scholarly journals Retaining the adolescent workforce in family businesses

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Richard Telling ◽  
Philip John Goulding
Keyword(s):  
Career Choice ◽  
Family Business ◽  
Safety Net ◽  
Future Research ◽  
Structured Interviews ◽  
Content Type ◽  
Business Context ◽  
The Family ◽  
Parent Child Relationships ◽  
Parent Child

PurposeThe purpose of this study is to critically explore the linkage between adolescent work, parent–child relationships and offspring career choice outcomes in a family business context. It examines the aforementioned in light of the stay/go decision faced by adolescent family members.Design/methodology/approachFindings are derived from semi-structured interviews with 15 individuals from five Italian families operating family catering businesses in Yorkshire (UK). The approach represents a sample spanning four generations, designed to capture data from individuals who had experienced adolescent work at the family business.FindingsThe findings offer evidence that the “familiarity” of family business impacts on offspring career choices, providing a safety net or a trap which can impede exit decisions. Returning after periods of study leave that represent the transition from adolescence to adulthood, offspring continue to use the family business as a base from which to explore their career options. Alternatively, when parent–child relationships break down, family business escape strategies assume priority for offspring.Research limitations/implicationsThe study focussed exclusively on migrant Italian families within the catering sector. The sample included different generational representations among the five families. It lays the ground for future research of a similar nature among other family business ethnicities and across other economic sectors.Originality/valueThis paper contributes to understanding offspring career choice outcomes in a family business context. The empirical evidence suggests that parent–child relationships are instrumental to understanding the stay/go decision as well as previous stages of the socialisation process of embedding in the family business.

The needs of Muslim hotel customers: evidence from Russian guests

2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anna Shnyrkova ◽  
Marina Predvoditeleva
Keyword(s):  
Supply And Demand ◽  
Research Field ◽  
Hospitality Management ◽  
Future Research ◽  
Clear Understanding ◽  
Structured Interviews ◽  
Online Questionnaire ◽  
Content Type ◽  
Business Context ◽  
Hotel Managers

Purpose The purpose of this study is to identify Halal hotel attributes demanded by the Russian Muslim travelers. Following this, the study aims to investigate whether gender and types of travelers influence the demand for Halal hotel attributes. Design/methodology/approach Semi-structured interviews were conducted to localize the list of Halal hotel attributes for the Russian business context. A self-administrated online questionnaire was designed, distributed and collected from 191 Russian Muslim customers, who have stayed at Halal hotels in the past 12 months. Data analysis includes a t-test and analysis of variance. Findings The study revealed a list of Halal attributes demanded by Russian Muslim customers. Also, the findings indicate that the list of the attributes demonstrated the differences in the requested attributes between gender and types of travelers. Research limitations/implications The study came across three main limitations. The first was that the respondents surveyed were leisure tourists. Second, the majority of the respondents have university degrees. Third, the research sample is limited to approximately 200 respondents. This research primarily contributes to tourism and hospitality management, and consumer behavior literature, as this is the first study yielding insights on a new demographic: Russian Muslim tourists. Practical implications The study provides a clear understanding of the Halal hotel attributes demanded by Russian Muslims that can help hotel managers to accommodate the needs of this group while, at the same time, meeting the requirements of guests of different religions. Social implications The study contributes to improving social relationships within the Russian Federation as it improves society’s understanding of the life principles of Muslims. Originality/value This is the first study investigating the demand for Halal attributes by Russian Muslim tourists. By partly covering the empty research field on this topic, the study provides meaningful direction to future research of the Russian hotels’ Halal services from both supply and demand perspectives.

Direct and indirect effect of entrepreneurial orientation, family involvement and gender on family business performance

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Erny Rachmawati ◽  
Suliyanto ◽  
Agus Suroso
Keyword(s):  
Family Involvement ◽  
Family Business ◽  
Entrepreneurial Orientation ◽  
Business Performance ◽  
Family Businesses ◽  
Future Research ◽  
Content Type ◽  
The Family ◽  
The Relationship

PurposeThis study aims to determine the direct effect of entrepreneurial orientation on family business performance. This study also discusses the role of family involvement as a mediating variable and the role of gender as a moderating variable in the relationship between entrepreneurial orientation and family business performance.Design/methodology/approachA total of 328 hotels in Yogyakarta, Indonesia, were selected as samples by the convenience sampling method. Primary data is collected through structured questionnaires that are delivered by themselves to key people in the hotel such as owners, directors and key staff (HRD, financial, relationship). Hypotheses are tested by structural equation modeling procedures using AMOS 22.0. Sobel test is used to determine the indirect effect of the mediation variable.FindingsThe results showed that entrepreneurial orientation had no significant effect on family business performance. Family involvement acts as a full mediation in the relationship between entrepreneurial orientation and family business performance. Gender acts as a moderating variable that can strengthen the relationship between entrepreneurial orientation and family business performance. The results showed support for previous research.Research limitations/implicationsThe results of the study cannot conclude the national family business because it adopts convenience sampling and the sampling area is limited in Yogyakarta. Future research can use a larger sample. This study only researches hotels managed by family businesses, so it is not feasible to conclude for family businesses in general. Future research may choose to use several types of family businesses so that more varied results can be obtained. Future research could also compare hotels managed by family businesses with non-family businesses. The results also found that in addition to gender roles, respondent heterogeneity was an important component in the study of social identity. Therefore, research examining the influence of different cultures on the relationship between entrepreneurial orientation and family business performance should be an extraordinary topic for future study. Other results from this study also indicate that there is a role for religion in improving hotel performance. Future research is needed to further explore Islamic business modeling for family businesses.Practical implicationsThis finding has significant implications that can help family businesses in developing strategies that are suitable for business management. Entrepreneurial orientation occupies a strategic position in developing sustainable competitive advantage in the family business of the tourism sector especially the hotel business in Yogyakarta for the better. Besides, the results of the study also showed that entrepreneurial orientation had no significant effect on performance. This relationship becomes significant when combined with active family involvement. This finding also shows that entrepreneurial orientation has the potential to have a more beneficial effect because of the active involvement of the family in helping with business management, alleviating business-related problems, and having a significant influence when the family also acts as management.Social implicationsResearch findings indicate the role of gender in strengthening the relationship between entrepreneurial orientation and family business performance. This provides a good position for women in the social environment to show achievement. To place women on the side of gender equality and justice in the family business in Indonesia. By opening wider access for Indonesian women in the realm of business management, expanding women's participation in a family business, increasing the role of control for women, and increasing women's knowledge and skills to increase the benefits in managing family businesses so that they have sustainable resilience in the face of global competition.Originality/valueThe results of this study provide a new model in providing an overview of the direct and indirect roles (mediating and moderating) in the assessment of family business performance. This study uses three variables which are important in performance appraisal, namely entrepreneurial orientation (independent variable), family involvement (mediating variable) and gender (moderating variable). Where research that combines these four variables, directly and indirectly, has never been done before.

scholarly journals The Meaning of the Child Interview (MotC) – the initial validation of a new procedure for assessing and understanding the parent-child relationships of “at risk” families

2017 ◽  
Vol 12 (1) ◽  
pp. 16-31
Author(s):  
Ben Grey ◽  
Steve Farnfield
Keyword(s):  
At Risk ◽  
Family Court ◽  
Content Type ◽  
Initial Validation ◽  
Care Giving ◽  
The Family ◽  
Child Interview ◽  
Parent Child Relationships ◽  
Care Index ◽  
Parent Child

Purpose The purpose of this paper is to report on the initial validation of a new method, called the “Meaning of the Child Interview” (MotC), to assess the psychological meaning all children have for their parents, but which in cases of risk, submerge or distort the child’s identity. The MotC analyses parental discourse using a method developed from the discourse analysis used to classify the Adult Attachment Interview together with patterns derived from the infant CARE-Index, a procedure that evaluates face-to-face parent-child interaction. This allows the MotC to illuminate how the parent’s thinking influences the developing relationship between parent and child. Design/methodology/approach Parents are interviewed using the Parent Development Interview (PDI), or an equivalent, and then the interview transcript is classified using the MotC system. The coding method was developed from interviews drawn from the first author’s work with children and families in the family court system, and then tested with a sample of 85 mothers and fathers, 62 of whom were parents drawn from an “at risk” context. The parents were also videoed in a short free play interaction, using the CARE-Index. Findings The study found a strong correspondence between the levels of risk as assessed by the MotC patterns of parental representation of care giving, the risk to the parent-child relationship observed using the CARE-Index. There was also corroboration of the patterns of interaction identified by the MotC. Originality/value The results of the study provide good evidence for the Meaning of the Child as an identifiable construct, and as an assessment tool to identify and assess the nature of “at risk” parent-child relationships. MotC was developed in a clinical setting within the Family Court justice system, and is designed to offer assistance to child protection and mental health practitioners deciding how to intervene in particular parent-child relationships.

scholarly journals Knowledge management in family business succession: current trends and future directions

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Bingbing Ge ◽  
Giovanna Campopiano
Keyword(s):  
Knowledge Management ◽  
Family Business ◽  
Future Research ◽  
Research Directions ◽  
Content Type ◽  
Multi Stage ◽  
The Family ◽  
Future Research Directions ◽  
Multi Stakeholder ◽  
Business Succession

Purpose This paper aims to review the literature on knowledge management in the family business, addressing the research question as follows: “How is knowledge managed across generations in the family business?” This study synthesizes the literature, highlighting the role of multiple stakeholders who affect knowledge management along with the phases of the succession process. Stemming from these findings and embracing a practice-based view, this paper offers research directions to guide future contributions on knowledge construction in the family business. The purpose of this study is not only to conclude the previous research but also to provide insights for future research directions and to provide practical implications. Design/methodology/approach Through a systematic integrative literature review, this paper collects map and analytically examine 63 published peer-reviewed articles related to knowledge management in the family business from 39 academic journals. This paper applies a rigorous approach to identify the sample of articles, map descriptive information of the reviewed literature and map theoretical contributions according to a multi-stakeholder and multi-stage framework. Findings The sampled articles are analyzed according to a multi-stakeholder and multi-stage framework inspired by Daspit et al. (2016). This study identifies critical gaps emerging from the analysis, thus opening the way to future research directions. In particular, this paper prompts scholars to advance the understanding of family-related knowledge and to clarify the assumptions on knowledge in their research. Research limitations/implications This paper contributes to the debate on knowledge management in the family business, by systematizing the current literature. In addition, this study embraces a “knowledge from practice perspective” and offers research directions to guide future contributions on knowledge construction in family business succession and potential areas to further management research investigating the role of family-related knowledge. Practical implications are also provided to benefit family businesses, consultants and policymakers. Originality/value This study provides a systematic integrative literature review of the articles published on knowledge management in family business according to a multi-stakeholder and multi-stage framework. Moreover, it draws an agenda for future research advancing a “knowledge from a practice perspective” in the family business literature.

When is the right time for succession? Multiple cases of family businesses in Indonesia

2020 ◽  
Vol 10 (4) ◽  
pp. 349-359
Author(s):  
Nyayu Lathifah Tirdasari ◽  
Wawan Dhewanto
Keyword(s):  
Family Business ◽  
Food Industry ◽  
Developmental Stages ◽  
Family Businesses ◽  
Comparative Case Study ◽  
Structured Interviews ◽  
Content Type ◽  
The Family ◽  
Succession Process ◽  
The Right

PurposeSuccession timing plays a key role in the part of the succession process. While much notice has been given solely to the viewpoint of predecessor and successor, less known about the schedule during this most critical family business dealings. The purpose of this research is to assess the right time for predecessors to let go of their leadership and allow the successor to take charge of the family business. Notably, it considers how the process of interaction between predecessor and successor may encourage successor capability, succeed the family business and following implications for the succession process as well.Design/methodology/approachAn exploratory comparative case study design employed in order to disclose the time by time activities around the succession process. This study presented circa 11 case studies from family businesses of the food industry. Data gathered utilizing semi-structured interviews and formal secondary data from the organizations, all of whom operate in Java, Indonesia.FindingsFindings reveal five critical outcomes. First, the results show that most of the respondents had no written succession plan and did not keep up the developmental stages, but the succession process was successful. Second, the study found a reduced age of successor even though the stages increase. Third, the respondents did not know when was the predecessor is getting busy managing the business, and some successors did not attend college as well. Fourth, the succession process of RC is the fastest and TY is the longest. Last, the succession process of the second-generation family business is faster than the third-generation.Originality/valueThis paper presents further evidence of the succession process of family businesses. It moves beyond a timing explanation of succession to develop a more sequentially aware understanding of the agility within the succession process. It contributes to the limited references of the family business in the food industry in Indonesia as well.

Culture in small-sized Portuguese family businesses

2014 ◽  
Vol 12 (1) ◽  
pp. 40-67 ◽  
Author(s):  
Mafalda Casimiro ◽  
Maria José Chambel
Keyword(s):  
Human Resource ◽  
Family Business ◽  
Family Businesses ◽  
Research Approach ◽  
Cultural Patterns ◽  
Structured Interviews ◽  
Content Type ◽  
The Family ◽  
Multiple Variables ◽  
Laissez Faire

Purpose – This study aims to empirically identify cultural patterns in the family business: paternalistic, laissez-faire, participative and professional. Our second goal is to understand whether, besides the variable generation, there are other aspects that are based on the different cultural patterns in first and second generations. Dyer (1986) proposed a theoretical model to exploit cultural change in the family business, describing a typical temporal sequence of cultural patterns throughout the succession process. Design/methodology/approach – We selected a qualitative research approach with multiple case studies. Six small-sized Portuguese family businesses were selected. Data were collected from in-depth and semi-structured interviews with the family leaders and those directly responsible for human resource management. Findings – We empirically identified paternalistic, laissez-faire and participative cultural patterns. We also verified that, besides the generation, there are other factors that are at the root of the emergence of a cultural pattern within family businesses: the founder’s age and academic level and the presence of a human resource technician, in the case of businesses managed by founders and the presence of the founder in the case of businesses managed by second generation. Originality/value – By identifying different cultural patterns, we were able to verify that culture is an important variable to explain the relationship between the members of the family businesses and the way they are managed. Furthermore, this study suggests that more complex models, which consider multiple variables, are required to understand culture in the context of family businesses.

The 2008 financial and economic crisis and the family business sale intention

2019 ◽  
Vol 26 (4) ◽  
pp. 571-594 ◽  
Author(s):  
Gérard Hirigoyen ◽  
Sami Basly
Keyword(s):  
Economic Crisis ◽  
Family Business ◽  
Descriptive Analysis ◽  
Postal Questionnaire ◽  
Economic Environment ◽  
Future Research ◽  
Emotional Factor ◽  
Content Type ◽  
The Family ◽  
Emotional Value

Purpose The purpose of this paper is to assessthe probable influence of some of the emotional costs and returns expected by owners on their family business sale decision; and examine if the perceived economic environment during the economic and financial crisis of 2008 had an impact on the intention to sell their family business. Design/methodology/approach The research is based on a sample of 69 family businesses responding to a postal questionnaire survey. The empirical study is made up of a descriptive analysis of the factors influencing the intention of a family business sale and an explanatory analysis of the sale intention. Findings The desire for family business renewal through family generational succession is the main emotional factor lying behind the decision to continue/sell the business. Furthermore, the financial and economic crisis does not seem to be a factor that accentuates the intention to sell the family business even if firms’ financial performance has declined. Research limitations/implications Future research could implement a direct measure of owners’ performance thresholds and explicitly integrate the moderating role of “Perceived economic environment.” Practical implications By showing that continuity is a key concern for family business owners, the research invites them to effectively prepare their succession instead of postponing this strategic process given its significance in guaranteeing the survivability of the family business. Originality/value Executives who perceived economic conditions as very poor are less likely to consider the sale of the business in the horizon of two years than executives perceiving them as “normal.” The study confirms that in family-owned businesses, for the owner-managers and the active and serene family shareholders, the sale price does not compensate for their emotional regret evaluated through the loss of the family business’ emotional value.

Managing family business tensions: the narrative of family history

2020 ◽  
Vol 15 (5) ◽  
pp. 669-686
Author(s):  
Rocio Arteaga ◽  
Timur Uman
Keyword(s):  
Family Business ◽  
Family Firms ◽  
Methodological Approach ◽  
Family Members ◽  
Governance Structure ◽  
Future Research ◽  
Socioemotional Wealth ◽  
Content Type ◽  
Family Meetings ◽  
The Family

PurposeThis study explores the family governance structures that family firms employ to manage family business tensions.Design/methodology/approachBuilding on socioemotional wealth perspective and adopting a narrative methodological approach, the study analyses nine unique narratives of representatives of three Swedish family firms.FindingsThe study illustrates how the hybrid arena created between formal and informal family meetings is used as a governance structure for mitigating tensions by reinforcing family relational ties.Research limitations/implicationsBased on the findings, this study suggests how reliance on hybrid arena informs the field of family business management and governance and suggests future research directions.Practical implicationsThe findings of this study provide opportunities for family business practitioners, including owners, family members, family firm advisers and other stakeholders, to effectively manage family business tensions and foster socioemotional wealth.Originality/valueIn family firms, tensions can arise due to a desire for the preservation of socioemotional wealth. The authors show that these tensions may be managed by using informal and formal family meetings that create a hybrid arena where family members separate family and business issues and emotional and rational reactions, thereby avoiding negative emotions and creating a culture of harmony within the family.

scholarly journals In the family way: an exploration of family business resilience

2020 ◽  
Vol 28 (1) ◽  
pp. 160-182 ◽  
Author(s):  
Nick Beech ◽  
David Devins ◽  
Jeff Gold ◽  
Susan Beech
Keyword(s):  
Family Business ◽  
Family Firms ◽  
Ecological Systems ◽  
Theory And Practice ◽  
Relational Dynamics ◽  
Content Type ◽  
Business Context ◽  
Social Ecological Systems ◽  
Social Ecological ◽  
The Family

Purpose This paper aims to explore the concept of resilience set within a family business context and considers how familiness and the nature of noneconomic factors, such as relationship dynamics influence performance. This paper provides new insights into the nature and impact of familiness as a mediating device, uncovering the potential for reframing resilience theory and practice. Design/methodology/approach The paper draws on a review of the extant literature in the areas of resilience and familiness as a means of developing a deeper understanding of the social-ecological system of the family firm. Findings The study reveals family business as a complex interrelationship between complimentary social-ecological systems. It highlights the complexity of family business and the challenges of the relational nature of familiness and how this presents additional layers of complexity in the decision making process and implementation. Research limitations/implications The paper draws on literature that is dominated by western culture and may partially or not at all reflect the issues associated with organisational resilience in family firms with such backgrounds and their culturally bound social-ecological systems. Originality/value The paper seeks to fill a knowledge gap by exploring the key elements of organisational resilience in the context of familiness. The work calls for further research into the nature of familiness connections mediating the nature of family relational dynamics. It further provides a framework indicating how these elements can shape and subvert day-to-day management events, raising implications for theory and practice and calls for deeper empirical research to be undertaken.

In the mother’s shadow: exploring power dynamics in family business succession

2019 ◽  
Vol 34 (2) ◽  
pp. 121-139 ◽  
Author(s):  
Filippo Ferrari
Keyword(s):  
Family Business ◽  
Family Firms ◽  
Reliability And Validity ◽  
Value Systems ◽  
Future Research ◽  
Power Dynamics ◽  
Content Type ◽  
Business Power ◽  
Gender Biases ◽  
The Family

Purpose This paper aims to investigate and explain the power dynamics involving the mother (as the founder) and the daughter (as the successor) during the business transmission process. Design/methodology/approach This qualitative research was conducted on a sample of Italian family SMEs. The adopted approach is consistent with the narration paradigm, where the biographical features of the participant are investigated to highlight the culture, value systems and other background features. Findings This research suggests that if the founder is her mother, the daughter faces further challenges. Findings suggest that during business transmission, it is also important to consider the cultural and contextual factors, such as gender biases, both in the family and in the workplace. This paper seems to suggest that power is important in itself, regardless of the gender of those who exercise it. Research limitations/implications Future research should investigate, quantitatively, the same issues considered in this research, to assess the reliability and validity of the evidence discussed here. Practical implications This paper suggests how to overcome dysfunctional dynamics in mother–daughter business transmission. Social implications Family firms are the most widespread type of firm in the world; as a consequence, systematic failures in business transmission represent a prominent socio-economical problem for policymakers and institutions. Originality/value This research shows that in family business, power is not dynamic and does not shift among family members, as suggested by previous research. Even once the mother retires, a stable power hierarchy remains within the family firm.

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