IT Management Flexibility Concept for Higher Education

Author(s):  
Wasilah ◽  
Lukito Edi Nugroho ◽  
P.Insap Santosa
Author(s):  
Bongsug Chae ◽  
Marshall Scott Poole

“One system for everyone” has been an ideal goal for information technology (IT) management in many large organizations, and the deployment of such systems has been a major trend in corporate world under the name of enterprise systems (ES) (Brown & Vessey, 2003; Davenport, 2000; Markus, Petrie, & Axline, 2000). Benefits from ES use are claimed to be significant and multidimensional, ranging from operational improvements through decision-making enhancement to support for strategic goals (Shang & Seddon, 2002). However, studies (Hanseth & Braa, 2001; Rao, 2000; Robey, Ross, & Boudreau, 2002) of the deployment of ES in private sector organizations show that the ideal is difficult to accomplish. This chapter reports a case in which a major university system in the U.S. attempted to develop an in-house enterprise system. The system is currently used by more than 4,000 individual users in almost 20 universities and state agencies. This case offers a historical analysis of the design, implementation and use of the system from its inception in the mid 1980s to the present. This case indicates that ES design and implementation in higher education are quite challenging and complex due to unique factors in the public sector—including state mandates/requirements, IT leadership/resources, value systems, and decentralized organizational structure among other things—that must be taken into account in planning, designing and implementing ES (Ernst, Katz, & Sack, 1994; Lerner, 1999; McCredie, 2000). This case highlights (1) the challenges and issues in the rationale behind “one system for everyone” and (2) some differences as well as similarities in IT management between the private and public sectors. It offers some unique opportunities to discuss issues, challenges and potential solutions for the deployment of ES in the public arena, particularly in higher education.


Author(s):  
Тетяна Горетько

The article presents a comparative analysis of information technology and management subject areas in Ukraine and the US over the past 25 years. Special attention is given to the program subject areas under which universities can train specialists in IT management, a branch at the intersection of IT and management. In particular, the article traces transformations in the Cabinet of Ministers’ decrees on these fields of study, and details the amendments introduced into the classification of qualification levels, fields of study and subject areas in compliance with Decrees № 325 dated 1994, № 507 dated 1997, № 1719 dated 13.12.2006, № 787 dated 27.08.2010, and № 266 dated 2015. The article also outlines the higher education standards on IT and management developed on the basis of active Decree № 266 and other regulations. Further, it identifies the specifics of professional training of managers and IT specialists in the US. In particular, it outlines the Guiding Principles and Standards for Business Accreditation by the Association to Advance Collegiate Schools of Business, and the Computing Curricula Guidelines jointly developed by the Association for Computing Machinery and the Computer Society of the Institute for Electrical and Electronic Engineers. Finally, the article correlates computing-related study areas in Ukraine and the US, and shows that reforms in IT and management fields of study are still in progress in Ukraine. The author concludes that while IT components in management subject areas are quite comparable in Ukraine and the US, the weight of business ones in IT subject areas is much smaller in Ukraine, which sidelines the professional training of IT managers in these subject areas. The author stresses the prospects of further analysis of the IT management programs available in Ukraine as well as the opportunities of incorporating the US experience to develop professional training of IT managers in the universities of Ukraine. Key words: program subject area; field of study; higher education standards; information technology; management; IT managers.


Author(s):  
Muthmainnah Muthmainnah ◽  
Desvina Yulisda ◽  
Veri Ilhadi

The use of Information Technology (IT) in higher education is said to be useful if its application is in accordance with the vision and mission of the organization. Academic information system audit is a method of assessing or assessing academic information systems to ensure that the governance and management functions of the information system are implemented properly. Unimal is a university that has implemented information technology in its operational processes. In achieving the organization's vision, the use of IT in the organization must always be monitored so that the services provided to users can be maximized, including by conducting an audit process to identify the level of IT maturity so that IT management can find solutions from processes that are considered less than optimal. This study aims to measure the level of capability of Unimal Academic Information Technology using COBIT 5 Domain APO (Align, Plan, and Organise) in the APO01, APO02, APO04 and APO11 processes. The focus of the research is also based on the need for priority processes in the Malikussaleh University environment and research related to the APO domain has not been carried out. The purpose of this study in general is to analyze Academic Information Technology using the COBIT 5 framework in the APO domain at the Malikussaleh University, as well as to provide solutions for improving academic information technology and IT implementation at the Malikussaleh University.


Author(s):  
Jyotirmoyee Bhattacharjya ◽  
Vanessa Chang

This chapter introduces key IT governance concepts and industry standards and explores their adoption and implementation in the higher education environment. It shows that IT governance processes, structures and relational mechanisms adopted by these institutions generate value through improvements in a number of key focus areas for IT management. It is hoped that the study will inform both practitioners and researchers and lead to a better understanding of the relationship between IT governance structures, processes and relational mechanisms and business benefits.


Author(s):  
Bongsug Chae ◽  
Marshall Scott Poole

“One system for everyone” has been an ideal goal for information technology (IT) management in many large organizations, and the deployment of such systems has been a major trend incorporate world under the name of enterprise systems (ES) (Brown & Vessey, 2003; Davenport,2000; Markus, Petrie, & Axline, 2000). Benefits from ES use are claimed to be significant and multidimensional, ranging from operational improvements through decision-making enhancement to support for strategic goals (Shang & Seddon, 2002). However, studies (Hanseth & Braa, 2001; Rao, 2000; Robey, Ross, & Boudreau, 2002) of the deployment of ES in private sector organizations show that the ideal is difficult to accomplish. This paper reports a case in which a major university system in the US attempted to develop an in-house enterprise system. The system is currently used by more than 4,000 individual users in almost 20 universities and state agencies. This case offers a historical analysis of the design, implementation and use of the system from its inception in the mid 1980s to the present. This case indicates that ES design and implementation in higher education are quite challenging and complex due to unique factors in the public sector — including state mandates/requirements, IT leadership/resources, value systems, and decentralized organizational structure among other things — that must betaken into account in planning, designing and implementing ES (Ernst, Katz, & Sack, 1994;Lerner, 1999; McCredie, 2000). This case highlights (1) the challenges and issues in the rationale behind “one system for everyone” and (2) some differences as well as similarities in IT management between the private and public sectors. It offers some unique opportunities to discuss issues, challenges and potential solutions for the deployment of ES in the public arena, particularly in higher education.


2011 ◽  
pp. 1308-1326 ◽  
Author(s):  
Jyotirmoyee Bhattacharjya ◽  
Vanessa Chang

This chapter introduces key IT governance concepts and industry standards and explores their adoption and implementation in the higher education environment. It shows that IT governance processes, structures and relational mechanisms adopted by these institutions generate value through improvements in a number of key focus areas for IT management. It is hoped that the study will inform both practitioners and researchers and lead to a better understanding of the relationship between IT governance structures, processes and relational mechanisms and business benefits.


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