Sustaining corporate culture in a world of hybrid work

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Peter Buell Hirsch
Keyword(s):  
Corporate Culture ◽  
Current Literature ◽  
Design Methodology ◽  
White Collar ◽  
Subjective Assessment ◽  
Social Implications ◽  
Content Type ◽  
The Subject ◽  
The Impact ◽  
Practical Implications

Purpose This paper aims to examine the challenges to sustaining corporate culture in a world of hybrid working. Design/methodology/approach This paper is a review of current literature on the impact of remote and hybrid working on white-collar employees. Findings There is little consensus on whether remote/hybrid working will harm or strengthen corporate culture. Research limitations/implications The viewpoint is a subjective assessment of a limited number of articles on the subject Practical implications It is not entirely clear how those responsible for corporate culture can act on the findings. Social implications In a world in which corporations are experiencing a shortage of talent, how they handle corporate culture will be increasingly important. Originality/value While much has been written on the impact of remote working, this viewpoint takes the original view that strong corporate cultures rely more on the attitudes and actions of individual employees that company programs or initiatives.

scholarly journals Industry professionalisation of strata title managers: what are the implications for governance?

2015 ◽  
Vol 33 (2) ◽  
pp. 187-204 ◽  
Author(s):  
Erika Altmann
Keyword(s):  
Qualitative Research ◽  
Pilot Study ◽  
Design Methodology ◽  
Social Implications ◽  
Small Scale ◽  
Research Project ◽  
Content Type ◽  
Academic Literature ◽  
The Impact ◽  
Practical Implications

Purpose – The purpose of this paper is to explore the rise of strata manager as a newly emergent profession and note their impact on the governance within medium and high density, strata titled housing such as flats, apartments, town-houses and CIDs. Design/methodology/approach – This research presents finding from a small scale, qualitative research project focused on the interaction between the owner committee of management and strata managers. Findings – The introduction mandatory certification is championed by industry bodies. The strata managers considered they already demonstrated valuable attributes desired by committees of management. These differed to the attributes targeted by the new training regime, and the attributes valued by the committees of management. Research limitations/implications – This is a small scale pilot study. A larger study will need to be undertaken to confirm these results. Practical implications – There is a disjunct between the training and what strata managers consider relevant to undertaking their duties. This has significance for the ongoing governance of these properties and industry professionalisation. The resilience of Australia’s densification policies will depend on how learning will translate into better governance outcomes for owners. Social implications – One in three people within Australia’s eastern states lives or owns property within strata titled complex (apartments, flats and townhouse developments). The increasing number of strata managers and professionalisation within their industry has the ability to impact an increasing number of people. Originality/value – The impact of this new profession, and their requirements in terms of expertise has not been fully considered within existing academic literature.

Introducing the marketplace or not? Risk analysis of channel strategy for online retailers

2019 ◽  
Vol 120 (2) ◽  
pp. 366-387
Author(s):  
Yuan Shi ◽  
Luying Zhou ◽  
Ting Qu ◽  
Qian Qi
Keyword(s):  
Risk Analysis ◽  
Design Methodology ◽  
Operating Costs ◽  
Social Implications ◽  
Pricing Model ◽  
Content Type ◽  
Channel Strategy ◽  
Online Retailers ◽  
The Impact ◽  
Practical Implications

Purpose The purpose of this paper is to help online retailers who have an existing reselling channel to figure out the risk of introducing an additional marketplace channel and identify the introduction threshold with an overall consideration to the fulfilment cost and services. Design/methodology/approach In order to evaluate the risk of the marketplace channel strategy, this paper develops a Retailer–Stackelberg pricing model. Products are divided into two categories according to different fulfilment cost–value ratio to get a more targeted strategy. Findings The results show that the strategy of introducing the marketplace is not always satisfying. Retailers prefer this strategy when they are the prevailing parties in service output. The overall trend is that retailers have to encourage their marketplace partners to improve services for the product with a big fulfilment cost–value ratio. Otherwise, retailers should block the marketplace from entering. Research limitations/implications For an intuitive conclusion, this paper assumes that the operating costs (except fulfilment cost) are equal in two channels. This suggests a need to further investigate the impact of other costs. Meanwhile, it would be interesting to examine the competition among suppliers and retailers. Practical implications This research provides the suggestions for online retailers who want to introduce and well manage the marketplace channel. Social implications This research also helps both academia and industry become more intelligent about the significant influences of category management on channel strategy. Originality/value Most prior research is unaware of the risk of introducing a new channel, which also rarely considers how to manage it. This research points out that the effectiveness of this channel strategy differs in different categories. Moreover, retailers can benefit from managing the marketplace’s service output.

Keeping the fish fresh: corporate compliance and ethical values

2019 ◽  
Vol 40 (2) ◽  
pp. 68-72
Author(s):  
Peter Buell Hirsch
Keyword(s):  
Corporate Culture ◽  
Design Methodology ◽  
Ethical Standards ◽  
Public Companies ◽  
Content Type ◽  
Corporate Compliance ◽  
Regulatory Standards ◽  
Corporate Integrity ◽  
The Impact ◽  
Practical Implications

Purpose This paper aims to focus attention on the increasing interest of regulators in ensuring ethical behavior in public companies. It suggests a variety of ways in which corporations can monitor and assess their own compliance with ethical standards. Design/methodology/approach This viewpoint assesses past efforts to create measurement frameworks for ethical standards for corporate integrity and reviews recent business literature on this topic to suggest ways that companies can improve their monitoring and reporting on corporate integrity. Findings The study suggests that standards for monitoring corporate culture for ethical compliance are still relatively under-developed. It proposes that, while the exploration of better models continues, it is still critical for companies to “use old-fashioned tools” to monitor for danger signals. Research limitations/implications The paper is not a comprehensive review of all the available literature on the topic of corporate culture and ethical compliance, so there may be critical contributions that have been overlooked. Practical implications The paper provides pragmatic insights to help companies assess how their culture is or is not contributing to high levels of corporate integrity and tools to continuously asses this aspect of corporate governance. Social implications To the extent that companies more fully understand how their culture influences corporate integrity, they will be better able to prevent scandals that impact their reputation and erode stakeholder trust. Originality/value The literature on how to monitor and measure the impact of culture on corporate integrity is still relatively sparse. The paper focuses new attention on the emerging regulatory standards that will influence this space.

Will artificial intelligence usurp white collar jobs?

2017 ◽  
Vol 25 (3) ◽  
pp. 1-3 ◽  
Author(s):  
John Chelliah
Keyword(s):  
Artificial Intelligence ◽  
Expert Opinion ◽  
Design Methodology ◽  
White Collar ◽  
Social Implications ◽  
Content Type ◽  
White Collar Workers ◽  
Practical Implications

Purpose This paper highlights the risks faced by white-collar workers resulting from advances in artificial intelligence (AI). Design/methodology/approach This paper explores recent research and expert opinion on the evolution of AI and its encroachment on white-collar jobs. Findings This paper reveals susceptibility of white-collar jobs to AI. Practical implications This paper guides HR practitioners in advising management on the possible deployment of AI to enhance productivity and the resultant impact in the roles that employees perform. Social implications This study draws attention to the risks associated with the deployment of AI and as a consequence the loss of white-collar jobs. Originality/value This study raises the issue of how AI could disrupt the workplace by usurping white-collar jobs and creates awareness of the need for people in vulnerable white-collar jobs to re-think their careers and for HR practitioners to manage the change that this disruption will bring.

Remarkable lives: Suzanne Rogerson in conversation with Jerome Carson

2017 ◽  
Vol 21 (4) ◽  
pp. 208-212
Author(s):  
Suzanne Rogerson ◽  
Jerome Carson
Keyword(s):  
Case Studies ◽  
Design Methodology ◽  
Single Case ◽  
Psychology Students ◽  
Social Implications ◽  
Content Type ◽  
Short Summary ◽  
The Subject ◽  
Practical Implications ◽  
Large Research

Purpose The purpose of this paper is to provide a profile of Suzanne Rogerson. Design/methodology/approach Suzanne provides a short summary of her life and is then interviewed by Jerome. Findings Suzanne tells us about the suicide of her father and how for years she was unable to discuss this, before discovering she was probably suffering from complicated grief. Research limitations/implications Single case studies are just that. One person’s story. However they offer us insights into suffering that cannot be glimpsed from large research studies. Practical implications The stigma attached to suicide means that people often avoid talking about it. The surviving relative is thus left to carry this enormous burden on their own. Social implications Suzanne draws attention to the documentary made by Professor Green, about his attempts to understand what made his own father take his life. Programmes like this can help demystify the issues surrounding suicide. Originality/value People sometimes dismissively talk about psychology students choosing the subject as they want to understand themselves and their own pathology. For Suzanne this was a liberating process.

Technostress in the hospitality workplace: is it an illness requiring accommodation?

2019 ◽  
Vol 11 (1) ◽  
pp. 83-92
Author(s):  
John Farrish ◽  
Chase Edwards
Keyword(s):  
Americans With Disabilities Act ◽  
Design Methodology ◽  
Legal Liability ◽  
Social Implications ◽  
Resource Theory ◽  
Content Type ◽  
Legal Definition ◽  
Job Demand ◽  
The Impact ◽  
Practical Implications

Purpose This paper aims to examine technostress and asks whether it is an illness requiring accommodation under the terms of the Americans with Disabilities Act. It further explores the notion that hospitality employers may contribute to employee technostress and examines employers' potential legal liability. Finally, it recommends steps employers can take to avoid legal liability. Design/methodology/approach Technostress is defined in terms of job demand and resource theory. It explores how technology overload can contribute to employee technostress. Findings As there is currently no legal definition for technostress, courts will be guided by the standard of what a reasonably prudent individual would do to guard against a particular threat. Research limitations/implications The courts have yet to rule on whether technostress constitutes an illness requiring accommodation. It is therefore possible that technostress will not be classified as such. Still, operators should not make themselves a target for litigation. Practical implications Employers would be wise to craft policies that reduce the risk of technostress in the workplace to mitigate both its causes and effects. Social implications Very little research has been conducted examining the impact of technostress in the workplace. The obligation of employers to accommodate employees suffering from the effects of technostress will be litigated soon. This will have a significant impact on the culture surrounding catering and room sales. Originality/value No studies have been undertaken as yet to anticipate its effects on employees and what steps employers must take to accommodate employees who suffer from it. This paper fills that gap and, more importantly, does so before the issue is litigated.

Do mates hate? A framing of the theoretical position of mate crime and an assessment of its practical impact

2015 ◽  
Vol 17 (5) ◽  
pp. 296-307 ◽  
Author(s):  
Ged Doherty
Keyword(s):  
Design Methodology ◽  
Hate Crime ◽  
Short History ◽  
Content Type ◽  
Theoretical Position ◽  
History Of ◽  
The Subject ◽  
The Impact ◽  
Practical Impact ◽  
Practical Implications

Purpose – The purpose of this paper is to explore the phenomenon of mate crime and attempts to assess its practical as well as its theoretical implications. Design/methodology/approach – It begins with an account of the short history of the concept and then positions mate crime within academic theorising around general hate crime and disability. Findings – Particular reference is made to the significance of the issue of vulnerability and how its interpretation might affect understanding of this phenomenon. Research limitations/implications – This is followed by some observations on how agencies of social policy and the legislature are responding to the issue of mate crime. Practical implications – Particular reference is paid to the impact of safeguarding adults procedures. Originality/value – It concludes that, although “mates” can (and do) “hate”, further research is required on the subject in order to gain better knowledge of the issue from both a theoretical and a practice position.

Tinker, Tailor, Soldier, Spy

2019 ◽  
Vol 40 (4) ◽  
pp. 53-56
Author(s):  
Peter Buell Hirsch
Keyword(s):  
Corporate Culture ◽  
Predictive Analytics ◽  
Employee Performance ◽  
Employee Relations ◽  
Content Type ◽  
The Subject ◽  
New Applications ◽  
And Behavior ◽  
The Impact ◽  
Practical Implications

Purpose This paper aims to assess the increasing use of artificial intelligence (AI) and biometrics in monitoring employee performance and behavior and offer a perspective on the impact of this development on corporate culture and employee relations. Design/methodology/approach The authors have reviewed a variety of new applications of AI technologies covered in the business literature and have offered a commentary on the impact. Findings The authorshave found that the use of these technologies is viewed with suspicion if not outright alarm by employees. Some of these technologies appear so invasive that even vendors supplying them are at pains to ensure that true employee consent is obtained. Research limitations/implications This is a selective and not a comprehensive view of the subject without additional primary research. Practical implications Companies will have an increasingly important choice to make about the types of surveillance technologies they deploy with profound implications for the types of corporate culture that will emerge. Social implications The authorshope that the review and discussion of the use of these technologies will prompt a broader social discussion about the use of AI and predictive analytics across a range of applications which will, in turn, lead to the adoption of common standards for privacy and transparency. Originality/value While the technologies themselves have been written about in a variety of forums, it is believed that this is the first attempt, to the best of the author’s knowledge, to survive the landscape of AI uses in HR.

Embedding employability within higher education for the profession of policing

2019 ◽  
Vol 9 (3) ◽  
pp. 319-328
Author(s):  
Ian Pepper ◽  
Ruth McGrath
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
Research Study ◽  
Longitudinal Research ◽  
Evidence Base ◽  
Content Type ◽  
Educational Provision ◽  
Professional Body ◽  
The Impact ◽  
Practical Implications

Purpose The purpose of this paper is to evaluate the impact of an employability module, the College of Policing Certificate in Knowledge of Policing (CKP), on students’ career aspirations, their confidence and wish to join the police along with the appropriateness of the module. This will inform the implementation of employability as part of the College of Policing-managed Police Education Qualifications Framework (PEQF). Design/methodology/approach A three-year longitudinal research study used mixed methods across four points in time to evaluate the impact on students studying the employability module. Findings The research suggests that the employability-focussed CKP was useful as an introduction to policing, it developed interest in the police and enhanced the confidence of learners applying to join. Lessons learnt from the CKP should be considered during the implementation of the PEQF. Research limitations/implications The ability to generalise findings across different groups is limited as other influences may impact on a learner’s confidence and employability. However, the implications for the PEQF curriculum are worthy of consideration. Practical implications As the police service moves towards standardised higher educational provision and evolution of policing as a profession, lessons can be learnt from the CKP with regards to the future employability of graduates. Originality/value Enhancing the employability evidence base, focussing on policing, the research identified aspects which may impact on graduates completing a degree mapped to the PEQF. The research is therefore of value to higher education and the professional body for policing.

Autonomous vehicles: a review of the ethical, social and economic implications of the AI revolution

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shweta Banerjee
Keyword(s):  
Artificial Intelligence ◽  
Autonomous Vehicles ◽  
Design Methodology ◽  
Technological Advancement ◽  
Economic Implications ◽  
Content Type ◽  
The Public ◽  
Autonomous Cars ◽  
The Subject ◽  
Practical Implications

PurposeThere are ethical, legal, social and economic arguments surrounding the subject of autonomous vehicles. This paper aims to discuss some of the arguments to communicate one of the current issues in the rising field of artificial intelligence.Design/methodology/approachMaking use of widely available literature that the author has read and summarised showcasing her viewpoints, the author shows that technology is progressing every day. Artificial intelligence and machine learning are at the forefront of technological advancement today. The manufacture and innovation of new machines have revolutionised our lives and resulted in a world where we are becoming increasingly dependent on artificial intelligence.FindingsTechnology might appear to be getting out of hand, but it can be effectively used to transform lives and convenience.Research limitations/implicationsFrom robotics to autonomous vehicles, countless technologies have and will continue to make the lives of individuals much easier. But, with these advancements also comes something called “future shock”.Practical implicationsFuture shock is the state of being unable to keep up with rapid social or technological change. As a result, the topic of artificial intelligence, and thus autonomous cars, is highly debated.Social implicationsThe study will be of interest to researchers, academics and the public in general. It will encourage further thinking.Originality/valueThis is an original piece of writing informed by reading several current pieces. The study has not been submitted elsewhere.

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