A LITERATURE REVIEW AND CLASSIFICATION OF ENTERPRISE SOFTWARE SELECTION APPROACHES

Author(s):  
CEYDA GÜNGÖR ŞEN ◽  
HAYRİ BARAÇLI ◽  
SELÇUK ŞEN

The evaluation and selection of enterprise software has become increasingly difficult for decision makers due to a large number of software products available for many applications. Therefore, systematic and repeatable approaches are needed in order to select the appropriate product that best meets the customer requirements. In this paper, we present a literature review and classification of enterprise software selection approaches from the period 1982–2007. In addition to classifying the selected approaches by functional perspective, the decision-making methods used by these approaches in the generic phases of software selection process are also presented. Results are summarized with comprehensive classification tables. This study is intended as a source for academics and practitioners alike interested in software selection problem, especially those who want to see alternative decision-making techniques that can be used to support the every single step of software selection process.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mustafa Said Yurtyapan ◽  
Erdal Aydemir

PurposeEnterprise Resource Planning (ERP) software which is a knowledge-based design on the interconnective communication of business units and information share, ensures that business processes such as finance, production, purchasing, sales, logistics and human resources, are integrated and gathered under one roof. This integrated system allows the company to make fast and accurate decisions and increases its competitiveness. Therefore, for an enterprise, choosing the suitable ERP software is extremely important. The aim of this study is to present new research on the ERP software selection process by clarifying the uncertainties and find suitable software in a computational way.Design/methodology/approachERP selection problem design includes uncertainties on the expert opinions and the criteria values using intuitionistic fuzzy set theory and interval grey-numbers to MACBETH multi criteria decision making method. In this paper, a new interval grey MACBETH method approach is proposed, and the degree of greyness approach is used for clarifying the uncertainties. Using this new approach in which grey numbers are used, it is aimed to observe the changes in the importance of the alternatives. Moreover, the intuitionistic fuzzy set method is applied by considering the importance of expert opinions separately.FindingsThe proposed method is based on quantitative decision making derived from qualitative judgments. The results given under uncertain conditions are compared with the results obtained under crisp conditions of the same methods. With the qualitative levels of experts reflected in the decision process, it is clearly seen that ERP software selection problem area has more effective alternative decision solutions to the uncertain environment, and decision makers should not undervalue the unsteadiness of criteria during ERP software selection process.Originality/valueThis study contributes to the relevant literature by (1) utilizing the MACBETH method in the selection of the ERP software by optimization, and (2) validating the importance of expert opinions with uncertainties on a proper ERP software selection procedure. So, the findings of this study can help the decision-makers to evaluate the ERP selection in uncertain conditions.


2021 ◽  
Author(s):  
Sukran Seker ◽  
Cengiz Kahraman

Abstract Software selection process for many organizations is a challenging task to conduct their business activities and sustain competitiveness. This paper develops a new hybrid multi-criteria decision making (MCDM) method to select the most effiecient vendor-supplied software package which is used in all business activities for planning or designing, organizing, and supervising functions by operations management of a fuel oil company operated in Turkey. The proposed method is a hybridization of two well-known MCDM approaches, namely TODIM (an acronym in Portuguese for Interactive and Multi criteria Decision Making) and TOPSIS (technique for order preference by similarity to an ideal solution) using Pythagorean cubic fuzzy sets (PCFS) to manage uncertainty, subjectivity and bias of decision makers (DMs). To prove the efficiency and applicability of the proposed method, a real life application to select best software package for fuel oil company, is conducted. Finally, a sensitivity and comparison analyses are carried out to verify validity and stability of the results obtained by the proposed approach.


Author(s):  
David Sammon ◽  
Daivd Lawlor

In this chapter a case study of a world-class manufacturing organisation implementing SAP is purposefully used to demonstrate the influence of bias over requirements in the decision making process. Furthermore, this research highlights the difficulties in determining if the ERP package selected by an organisation is in fact the right software package, to fulfil the functional requirements of the organisation.


Author(s):  
Thomas Poder ◽  
Marion Beffarat ◽  
Maria Benkhalti ◽  
Pierre Dagenais ◽  
Ginette Ladouceur

IntroductionHospital-based health technology assessment (HB-HTA) needs to consider all relevant data to help decision-making, including patients’ preferences. In this study, we comprehensively describe the process of identification, refinement and selection of attributes and levels for a discrete choice experiment (DCE).MethodsA mixed-methods design was used to identify attributes and levels explaining low back pain (LBP) patients’ choice for a non-surgical treatment. This design combined a systematic literature review with a patients’ focus group, one-on-one interactions with experts and patients, and discussions with stakeholder committee members. Following the patient's focus group, ranking exercises were conducted. A consensus about the attributes and levels was researched during discussions with committee members.ResultsThe literature review yielded 40 attributes to consider in patients’ treatment choice. During the focus group, one additional attribute emerged. The ranking exercises allowed selecting eight attributes for the DCE. These eight attributes and their levels were discussed and validated by the committee members who helped reframe two levels in one of the attributes and delete one attribute. The final seven attributes were: treatment modality, pain reduction, onset of treatment efficacy, duration of efficacy, difficulty in daily living activities, sleep problem, and knowledge about their body and pain.ConclusionsThis study is one of the few to comprehensively describe the selection process of attributes and levels for a DCE. This may help ensure transparency and judge the quality of the decision-making process. In the context of a HB-HTA unit, this strengthens the legitimacy to perform a DCE to better inform decision-makers in a patient-centered care approach.


2000 ◽  
Vol 5 (1) ◽  
pp. 19-27 ◽  
Author(s):  
Ronny Swain

The paper describes the development of the 1998 revision of the Psychological Society of Ireland's Code of Professional Ethics. The Code incorporates the European Meta-Code of Ethics and an ethical decision-making procedure borrowed from the Canadian Psychological Association. An example using the procedure is presented. To aid decision making, a classification of different kinds of stakeholder (i.e., interested party) affected by ethical decisions is offered. The author contends (1) that psychologists should assert the right, which is an important aspect of professional autonomy, to make discretionary judgments, (2) that to be justified in doing so they need to educate themselves in sound and deliberative judgment, and (3) that the process is facilitated by a code such as the Irish one, which emphasizes ethical awareness and decision making. The need for awareness and judgment is underlined by the variability in the ethical codes of different organizations and different European states: in such a context, codes should be used as broad yardsticks, rather than precise templates.


2020 ◽  
Vol 39 (3) ◽  
Author(s):  
Francisco S. Lozano Sánchez ◽  
Jesus García-Alonso ◽  
José A. Torres ◽  
Luis Velasco ◽  
Roberto Salvador ◽  
...  

Author(s):  
Pavlo Rodionov ◽  
◽  
Anna Ploskonos ◽  
Lesya Gavrutenko ◽  
◽  
...  

The paper analyzes the factors that affect the amount of effort required to create a mobile application and its cost. It is established that the main factors of influence are the design of the application, its functionality, the type of mobile platform, the availability and level of testing and support, as well as the individual characteristics of the developer. Based on the analysis of information sources, the main methods and approaches to forecasting the cost of software products are identified, which include the COCOMO model, Price-to-win method, expert evaluation, algorithmic methods and the method of analogies. It is proposed to consider the method of analogies as a tool that allows you to make predictions about the cost of resources required for the successful implementation of IT projects based on the experience of similar projects. It is proved that the advantages of this method are the simplicity of its implementation and the clarity of the results obtained, which follows from the practical orientation of this tool. Among the limitations of the method of analogy is the mandatory need for reliable data relating to similar projects, as well as the difficulty of taking into account unspecified indicators. Taking into account the mentioned limitations of the method of analogies and on the basis of the analysis of scientific sources the possible directions of its optimization are determined. Thus, among the ways to improve the effectiveness of this method are those aimed at optimizing the project selection process, the data for which are used as a basis for forecasting. Attempts to improve the method of analogies by including parameters that were previously ignored by this technique seem promising. This in turn can lead to an expansion of the scope of the method of analogies and increase the accuracy of forecasts. As prospects for further research, the need to continue research in the field of optimization of the method of analogies with the subsequent practical verification of theoretical positions on the data of real projects.


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