Detrimental effects of work overload on knowledge hiding in competitive organisational climates

This study aimed to understand the psychological process behind employees’ knowledge hiding (KH) behaviors in organizations. KH is an intentional act of concealing knowledge when it is requested by a colleague and can lead to counterproductive consequences for the organization. Therefore, this study synthesized previous studies (n = 88) on KH through a systematic literature review. We used the cognitive–motivational–relational (CMR) theory of emotion to create a framework for the studies’ findings. Based on the framework, the psychological process behind KH has two stages—personal goal generation and the knowledge-request event appraisal process, each of which contains its own CMR process. In the first stage, an individual’s internal and external attributes related to the organization shape their personal goals. In the second stage, an individual appraises the features of a knowledge-request event in terms of both their personal goal and the internal and external attributes that created the goal. If the knowledge request is appraised as harmful for the personal goal, emotion arises and leads to the manifestation of KH. This study contributes to the knowledge management literature as, to our knowledge, it is the first to propose a CMR theory-based framework to understand the overall psychological process behind KH.

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Antecedents and consequences of knowledge hiding: The moderating role of knowledge hiders and knowledge seekers in organizations

Journal of Business Research ◽

10.1016/j.jbusres.2021.02.033 ◽

2021 ◽

Vol 128 ◽

pp. 303-313

Author(s):

Sheshadri Chatterjee ◽

Ranjan Chaudhuri ◽

Alkis Thrassou ◽

Demetris Vrontis

Keyword(s):

Antecedents And Consequences ◽

Knowledge Hiding ◽

Moderating Role

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Impact of the COVID-19 Pandemic on Teacher Quality of Life: A Longitudinal Study from before and during the Health Crisis

International Journal of Environmental Research and Public Health ◽

10.3390/ijerph18073764 ◽

2021 ◽

Vol 18 (7) ◽

pp. 3764

Author(s):

Pablo A. Lizana ◽

Gustavo Vega-Fernadez ◽

Alejandro Gomez-Bruton ◽

Bárbara Leyton ◽

Lydia Lera

Keyword(s):

Quality Of Life ◽

Longitudinal Design ◽

Short Form ◽

Stress Factors ◽

Health Crisis ◽

Work Overload ◽

Factors Associated ◽

Sf 36 ◽

Mental And Physical Health

Background: Prior to the COVID-19 pandemic, teachers were already reporting a low quality of life (QoL) perception, with a significant impact on mental and physical health due to various stress factors associated with work overload. The objective of this study was to evaluate the QoL impact on Chilean teachers before and during the COVID-19 pandemic. The analysis was performed following a longitudinal design on a sample of 63 Chilean teachers in pre-pandemic and COVID-19 pandemic timeframes. QoL perception, along with teachers’ sociodemographic data, was evaluated via the Short-Form 36 Health Survey (SF-36) questionnaire. Sociodemographic variables presented no significant variations in pre-pandemic and pandemic comparisons. QoL, however, showed a significant decrease during the pandemic compared to the pre-pandemic measurement (p < 0.01). In each gender, there were significant differences between pre-pandemic and pandemic timeframes, with a greater impact among women in the mental and physical component summary variables and seven of the eight QoL scales (p < 0.01). Between age categories, people under 45 presented significant differences (p < 0.05) between pre-pandemic and pandemic timeframes in all summary dimensions and measurements. In conclusion, Chilean teachers’ QoL perception has been affected by the COVID-19 pandemic. These findings could be related to work overload due to teleworking or feelings of uncertainty, loneliness, and fear that the pandemic and its associated confinements will worsen.

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The Influence of Corporate Social Responsibility on Organizational Citizenship Behavior: The Sequential Mediating Effect of the Meaningfulness of Work and Organizational Commitment and Moderating Effect of Work Overload

Korean Review of Corporation Management ◽

10.20434/kricm.2021.02.12.1.97 ◽

2021 ◽

Vol 12 (1) ◽

pp. 97-119

Author(s):

Chang Young Kim ◽

Byung Jik Kim

Keyword(s):

Corporate Social Responsibility ◽

Organizational Commitment ◽

Social Responsibility ◽

Organizational Citizenship ◽

Organizational Citizenship Behavior ◽

Moderating Effect ◽

Mediating Effect ◽

Citizenship Behavior ◽

Work Overload ◽

Corporate Social

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Understanding knowledge hiding in the context of virtual workplaces

VINE Journal of Information and Knowledge Management Systems ◽

10.1108/vjikms-10-2020-0185 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Suman Choudhary ◽

Kirti Mishra

Keyword(s):

Design Methodology ◽

Virtual Work ◽

Theory Approach ◽

Loss Of Control ◽

Content Type ◽

Work Arrangements ◽

Management Literature ◽

Knowledge Hiding ◽

Grounded Theory Approach ◽

Depth Interviews

Purpose This paper aims to explore the implications of virtual work arrangements on employee knowledge hiding (KH) behaviour and the different strategies of KH used by employees in these arrangements. Design/methodology/approach Following a grounded theory approach to understanding KH, 21 semi-structured in-depth interviews were conducted with employees engaged in virtual working setups. The data collected from these informants were then analysed using qualitative methods. Findings The study revealed that virtual work arrangements increase employee KH behaviour because of three reasons: ease of hiding, digital burnout and loss of control. Further, the study found that rationalized hiding is the most commonly adopted strategy by employees engaged in virtual work arrangements, while inclinations towards evasive hiding strategy decrease in this arrangement. Originality/value This is the first study in knowledge management literature that seeks to explain KH in the virtual work context.

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