Tinker, Tailor, Soldier, Spy

2019 ◽  
Vol 40 (4) ◽  
pp. 53-56
Author(s):  
Peter Buell Hirsch
Keyword(s):  
Corporate Culture ◽  
Predictive Analytics ◽  
Employee Performance ◽  
Employee Relations ◽  
Content Type ◽  
The Subject ◽  
New Applications ◽  
And Behavior ◽  
The Impact ◽  
Practical Implications

Purpose This paper aims to assess the increasing use of artificial intelligence (AI) and biometrics in monitoring employee performance and behavior and offer a perspective on the impact of this development on corporate culture and employee relations. Design/methodology/approach The authors have reviewed a variety of new applications of AI technologies covered in the business literature and have offered a commentary on the impact. Findings The authorshave found that the use of these technologies is viewed with suspicion if not outright alarm by employees. Some of these technologies appear so invasive that even vendors supplying them are at pains to ensure that true employee consent is obtained. Research limitations/implications This is a selective and not a comprehensive view of the subject without additional primary research. Practical implications Companies will have an increasingly important choice to make about the types of surveillance technologies they deploy with profound implications for the types of corporate culture that will emerge. Social implications The authorshope that the review and discussion of the use of these technologies will prompt a broader social discussion about the use of AI and predictive analytics across a range of applications which will, in turn, lead to the adoption of common standards for privacy and transparency. Originality/value While the technologies themselves have been written about in a variety of forums, it is believed that this is the first attempt, to the best of the author’s knowledge, to survive the landscape of AI uses in HR.

Sustaining corporate culture in a world of hybrid work

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Peter Buell Hirsch
Keyword(s):  
Corporate Culture ◽  
Current Literature ◽  
Design Methodology ◽  
White Collar ◽  
Subjective Assessment ◽  
Social Implications ◽  
Content Type ◽  
The Subject ◽  
The Impact ◽  
Practical Implications

Purpose This paper aims to examine the challenges to sustaining corporate culture in a world of hybrid working. Design/methodology/approach This paper is a review of current literature on the impact of remote and hybrid working on white-collar employees. Findings There is little consensus on whether remote/hybrid working will harm or strengthen corporate culture. Research limitations/implications The viewpoint is a subjective assessment of a limited number of articles on the subject Practical implications It is not entirely clear how those responsible for corporate culture can act on the findings. Social implications In a world in which corporations are experiencing a shortage of talent, how they handle corporate culture will be increasingly important. Originality/value While much has been written on the impact of remote working, this viewpoint takes the original view that strong corporate cultures rely more on the attitudes and actions of individual employees that company programs or initiatives.

The underlying power of succession planning to catalyze employee performance

2020 ◽  
Vol 28 (6) ◽  
pp. 13-15
Keyword(s):  
Succession Planning ◽  
Design Methodology ◽  
Reading Time ◽  
Employee Performance ◽  
Job Resources ◽  
Content Type ◽  
Pertinent Information ◽  
The Impact ◽  
The Relationship ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This research paper concentrates on clarifying the relationship between succession planning and employee performance, while also focussing on the impact of job demands and job resources. The results of the survey respondents from commercial banks in Pakistan reveal that succession planning does cause significant boosts in employee performance through its ability to increase the available job resources and engagement level that employees experience at work. Proactive succession planning is both a way of retaining future leader-worthy talent, and of saving significant recruitment costs when a suitable new leader is needed. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Counting the spoons: what really influences corporate reputation

2017 ◽  
Vol 38 (6) ◽  
pp. 54-58 ◽  
Author(s):  
Peter Buell Hirsch
Keyword(s):  
Corporate Reputation ◽  
Business Strategy ◽  
Positive Impact ◽  
Marketing Strategies ◽  
Business Success ◽  
Content Type ◽  
The Subject ◽  
The Impact ◽  
Practical Implications

Purpose The purpose of this paper is to examine and assess the importance of corporate reputation as a tool of business strategy. The topic has been the subject of significant discussion particularly with respect to reputation rankings and metrics. The author wanted to assess the evidence for the importance of reputation to a company’s success and whether there were related activities that might be of equal or greater value. Design/methodology/approach The approach was to review some of the more prominent reputation rankings and metrics and, anecdotally, to assess the impact of negative reputation impacts on market share and revenues. The author also tried to identify other corporate marketing strategies that might be of greater value than a focus on reputation alone. Findings What the author has determined was that there would always be a place for opinion surveys of reputation and the rankings that go with them, as well as certain outcomes-based metrics with a reputation component. However, the author believes that comprehensive influencer engagement programs have the greater potential for a positive impact on a company’s business success while, at the same time, supporting its reputation. Research limitations/implications The findings’ principal limitations are the subjective nature of the review and evaluation which are based on the author’s 30-year career in helping companies manage their reputation. Practical implications The practical implications of the paper are that companies should pursue a balanced reputation strategy, not solely restricted to seeking rankings and awards but equally, if not more, focused on creating the kinds of influencer engagement that are a richer and truer source of long-term reputation. Social implications The author believes that by focusing on the needs and interests of real influencers as opposed to abstract opinion survey panels, companies will do much more concrete work that creates social as well as business value. Originality/value While a great deal has been written about reputation and trust, the author believes that this is the first attempt to connect reputation with influencer engagement as a strategy.

How leadership styles influence organizational outcomes: an empirical study in Vietnamese SMEs

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dat Tien Le ◽  
Selvarajah Christopher ◽  
Thuy Thi Thu Nguyen ◽  
Hong Thi Thanh Pham ◽  
Phuong Thi Lan Nguyen
Keyword(s):  
Leadership Styles ◽  
Corporate Culture ◽  
Small And Medium Enterprises ◽  
Organizational Outcomes ◽  
Staff Retention ◽  
Structured Interviews ◽  
Content Type ◽  
The Impact ◽  
Practical Implications ◽  
Vietnamese Culture

PurposeThe purpose of this paper is to investigate the impact of leadership styles on different organizational outcomes and value structure such as: overall business performance, working style, motivation and trust of employees, management efficiency and corporate culture in the context of Vietnamese small and medium enterprises (SMEs).Design/methodology/approachThe authors perform a qualitative analysis and gather data by conducting conversational semi-structured interviews with 51 SME managers from different industries. Data were analyzed using a step-by-step approach following Creswell.FindingsThe study explores the effects of leadership styles on various organizational outcomes. Given the features of SMEs, it sheds light on the significance of leadership styles in changing work environment, increasing staff retention, and promoting the viability of SMEs. It also discusses the selection of leadership styles in accordance with Vietnamese culture.Practical implicationsThis study has practical implications on human resource management in the context of SMEs. SME managers, training providers and support agencies may utilize the research outcomes to raise the awareness of SMEs leaders. Based on the research findings, appropriate training programs should be developed to assist managers in tackling major problems.Originality/valueAlthough several previous studies have tried to investigate the influence of leadership styles on organizational outcomes, this is the first research to explore the topic in the context of SMEs and in conjunction with the Vietnamese culture.

Keeping the fish fresh: corporate compliance and ethical values

2019 ◽  
Vol 40 (2) ◽  
pp. 68-72
Author(s):  
Peter Buell Hirsch
Keyword(s):  
Corporate Culture ◽  
Design Methodology ◽  
Ethical Standards ◽  
Public Companies ◽  
Content Type ◽  
Corporate Compliance ◽  
Regulatory Standards ◽  
Corporate Integrity ◽  
The Impact ◽  
Practical Implications

Purpose This paper aims to focus attention on the increasing interest of regulators in ensuring ethical behavior in public companies. It suggests a variety of ways in which corporations can monitor and assess their own compliance with ethical standards. Design/methodology/approach This viewpoint assesses past efforts to create measurement frameworks for ethical standards for corporate integrity and reviews recent business literature on this topic to suggest ways that companies can improve their monitoring and reporting on corporate integrity. Findings The study suggests that standards for monitoring corporate culture for ethical compliance are still relatively under-developed. It proposes that, while the exploration of better models continues, it is still critical for companies to “use old-fashioned tools” to monitor for danger signals. Research limitations/implications The paper is not a comprehensive review of all the available literature on the topic of corporate culture and ethical compliance, so there may be critical contributions that have been overlooked. Practical implications The paper provides pragmatic insights to help companies assess how their culture is or is not contributing to high levels of corporate integrity and tools to continuously asses this aspect of corporate governance. Social implications To the extent that companies more fully understand how their culture influences corporate integrity, they will be better able to prevent scandals that impact their reputation and erode stakeholder trust. Originality/value The literature on how to monitor and measure the impact of culture on corporate integrity is still relatively sparse. The paper focuses new attention on the emerging regulatory standards that will influence this space.

FM perceptions on occupant impact and the shaping of occupant engagement practice

Facilities ◽  
2019 ◽  
Vol 37 (11/12) ◽  
pp. 762-779
Author(s):  
Cristian Roberto Valle ◽  
Elli Verhulst ◽  
Ida Nilstad Pettersen ◽  
Antje Junghans ◽  
Thomas Berker
Keyword(s):  
Energy Efficient ◽  
Energy Use ◽  
Structured Interviews ◽  
Content Type ◽  
Energy Efficient Buildings ◽  
Theoretical Perspectives ◽  
Core Function ◽  
And Behavior ◽  
The Impact ◽  
Practical Implications

Purpose This paper aims to apply frame analysis to explore the mental models by which building managers interpret the impact of building occupants on energy use and rationalize their approach to occupant engagement. Design/methodology/approach Findings from four energy-efficient buildings (two schools and two office buildings) in Norway are presented. The methodology includes individual semi-structured interviews with both operational and strategic facilities managers Findings Concepts and theoretical perspectives with the potential to shape the building managers’ perceptions include technical knowledge and expertise, management responsibilities, familiarity with occupant routines and understanding of energy-efficient technologies. No significant impact was attributed to the actions of occupants in the areas of comfort, core function and behavior. Significant impact was attributed to their movement and presence. Perceptions of impact were found to influence, yet not determine, the building managers’ choices of practice. Practical implications Factors with the potential to affect the adoption of occupant engagement initiatives were highlighted. This study pointed to the role that automation and centralization can play in influencing facilities managers to rescind from their management responsibilities. Originality/value To the knowledge of the authors, this is the first study to use framings in thoughts to investigate the process by which facilities managers rationalize occupant engagement, in relation to their perception of occupant impact on energy use.

Do mates hate? A framing of the theoretical position of mate crime and an assessment of its practical impact

2015 ◽  
Vol 17 (5) ◽  
pp. 296-307 ◽  
Author(s):  
Ged Doherty
Keyword(s):  
Design Methodology ◽  
Hate Crime ◽  
Short History ◽  
Content Type ◽  
Theoretical Position ◽  
History Of ◽  
The Subject ◽  
The Impact ◽  
Practical Impact ◽  
Practical Implications

Purpose – The purpose of this paper is to explore the phenomenon of mate crime and attempts to assess its practical as well as its theoretical implications. Design/methodology/approach – It begins with an account of the short history of the concept and then positions mate crime within academic theorising around general hate crime and disability. Findings – Particular reference is made to the significance of the issue of vulnerability and how its interpretation might affect understanding of this phenomenon. Research limitations/implications – This is followed by some observations on how agencies of social policy and the legislature are responding to the issue of mate crime. Practical implications – Particular reference is paid to the impact of safeguarding adults procedures. Originality/value – It concludes that, although “mates” can (and do) “hate”, further research is required on the subject in order to gain better knowledge of the issue from both a theoretical and a practice position.

Is anybody listening? The impact of automatically evaluated job interviews on impression management and applicant reactions

2020 ◽  
Vol 35 (4) ◽  
pp. 271-284 ◽  
Author(s):  
Markus Langer ◽  
Cornelius J. König ◽  
Victoria Hemsing
Keyword(s):  
Impression Management ◽  
Automatic Evaluation ◽  
Applicant Reactions ◽  
Negative Effects ◽  
Job Interviews ◽  
Content Type ◽  
Hiring Managers ◽  
And Behavior ◽  
The Impact ◽  
Practical Implications

PurposeAutomatic evaluation of job interviews has become an alternative for assessing interviewees. Therefore, questions arise regarding applicant reactions and behavior when algorithms automatically evaluate applicants' interview responses. This study tests arguments from previous research suggesting that applicants whose interviews will be automatically evaluated may use less impression management (IM), but could react more negatively to the interview.Design/methodology/approachParticipants (N = 124; primarily German students) took part in an online mock interview where they responded to interview questions via voice recordings (i.e. an asynchronous interview). Prior to the interview, half of them were informed that their answers would be evaluated automatically (vs by a human rater). After the interviews, participants reported their honest and deceptive IM behavior as well as their reactions to the interview.FindingsParticipants in the automatic evaluation condition engaged in less deceptive IM, felt they had fewer opportunities to perform during the interview, and provided shorter interview answers.Research limitations/implicationsThe findings of this study suggest a trade-off between IM behavior and applicant reactions in technologically advanced interviews. Furthermore, the results indicate that automatically evaluated interviews might affect interview validity (e.g. because of less deceptive IM) and influence interviewees' response behavior.Practical implicationsHiring managers might hope that automatically evaluated interviews decrease applicants' use of deceptive IM. However, the results also challenge organizations to pay attention to negative effects of automatic evaluation on applicant reactions.Originality/valueThis study is the first empirical study investigating the impact of automatically evaluated interviews on applicant behavior and reactions.

scholarly journals Consumers’ reactions to unsubstantiated claims about ecological products

2020 ◽  
Vol 37 (5) ◽  
pp. 569-578 ◽  
Author(s):  
Magnus Söderlund ◽  
Jan Mattsson
Keyword(s):  
Positive Impact ◽  
Point Of View ◽  
Supporting Evidence ◽  
Content Type ◽  
Moderating Factors ◽  
Alternative Facts ◽  
The Subject ◽  
The Impact ◽  
Practical Implications ◽  
Product Claims

Purpose The purpose of this study was to examine the impact of unsubstantiated claims that a product is “ecological.” Design/methodology/approach A between-subjects experimental design was used in which the absence versus the presence of an (unsubstantiated) ecological claim regarding a product was a manipulated factor. The design comprised four products, representing non-ingestible/ingestible products and familiar/unfamiliar brands. These two aspects were seen as potentially moderating factors with respect to the impact of ecological claims. Findings The results show that ecological product claims boosted beliefs that a product is indeed ecological. This influence was not moderated by non-ingestible/ingestible and familiar/unfamiliar product characteristics. Moreover, ecological product claims enhanced conceptually related product beliefs, namely, beliefs that the product is natural, environmentally friendly and healthy. Ecological claims also had a positive impact on the attitude toward the product. Practical implications The results imply that influencers who want a receiver to believe that a product is ecological can expect to be successful by merely claiming that a product is ecological. Social implications From a societal point of view, however, and in an era in which “alternative facts” and “post-truths” are becoming the subject of increasing concern, the results are problematic, because they underline that customers can be made to believe in claims even though no supporting evidence is provided. Originality/value The results imply that influencers who want a receiver to believe that a product is ecological can expect to be successful by merely claiming that a product is ecological. From a societal point of view, however, and in an era in which “alternative facts” and “post-truths” are becoming the subject of increasing concern, the results are problematic, because they underline that customers can be made to believe in claims even though no supporting evidence is provided.

KONFLIK DAN KINERJA KARYAWAN

2018 ◽  
Vol 3 (3) ◽  
pp. 431-440
Author(s):  
Santi Retno Sari
Keyword(s):  
Leadership Style ◽  
Structural Equation ◽  
Employee Performance ◽  
Equation Modeling ◽  
Managerial Practices ◽  
Research Findings ◽  
Job Levels ◽  
The Impact ◽  
The Relationship ◽  
Practical Implications

The purpose of this paper is to examine the relationships to which leadership style (task and relations oriented leadership) moderate the impact of conflict on employee performance. Data were collected from 92 employees in different job levels. Partial least squares variance-based structural equation modeling (PLS-SEM) was used to test the relationship in the models. The results showed that task and relation conflict was associated with employee performance. The research findings also showed that leadership styles moderated the relationship between conflict and employee performance. This study offers implications for managerial practices. Practical implications and suggestions described in the paper Keywords: leadership style, conflict, performance.

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