu

Purpose The purpose of this study is to elicit the success factors from empirical evidence, as construction industry requires an improved understanding of factors for managing projects to positive outcomes. Increased stakeholder involvement, including the new technologies, achieving sustainability and safeguarding health and safety, whilst at the same time facing uncertainties, it is crucial to examine whether there are new factors that drive construction projects to succeed, especially from a value-driven perspective. Design/methodology/approach Using a systematic review approach, this research reviewed 172 studies published after 2004. When compared to a comprehensive project success factor framework presented by Chan et al. in 2004, 19 factors are considered new since 2004. Findings Though several scholarly outputs highlighted significant improvements to project operations and innovations in equipment and techniques, there has not been a comprehensive oversight since Chan’s et al. (2004) conceptual framework. This paper investigates 16 years of industry changes and identified two new success factors categories (innovation and sustainability) and 19 new factors that add to Chan’s et al. (2004) study. Consequently, a new framework of factors affecting project success was developed. Originality/value This paper was very specific in its attempt to find the new and additional success factors for managing construction projects. A new conceptual framework, which includes the newly identified factors, was then developed that will create a greater awareness of stakeholders’ concerns and ultimately contribute to significant improvement in developing project objectives and defining success measures.


2017 ◽  
Vol 25 (3) ◽  
pp. 174-184 ◽  
Author(s):  
Roger Strange ◽  
Antonella Zucchella

Purpose This paper aims to provide an assessment of how the widespread adoption of new digital technologies (i.e. the Internet of things, big data and analytics, robotic systems and additive manufacturing) might affect the location and organisation of activities within global value chains (GVCs). Design/methodology/approach The approach in this paper is to review various sources about the potential adoption and impact of the new digital technologies (commonly known collectively as Industry 4.0), to contrast these technologies with existing technologies, and to consider how the new technologies might lead to new configurations involving suppliers, firms and customers. Findings The authors report that the new digital technologies have considerable potential to disrupt how and where activities are located and organised within GVCs), and who captures the value-added within those chains. They also report that Industry 4.0 is still in its infancy, but that its effects are already having an impact upon the nature of competition and corporate strategies in many industries. Social/implications In particular, the authors draw attention to the potential cyber-risks and implications for the privacy of individuals, and hence, the need for regulation. Originality/value This is the first published paper to consider the likely separate and joint impacts of the new digital technologies on the practice and theory of international business.


2020 ◽  
Vol 40 (7/8) ◽  
pp. 1129-1152
Author(s):  
Rafael Lorenz ◽  
Christoph Benninghaus ◽  
Thomas Friedli ◽  
Torbjørn H. Netland

PurposeManufacturers seek to innovate and improve processes using new digital technologies. However, knowledge about these new technologies often resides outside a firm's boundaries. The authors draw on the concept of absorptive capacity and the literature on open innovation to explore the role of external search in the digitization of manufacturing.Design/methodology/approachThe authors developed and distributed a survey to manufacturing firms in Switzerland, for which 151 complete responses were received from senior managers. The authors used multiple linear regressions to study the relations among the breadth and depth of external search, firms' adoption of digital technologies and operational performance outcomes.FindingsExternal search depth was found to relate positively to higher adoption of computing technologies and shop floor connectivity technologies. No significant correlation was found between external search breadth and firms' adoption of digital technologies. Regarding performance outcomes, there is some evidence that increased adoption of digital technologies relates positively to higher volume flexibility, but not to increased production cost competitiveness.Practical implicationsManufacturing firms that aim to digitize their processes can benefit from inbound open process innovation, but its utility varies for different clusters of digital technologies. Generally, the findings suggest that firms should build strong ties with a few external knowledge partners rather than surface relations with many.Originality/valueThis study contributes to the growing literature on the digitization of manufacturing with an analysis of the relation between firms' external search and their adoption of digital technologies. It adds early empirical insights to the literature on open process innovation.


2017 ◽  
Vol 21 (1) ◽  
pp. 34-50 ◽  
Author(s):  
Nadine Strauβ ◽  
Jeroen Jonkman

Purpose The purpose of this paper is to find out how issue management and media monitoring is exercised in the digital age to anticipate crises. More specifically, it was investigated how these practices differ across communication professionals, organizations, and sectors in the Netherlands. Organizations are nowadays confronted with a fast-changing environment. Anticipating dicey issues, being in control of the flow of messages, and managing various stakeholders on diverse channels becomes a primary concern for organizations these days. Design/methodology/approach The study relies on qualitative interviews with 17 communication professionals working in various industrial sectors in the Netherlands. Professionals were recruited from distinct organizations and from diverse sectors, including media, public affairs, technology, consultancy, municipality, lottery, oil/gas, cultural, insurance, and the financial industry. The interview data were analyzed by means of an inductive analysis and in-depth reading. Findings Practitioners seem to acknowledge the importance of issue monitoring. However, professionals differ with regard to their expertise in online media monitoring, depending on the sector they work for. Stakeholder mapping and the monitoring of competitors has been found to be crucial for issue management, but also to vary among large and small organizations. Eventually, monitoring in times of crises was seen indispensable. It also has the potential to empower practitioners within their organizations. Originality/value New technologies, external services, and automized monitoring processes have facilitated issue monitoring for professionals to a great extent, making it possible to analyze great amounts of data efficiently in short time and with fewer resources. Furthermore, the focus of media monitoring is increasingly moving toward the online sphere, including the active engagement of stakeholders. Eventually, the empowerment of practitioners through online monitoring practices in times of crises can be considered as a further step toward the positioning of communication professionals within the dominant coalition.


Author(s):  
Şahin Gökçearslan ◽  
Ebru Solmaz ◽  
Burcu Karabulut Coşkun

The aim of this study is to identify the new trends on technology use in developing critical thinking skills. By this purpose, the researches published between 2008-2014 in Science Direct database were examined by using content analysis. Also study was completed in three main parts. The first part consists of the conceptual framework about, technology use in education, critical thinking, the effect of technology on critical thinking and new technologies used to develop critical thinking skills. In the second part the content analysis method was used to examine the researches published in Science Direct database. In the final part, the conclusion and recommendations were given about the research and future studies.


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