How does subsidiary autonomy influence performance? The moderating role of uncertainty

2018 ◽  
Vol 9 (3) ◽  
pp. 348-365 ◽  
Author(s):  
Zhijun Chen ◽  
Li Zheng
Keyword(s):  
Ordinary Least Squares ◽  
Stock Exchanges ◽  
Subsidiary Performance ◽  
Content Type ◽  
Management Modes ◽  
Strategic Autonomy ◽  
The Relationship ◽  
Selection Of ◽  
Operational Autonomy

Purpose The purpose of this paper is to explore the influence of subsidiary autonomy on subsidiary performance under uncertainty. Based on previous studies, the authors classify subsidiary autonomy into two categories, namely, strategic autonomy and operational autonomy, and investigate the relationships between these two categories of subsidiary autonomy and subsidiary performance under uncertainty. Design/methodology/approach The sample includes the subsidiaries listed on the Shanghai and Shenzhen Stock Exchanges in China from 2012 to 2015. Ordinary least squares are used to examine the hypotheses. Findings The results indicate that strategic autonomy is negatively related to subsidiary performance, whereas operational autonomy is positively associated with subsidiary performance. Moreover, uncertainty weakens the negative strategic autonomy-subsidiary performance linkage. Originality/value The findings of this study indicate that two categories of subsidiary autonomy (strategic autonomy, operational autonomy) have different effects on subsidiary performance. Moreover, uncertainty moderates the above relationships. This study explores the relationship between subsidiary autonomy and subsidiary performance and provides a useful guidance for the selection of subsidiaries’ management modes.

Exploring consumers' response to text-based chatbots in e-commerce: the moderating role of task complexity and chatbot disclosure

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Xusen Cheng ◽  
Ying Bao ◽  
Alex Zarifis ◽  
Wankun Gong ◽  
Jian Mou
Keyword(s):  
Task Complexity ◽  
Deep Understanding ◽  
Ordinary Least Squares ◽  
Survey Method ◽  
Least Squares Regression ◽  
Moderating Effects ◽  
Content Type ◽  
Identity Disclosure ◽  
The Relationship

PurposeArtificial intelligence (AI)-based chatbots have brought unprecedented business potential. This study aims to explore consumers' trust and response to a text-based chatbot in e-commerce, involving the moderating effects of task complexity and chatbot identity disclosure.Design/methodology/approachA survey method with 299 useable responses was conducted in this research. This study adopted the ordinary least squares regression to test the hypotheses.FindingsFirst, the consumers' perception of both the empathy and friendliness of the chatbot positively impacts their trust in it. Second, task complexity negatively moderates the relationship between friendliness and consumers' trust. Third, disclosure of the text-based chatbot negatively moderates the relationship between empathy and consumers' trust, while it positively moderates the relationship between friendliness and consumers' trust. Fourth, consumers' trust in the chatbot increases their reliance on the chatbot and decreases their resistance to the chatbot in future interactions.Research limitations/implicationsAdopting the stimulus–organism–response (SOR) framework, this study provides important insights on consumers' perception and response to the text-based chatbot. The findings of this research also make suggestions that can increase consumers' positive responses to text-based chatbots.Originality/valueExtant studies have investigated the effects of automated bots' attributes on consumers' perceptions. However, the boundary conditions of these effects are largely ignored. This research is one of the first attempts to provide a deep understanding of consumers' responses to a chatbot.

It pays to be happy (if you are a man)

2014 ◽  
Vol 35 (3) ◽  
pp. 392-414 ◽  
Author(s):  
Vinod Mishra ◽  
Russell Smyth
Keyword(s):  
Subjective Wellbeing ◽  
Gender Wage Gap ◽  
Wage Gap ◽  
Ordinary Least Squares ◽  
Cross Sectional ◽  
Content Type ◽  
And Gender ◽  
The Relationship ◽  
Identification Strategy

Purpose – The purpose of this paper is to use cross-sectional data collected from six cities in China to examine the relationship between subjective wellbeing and male and female earnings and also to consider the contribution of differences in subjective wellbeing to explaining the gender wage gap. Design/methodology/approach – The paper uses survey data for 3,390 respondents working in a variety of blue collar and white collar jobs across a range of sectors including government, heavy and light manufacturing, mining and services in six Chinese cities: Chengdu, Dalian, Fushun, Fuxin, Fuzhou and Wuhan. The authors employ the ordinary least squares, Lewbel instrumental variable and Blinder-Oaxaca decomposition to econometrically analyze the relationship between subjective wellbeing and gender wage gap. Findings – The paper finds that the relationship between subjective wellbeing and wages is stronger for males than females. The authors note that 0.2 percent of the observed gender wage gap can be attributed to differences in mean subjective wellbeing in favor of females, while 53.5 percent can be ascribed to gender differences in returns to subjective wellbeing in favor of males. The paper also finds evidence that the relationship between subjective wellbeing and income is non-linear and that income peaks at higher levels of subjective wellbeing for men than women. Originality/value – The paper extends the existing literature in three important ways. First, the authors use a novel identification strategy, proposed by Lewbel (2012); second it uses a better measure for subjective wellbeing and third, it examine the role of differences in subjective wellbeing in explaining the gender wage gap.

Voicing concerns for greater engagement

2018 ◽  
Vol 6 (1) ◽  
pp. 54-65 ◽  
Author(s):  
Manish Gupta ◽  
Sindhu Ravindranath ◽  
Y.L.N. Kumar
Keyword(s):  
Organizational Culture ◽  
Social Exchange ◽  
Work Engagement ◽  
Negative Impact ◽  
Job Insecurity ◽  
Ordinary Least Squares ◽  
Survey Method ◽  
Content Type ◽  
The Relationship

Purpose Scholars argue that supervisor’s job insecurity may affect subordinates’ work engagement. Moreover, this relationship may be mediated by subordinates’ pro-social voice and the relationship between the supervisor’s job insecurity and subordinates’ pro-social voice may be moderated by organizational culture. Therefore, the purpose of this paper is twofold. First, to examine the mediating role of the subordinate’s pro-social voice between supervisor’s job insecurity and subordinates’ work engagement. Second, to test the moderating role of organizational culture between supervisor’s job insecurity and the subordinates’ pro-social voice. Design/methodology/approach Data were gathered from employees of a large hospital in India using face-to-face data cross-sectional survey method. To test the proposed hypotheses, ordinary least squares regression analysis was performed on the data obtained. Findings The results indicated support for the proposed model in two ways. First, the subordinate’s pro-social voice mediated the relationship between supervisor’s job insecurity and the subordinate’s work engagement. Second, organizational culture acted as a moderator between supervisor’s job insecurity and the subordinate’s pro-social voice. Research limitations/implications The results augment social exchange theory by identifying the crucial role that voicing concerns plays in reducing the negative impact of supervisor’s job insecurity on the subordinates’ work engagement. Practical implications The study findings encourage managers to create an organizational culture that allows the subordinates to challenge their supervisor’s decisions. Originality/value To the best of the researchers’ knowledge, this is the first study to test job insecurity of the supervisors instead of the same respondents as a predictor of pro-social voice.

Investigating employee creativity through employee polychronicity and employee resilience: a glimpse of nurses working in the health-care sector

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Khalid Anser ◽  
Zahid Yousaf ◽  
Muhammad Sharif ◽  
Wang Yijun ◽  
Abdul Majid ◽  
...  
Keyword(s):  
Health Care ◽  
Quantitative Research ◽  
Ordinary Least Squares ◽  
Health Care Sector ◽  
Employee Creativity ◽  
Content Type ◽  
Mediating Role ◽  
The Impact ◽  
The Relationship

PurposeThis study aims to investigate the relationship between employee polychronicity and employee creativity. This study also explores the mediating role of employee resilience in the relationship between employee polychronicity and employee creativity.Design/methodology/approachThis study was based on a quantitative research design, and a survey instrument was used to collect data from doctors and nurses. Ordinary least squares (OLS) regression and four-step Baron and Kenney (1986) approaches were used to check the impact of nurses’ polychronicity on creativity through resilience.FindingsResults proved that employee polychronicity positively influences employee creativity. The finding indicates that employee resilience acts as a mediator in the relationship between employee polychronicity and employee creativity.Originality/valueThe worth of this study rests on the deeper understanding of the employee polychronicity–employee creativity link in the health-care sector. Moreover, by bringing to the fore employee resilience as a mediator of the polychronicity–creativity relationship, this study provided a new vantage point to explore the intricacies concerned with the relationships between polychronicity, resilience and creativity.

Geographical aggregation and incubator graduation performance: the role of incubator assistance

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Bojun Hou ◽  
Jin Hong ◽  
Yang Yang
Keyword(s):  
Positive Relationship ◽  
Technical Assistance ◽  
Least Squares Method ◽  
Ordinary Least Squares ◽  
Content Type ◽  
Multiple Observations ◽  
Start Ups ◽  
The Relationship ◽  
Ordinary Least Squares Method

PurposeThis paper attempts to use agglomeration theory and ecological theory to explore how geographic agglomeration affects the graduation performance of incubator community. The authors argue that increasing the incubator community density can improve the opportunities for mutualism and learning among incubators. However, as the competition intensifies, the above positive relationship will weaken when the incubator density exceeds a certain level.Design/methodology/approachThe authors use a unique panel dataset of 438 National Technology Business Incubators (NTBIs) in China spanning from 2008 to 2012. Since each NTBIs contains multiple observations for different years, these observations that belong to a cross-section are not completely independent of each other; therefore, the regression using ordinary least squares method underestimates the standard deviations of the variables. To solve this problem, the authors regress this cluster panel data using the Newey–West robust variance estimator.FindingsThe empirical results show that incubator community density is conducive to promoting incubation performance, while the positive relationship between the incubator community density and incubation performance gradually weakens as the population density of incubators surpasses a certain level. Further, the authors examine how incubator assistance (technical assistance and business assistance) moderates the relationship between incubator density and incubation performance. The results indicate that this positive relationship is stronger when more business assistance is provided by incubator managers, while the moderating role of technical assistance is not supported.Originality/valueThis paper enriches the research on the relationship between incubator community density and graduation performance from the perspective of incubator assistance which helps start-ups to understand, absorb and transform external knowledge and resources, thereby promoting their growth.

The impact of technological innovation efficiency on firm growth

2019 ◽  
Vol 23 (1) ◽  
pp. 134-155 ◽  
Author(s):  
Rubén Martínez-Alonso ◽  
María J. Martínez-Romero ◽  
Alfonso A. Rojo-Ramírez
Keyword(s):  
Technological Innovation ◽  
Family Involvement ◽  
Firm Growth ◽  
Ordinary Least Squares ◽  
Least Squares Regression ◽  
Content Type ◽  
Family Involvement In Management ◽  
The Impact ◽  
The Relationship

Purpose The purpose of this paper is to offer new insights regarding an issue that has attracted the interest of multitude academics and practitioners in business management and family firm literature: technological innovation (TI). Specifically, this study brings new knowledge regarding both the impact of TI efficiency on firm growth and the moderating role of family involvement in management on such relationship. Design/methodology/approach The authors use a matched-pairs design and an ordinary least squares regression analysis to examine a sample of 152 Spanish manufacturing firms. Findings First, the authors show that firms obtaining higher TI efficiency are also those that achieve superior growth. Second, the authors reveal that as family involvement in management increases, the positive effect that TI efficiency exerts on firm growth is strengthened. Practical implications This study suggests that family managers should essentially consider various aspects such as tacit knowledge, social capital and long-standing collaborations with stakeholders to reinforce the relationship between TI efficiency and firm growth. Originality/value To the best of the authors’ knowledge, this is the first study that analyses the effect of TI efficiency on firm growth, as well as, when and to what extent family involvement in management influences the TI efficiency–growth relationship. Thus, this paper provides a deeper understanding of the importance that family managers could have on firm growth deriving from TI efficiency.

Role of managerial traits in firm-level corruption: evidence from Vietnam

2019 ◽  
Vol 27 (1) ◽  
pp. 52-72
Author(s):  
Gaygysyz Ashyrov
Keyword(s):  
Personality Traits ◽  
Ordinary Least Squares ◽  
Cross Sectional Survey ◽  
Firm Level ◽  
Cross Sectional ◽  
Content Type ◽  
Internal Locus Of Control ◽  
The Relationship ◽  
Managerial Traits

Purpose The purpose of this paper is twofold: first, to examine the link between behavioural and personality traits of firm representatives and bribery in the case study of Vietnam; second, to study whether corruption is associated to firm performance through managers’ personality traits. Design/methodology/approach This study uses novel data from micro, small and medium firms in Vietnam for investigating the relationship between behavioural and personality traits of representatives of firms and bribery. Stratified sampling method is employed to ensure an adequate number of firms in each province with different ownership types. Ordinary least squares and logistic estimation techniques are used in this analysis. Findings This paper finds that traits of risk loving and innovativeness are positively associated to the likelihood of paying bribe whereas managers’ internal locus of control is negatively related to the probability of paying bribe. This paper reveals that managers, who have risk loving characteristics and get engaged to bribe payments, are related to lower firm performances. Research limitations/implications Despite the fact that this paper provides robust and statistically significant empirical analysis, results from this paper are constrained with use of cross-sectional survey data, which has been conducted in 2015. Although this paper can provide strong correlations, it does not establish causal linkages and one should therefore be careful in interpreting the observed patterns as causal impacts. Originality/value The role of managerial personality traits in corruption interactions has not yet been explicitly proposed and empirically investigated. This paper attempts to fill this void by examining the relationship between managerial traits and corruption tendencies among SMEs in Vietnam.

Inclusive leadership, ambidextrous innovation and organizational performance: the moderating role of environment uncertainty

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lei Gong ◽  
Zhiying Liu ◽  
Yanzhen Rong ◽  
Lihua Fu
Keyword(s):  
Organizational Performance ◽  
Environmental Uncertainty ◽  
Ordinary Least Squares ◽  
Organizational Level ◽  
High Tech ◽  
Inclusive Leadership ◽  
Content Type ◽  
The Relationship ◽  
Moderating Role

PurposeThe purpose of this study is to explore how inclusive leadership promotes organizational performance through ambidextrous innovation (i.e. exploratory and exploitative innovation). Moreover, the authors examine the moderating role of environmental uncertainty in the relationship between inclusive leadership and ambidextrous innovation.Design/methodology/approachThis study conducted a questionnaire survey of high-tech enterprises in China and obtained 325 useable samples. The hypotheses were tested using latent path analysis and ordinary least squares regression.FindingsThe results indicate that exploratory and exploitative innovations mediate the relationship between inclusive leadership and organizational performance. Moreover, environmental uncertainty positively moderated the relationship between inclusive leadership and exploitative innovation.Practical implicationsManagers should value the critical role of inclusive leadership in promoting exploratory and exploitative innovation, which in turn improves organizational performance. Meanwhile, managers need to pay attention to the risk caused by environmental uncertainty.Originality/valueThis paper extends the influence of inclusive leadership on innovation from the individual level to the organizational level and reveals the influence mechanism of inclusive leadership on organizational performance. In addition, this study supplements the knowledge regarding the boundary conditions under which the influence of inclusive leadership is strengthened or weakened.

A new theoretical approach to intellectual capital: Meta-synthesis definitions of innovative literacy

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Asiye Yüksel ◽  
Mehmet Şahin GÖK ◽  
Gökhan ÖZER ◽  
Erşan CİĞERİM
Keyword(s):  
Intellectual Capital ◽  
Future Research ◽  
Capital Management ◽  
Content Type ◽  
Innovation Activities ◽  
Intellectual Capital Management ◽  
The Relationship ◽  
Literacy Research ◽  
Selection Of

PurposeThe importance of innovation has drastically increased across diverse academic and industrial fields. Innovation has been considered an outcome of intellectual capital management. The role of innovative literacy in intellectual capital management needs to be understood. Employees at all levels of the organisation carry out managerial and/or technical innovation activities by integrating their knowledge (with other members, including researchers and developers) and innovative attitude in line with the organisational goals. This study focuses on the methodological approaches to intellectual capital components at a conceptual level, based on the framework of innovative literacy, which is not prominent in the literature.Design/methodology/approachA meta-synthesis analysis was conducted, examining published articles from 1990 to 2016 based on selected keywords. The meta-synthesis analysis explored the concept of innovation literacy by revealing some of the relationships involved in intellectual capital performance.FindingsThe findings point to gaps and methodological weaknesses in innovative literacy research and provide insights for future research.Research limitations/implicationsWhile the findings of this study are useful, there are some limitations and recommendations for future research: One limitation of this study arises from the selection of the articles used in meta-synthesis analyses; these were published during the period 1990–2016. An expansion of the article selection to include articles published before 1990 can be useful to better understand the vision on innovation and intellectual capital. This research fills a conceptual gap in the literature. However, since this concept is evaluated using the human, customer and structural components of intellectual capital, researchers in the future can evaluate this concept with other components of intellectual capital. Finally, this research does not present a hypothesis on the relationship between innovative literacy and intellectual capital.Originality/valueThis study provides a novel conceptual view of integrating theories for ensuring sustainability of intellectual management and innovative literacy by synthesising findings from academic studies.

Future of the book and library creatively explored

2014 ◽  
Vol 115 (5/6) ◽  
pp. 211-224 ◽  
Author(s):  
Charlie Smith
Keyword(s):  
Physical Object ◽  
Library Design ◽  
Cultural Significance ◽  
Contemporary Culture ◽  
Content Type ◽  
The Public ◽  
Changing Role ◽  
The Relationship ◽  
Selection Of

Purpose – This paper aims to contribute to discussion about the changing role of libraries and their collections, through discussing projects designed by architecture students. Design/methodology/approach – The paper reflects on design projects produced by final-year students studying for an undergraduate degree in architecture. A project was set for a group of students to design a “Book Repository”. Each researched their own interpretation of what this might be, given contemporary issues such as increasing digitisation, falling numbers of library visitors, changing users’ needs and what they interpret as a future for books. This paper reviews a selection of the projects in the context of contemporary research, and discusses the book as a physical object, contemporary library design and the role of libraries as civic buildings. Findings – Despite being designed by digitally literate students, physical books are highly significant in every project; however, the cultural significance of the books is more important than the objects themselves. Also, the provision of spaces for the act of reading is notably absent. The relationship between the library and its context was a key theme for several projects, which explore innovative means through which to engage the public. Originality/value – Collectively these projects contribute to debate over the role of books and libraries in contemporary culture through the eyes of young designers. The paper will be of interest to those involved in the procurement and design of libraries.

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