Lesson learned in maintaining the precast concrete buildings

2020 ◽  
Vol 18 (3) ◽  
pp. 341-359
Author(s):  
Zul-Atfi Ismail
Keyword(s):  
Precast Concrete ◽  
Good Practice ◽  
Lessons Learned ◽  
Strategic Decision ◽  
Structural Defects ◽  
Content Type ◽  
Building Maintenance ◽  
Building Information ◽  
Defect Diagnosis ◽  
Conventional Methods

Purpose The purpose of this study is to identify existing weaknesses in precast concrete building maintenance and how to overcome it. The contemporary practice of conventional methods in the pre-cast concrete (PC) building maintenance entails many issues such as PC component aesthetic and structural defects, no integration between maintenance systems and lack the intelligent capabilities of linking defect diagnosis operations in maintenance due to poor service delivery and defect repetition. A key problem impeding the widespread adoption of emerging technologies is the lack of competent contractor supporting the effectiveness of implemented information and communication technology than conventional methods and the returns on investment. Design/methodology/approach The shortcomings of conventional methods are assessed from the perspective of PC buildings. Several data were collected through a case study of eight PC buildings from high-rise and complex buildings. Findings The conventional methods had significantly little emphasis on defect diagnosis tools. It had also increased the inadequate strategic decision making to analyse information in improving the maintenance project outcomes for PC building. Originality/value Building information modelling tools is suggested from findings and lessons learned as a good practice to reduce the repetition of defects on the design specification used and construction practiced.

Towards a BIM-based approach for improving maintenance performance in IBS building projects

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zul-Atfi Bin Ismail
Keyword(s):  
Decision Making ◽  
Good Practice ◽  
Maintenance Management ◽  
Strategic Decision ◽  
Building Information Modelling ◽  
Content Type ◽  
Information Modelling ◽  
Building Information ◽  
Conventional Methods

PurposeThe contemporary practice of conventional maintenance for industrialised building system (IBS) constructions suffers from poor service delivery and defect repetition. A key problem impeding the widespread adoption of emerging technologies is the lack of competent contractors to support the effectiveness of the technology implemented in conventional methods and to ensure returns on investment. The shortcomings of conventional methods are assessed from the perspective of IBS buildings. This paper aims to identify the different system approach using Building Information Modelling (BIM) technology that is equipped with decision making processes.Design/methodology/approachThis paper describes the establishment of key problem areas, the elements involved in implementing good practice and the requirements for integrating maintenance management processes and information databases in the maintenance management system.FindingsConventional methods have little emphasis on defect diagnosis tools. They also enhance inadequate strategic decision-making in the analysis of information when attempting to improve the maintenance project outcomes for IBS construction. The characteristics identified in a case study of IBS buildings are presented and analysed.Originality/valueThe conclusions and recommendations drawn from the analysis of the IBS case study are discussed, synthesised and deliberated upon. The approach presented in this paper integrates various aspects of building information modelling technology to facilitate improved execution of IBS maintenance activities.

The requirements for maintenance management systems (MMS) at Malaysian polytechnic: a case study

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zul-Atfi Ismail
Keyword(s):  
Decision Making ◽  
Good Practice ◽  
Lessons Learned ◽  
Maintenance Management ◽  
Strategic Decision ◽  
Management Systems ◽  
Primary Data ◽  
Content Type ◽  
Operation And Maintenance ◽  
Conventional Methods

PurposeThe conventional methods practiced by Development and Facilities Management Unit (UPPF) faced issues due to management deficiencies and negligent staffs to handle operation and maintenance processes of Chemical Facility (CFs) management at Malaysian Polytechnic. The prime objective of this paper is to improve the conventional methods which tend to be both cumbersome and ineffective in the Maintenance Management Systems (MMS) for UPPF at Malaysian Polytechnic.Design/methodology/approachPrimary data was gathered through the interview to develop the proposed system. The major conclusion drawn from the interview results was that there is a lack of comprehensive MMS that integrate operation and maintenance processes of CF management and software programming that provide the guides for decision-making processes. The interview results also revealed irregularities within the Malaysian Polytechnic's maintenance management database.FindingsThe conventional methods had significantly little emphasis on defect diagnosis tools. It had also increased the inadequate strategic decision making to analyse information in improving the maintenance project outcomes for Malaysian Polytechnic's building. New MMS tools is suggested from findings and lessons learned as a good practice to reduce the frequent overhauling and repairs on the durability's performance and design of building control instrument.Originality/valueThe new MMS potentially transform operation and maintenance processes of CF management into one of the most sophisticated technologies by providing access to all information published by all Malaysian Polytechnics institutions. This is in order to foster financial cooperation, the idea that being that Polytechnics who compete with one another become financially independent towards successful achievements of CF management for laboratory building and equipment.

Exploring e-complaint method: learning from the Malaysian Polytechnic institutions

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zul-Atfi Ismail
Keyword(s):  
Decision Making ◽  
Good Practice ◽  
Lessons Learned ◽  
Strategic Decision ◽  
Complex Nature ◽  
Facilities Management ◽  
Content Type ◽  
Operations And Maintenance ◽  
Decision Making Processes ◽  
Building Activities

Purpose The conventional e-complaint method provides a platform that contains multiple data sources of an infrastructure project, including building facilities, associated asset documentation of the asset. However, the conventional e-complaint method practised by the Development and Facilities Management Unit (UPPF) faces issues due to management deficiencies and negligent staff to handle operations and maintenance processes within facilities management at Malaysian Polytechnic. This paper aims to identify the different maintenance management system (MMS) approaches using information and communication technology that is equipped with decision-making processes. Design/methodology/approach This research presents eight cases of the use of e-complaint in major facilities management platforms in Malaysian Polytechnic, identifying the major problems using the conventional e-complaint method, the current technologies realised, as well as the procedures for learning and improving e-complaint to the Polytechnic institution. The major conclusion drawn from the interview results was that there is a lack of comprehensive MMSs that integrate operations and maintenance processes within facilities management and software programming to provide guidelines for decision-making processes. Findings The findings demonstrate that the conventional e-complaint method cannot be used effectively to support the defect diagnosis process during maintenance assessment and development. The case studies further demonstrated that the conventional e-complaint method will be particularly led to inadequate strategic decision-making to analyse information to improve the maintenance project outcomes for Malaysian Polytechnic’s buildings, thereby, ignoring the accuracy and reliability of information for operations and maintenance. New MMS tools are suggested from the findings and lessons learned as a good practice to reduce defect repetition on the design specifications used and construction methods practised. Originality/value Due to the increasingly complex nature of projects in terms of size and information technology, realising these current technologies would require a learning process for all stakeholders involved in financial and managing assets. This research proposes stepped change and learning opportunity for maintenance value maximisation and delivery, management and operation efficiency using MMS. The new MMS can potentially transform operational and maintenance processes within facilities management into one of the most sophisticated technologies by accommodating data recordings, such as complaints and specific items needed for maintenance through the internet and intranet to facilitate improved execution of Polytechnic’s building activities.

Organizational innovation and integrated care: lessons from Buurtzorg

2014 ◽  
Vol 22 (4) ◽  
pp. 174-184 ◽  
Author(s):  
Sharda Nandram ◽  
Nicole Koster
Keyword(s):  
Integrated Care ◽  
Management Practice ◽  
Good Practice ◽  
Integrated Approach ◽  
Lessons Learned ◽  
Secondary Process ◽  
Community Based ◽  
Content Type ◽  
First Case

Purpose – The purpose of this paper is to describe the case of Buurtzorg Nederland as a good practice example of integrated care, focussing in particular on the organizational aspects of its innovation. As the field of integrated care is still in many ways in its infancy, it is hoped that lessons learned could help other agencies and other systems seeking to reform community-based care. Design/methodology/approach – Drawing on a grounded approach, this case study is based on individual interviews with 38 respondents comprising staff, founder, co-founders, coaches, nurses, clients and a trainer and analysis of internal company reports. Findings – Based on the case study the authors suggest an integrated approach as the main explanation of the good practice at Buurtzorg rather than a focus on one single concept such as management structure, information and communication technology, community-based care or a patient focus. Next to the multi-level approach it furthermore shows a multi-dimensional approach as explanation for its success. In this perspective the primary process is the leading process but fully supported by the secondary process containing support facilities from a head office of the organization. Practical implications – Buurtzorg Nederland has been awarded with several prizes for its good management practice in integrated care and attention internationally is growing. Originality/value – This paper provides the first case study write-up of the Buurtzorg model for an international audience, based on extensive research to be published in an international book.

scholarly journals Assessing building performance in residential buildings using BIM and sensor data

2019 ◽  
Vol 38 (1) ◽  
pp. 176-191 ◽  
Author(s):  
Kay Rogage ◽  
Adrian Clear ◽  
Zaid Alwan ◽  
Tom Lawrence ◽  
Graham Kelly
Keyword(s):  
Energy Use ◽  
Housing Stock ◽  
Residential Buildings ◽  
Performance Data ◽  
Sensor Data ◽  
Building Performance ◽  
Content Type ◽  
Building Maintenance ◽  
Building Management ◽  
Building Information

Purpose Buildings and their use is a complex process from design to occupation. Buildings produce huge volumes of data such as building information modelling (BIM), sensor (e.g. from building management systems), occupant and building maintenance data. These data can be spread across multiple disconnected systems in numerous formats, making their combined analysis difficult. The purpose of this paper is to bring these sources of data together, to provide a more complete account of a building and, consequently, a more comprehensive basis for understanding and managing its performance. Design/methodology/approach Building data from a sample of newly constructed housing units were analysed, several properties were identified for the study and sensors deployed. A sensor agnostic platform for visualising real-time building performance data was developed. Findings Data sources from both sensor data and qualitative questionnaire were analysed and a matrix of elements affecting building performance in areas such as energy use, comfort use, integration with technology was presented. In addition, a prototype sensor visualisation platform was designed to connect in-use performance data to BIM. Originality/value This work presents initial findings from a post occupancy evaluation utilising sensor data. The work attempts to address the issues of BIM in-use scenarios for housing sector. A prototype was developed which can be fully developed and replicated to wider housing projects. The findings can better address how indoor thermal comfort parameters can be used to improve housing stock and even address elements such as machine learning for better buildings.

An Integrated Computerised Maintenance Management System (I-CMMS) for IBS building maintenance

2019 ◽  
Vol 37 (3) ◽  
pp. 326-343
Author(s):  
Zul-Atfi Ismail
Keyword(s):  
Technology Implementation ◽  
Management System ◽  
System Development ◽  
Information Storage ◽  
Maintenance Management ◽  
Content Type ◽  
Building Maintenance ◽  
Development Life Cycle ◽  
Building Information ◽  
Information And Communication

Purpose The purpose of this paper is to focus on the development of an integrated computerised maintenance management system to improve the information storage of design and construction, diagnostic and defect risk assessments on IBS building through the integration of building information modelling (BIM). Design/methodology/approach The methodology used interviews with the IBS building client/maintenance contractor in Malaysia to gather information about maintenance management problems, approaches to address problems, information and communication technology implementation and use of emerging technologies, in addition to prototyping a system development life cycle for system development. Findings Relevant process flowchart documents of system development were obtained from the case study and reviewed to assist in providing an automation technique for decision-making and structural defect diagnostic operation through the integration of Visual Basic.Net, MS Access and Autodesk Revit software. Originality/value This research focuses on automatic bidirectional communications between an Expert System and BIM on a database level. Adoption of the approaches suggested in the research will enable the system to promote the development of zero IBS building maintenance.

Case-based reasoning and BIM systems for asset management

2015 ◽  
Vol 5 (3) ◽  
pp. 233-247 ◽  
Author(s):  
Ibrahim Motawa ◽  
Abdulkareem Almarshad
Keyword(s):  
Asset Management ◽  
Information Exchange ◽  
Relevant Information ◽  
Integrated System ◽  
Case Based Reasoning ◽  
Content Type ◽  
Building Maintenance ◽  
Building Models ◽  
Building Information ◽  
Case Based

Purpose – The next generation of Building Information Modelling (BIM) seeks to establish the concept of Building Knowledge Modelling (BKM). The current BIM applications in construction, including those for asset management, have been mainly used to ensure consistent information exchange among the stakeholders. However, BKM needs to utilise knowledge management (KM) techniques into building models to advance the use of these systems. The purpose of this paper is to develop an integrated system to capture, retrieve, and manage information/knowledge for one of the key operations of asset management: building maintenance (BM). Design/methodology/approach – The proposed system consists of two modules; BIM module to capture relevant information and case-based reasoning (CBR) module to capture the operational knowledge of maintenance activities. The structure of the CBR module was based on analysis of a number of interviews and case studies conducted with professionals working in public BM departments. This paper discusses the development of the CBR module and its integration with the BIM module. The case retaining function of the developed system identifies the information/knowledge relevant to maintenance cases and pursues the related affected building elements by these cases. Findings – The paper concludes that CBR as a tool for KM can improve the performance of BIM models. Originality/value – As the research in BKM is still relatively immature, this research takes an advanced step by incorporating the intelligent functions of knowledge systems into BIM-based systems which helps the transformation from the conventional BIM to BKM.

A strategic decision model for evaluating college and university sustainability investments

2014 ◽  
Vol 37 (1) ◽  
pp. 2-18 ◽  
Author(s):  
Tom Murphy ◽  
Will O'Brien
Keyword(s):  
Capital Investment ◽  
Decision Model ◽  
Investment Decisions ◽  
Lessons Learned ◽  
Strategic Decision ◽  
Application Development ◽  
Content Type ◽  
College And University ◽  
Potential Value ◽  
Leading Role

Purpose – The paper aims to examine a strategic decision model and its potential value for assisting academic institutional leaders in addressing climate change by making better informed sustainability investment decisions. Design/methodology/approach – Although the vast majority of engagements have focused on IT project selection and prioritization, it will be demonstrated that there is direct applicability to capital investment decisions related to sustainability. Examples of the results are provided with instructions on how to implement a similar approach for organizations challenged with selection and prioritization of sustainability projects. Finally, the model is assessed critically in terms of challenges and lessons learned from client projects. Findings – The strategic decision model has been found to provide a broader framework for decisions, i.e. both qualitative and quantitative. At the same time, the methodology used with the model engages more stakeholders in the process to help build consensus regarding investment and project decisions. As a portfolio-based model, relative value and risk can be viewed easily to enable focus on what the stakeholders believe to be key projects. This perspective and the functionality of the application enable action to be taken by the decision maker to possibly reduce project risk and/or increase potential value of specific projects. Research limitations/implications – It was determined that additional research, data collection and application development would be necessary if the model were to be used for benchmarking for sustainability planning investment decisions. Practical implications – The paper proposes that colleges and universities consider the use of the portfolio decision model and, where appropriate, implement the model as part of their sustainability program. The anticipated benefits of this action would include: greater involvement of key stakeholders in support of required organizational change, improvement in the quality of investment decisions, increased success of sustainability projects and data which will enable future benchmarking. Originality/value – Given this emergent leading role of universities in championing sustainability efforts, the purpose of this paper is to provide college and university leaders a tool to address the challenges related to investment decisions targeted at sustainability projects, such as environmental footprint reduction in support of achieving sustainability for their respective institutions.

Implementation of BIM technology for knowledge transfer in IBS building maintenance projects

2018 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zul-Atfi Ismail
Keyword(s):  
Knowledge Transfer ◽  
Management Practices ◽  
Maintenance Management ◽  
Structural Defects ◽  
Automation System ◽  
Prototype System ◽  
Conventional System ◽  
Content Type ◽  
High Rise ◽  
Building Maintenance

Purpose The current maintenance management method affects the efficiency of the complex, high-rise industrialised building system (IBS) building maintenance management projects in Malaysia. The usage of a conventional system (paper-based reports/unsystematic database) has various drawbacks, such as IBS component aesthetic and structural defects which occur repeatedly in the building and maintenance of conventional building, lack of integration between maintenance systems and lack of the intelligent capabilities of linking defect diagnosis operations in maintenance affecting various building elements with IBS component defect knowledge. Thus, the purpose of this paper is to focus on the development of a mechanism to improve IBS component defect knowledge transfer in IBS building maintenance projects through the integration of building information modelling (BIM). Design/methodology/approach Eight clients/maintenance contractors were selected based on the major problems of using a conventional system to investigate the maintenance management practices in each complex and high-rise IBS building. Findings The findings indicated that several computerised systems such as Building Automation System and Supervisory Control and Data Acquisition System are used by a client/maintenance contractor. Moreover, BIM technology awareness was found to be limited, with no implementation in IBS building maintenance till now. The results of this case study were used as a foundation for the development of a prototype system using Computerised Maintenance Management System, Expert System and BIM. Originality/value The development of this new system improves IBS component diagnosis knowledge integration with the BIM technology.

Determining the level of development for BIM implementation in large-scale projects

2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Raif Alshorafa ◽  
Esin Ergen
Keyword(s):  
Case Studies ◽  
Large Scale ◽  
Current Practice ◽  
Lessons Learned ◽  
Information Modeling ◽  
Adoption Process ◽  
Content Type ◽  
International Firms ◽  
Building Information ◽  
The Usa

Purpose Proper definition of level of development (LOD) is one of the significant issues in building information modeling (BIM) applications; however, it is still not adequately addressed during BIM implementations. The purpose of this paper is to investigate and describe the current practice in defining the LOD in large-scale BIM-based projects and identify the challenges and solutions that were provided. Design/methodology/approach Four case studies were performed at four different types of large-scale projects to depict the current practice in determining the LOD and the required properties of elements that are going to be included in a BIM model. Semi-structured face-to-face interviews were performed to collect information from six professionals from four international firms. Findings The findings of the case studies revealed that defining LOD is an ambiguous process and requires high-cumulated experience. The results provide the challenges, adopted solutions and lessons learned. It was highlighted that the cost of including an element or related information in the model should be compared to the benefit of having that information in the model from the perspective of defined BIM uses. Research limitations/implications The findings are based on the projects that were performed in three developing countries. However, the main contractors were international companies and the construction management firms were well-known companies in the USA. In the future, additional case studies can be performed in other countries to identify similarities and regional differences. Practical implications The results of this study can be used to highlight the current needs in determining the LOD and guide the efforts for developing standards and policies in the AEC sector to streamline BIM adoption process in practice. The practitioners can utilize the findings of this study to increase their efficiency in adopting BIM and to decrease the time loss and cost overruns. Originality/value Most of the previous studies investigated the benefits and challenges when adopting BIM, and few of them considered LOD definition as a core part of this process. This study specifically investigated the current practice in determining the LOD and the required properties of elements that are going to be included in a BIM model. It also described the applied solutions and lessons learned in the case studies.

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