Numeric rating of Apps on Google Play Store by sentiment analysis on user reviews

2014 ◽  
Author(s):  
Mir Riyanul Islam
Keyword(s):  
Sentiment Analysis ◽  
User Reviews ◽  
Google Play ◽  
Numeric Rating

scholarly journals Identification of Fraud Apps Using Sentiment Analysis Techniques

2021 ◽  
Vol 15 (23) ◽  
pp. 178-185
Author(s):  
Abeer Aljumah ◽  
Amjad Altuwijri ◽  
Thekra Alsuhaibani ◽  
Afef Selmi ◽  
Nada Alruhaily
Keyword(s):  
Sentiment Analysis ◽  
User Feedback ◽  
Sensitive Data ◽  
User Reviews ◽  
Analysis Techniques ◽  
Android App ◽  
Fake Reviews ◽  
Google Play

Considering that application’s security is an important aspect, especially nowadays with the increase in technology and the number of fraudsters. It should be noted that determining the security of an application is a difficult task, especially since most fraudsters have become skilled and professional at manipulating people and stealing their sensitive data. Therefore, we pay attention to spot insecure apps by analyzing user feedback on Google Play platform using sentiment analysis. As it is known, user reviews reflect their experiments and experiences in addition to their feelings and satisfaction with the application. But unfortunately, not all of these reviews are real, fake reviews do not reflect the sincerity of feelings, so we have been keen in our work to filter the reviews and deliver accurate and correct results. This tool is useful for both users wanting to install an android app and for developers interested in app’s optimization.

scholarly journals Android Apps Security Assessment using Sentiment Analysis Techniques: Comparative Study

2021 ◽  
Vol 15 (24) ◽  
pp. 123-133
Author(s):  
Abeer Aljumah ◽  
Amjad Altuwijri ◽  
Thekra Alsuhaibani ◽  
Afef Selmi ◽  
Nada Alruhaily
Keyword(s):  
Comparative Study ◽  
Sentiment Analysis ◽  
Security Assessment ◽  
Sensitive Data ◽  
User Reviews ◽  
Application Security ◽  
Analysis Techniques ◽  
Android Apps ◽  
Fake Reviews ◽  
Google Play

Considering that application security is an important aspect, especially nowadays with the increase in technology and the number of fraudsters. It should be noted that determining the security of an application is a difficult task, especially since most fraudsters have become skilled and professional at manipulating people and stealing their sensitive data. Therefore, we pay attention to trying to spot insecurity apps, by analyzing user feedback on the Google Play platform and using sentiment analysis to determine the apps level of security. As it is known, user reviews reflect their experiments and experiences in addition to their feelings and satisfaction with the application or not. But unfortunately, not all of these reviews are real, and as is known, the fake reviews do not reflect the sincerity of feelings, so we have been keen in our work to filter the reviews to be the result is accurate and correct. This study is useful for both users wanting to install android apps and for developers interested in app optimization.

scholarly journals Enhanced concept-level sentiment analysis system with expanded ontological relations for efficient classification of user reviews

2021 ◽  
Author(s):  
Asad Khattak ◽  
Muhammad Zubair Asghar ◽  
Zain Ishaq ◽  
Waqas Haider Bangyal ◽  
Ibrahim A Hameed
Keyword(s):  
Sentiment Analysis ◽  
User Reviews ◽  
Analysis System

scholarly journals Google Play Content Scraping and Knowledge Engineering using Natural Language Processing Techniques with the Analysis of User Reviews

2020 ◽  
Vol 30 (1) ◽  
pp. 192-208 ◽  
Author(s):  
Hamza Aldabbas ◽  
Abdullah Bajahzar ◽  
Meshrif Alruily ◽  
Ali Adil Qureshi ◽  
Rana M. Amir Latif ◽  
...  
Keyword(s):  
Logistic Regression ◽  
Language Processing ◽  
Mobile Application ◽  
Knowledge Engineering ◽  
Machine Learning Algorithms ◽  
Application Development ◽  
User Reviews ◽  
N Gram ◽  
Logistic Regression Algorithm ◽  
Google Play

Abstract To maintain the competitive edge and evaluating the needs of the quality app is in the mobile application market. The user’s feedback on these applications plays an essential role in the mobile application development industry. The rapid growth of web technology gave people an opportunity to interact and express their review, rate and share their feedback about applications. In this paper we have scrapped 506259 of user reviews and applications rate from Google Play Store from 14 different categories. The statistical information was measured in the results using different of common machine learning algorithms such as the Logistic Regression, Random Forest Classifier, and Multinomial Naïve Bayes. Different parameters including the accuracy, precision, recall, and F1 score were used to evaluate Bigram, Trigram, and N-gram, and the statistical result of these algorithms was compared. The analysis of each algorithm, one by one, is performed, and the result has been evaluated. It is concluded that logistic regression is the best algorithm for review analysis of the Google Play Store applications. The results have been checked scientifically, and it is found that the accuracy of the logistic regression algorithm for analyzing different reviews based on three classes, i.e., positive, negative, and neutral.

scholarly journals A Survey on Twitter Sentimental Analysis with Machine Learning Techniques

2018 ◽  
Vol 7 (2.32) ◽  
pp. 462
Author(s):  
G Krishna Chaitanya ◽  
Dinesh Reddy Meka ◽  
Vakalapudi Surya Vamsi ◽  
M V S Ravi Karthik
Keyword(s):  
Machine Learning ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Machine Learning Techniques ◽  
Buying Behavior ◽  
Online Retail ◽  
User Reviews ◽  
Business Plans ◽  
Learning Techniques ◽  
User Data

Sentiment or emotion behind a tweet from Twitter or a post from Facebook can help us answer what opinions or feedback a person has. With the advent of growing user-generated blogs, posts and reviews across various social media and online retails, calls for an understanding of these afore mentioned user data acts as a catalyst in building Recommender systems and drive business plans. User reviews on online retail stores influence buying behavior of customers and thus complements the ever-growing need of sentiment analysis. Machine Learning helps us to read between the lines of tweets by proving us with various algorithms like Naïve Bayes, SVM, etc. Sentiment Analysis uses Machine Learning and Natural Language Processing (NLP) to extract, classify and analyze tweets for sentiments (emotions). There are various packages and frameworks in R and Python that aid in Sentiment Analysis or Text Mining in general. 

scholarly journals Sentiment Analysis using Deep Belief Network for User Rating Classification

2021 ◽  
Vol 10 (8) ◽  
pp. 87-91
Author(s):  
Ravi Chandra ◽  
Basavaraj Vaddatti
Keyword(s):  
Sentiment Analysis ◽  
Feature Vector ◽  
Deep Belief Network ◽  
Deep Belief Networks ◽  
User Reviews ◽  
Belief Network ◽  
Precision And Accuracy ◽  
People’S Attitudes ◽  
User Assessment ◽  
Different Levels

People’s attitudes, opinions, feelings and sentiments which are usually expressed in the written languages are studied by using a well known concept called the sentiment analysis. The emotions are expressed at various different levels like document, sentence and phrase level are studied by using the sentiment analysis approach. The sentiment analysis combined with the Deep learning methodologies achieves the greater classification in a larger dataset. The proposed approach and methods are Sentiment Analysis and deep belief networks, these are used to process the user reviews and to give rise to a possible classification for recommendations system for the user. The user assessment classification can be progressed by applying noise reduction or pre-processing to the system dataset. Further by the input nodes the system uses an exploration of user’s sentiments to build a feature vector. Finally, the data learning is achieved for the suggestions; by using deep belief network. The prototypical achieves superior precision and accuracy when compared with the LSTM and SVM algorithms.

Detecting Usability and User Experience Issues in Stroke Caregiving Apps: An Analysis of User Reviews (Preprint)

2021 ◽  
Author(s):  
Elton Lobo ◽  
Mohamed Abdelrazek ◽  
Anne Frølich ◽  
Lene Juel Rasmussen ◽  
Patricia M. Livingston ◽  
...  
Keyword(s):  
Sentiment Analysis ◽  
User Experience ◽  
Participatory Design ◽  
User Participation ◽  
User Reviews ◽  
App Store ◽  
Healthcare Needs ◽  
Recovery Trajectory ◽  
Mhealth Apps

BACKGROUND Stroke caregivers often experience negative impacts when caring for a person living with a stroke. Technologically based interventions such as mHealth apps have demonstrated potential in supporting the caregivers during the recovery trajectory. Hence, there is an increase in apps in popular app stores, with a few apps addressing the healthcare needs of stroke caregivers. Since most of these apps were published without explanation of their design and evaluation processes, it is necessary to identify the usability and user experience issues to help app developers and researchers to understand the factors that affect long-term adherence and usage in stroke caregiving technology. OBJECTIVE The purpose of this study was to determine the usability and user experience issues in commercially available mHealth apps from the user reviews published within the app store to help researchers and developers understand the factors that may affect long-term adherence and usage. METHODS User reviews were extracted from the previously identified 47 apps that support stroke caregiving needs using a python-scraper for both app stores (i.e. Google Play Store and Apple App Store). The reviews were pre-processed to (i) clean the dataset and ensure unicode normalization, (ii) remove stop words and (iii) group words together with similar meanings. The pre-processed reviews were filtered using sentiment analysis to exclude positive and non-English reviews. The final corpus was classified based on usability and user experience dimensions to highlight issues within the app. RESULTS Of 1,385,337 user reviews, only 162,095 were extracted due to the limitations in the app store. After filtration based on the sentiment analysis, 15,818 reviews were included in the study and were filtered based on the usability and user experience dimensions. Findings from the usability and user experience dimensions highlight critical errors/effectiveness, efficiency and support that contribute to decreased satisfaction, affect and emotion and frustration in using the app. CONCLUSIONS Commercially available mHealth apps consist of several usability and user experience issues due to their inability to understand the methods to address the healthcare needs of the caregivers. App developers need to consider participatory design approaches to promote user participation in design. This might ensure better understanding of the user needs and methods to support these needs; therefore, limiting any issues and ensuring continued use.

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