scholarly journals BIM-enabled facilities management (FM): a scrutiny of risks resulting from cyber attacks

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nikdokht Ghadiminia ◽  
Mohammad Mayouf ◽  
Sharon Cox ◽  
Jan Krasniewicz
Keyword(s):  
Cyber Attacks ◽  
Future Research ◽  
Facilities Management ◽  
Cyber Attack ◽  
Risk Matrix ◽  
Content Type ◽  
Golden Thread ◽  
Building Information ◽  
Cyber Risk ◽  
The Impact

Purpose Building information modelling (BIM) creates a golden thread of information of the facility, which proves useful to those with the malicious intent of breaching the security of the facility. A cyber-attack incurs adverse implications for the facility and its managing organisation. Hence, this paper aims to unravel the impact of a cybersecurity breach, by developing a BIM-facilities management (FM) cybersecurity-risk-matrix to portray what a cybersecurity attack means for various working areas of FM. Design/methodology/approach This study commenced with exploring cybersecurity within various stages of a BIM project. This showcased a heightened risk of cybersecurity at the post-occupancy phase. Hence, thematic analysis of two main domains of BIM-FM and cybersecurity in the built environment led to the development of a matrix that illustrated the impact of a cybersecurity attack on a BIM-FM organisation. Findings Findings show that the existing approaches to the management of cybersecurity in BIM-FM are technology-dependent, resulting in an over-reliance on technology and a lack of cybersecurity awareness of aspects related to people and processes. This study sheds light on the criticality of cyber-risk at the post-occupancy phase, highlighting the FM areas which will be compromised as a result of a cyber-attack. Originality/value This study seeks to shift focus to the people and process aspects of cybersecurity in BIM-FM. Through discussing the interconnections between the physical and digital assets of a built facility, this study develops a cyber-risk matrix, which acts as a foundation for empirical investigations of the matter in future research.

A scientometric analysis of BIM studies in facilities management

2019 ◽  
Vol 37 (2) ◽  
pp. 122-139 ◽  
Author(s):  
Mustafa Hilal ◽  
Tayyab Maqsood ◽  
Amir Abdekhodaee
Keyword(s):  
Mapping Method ◽  
Facility Management ◽  
Future Research ◽  
Scientometric Analysis ◽  
Facilities Management ◽  
Science Mapping ◽  
Content Type ◽  
Visual Maps ◽  
Building Information ◽  
Mapping Techniques

Purpose The purpose of this paper is to statistically classify and categorize Building Information Modelling (BIM)-Facility Management (FM) publications in order to extract useful information related to the adoption and use of BIM in FM. Design/methodology/approach This study employs a quantitative approach using science mapping techniques to examine BIM-FM publications using Web of Science (WOS) database for the period between 2000 and April 2018. Findings The findings guide the researchers who are interested in the BIM-FM model by providing visual maps analysis of that area in a simple, easy and readable way. In addition, they help the researchers to understand which authors and journals to consider when dealing with BIM-FM topics. Finally, knowledge gaps in this domain can be identified easily using the findings of the Scientometric analysis. Research limitations/implications First, the results of the analysis depend on the database that has been extracted from WOS, and therefore it carries any of WOS’s limitations in terms of how much it covers the published studies. Another limitation is that the study is based on exploration of “what” questions, rather than “how” and “why”. These limitations represent the hot topics to be addressed in future research. Originality/value This research is the first to conduct the Scientometric Analysis of BIM-FM topics, in which 68 top-ranked publications were systematically examined using a Science Mapping method through VOSviewer software.

ICT-based integrated framework for smart facility management: an industry perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohammed Sulaiman ◽  
Mohammed Sulaiman ◽  
Hexu Liu ◽  
Mohamed Binalhaj ◽  
Maha Al-Kasasbeh ◽  
...  
Keyword(s):  
Facility Management ◽  
Information Modeling ◽  
Future Research ◽  
Information And Communications Technologies ◽  
Content Type ◽  
Integrated Framework ◽  
Building Information ◽  
Information And Communication ◽  
Ict Industry ◽  
The Impact

Purpose Current facility management (FM) practices are inefficient and ineffective, partially because of missing information and communication issues. Information and communications technologies (ICT) are asserted to provide a promising solution for managing and operating facilities. However, the impact of ICT applications on current FM practices needs to be validated and the perception of FM professionals on ICT-based FM needs to be understood. Therefore, this paper aims to investigate the impacts and the perception of ICT application on FM practice and further develop an ICT-based integrated framework for smart FM practices. Design/methodology/approach To achieve the objective, the research starts with reviewing several promising ICT for FM, including building information modeling, geographic information systems, unmanned aerial vehicle and augmented reality. On this basis, a conceptional framework was synthesized in consideration of the benefits of each technology. A survey questionnaire to FM professionals was conducted to evaluate the proposed framework and identify the challenges of adopting ICT in the FM industry. Furthermore, return on investment and strength, weakness, opportunities and threats analysis have been used in this paper as evaluation methods for ICT industry adoption. Findings The survey results are validated by FM professionals for the future engagement of the integrated ICT applications. Also, the proposed framework can assist the decision-makers to have comprehensive information about facilities and systematize the communication among stakeholders. Originality/value This research provides an integrated framework for smart FM to improve decision-making, capitalizing on the ICT applications. Apart from this, the study sheds light on future research endeavors for other ICT applications.

Trending topics and themes in offsite construction(OSC) research

2019 ◽  
Vol 19 (3) ◽  
pp. 343-366 ◽  
Author(s):  
Guiwen Liu ◽  
Juma Hamisi Nzige ◽  
Kaijian Li
Keyword(s):  
Latent Dirichlet Allocation ◽  
Information Modeling ◽  
Funding Agency ◽  
Future Research ◽  
Allocation Model ◽  
Content Type ◽  
Latent Dirichlet Allocation Model ◽  
Similar Information ◽  
Building Information ◽  
The Impact

Purpose The purpose of this study is to discover the distribution and trends of existing Offsite construction (OSC) literature with an intention to highlight research niches and propose the future outline. Design/methodology/approach The paper adopted literature reviews methodology involving 1,057 relevant documents published in 2008-2017 from 15 journals. The selected documents were empirically analyzed through a topic-modeling technique. A latent Dirichlet allocation model was applied to each document to infer 50 key topics. A machine learning for language toolkit was used to get topic posterior word distribution and word composition. Findings This is an exploratory study, which identifies the distribution of topics and themes; the trend of topics and themes; journal distribution trends; and comparative topic, themes and journal distribution trend. The distribution and trends show an increase in researcher’s interest and the journal’s priority on OSC research. Nevertheless, OSC existing literature is faced with; under-researched topics such as building information modeling, smart construction and marketing. The under-researched themes include organizational management, supply chain and context. The authors also found an overload of similar information in prefabrication and concrete topics. Furthermore, the innovative methods and constraints themes were found to be overloaded with similar information. Research limitations/implications The naming of the themes was based on our own interpretation; hence, the research results may lack generalizability. Therefore, a comparative study using different data processing is proposed. The study also provides future research outline as follows: studying OSC topics from dynamic evolution perspective and identifying the new emerging topics; searching for effective strategies to enhance OSC research; identifying the contribution of countries, affiliation and funding agency; and studying the impact of these themes to the adoption of OSC. Practical implications This study is of values to the scholars, as it could stimulate research to under-researched areas. Originality/value This paper justifies a need to have a broad understanding of the nature and structure of existing OSC literature.

Global demand will outpace cyber risk insurability

2016 ◽  
Keyword(s):  
Cyber Attacks ◽  
Content Type ◽  
Management Procedures ◽  
Global Demand ◽  
Definition Of ◽  
A Minor ◽  
Risk Insurance ◽  
Cyber Risk ◽  
The Impact ◽  
The Internet Of Things

Subject Cyber risk insurance outlook. Significance The impact of a cybersecurity failure on corporate or public institutions can range from a minor business interruption to reputational damage and a catastrophic organisational failure. The rapid growth in complex systems built on IT infrastructures and the Internet of Things (IoT) is making cybersecurity a priority risk that must be managed across the organisation from the boardroom down. Impacts Improved definition of the issues around cybersecurity will lead to greater engagement in risk transfer mechanisms such as insurance. Increased awareness and training on cybersecurity risks will be extended across organisational silos. Spending on cybersecurity in critical sectors such as energy, health, transport and finance will rise significantly. This will also extend to retail, hospitality, communications and media as well as government and public-sector organisations. Shortfalls in human competence and management procedures within organisations increase the risk of cyber attacks.

Cyber attacks on hospitality sector: stock market reaction

2020 ◽  
Vol 11 (2) ◽  
pp. 277-290
Author(s):  
Maria Cristina Arcuri ◽  
Lorenzo Gai ◽  
Federica Ielasi ◽  
Elisabetta Ventisette
Keyword(s):  
Sustainable Development ◽  
Information And Communication Technologies ◽  
Economic Value ◽  
Listed Companies ◽  
Cyber Attacks ◽  
Sustainable Growth ◽  
Content Type ◽  
Hospitality Sector ◽  
Cyber Risk ◽  
The Impact

Purpose The paper aims to analyze the impact of cyber attacks on stock returns of companies operating in the hospitality sector. The fast development of information and communication technologies has been posited as both an opportunity and a challenge to the United Nations Global Sustainable Development Goals. Digital technologies are significant tools for sustainable development, but if they are not addressed appropriately, they can potentially hinder the progress toward sustainability. Among negative impacts, it is necessary to consider cyber risk, a major concern today, in particular for industries which work with sensitive data, such as tourism businesses. Hospitality businesses have to adequately manage cyber insecurity and digital privacy issues, to prevent losses and contribute to socioeconomic sustainable growth. Design/methodology/approach Using event-study methodology, the paper provides empirical evidence on the effect of announcements of 170 information security breaches on the market value of firms operating in the hospitality sector in the past five years. Findings The study focuses on identifying potential threats of cyber attacks for the economic value of listed companies. The authors find that negative market returns occur following announcements of cyber attacks suffered by hospitality companies. Adequate investments in technology for cyber security and staff training are relevant in the hospitality sector to reduce cyber risk. Originality/value The paper contributes to identifying potential threats of cyber attacks for the economic value of listed companies operating in the hospitality sector. The analysis is carried out by collecting an original sample of global cyber attacks from newspaper announcements sourced from the LexisNexis database.

Building information modeling to support facilities management of large capital projects: a critical review

Facilities ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kofi Asabere Bediako Asare ◽  
Rui Liu ◽  
Chimay J. Anumba
Keyword(s):  
Building Information Modeling ◽  
Research Field ◽  
Information Modeling ◽  
Future Research ◽  
Facilities Management ◽  
Future Directions ◽  
Capital Projects ◽  
Content Type ◽  
Organizational Issues ◽  
Building Information

Purpose This paper aims to present a review of research developments relating to the application of building information modeling (BIM) to facilities management (FM). It sheds light on major technical and organizational issues with the view of identifying how existing BIM for FM knowledge applies to large capital projects. Design/methodology/approach The study adopted a literature search approach to retrieve relevant articles which were subjected to keyword analysis to enable categorization of extant BIM for FM research into appropriate sub-domains. A qualitative analysis of 94 BIM for FM-related literature was carried out in addition to a review of 9 capital project-related articles, leading to the establishment of research trends, gaps and future directions. Findings The review found that research in the BIM-FM integration field is predominantly technology and process-oriented, with less attention paid to people or organizational aspects. Therefore, there is a need for expanding the knowledge base in this direction. Several future research directions were identified to lay the foundations for research on BIM application to FM in large capital projects and other application areas for interested researchers. These future directions were categorized under the identified sub-domains of the field and mapped onto two generic activities, i.e. technical integration and business integration, involved in technology adoption by organizations. Originality/value The main contribution of this study is the categorization of existing research on BIM for FM, leading to the identification of research gaps concerning the initiation and implementation of BIM for FM in large capital projects. As a secondary benefit, this study has validated some sub-domains of the BIM for the FM research field identified in previous review papers using an empirical approach. This validation of defined sub-domains is useful for an emerging research field as it provides a common understanding of trends and specific application areas.

scholarly journals Chinese students’ participation: the effect of cultural factors

2014 ◽  
Vol 56 (5) ◽  
pp. 430-446 ◽  
Author(s):  
Chris S. Hodkinson ◽  
Arthur E. Poropat
Keyword(s):  
Teaching Effectiveness ◽  
Educational Achievement ◽  
Chinese Students ◽  
Educational Practice ◽  
Chinese Student ◽  
Future Research ◽  
Electronic Interaction ◽  
Content Type ◽  
Cultural Elements ◽  
The Impact

Purpose – The purpose of this paper is to provide for Western educators of international Chinese and Confucian Heritage Culture (CHC) students the first integrated review of kiasu, the “fear of missing out”, and its consequences for learning, teaching, and future research. Design/methodology/approach – A review of the economic importance of international Chinese students is provided, followed by consideration of the pedagogical consequences of restricted participation in educational activities by the so-called “silent Chinese student”. Examination of research on international Chinese students and their source cultures established significant gaps and misunderstandings in the generally accepted understandings of CHCs, especially with respect to the actual practices used in Western and Chinese teaching. More importantly, the participation-related implications of kiasu within the context of broader cultural characteristics are described and implications drawn for teaching practices and research. Findings – While many Western university teachers are aware of the “silent Chinese student” phenomenon, few understand its underlying reasons, especially the kiasu mindset and its relationship to other cultural elements. Kiasu actively impedes the interaction of international Chinese students with their teachers and restricts collaboration with peers, thereby limiting educational achievement. Specific tactics for amelioration are reviewed and recommendations are provided, while an agenda for future research is outlined. Practical implications – Western teachers need to normalise and encourage Chinese student participation in class activities using tactics that have been demonstrated to improve outcomes for Chinese students, but that also assist students generally. These include both within-class and electronic interaction tools. Social implications – More culturally sensitive understanding of the impact of cultural differences on teaching effectiveness. While some effective responses to these already exist, further research is needed to expand the skill-set of Western teachers who work with international Chinese students. Originality/value – This paper provides the first systematic integration of the kiasu phenomenon with educational practice and research.

Persons with disability perception of facilities management service quality: hospital buildings in Malaysia

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nuratiqah Aisyah Awang ◽  
Shirley Jin Lin Chua ◽  
Azlan Shah Ali ◽  
Cheong Peng Au-Yong ◽  
Amaramalar Selvi Naicker ◽  
...  
Keyword(s):  
Service Quality ◽  
Strategy Development ◽  
Future Research ◽  
Facilities Management ◽  
Management Service ◽  
Management Activity ◽  
Persons With Disabilities ◽  
Content Type ◽  
Quality Aspect ◽  
The Right

PurposeThis study aims to discover the perception of persons with disabilities (PWDs) towards facilities management (FM) service quality at hospital buildings in Malaysia.Design/methodology/approachA questionnaire survey was conducted with 99 respondents in selected hospitals in Selangor, Malaysia.FindingsThis study aims to discover the perception of PWDs towards FM service quality, and it has found a gap for improvement. The area that requires the highest attention includes the importance of (1) assurance on accessibility despite maintenance activity being conducted (2) criticality of facilities maintenance itself, (3) assurance on comfort and safety, (4) reliable medium to ask for assistance or giving feedback, (5) signage that is clearly seen and easily understood and (6) staff responsiveness.Research limitations/implicationsThis instrument is validated by PWDs under the physical disability category only, specifically in the hospital context. Future research is recommended to identify the FM service quality aspect for different categories of disability (sensory, mental or intellectual impairment).Practical implicationsThe findings provide evidence for FM to consider PWDs' perceptions in FM strategy development. Even FM provides a healthcare support system. FM service quality partly reflects healthcare service quality.Social implicationsAccommodating the need of PWDs through the improvement of FM service quality aspect will partly fulfil the right of PWDs for equality of access to healthcare.Originality/valueThis SERVQUAL tools can be improvised and used to measure the perception of PWDs on FM service quality systematically and holistically. Understanding the service quality aspect is important for a facility manager to precisely measure and prioritise what is truly important to the building users with special needs and try to accommodate this need in the management activity.

Transnationality in the XXI century. Concept and indicators

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Grazia Ietto-Gillies
Keyword(s):  
Structural Changes ◽  
Transnational Corporation ◽  
First Century ◽  
Future Research ◽  
Content Type ◽  
Low Degree ◽  
Fixed Assets ◽  
Inclusive Concept ◽  
The Impact

Purpose The purpose of this paper is to analyse the impact of major structural changes on the conceptualization of the transnational corporation (TNC) based on foreign direct investment (FDI) and on indicators of transnationality. Design/methodology/approach Analysis of three major structural changes which impact the current conception of transnationality. They are: the rise of digital companies; the increased role of finance in the economy; externalization of activities via non-equity modalities (NEMs) with an impact on FDI and on the labour market. Findings The paper finds that the current concept of transnationality needs widening to take account of companies with a low degree of fixed assets abroad such as the digital and the financial companies and those internationalizing via NEMs, as well as to take account of the evolving relationship between TNCs and labour. Research limitations/implications Future research along the lines proposed should consider: working explicitly with the new, inclusive concept of transnationality and arrive at an empirical estimate of the proposed indices of transnationality which modify and amplify the current United Nations Conference on Trade and Development indices. Social implications Useful for understanding the nature of transnationality in the twenty-first century and for developing policies. Originality/value The paper proposes a new concept of transnationality and of the TNC, one that allows for new ways of organizing direct business activities abroad. It also proposes broadening the list of indicators of transnationality.

Social capital in the theory and research of LIS professionals in the light of the literature on the subject. Review of current knowledge

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maja Dorota Wojciechowska
Keyword(s):  
Social Capital ◽  
Current Knowledge ◽  
Future Research ◽  
Content Type ◽  
Individual Social Capital ◽  
Rural Libraries ◽  
The Subject ◽  
The Moment ◽  
The Impact

Purpose The purpose of the paper is to present the latest scholarly trends in the field of social capital in libraries, to review research concepts published by LIS professionals and to suggest further research possibilities in this area. Design/methodology/approach This paper presents a review and critical analysis of literature associated with research on social capital in libraries to highlight its importance for the development of LIS and its impact on the functioning of environments linked with various types of libraries. The goal of literature analysis was to determine the current condition of research on social capital in libraries. The main trends were identified and the need for further qualitative analyses, which are missing at the moment, was confirmed. Findings It was determined that, so far, LIS professionals have focussed mainly on the role of municipal libraries in developing social capital, the problem of building trust, especially in immigrant circles and the impact of libraries on promoting a civil society. Academic libraries, rural libraries, organisational capital in libraries and individual social capital of librarians were a much less frequent subject of research. The role of libraries in developing social capital in educational (primary and secondary education) and professional (non-university professionals) circles is practically non-existent in research, and it will require in-depth studies and analyses in the coming years. Originality/value This paper constitutes a synthetic review of the latest research concepts concerning social capital in libraries. It identifies the most important research trends and areas that so far have not been explored and suggests research methods to help LIS professionals design future research in this area more effectively.

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