On the Use of Wearable Computing in Aircraft Maintenance: First Results From WearIT@work

2006 ◽  
Author(s):  
Michael Lawo ◽  
Michael Boronowsky ◽  
Otthein Herzog
Keyword(s):  
European Commission ◽  
Emergency Response ◽  
Wearable Computing ◽  
End Users ◽  
Design Approach ◽  
Aircraft Maintenance ◽  
User Centred Design ◽  
Research Concept ◽  
First Results

Currently wearable computing is still a technology of niches and in a laboratory stage. With wearIT@work a project dedicated to applications was launched by the European Commission. The first 18 months of the project are over and the first demonstrators and results were achieved. As the project strongly follows a cyclic and user centred design approach much effort was put on investigations with end users in the four application domains of aircraft maintenance, production, healthcare and emergency response. Demonstrators of wearable computing solutions were achieved and evaluations with end users performed. In this paper the research concept of the project is introduced and results from the wearable computing aircraft maintenance show case are presented.

User-centred design for creative tourism prototyping: the Maribor experience.

2021 ◽  
pp. 93-104
Author(s):  
Fiona Eva Bakas ◽  
Tiago Vinagre de Castro ◽  
Ana Osredkar
Keyword(s):  
Community Engagement ◽  
Cultural Tourism ◽  
Active Participation ◽  
End Users ◽  
The Other ◽  
Design Approach ◽  
User Centred Design ◽  
Other Hand ◽  
Tourism Experience ◽  
Creative Self

Abstract This chapter discusses how the principles of usercentred design and emotional mapping can be used to help tourism and culture practitioners design prototypes of creative tourism experiences. Creative tourism is a novel interpretation of cultural tourism that incorporates within the tourism experience the dimensions of active participation, creative self-expression, learning, and community engagement (Duxbury and Richards, 2019), underlined by an immersive connection to place. On one hand, to create successful creative tourism experiences, it is important that the tourism experience designers empathize with the end users/participants and identify with their needs and motivations. By adopting a user-centred design approach, this empathy can be achieved in practical ways and then included in the design of the final tourism experience. On the other hand, emotional mapping deepens engagement with places, fostered by a multisensorial immersive exploring exercise that challenges participants to link places to their own emotions and feelings.

Towards a Tangible Philosophy through Design

2019 ◽  
Vol 2 (1) ◽  
Author(s):  
Jelle VAN DIJK ◽  
Jonne VAN BELLE ◽  
Wouter EGGINK
Keyword(s):  
Digital Age ◽  
Promising Method ◽  
Design Approach ◽  
The World ◽  
First Results

The combined philosophy and design approach called Philosophy-through-Design (PtD) is proposed using an exemplary project about being-in-the-world in the digital age. PtD is a practical way to do philosophy through designing interventions, and involves various people in the exploration of philosophical concepts. It stems from the overlapping questions found in philosophy and design regarding human-technology interaction. By intertwining both, they benefit from describing, understanding and proposing human-technology interactions to unfold new questions and perspectives. In the exemplary project, being-in-the-world refers to a way of being that is embodied, active, open-ended and situational, based on the phenomenological and embodied theories of Tim Ingold. This concept questions what it means to be human in the digital age and how our lives with technology are built. The first results show the process of weaving together observation, creation and reflection, which presents Philosophy-through-Design as a promising method for designers to practice a tangible philosophy.

Towards Human-Centered AI: Psychological concepts as foundation for empirical XAI research

2021 ◽  
Vol 0 (0) ◽  
Author(s):  
Katharina Weitz
Keyword(s):  
Machine Learning ◽  
Mental Models ◽  
Empirical Studies ◽  
End Users ◽  
User Needs ◽  
Specific Task ◽  
Explainable Ai ◽  
First Results ◽  
Shed Light ◽  
Psychological Concepts

Abstract Human-Centered AI is a widely requested goal for AI applications. To reach this is explainable AI promises to help humans to understand the inner workings and decisions of AI systems. While different XAI techniques have been developed to shed light on AI systems, it is still unclear how end-users with no experience in machine learning perceive these. Psychological concepts like trust, mental models, and self-efficacy can serve as instruments to evaluate XAI approaches in empirical studies with end-users. First results in applications for education, healthcare, and industry suggest that one XAI does not fit all. Instead, the design of XAI has to consider user needs, personal background, and the specific task of the AI system.

User-Centered Mobile Computing

2009 ◽  
pp. 2019-2026 ◽  
Author(s):  
Dean Mohamedally ◽  
Panayiotis Zaphiris ◽  
Helen Petrie
Keyword(s):  
Wireless Communications ◽  
Literature Review ◽  
Mobile Computing ◽  
End Users ◽  
Mobile Systems ◽  
Extensive Literature ◽  
Innovative Design ◽  
User Centred Design ◽  
On Demand ◽  
Contextual Awareness

Mobile computing and wireless communications continue to change the way in which we perceive our lifestyles and habits. Through an extensive literature review of state-of-the-art human-computer interaction issues in mobile computing (Mobile HCI), we examine recent pertinent case studies that attempt to provide practical mobile capabilities to users. We thus contribute to the reader a primer to the philosophy of developing mobile systems for user centred design. User centred design elicits the needs and requirements of end users. Its purpose in mobile systems is to enable useful computing and communicating experiences for diverse types of users, anywhere at anytime and on demand. We shall therefore illustrate to the reader some of the key constraints of mobile devices such as limited visuals, contextual awareness and mobility itself, and more importantly how they can be overcome through innovative design and development.

A Further Minor Step—Minority-Related (D)eve(lopme)nts within the European Institutions throughout 2014

2016 ◽  
Vol 13 (1) ◽  
pp. 300-318
Author(s):  
Kinga Gál ◽  
Kata Eplényi
Keyword(s):  
European Commission ◽  
Linguistic Diversity ◽  
National Minority ◽  
The European Union ◽  
European Languages ◽  
National Minorities ◽  
Language Groups ◽  
Regional Language ◽  
European Institutions ◽  
First Results

This article covers those minority-related developments, important events and “missing” steps of the eu Institutions, especially the ep and the European Commission, throughout the year of 2014 that relate to traditional national minorities, regional language groups, and national communities. The year 2014 cannot be separated from 2013, thus the study covers one and a half years and analyses—among others—issues such as the first results of the European Citizens Initiative, the adopted resolution on endangered European languages and linguistic diversity in the European Union, the successful re-establishment of the “Intergroup for Traditional Minorities, National Communities and Languages” and the challenges the European Commission faces in this field. The study provides an analytical evaluation of this period. Throughout 2013 and 2014 a few minor steps forward were made within the European institutions on the field related to national minority protection; however, none of these should be over- or underestimated.

scholarly journals P227 Remote monitoring of patients with RA: a user-centred design approach

Rheumatology ◽  
2020 ◽  
Vol 59 (Supplement_2) ◽  
Author(s):  
Melanie J Martin ◽  
Nora Ng ◽  
Laura Blackler ◽  
Toby Garrood
Keyword(s):  
Rheumatoid Arthritis ◽  
Disease Activity ◽  
Remote Monitoring ◽  
Design Approach ◽  
Free Text ◽  
Remote Consultation ◽  
Low Disease Activity ◽  
Disease Flare ◽  
User Centred Design ◽  
Monitoring Service

Abstract Background Patients with rheumatoid arthritis are generally seen at arbitrary intervals in secondary care. Patients with active disease may not always be seen at the most appropriate time and those with low disease activity may be seen more frequently than necessary. The NHS Long Term Plan expects outpatient appointments to be reduced by up to a third, with digital transformation a key enabler. The remote capture of patient-reported outcome measures (PROMs) has the potential to facilitate more flexible and responsive outpatient services. Methods This project aimed to design a digital remote monitoring platform to test the hypothesis that PROMs can be used to proactively monitor and trigger consultations when patients need them most. The Rheumatoid Arthritis Impact of Disease (RAID) questionnaire, a validated multidimensional PROM, was used. Waiting room testing with patients informed the design of an acceptable mobile device format of the RAID. Recruitment criteria and acceptable cut-offs for defining flare were agreed by the rheumatology multidisciplinary team. Patients in low disease activity or remission (DAS <3.2) were invited to the service via SMS. All patients were informed regarding the governance of handling patient data and an opt-out option was offered. Patients were sent an automated monthly SMS with a PROM link and weekly reminder SMS if required. They also had the option to send in SMS messages at other times or add free text comments. Patients submitting a RAID score of ≥ 4 received a SMS with a link to the rheumatology advice service advising a remote consultation. The SMS-based service went live in January 2019 and all incoming communication was monitored on a daily basis. Results 104 RA patients are currently using the remote monitoring service with 10.3% (13/117) opting-out. 847 monthly PROMs have been sent via SMS. The PROM completion rate has been 68.9% (range 59.0-85.1%). 120 RAID (21.8%) scored 2-≤4 indicating low disease activity and 136 RAID (24.7%) ≤ 2 indicating disease remission. 480 SMS have been sent manually to patients who have engaged in two-way communication or returned a RAID score ≥4. 44 telephone advice appointments were triggered through the remote monitoring service by patients in disease flare. 80% (35/44) of remote consultation were considered to have to have averted a face to face consultation with the remaining 20% providing advice alone. Interviews have been conducted with PROM ‘non-completers’ to learn and inform further service design. Conclusion This project has demonstrated how a user-centred design approach to utilising technology can support access to rheumatology care when patients need it most, such as disease flare. The identification of patients self-reporting low disease activity using multidimensional PROMs may enable more efficient utilisation of clinical capacity through patient-initiated appointment deferment and lead to improved patient-centred care. Disclosures M.J. Martin: Honoraria; Novartis, Abbvie. Grants/research support; National Ankylosing Spondylitis Society. N. Ng None. L. Blackler None. T. Garrood None.

scholarly journals A Case Study of User-Centred Design in Four Swiss RUP Projects

2010 ◽  
Vol 2010 ◽  
pp. 1-10 ◽  
Author(s):  
Ljiljana Vukelja ◽  
Klaus Opwis ◽  
Lothar Müller
Keyword(s):  
User Interfaces ◽  
Marketing Research ◽  
End Users ◽  
Project Managers ◽  
Software Developers ◽  
User Centred Design ◽  
Ui Design ◽  
Unified Process ◽  
Easy Integration

We analysed four Rational Unified Process (RUP) projects in Switzerland that identified themselves as following a user-centred approach. Grounded theory served for analysis of 12 interviews with software developers, project managers, and UI specialists. For each professional group we analysed their work context, motivations, work practices, and strategies used to overcome the obstacles to user-centred design. Results show that end users did not participate in the projects. Instead of working directly with end users, participants used data from marketing research or consulted colleagues from other departments. Prototypes played an important role. We suggest the following remedies: (1) developing methods for easy integration of existing company knowledge about products with usability features, (2) professionalising UI design by educating project stakeholders in standard UI design, (3) creating an approved pool of company's personas for UI specialists' work, and (4) educating customers on their right to get good user interfaces.

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