scholarly journals The Relationship between Health Plan Performance Measures and Physician Network Overlap: Implications for Measuring Plan Quality

2010 ◽  
Vol 45 (4) ◽  
pp. 1005-1023 ◽  
Author(s):  
Daniel D. Maeng ◽  
Dennis P. Scanlon ◽  
Michael E. Chernew ◽  
Tim Gronniger ◽  
Walter P. Wodchis ◽  
...  
2015 ◽  
Vol 27 (1) ◽  
pp. 25-53 ◽  
Author(s):  
Chong M. Lau ◽  
Glennda Scully

ABSTRACT Organizational politics is ubiquitous in organizations. Yet to date, no prior research has investigated, in a systematic empirical manner, the mediating role of organizational politics in performance measurement systems. The primary purpose of this research is to investigate if perceptions of organizational politics mediate the relationships between performance measures and employees' trust in their superiors. As organizational politics may also affect employees' perceptions of fairness, a model is used to investigate (1) if performance measures affect organizational politics; (2) if organizational politics, in turn, affects procedural and interpersonal fairness; and (3) if fairness perceptions subsequently affect trust in superiors. Based on a sample of 104 responses, the partial least squares results indicate that organizational politics and fairness perceptions significantly mediate the nonfinancial performance measures and trust relationship. In contrast, the results indicate that the mediating effects of organizational politics and fairness on the relationship between financial performance measures and trust are generally insignificant.


2016 ◽  
Vol 01 (04) ◽  
Author(s):  
John Fidler ◽  
Patrick McLaughlin ◽  
Deborah Bubela ◽  
Samantha E Scarneo ◽  
Jennifer McGarry ◽  
...  

Medical Care ◽  
2008 ◽  
Vol 46 (7) ◽  
pp. 752-757
Author(s):  
L Elizabeth Goldman ◽  
Arpita Chattopadhyay ◽  
Andrew B. Bindman
Keyword(s):  

2014 ◽  
Vol 9 (3) ◽  
pp. 285-298 ◽  
Author(s):  
DG Gouws ◽  
A Habtezion ◽  
FNS Vermaak ◽  
H P Wolmarans

This paper reports evidence of a direct relationship between employee satisfaction and customer satisfaction as they are linked in the balanced scorecard. The objective was to propose a framework that shows the linkage between employee satisfaction and customer satisfaction and to undertake some preliminary testing of this framework. An empirical study was undertaken in an airline business which investigated these relationships between employee and customer satisfaction and the correlations between these performance measures. The relationship between the key drivers of employee satisfaction and the key drivers of customer satisfaction was also investigated. The study provides empirical evidence supporting several linkages.


2012 ◽  
Vol 22 (3) ◽  
pp. 194-202 ◽  
Author(s):  
Naomi S Bardach ◽  
Renée Asteria-Peñaloza ◽  
W John Boscardin ◽  
R Adams Dudley

Author(s):  
Mara Madaleno ◽  
Elisabete S. Vieira ◽  
João P. C. Teodósio

Using a sample of 47 Portuguese and Spanish firms for the period 2010 to 2017, the authors study the relationship between female presence on board and firm's accounting (ROA and ROE) and market-based (MTB and Tobin's Q) performance. They find that women on the board of directors is positively related to firm's performance, as well as the gender of the CFO and the proportion of women on the listed key professionals, when we consider the market measures of performance, not being so consistent for accounting performance measures. Results were sensitive to the performance measure used. The results reinforce the political options of European Commission gender established quotas, revealing that in the Iberian countries these quotas are not being effectively implemented, even if results suggest that women on board in fact exert positive influence over market performance. This also led us to think that financial markets may also react in a positive way when the CFO of the company is a woman instead of a man, despite the sample limitations both in terms of gender and number of firms.


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