A SYSTEM MAINTENANCE PROCESS FOR FACILIATING REQUESTS MANAGEMENT AND CONFLICTS RESOLUTION

2010 ◽  
Vol 20 (07) ◽  
pp. 899-920 ◽  
Author(s):  
CHI-LUN LIU ◽  
HENG-LI YANG
Keyword(s):  
Conflict Resolution ◽  
Empirical Data ◽  
Feedback Process ◽  
Multiple Stakeholders ◽  
Academic Researchers ◽  
System Maintenance ◽  
Resolution Processes ◽  
Maintenance Process ◽  
Process Controls ◽  
Request Management

Managing maintenance requests in information systems from stakeholders has been relatively neglected by academic researchers. This study proposes Enhancive Request Management (ERM), a method of managing enhancive requests from multiple stakeholders. The proposed method, based on hermeneutics, includes request formation, feedback, and conflict resolution processes. The request formation process is designed to handle the maintenance requests. The feedback process controls the changes of request formation results. And the conflict resolution process deals with diverse opinions. Besides, this work introduces a blog-based tool to support ERM. Two companies have tried this tool and provided some usage opinions. The empirical data reveals that the ERM methodology can improve request management works.

scholarly journals Probing The Functional Relationship Between Visual Working Memory and Conflict Resolution Processes

2019 ◽  
Vol 19 (10) ◽  
pp. 75a
Author(s):  
Melissa E Moss ◽  
Atsushi Kikumoto ◽  
Jena Z Kunimune ◽  
Ulrich Mayr
Keyword(s):  
Working Memory ◽  
Conflict Resolution ◽  
Visual Working Memory ◽  
Functional Relationship ◽  
Resolution Processes

The Social Consequences of Frequent versus Infrequent Apologizing PREPRINT

2021 ◽  
Author(s):  
Karina Schumann ◽  
Emily Grace Ritchie ◽  
Amanda Lynn Forest
Keyword(s):  
Conflict Resolution ◽  
Experimental Methods ◽  
Social Consequences ◽  
The Social ◽  
Resolution Processes

The effectiveness of interpersonal apologies is well established, but most existing research has examined the benefits of isolated apologies. How do apologies function when considered in the context of a transgressor’s apology baseline—the frequency with which they tend to apologize for their behavior? In three studies using correlational and experimental methods, we examined whether people consider others’ apology baselines when evaluating both their character and specific apologies from them. In Study 1, participants with high (vs. low) apology baselines believed that others judge them as higher in communion and lower in agency, which was consistent with how people actually judged high (vs. low) baseline apologizers (Studies 2 and 3). Having a high apology baseline was also indirectly associated with more favorable reactions to a specific apology via communion judgments. These studies are the first to examine apology baselines, revealing their importance for shaping interpersonal evaluations and conflict resolution processes.

Peace Processes in Northern Ireland and Turkey

2020 ◽  
Author(s):  
I. Aytaç Kadioğlu
Keyword(s):  
Conflict Resolution ◽  
Northern Irish ◽  
Peace Agreement ◽  
Post Cold War ◽  
Peace Processes ◽  
Starting Point ◽  
Peace Initiatives ◽  
Elite Level ◽  
Resolution Processes ◽  
The Impact

This book assesses the impact of political, non-violent resolution efforts in the Northern Irish and Turkish-Kurdish peace processes. It offers an important contribution to conflict-resolution research, theorising the various stages involved in the attempted resolution of asymmetric conflicts. By relying on primary sources, including interviews and recently declassified archival papers, it presents an innovative framework for conflict resolution, a starting-point for further research on managing peace processes and ethno-nationalist conflicts. This book challenges the notion of ‘conflict resolution’ in these two peace processes, both far-reaching ethno-nationalist conflicts in the post-Cold War era. Incorporating fieldwork carried out until 2015, the book compares these conflicts during major peace attempts, from early secret talks and semi-official peace initiatives, to multilateral and internationalised conflict-resolution processes through not only main armed protagonists, but also independent third parties. It analyses the political resolution efforts for ending the IRA and PKK’s armed campaigns and establishing a peace agreement. It argues that peace initiatives are ongoing processes which contain not only formal peace initiatives, but also informal and secret peace efforts. It suggests that formal and informal initiatives together embody conflict resolution processes through three major aspects: backchannel communications as the unofficial aspect, peace organisations as the informal and semi-official aspect, and negotiations as the official aspect of conflict resolution efforts, which operate at the elite level of conflict resolution.

A CRY IN THE WILDERNESS: WOMEN IN ARMED AFRICAN CONFLICTS

2016 ◽  
Vol 13 (2) ◽  
pp. 36-54
Author(s):  
Matthew Nyaanga ◽  
Zwelibanzi Mpehle
Keyword(s):  
Sexual Abuse ◽  
Conflict Resolution ◽  
South African ◽  
Armed Conflict ◽  
Armed Conflicts ◽  
Social Changes ◽  
Women Officers ◽  
African Context ◽  
Context Data ◽  
Resolution Processes

The growing number of armed conflicts in Africa has impacted adversely on women who fall victims to violence, sexual abuse and harassment. Women play a minimal role as combatants during the armed conflicts and as peace negotiators after the armed conflicts. This article looks at the role women play in the pre-armed and post-armed conflict phases in an African context. Data for this article were gathered through questionnaires distributed to twenty women officers who participated in the Joint Senior Command and Staff Programme (JSCSP) at the South African National War College. The findings make it evident that women often participate unwillingly as combatants in an armed conflict; they face social changes in the post-armed conflict phase that make their roles change in both their families and communities, and often neglected in the postarmed conflict negotiations and conflict resolution processes.

Integrating Research and Practice: Looking Forward

2017 ◽  
Vol 19 (3) ◽  
pp. 331-343
Author(s):  
Jia Wang
Keyword(s):  
Action Plan ◽  
Professional Practices ◽  
Research Practice ◽  
Multiple Stakeholders ◽  
Research And Practice ◽  
Academic Researchers ◽  
Great Divide

The Problem The diversity of issues illuminated in this collection of six articles is just another reminder that we still have a long way to go in our endeavor to cross between the worlds of research and practice. Recognizing why the research–practice tension persists is critical, yet awareness without action will lead us to nowhere. The Solution To move us from the stage of knowing to the next level of doing calls for a carefully crafted action plan. This article synthesizes actionable strategies recommended by the issue contributors. It is hoped that multilevel stakeholders will be inspired to take some of the suggested actions to innovate their professional practices. The Stakeholders Multiple stakeholders will benefit from the knowledge created in this issue. They include academic researchers, practitioners, scholar–practitioners, organizations, and intermediaries who desire to make a meaningful impact on bridging the great divide between research and practice.

Investigating Imperfect Inspection of Avionics System and its Relationship with Availability Percentage

2012 ◽  
Vol 225 ◽  
pp. 534-539
Author(s):  
Aisyah Razana Mahayudin ◽  
Mohamed Tarmizi Ahmad ◽  
Fairuz Izzuddin Romli ◽  
Amzari Zhahir
Keyword(s):  
Preventive Maintenance ◽  
Discrete Event ◽  
Operating Conditions ◽  
Simulation Methods ◽  
Corrective Maintenance ◽  
Event Simulation ◽  
Operational Life ◽  
System Maintenance ◽  
Maintenance Policies ◽  
Maintenance Process

System maintenance is necessary to prolong the operational life of a system. There are four types of maintenance policies which are corrective, preventive, scheduled and predictive (conditioning based maintenance). However, this paper focuses on preventive maintenance and corrective maintenance policies. In general, the goal of preventive maintenance is to retain the system at its good operating conditions before the occurrence of any failure while corrective maintenance is done as a result of the system’s operating failure. This paper investigates the effects of maintenance activities for Engine Indication and Flight Instruments subsystems of the avionics system of a general aircraft. The simulation of the maintenance process is done using Monte Carlo and Discrete Event simulation methods for different preventive maintenance interval (PMI).

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