Affecting the Behavioural Intention to Use Electronic Banking Services Among Users in Yemen: Using an Extension of the Unified Theory of Acceptance and Use of Technology

Author(s):  
Munif Ahmed Saif Al-Muhrami ◽  
Nahg Abdulmajid Alawi ◽  
Mohammad Alzubi ◽  
Abd Al-Aziz Al-Refaei
Author(s):  
Adam Haroun Omer, Fathi Ahmed Ali Adam

The objective of this paper is to identify the moderator role of age in the unified theory of acceptance and use of technology: Intention to Use internet banking in Sudan. To achieve this objective the researchers adopted the questionnaire to data collection. A total of 375 questionnaires are distributed 207 respondents are well-responded. Used SPSS, Excel, SmartPLS to analysis the data collected. The results indicate that the age (34yrs and less) does prove as a moderator in effort expectancy, social influence, and intention to use Internet banking. Also, the age generally does not prove as a moderator in internet banking awareness and intention to use internet banking. The study recommended to study the effect of income and education level on acceptance of e-banking services.


2021 ◽  
Author(s):  
Chelsea Heney

The retail industry is currently in a state of disruption and significant change. Successful retailers will be those that put their customers in the center of the shopping journey and create exceptional total retail experiences. Increasingly, retailers are turning to smart technology as a means of satisfying consumer demand for unique experiences and offerings. Adapting the extended Unified Theory of Acceptance and Use of Technology (UTAUT2) this research seeks to explain the factors that influence Canadian consumers’ behavioural intention to use smart mirrors in a retail stores. Results from the PLS-SEM analysis suggest that perceived value (PV), performance expectancy (PE), hedonic motivation (HM) and social influence (SI) are significant. Interestingly, results of the multigroup analysis (MGA) technique suggest that the moderating variables of age, gender, and income are not significant and have no effect on the relationship between the primary constructs and behavioural intention.


2021 ◽  
Author(s):  
Chelsea Heney

The retail industry is currently in a state of disruption and significant change. Successful retailers will be those that put their customers in the center of the shopping journey and create exceptional total retail experiences. Increasingly, retailers are turning to smart technology as a means of satisfying consumer demand for unique experiences and offerings. Adapting the extended Unified Theory of Acceptance and Use of Technology (UTAUT2) this research seeks to explain the factors that influence Canadian consumers’ behavioural intention to use smart mirrors in a retail stores. Results from the PLS-SEM analysis suggest that perceived value (PV), performance expectancy (PE), hedonic motivation (HM) and social influence (SI) are significant. Interestingly, results of the multigroup analysis (MGA) technique suggest that the moderating variables of age, gender, and income are not significant and have no effect on the relationship between the primary constructs and behavioural intention.


2021 ◽  
Vol 13 (6) ◽  
pp. 3524
Author(s):  
Melor Md Yunus ◽  
Wee Shin Ang ◽  
Harwati Hashim

Online learning has become essential in education as the spread of coronavirus 19 (COVID-19) pandemic has brought significant changes to the field. However, education should remain welcoming and supportive to all the learners as it is important to keep the students’ behavioural intention in any form of learning environment. Thus, this study is significant as online learning is leading the trend of education now. Past studies revealed that the factors of performance expectancy, effort expectancy, social influence, and facilitating conditions under the unified theory of acceptance and use of technology (UTAUT) model affect learners’ behavioural intention to use online learning. This study intended to identify the most significant factors that influence TESL postgraduate students’ behavioural intention towards the use of online learning during the COVID-19 pandemic. It also examined the relationship amongst the four factors and postgraduate students’ behavioural intention to use online learning. The participants consisted of 169 postgraduate students at a public university in Malaysia. To achieve the aim, the study utilized a survey design using a questionnaire. The results from regression analysis revealed that all of the factors have positive effects on postgraduate students’ behavioural intention to use online learning. Meanwhile, performance expectancy has the greatest influence on postgraduate students’ behavioural intention. Hence, this study concludes that the practicality and the usefulness of online learning should be highlighted by the authorities.


2016 ◽  
Vol 12 (4) ◽  
pp. 23-37 ◽  
Author(s):  
Nuno Fortes ◽  
António Carrizo Moreira ◽  
João Saraiva

Online gambling has skyrocketed in recent years. As such, knowing the determinants of consumer usage behavior is crucial in understanding online gambling services. This study has as main objective the construction of an explanatory model of the online gambling services usage behavior, based on the incorporation of perceived risk in the conceptual framework of the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2). The empirical validation of the model was performed by conducting an online survey to a convenience sample of 212 Portuguese online players. Data were processed using the PLS-SEM methodology. The results evidence that performance expectancy, social influence, facilitating conditions, hedonic motivations, price value, habits, as well as perceived risk influence the intention to use online gambling services.


2013 ◽  
Vol 03 (02) ◽  
pp. 14-23
Author(s):  
Faruq Muhammad Abubakar ◽  
Hartini B. Ahmad

The volume and value of cash-based transactions in Nigeria is high and expected to rise. This is liked to non-adoption of new e-payment process introduced by the Central Bank. The adoption of Point of Sale (POS) terminal is reported to be very low. A number of researchers have used several technology adoption theories to answer a similar phenomenon, but their studies were fragmented. Thus the Unified Theory of acceptance and Use of Technology (UTAUT) combined eight among those numerous theories and models of technology adoption, toward a unified view. However, several studies that used UTAUT and investigate behavioural intention to use technology yielded conflicting findings. Therefore this paper, based on review of past literature, conceptualised that ‘technology awareness’ moderates the relationship between performance expectancy, effort expectancy, social influence, facilitating conditions and behavioural intention to use POS.


2015 ◽  
pp. 1951-1964 ◽  
Author(s):  
Ayankunle A. Taiwo ◽  
Alan G. Downe ◽  
Siew-Phaik Loke

This study examines an amplified unified theory of acceptance and use of technology (UTAUT) in the context of eGovernment to get a better understanding of users' behaviour towards eGovernment. Two hundred and six respondents (206) participated in the study and the data was analysed using structural equation modelling (SEM). The study revealed that Performance Expectancy, Risk Taking Propensity, Attitude towards Computer and Web Trust dimensions are essential precursor of behavioural intention of Malaysians towards eGovernment. The study further suggests that policy-makers can increase eGovernment usage by creating applications that meets expected demands and needs of the people with provision of trust facilitating environment and security conditioned systems.


2020 ◽  
Vol 84 (11) ◽  
pp. 1262-1269
Author(s):  
Jafar H. Alabdullah ◽  
Bonnie L. Van Lunen ◽  
Denise M. Claiborne ◽  
Susan J. Daniel ◽  
Cherng‐Jyh Yen ◽  
...  

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