Knowledge management and value creation in the post-crisis banking system

2019 ◽  
Vol 23 (2) ◽  
pp. 263-278 ◽  
Author(s):  
Francesco Campanella ◽  
Armand Derhy ◽  
Francesco Gangi
Keyword(s):  
Competitive Advantage ◽  
Intellectual Capital ◽  
Value Creation ◽  
Knowledge Creation ◽  
Economic Value ◽  
Banking System ◽  
Positive Influence ◽  
Content Type ◽  
Creation Process ◽  
The Relationship

Purpose This paper aims to demonstrate the existence of a relationship between the knowledge creation process and competitive advantage in the banking system. The framework of knowledge creation processes adopted in this research is the spiral of knowledge proposed by Nonaka and Takeuchi (1995). The concept of competitive advantage is limited to the measurement of economic value by adopting methods that compare the financial performance of the banks with related markets. The objective of this research is to answer the following research question: Which factors of the spiral of knowledge are relevant for increasing a bank’s economic value? Design/methodology/approach The sample used for this empirical research is composed of 960 banks operating in 24 countries. The sample was analyzed from 2012 to 2015 and includes 3,840 observations. Regarding the methodology, hypothesis demonstration was carried out using a panel analysis (generalized least squares regression) on a set of variables. Findings The results show that Nonaka and Takeushi’s spiral of knowledge has a positive influence on value creation in the banking system. However, not all factors of the four modalities of converting tacit knowledge into explicit knowledge and vice versa have a positive influence on the economic value of banks. Therefore, by excluding factors that have a negative influence or are not significant, it is possible to formulate an empirical model that illustrates the relationship between the spiral of knowledge and the economic value of banks. Originality/value There is a lack of studies on the knowledge creation process in the banking system because most of the research is geographically limited, and empirical tests are performed on small samples. Second, generally, these studies are limited to the relationship between intellectual capital and bank performance measured by accounting ratios. However, intellectual capital is only one component of the broader concept of knowledge. This research uses a large and geographically diverse sample and studies the relationship between the spiral of knowledge and economic value, which is measured by various financial techniques.

The effects of knowledge creation process on organizational performance using the BSC approach: the mediating role of intellectual capital

2018 ◽  
Vol 22 (4) ◽  
pp. 802-823 ◽  
Author(s):  
Gholamhossein Mehralian ◽  
Jamal A. Nazari ◽  
Peivand Ghasemzadeh
Keyword(s):  
Organizational Performance ◽  
Intellectual Capital ◽  
Knowledge Creation ◽  
Structural Equation ◽  
Positive Impact ◽  
Equation Modeling ◽  
Success Factor ◽  
Content Type ◽  
Key Dimensions ◽  
The Relationship

PurposeKnowledge is a key success factor in achieving competitive advantage in the current fast-paced and uncertain economic environment. Several studies in the literature have analyzed the relationship between knowledge creation (KC) and organizational success; however, the mechanisms by which KC leads to accumulation of intellectual capital (IC) and thereby affects various dimensions of organizational performance are understudied. The purpose of this paper is to examine how KC and IC and their relationship influence key dimensions of organizational performance.Design/methodology/approachA research model was developed and tested based on the literature in the areas of KC, IC and organizational performance. This study uses a survey sent to companies in an intensive knowledge-based industry. The balanced scorecard (BSC) approach was used to measure the key dimensions of organizational performance.FindingsThe results from structural equation modeling (SEM) on 470 completed questionnaires received from the pharmaceutical companies in Iran reveal that KC activities lead to the accumulation of organizational IC and IC has a crucial and positive impact on the BSC. Furthermore, the results from the path analysis indicate that IC mediates the effects of KC on the BSC.Practical implicationsThe findings of this study contribute to the extant literature on the relationship between knowledge and organizational performance by demonstrating that knowledge and KC lead to performance when organizations utilize KC activities and leverage them to accumulate IC. Once used effectively, IC will result in a better performance in the knowledge-intensive environments.Originality/valueThis is the first study that investigates how KC contributes to firm performance by incorporating the mediating impact of IC on the BSC. The proposed model and results will help organizations to identify the mechanisms through which KC initiatives improve organizational performance.

The relationship between intellectual capital and big data: a review

2018 ◽  
Vol 26 (3) ◽  
pp. 361-380 ◽  
Author(s):  
Federica De Santis ◽  
Claudia Presti
Keyword(s):  
Big Data ◽  
Intellectual Capital ◽  
Value Creation ◽  
Design Methodology ◽  
Content Type ◽  
A Value ◽  
Starting Point ◽  
The Relationship ◽  
Practical Implications ◽  
Decision Making Tool

PurposeThis paper aims to give an integrated framework for analysing the main opportunities and threats related to the exploitation of Big Data (BD) technologies within intellectual capital (IC) management.Design/methodology/approachBy means of a structured literature review (SLR) of the extant literature on BD and IC, the study identified distinctive opportunities and challenges of BD technologies and related them to the traditional dimensions of IC.FindingsThe advent of BD has not radically changed the risks and opportunities of IC management already highlighted in previous literature. However, it has significantly amplified their magnitude and the speed with which they manifest themselves. Thus, a revision of the traditional managerial solutions needed to face them is required.Research limitations/implicationsThe developed framework can contribute to academic discourse on BD and IC as a starting point to understanding how BD can be turned into intangible assets from a value creation perspective.Practical implicationsThe framework can also represent a useful decision-making tool for practitioners in identifying and evaluating the main opportunities and threats of an investment in BD technologies for IC management.Originality/valueThe paper responds to the call for more research on the integration of BD discourse in the fourth stage of IC research. It intends to improve this understanding of how BD technologies can be exploited to create value from an IC perspective, focussing not only on the potential of BD for creating value but also on the challenges that it poses to organizations.

Visualizing intellectual capital using service-dominant logic

2017 ◽  
Vol 29 (6) ◽  
pp. 1745-1768 ◽  
Author(s):  
Janet Davey ◽  
Rachael Alsemgeest ◽  
Samuel O’Reilly-Schwass ◽  
Howard Davey ◽  
Mary FitzPatrick
Keyword(s):  
Competitive Advantage ◽  
Intellectual Capital ◽  
Value Creation ◽  
Hotel Industry ◽  
Annual Reports ◽  
Future Research ◽  
Research Approach ◽  
Content Type ◽  
Reporting Practices ◽  
Operant Resources

Purpose The purpose of this paper is to investigate intellectual capital (IC) reporting, from a service-centric approach, in the hotel industry. The strategic enhancement of value-creation and sustainable competitive advantage requires both management and measurement. Sound measurement and reporting practices enable management performance to be judged; one such practice is IC disclosure. Service-dominant (S-D) logic emphasizes that intangible operant resources, the foundation of IC, are at the core of competitive advantage. Design/methodology/approach A disclosure instrument based on S-D logic and designed specifically for the hotel industry was applied to the annual reports and sustainability reports (in English) of 30 Asian hotel companies. Content analysis measured the disclosures of dynamic IC assets typically overlooked by traditional IC disclosure instruments. Findings The majority of IC communication concerns lower-order basic operant resources. Although more than one-third of the companies’ disclosures of IC assets relate to collaborative processes and practices that support networked value-creation, most disclosures demonstrate a prevailing firm-centric orientation. IC items regarding reciprocated relationship and informational management were minimally reported. Research limitations/implications A single research approach was used. Future research could use other communication channels to triangulate. Practical implications The results highlight opportunities for hotel companies to better report their IC assets as part of their value-creating strategies. Originality/value This research is one of the first to operationalize S-D logic concerning IC. It provides a promising framework for understanding IC reporting in the hotel industry.

Exploring the mediating role of intellectual capital and competitive advantage on the relation between CSR and financial performance in SMEs

2017 ◽  
Vol 13 (1) ◽  
pp. 1-23 ◽  
Author(s):  
Priyanka Jain ◽  
Vishal Vyas ◽  
Ankur Roy
Keyword(s):  
Financial Performance ◽  
Competitive Advantage ◽  
Intellectual Capital ◽  
Geographical Area ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Content Type ◽  
Mediating Role ◽  
The Relationship

Purpose The relationship between corporate social responsibility (CSR) and financial performance (FP) is a much-researched topic in academic arena. Recent studies disclosed that intellectual capital (IC) significantly impacts the success and survival of organizations. Moreover, theoretical assertions confirm that competitive advantage (CA) mediates the association between IC and FP. This has opened up new dimensions for the study. Therefore, this study aims to develop a theoretical model, first, to specify these relations and, second, to explore the mediating role of IC and CA on the relation between CSR and FP in the context of small- and medium-sized enterprises (SMEs). Design/methodology/approach Hypotheses are tested through a survey conducted on 384 SMEs in Rajasthan state. A structured questionnaire having 38 variables was used, and collected data are subjected to confirmatory factor analysis. Structural equation modeling was used to validate the measurement model and to test the mediating effect. Findings The findings indicate a weak positive relation between CSR and FP. The empirical data provide supportive evidence that IC has a profound impact on CSR and FP relationship. Specifically, it was noticed that the mediating role of CA on this relationship was not as reflective as described in the literature. Research limitations/implications The limitation of this study is that it is limited to one country, more specific to one geographical area of a country; therefore, findings of the study cannot be generalized in terms of its implications to other regions and countries. Originality/value Very few empirical studies have analyzed the mediating role of IC and CA on the relationship between CSR and FP. This study is expected to enable scholars and practitioners to have a more definite and direct understanding of the implication of IC and CA in association between CSR and FP.

scholarly journals Intellectual capital as a key driver of firms’ performance in the age of globalization: case of Croatia

2021 ◽  
Vol 129 ◽  
pp. 03022
Author(s):  
Tomislava Pavic Kramaric ◽  
Marko Miletic ◽  
Marijana Bartulovic
Keyword(s):  
Intellectual Capital ◽  
Performance Enhancement ◽  
Stock Exchange ◽  
Economic Value ◽  
Value Added ◽  
Positive Influence ◽  
Key Factor ◽  
Key Driver ◽  
Globalized World ◽  
The Relationship

Research background: Intellectual capital (IC) is given an increasing importance in the context of companies’ activities in the knowledge – oriented economy and is thought to be a key factor of competitiveness and financial performance enhancement in modern globalized world. Many methods have been introduced over time to measure IC with value added intellectual capital (VAIC) proposed by Pulic (1998) playing an important role. Purpose of the article: The aim of this paper is to investigate the relationship between the intellectual capital and its components, specifically, human capital, capital employed and structural efficiency on corporate performance of Croatian companies listed on Zagreb Stock Exchange (ZSE) in the period 2016 – 2020. Methods: The performance is expressed with profitability, specifically ROA, and market valuation, i.e. Tobin’s Q while the value added intellectual capital (VAIC) is used to measure IC as well as its components. A set of control variables comprising of firm size, leverage and age is also covered in the research while static panel analysis is performed to identify variables that might contribute to firm performance. Findings & Value added: The statistically significant and positive influence of VAIC and its components indicate that an enhancement in the efficiency of firms’ resources and employees’ knowledge leads to creation of new economic value.

A Study on Effectiveness of Investment in Intellectual Capital of Indian Knowledge Companies

2015 ◽  
Vol 3 (2) ◽  
Author(s):  
Amitava Mondal ◽  
Santanu Kumar Ghosh
Keyword(s):  
Competitive Advantage ◽  
Intellectual Capital ◽  
Value Creation ◽  
Process Knowledge ◽  
Creation Process ◽  
Knowledge Based ◽  
Efficiency And Effectiveness ◽  
Monetary Assets ◽  
Value Creation Process

Intellectual capital (IC) is non-monetary assets or resources without physical substances which are underlying factors of a firms value creation process. Knowledge based companies mainly depend upon these type of assets for their value creation and competitive advantage. The present study makes an attempt to examine efficiency and effectiveness of investment in intellectual capital of 100 Indian knowledge companies during the period 2002 to 2011.

scholarly journals Personality traits and intrapreneurial behaviour

2020 ◽  
Vol 14 (1) ◽  
pp. 31-46 ◽  
Author(s):  
Muhammad Zubair Alam ◽  
Shazia Kousar ◽  
Aiza Shabbir ◽  
Muhammad Ali Kaleem
Keyword(s):  
Competitive Advantage ◽  
Personality Traits ◽  
Structural Equation ◽  
Group Analysis ◽  
Positive Influence ◽  
Content Type ◽  
Individual Level ◽  
The Impact ◽  
The Relationship ◽  
Structured Questionnaire

Purpose Intrapreneurship is rapidly concerning organizations to tailor their operations and strategies for competitive advantage. Research on intrapreneurial dimensions is in the developing stage, requiring more rigorous methods of investigation and application in various contexts. This study aims to focus on individual level intrapreneurship by examining the association of personality traits (PTs) on intrapreneurial behaviour (IB) moderated by knowledge sharing behaviour (KSB) and comparison of employees in engineering and functional departments. Design/methodology/approach A survey has been conducted for data collection using a structured questionnaire. Partial least squares structural equation modelling has been used for hypotheses testing, moderation and multi-group analysis on a sample of 534 respondents. Findings Results reveal that PTs exerted a positive influence on IB. The impact of PTs on IB was more pronounced in the employees of functional departments. KSB moderates positively in the relationship between PTs and IB. Both groups significantly differ in dimensions of PTs. Practical implications Organizations can do little to improve PTs of employees, which impacts on intrapreneurship in organizations. However, KSB in organizations can be improved by adopting various measures. KSB eventually promotes innovation in organizations resulting in an overall competitive advantage for firms. Originality/value This is the first study that contributes theoretically in intrapreneurship literature by providing insights on PTs impacting IB incorporating KSB and comparing the diverse group of employees.

Exploring the relationship between the knowledge creation process and intellectual capital in the pharmaceutical industry

2014 ◽  
Vol 21 (4) ◽  
pp. 258-273 ◽  
Author(s):  
Gholamhossein Mehralian ◽  
Jamal A. Nazari ◽  
Peyman Akhavan ◽  
Hamid Reza Rasekh
Keyword(s):  
Human Capital ◽  
Pharmaceutical Industry ◽  
Intellectual Capital ◽  
Knowledge Creation ◽  
Strong Support ◽  
Equation Modeling ◽  
Research Model ◽  
Content Type ◽  
Seci Model ◽  
The Relationship

Purpose – This paper aims to explore the relationship between knowledge creation and intellectual capital (IC) through an empirical study in the pharmaceutical industry. In the current economy, knowledge and IC are considered as the most important organizational assets and are the key resources in gaining competitive advantage. Design/methodology/approach – This paper adopts the socialization, externalization, combination and internalization (SECI) model to examine the format of knowledge creation processes (KCP) and uses a model to demonstrate the relationship between KCP and IC and its components in the pharmaceutical industry. A valid instrument was adopted to collect the required data on KCP and and IC dimensions. Structural equation modeling was used to assess the measurement model and to test the research hypotheses using the data collected from 470 completed questionnaires. Findings – The results supported the research model and revealed that KCP has significant influence on the accumulation of human capital. The performance of human capital manifests significant impact on structural capital and relational capital. Practical limitations/implications – Given the strong association between KCP and IC, managers should define their own robust operations for knowledge creation to improve their IC accumulation. Originality/value – This research departs from the earlier research on KCP–IC by adopting the SECI model and a research model that facilitates the exploration of the relationship between KCP and IC dimensions in the pharmaceutical industry. The research results provided strong support for the KCP–IC relationship.

The role of intellectual capital in financial development: evidence from the banking sector of Turkey

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hakan Uslu
Keyword(s):  
Human Capital ◽  
Financial Performance ◽  
Intellectual Capital ◽  
Banking Sector ◽  
Relevant Literature ◽  
Banking System ◽  
Value Added ◽  
Value Drivers ◽  
Content Type ◽  
The Relationship

Purpose The objective of this study is to explore and compare intellectual capital (IC) and its three components in deposit, investment and participation banks operating in Turkey’s banking sector, and to analyze empirically the relationship between intellectual capital and financial performances of the banks. Design/methodology/approach The study uses a panel data of 46 banks operating in the Turkish banking system during the period of 2005–2019. To measure intellectual capital, value-added intellectual coefficient (VAIC) is used, consisting of the efficiency of a firm’s three types of capital – that is human, structural and employed capitals. To examine the proposed research hypotheses for each bank type separately, multiple regression analysis methods are used. Findings The findings of this paper reveal a positive and statistically significant relationship between IC and financial performance of the banks. Specifically, two of the components of IC, namely, employed and human capital efficiencies, are the most influential value drivers for the financial profitability of the banks, whereas structural capital efficiency has less importance in the profitability of the banks. The financial performance of the banks in Turkey is affected mostly by human capital. Therefore, if banks plan to increase their profitability, they need to pay more attention to human capital than structural and employed capitals. Originality/value The current study can be considered as one of the most comprehensive studies on analyzing the relationship between intellectual capital and financial performances of businesses in the Turkish banking sector. The previous studies analyzed either the banks individually or all banks as one group. The paper provides a valuable framework for executives, managers and policymakers in managing IC within the Turkish context as the most comprehensive study in the relevant literature.

Intellectual capital and Organization performance in the manufacturing sector of Mexico

2018 ◽  
Vol 56 (8) ◽  
pp. 1818-1834 ◽  
Author(s):  
Manuel Alejandro Ibarra Cisneros ◽  
Felipe Hernandez-Perlines
Keyword(s):  
Intellectual Capital ◽  
Small And Medium Enterprises ◽  
Manufacturing Sector ◽  
National Level ◽  
Positive Influence ◽  
Future Research ◽  
Organization Performance ◽  
Confirmatory Factor Analyses ◽  
Content Type ◽  
The Relationship

Purpose The purpose of this paper is to empirically test the relationship between the various components of intellectual capital (IC) (human, organizational, technological and relational) and organization performance (OP) in small and medium enterprises (SMEs) in the manufacturing sector in the region of Baja California, Mexico. Design/methodology/approach A sample of 127 surveys was applied to CEOs, CFOs or managers of SMEs. In order to test the research hypotheses, a multiple regression was run prior to the development of exploratory and confirmatory factor analyses. Findings The results showed that the four capitals have a positive influence on OP; the evidence is consistent with several studies in Mexico and abroad. Furthermore, knowledge management was introduced as a moderating variable and the result was that it negatively moderates the relationship between IC and OP. Research limitations/implications The main limitation of this research is that it only focused on one region and a single sector in Mexico. However, future research at the national level might verify the hypotheses tested. Originality/value This research contributes to enrich the theoretical framework for the Mexican context regarding IC; additionally, it allows contrasting the evidence with other studies at national and international levels.

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