What Motivates Organisational Knowledge Transfer? Some Lessons from a UK-Based Multinational

2006 ◽  
Vol 05 (02) ◽  
pp. 165-171 ◽  
Author(s):  
Sajjad M. Jasimuddin ◽  
N. A. D. Connell ◽  
Jonathan H. Klein

The transfer of knowledge is an important task of contemporary organisations. In the knowledge-based economy, more and more organisations have increasingly recognised and encouraged the value of knowledge transfer. However, there is sometimes a tendency to horde knowledge, perhaps through fear of losing power or through uncertainty over job security. In this paper, we consider the motivators of knowledge transfer based on an empirical study carried out in part of a UK multinational, IBM Laboratories, in which the atmosphere appeared conducive to knowledge sharing, and knowledge transfer appeared voluntary and spontaneous. The paper questions why members of an organisation like IBM might be enthusiastic about the transfer of knowledge among themselves. The paper investigates the motivating factors that encourage the transfer of knowledge. A number of motivators underlying knowledge transfer are identified.

Author(s):  
Costin Lianu ◽  
Irina Gabriela Rădulescu ◽  
Corina Simona Dobre Gudei ◽  
Cosmin Lianu

AbstractThe Exchange of knowledge between universities and SMEs became a source of sustainable competitive advantages. The innovation capacity of SMEs is under pressure for various reasons since knowledge management is more costly and innovation readiness more difficult to be achieved. Higher Education Institutions (HEIs) became in this context critical players in the knowledge-based economy to interact with small companies. The traditional functions of universities are the generation of knowledge (research) and its transmission (teaching) are reconsidered in order to better serve the managers.This paper investigate conditions SMEs and universities may better work together, assuming that a pro university-SMEs cooperation behaviour at the level of the SMEs managers and universities is an essential factor of an efficient transfer of knowledge. Evidence of this interaction from development regions of Romania are shown in order to identify emerging cooperation patterns. Another area this paper investigates is the interaction of universities and SMEs when they are bound together in a longer cooperation alliances, in clusters. Actions to develop clusters include universities as central resource. The research intends to review the role of the university in cluster development for Romanian development regions on their struggle to occupy a role in European smart specialization processes. As a main conclusion, the article argues that smart specialization and communities of practice are interconnected concepts enabling innovation processes in university-industry interaction. Knowledge transfer may be more efficient when clusters and universities are interacting on a long-term basis.


Author(s):  
Deogratias Harorimana

This chapter introduces the role of the knowledge gatekeeper as a mechanism by which knowledge is created and transferred in a networked environment. Knowledge creation and transfer are essential for building a knowledge-based economy. The chapter considers obstacles that inhibit this process and argues that leading firms create a shared sociocultural context that enables the condivision of tacit meanings and codification of knowledge. Leading firms act as gatekeepers of knowledge through the creation of shared virtual platforms. There will be a leading firm that connects several networks of clients and suppliers who may not interact directly with one another, but are, indeed, connected indirectly though the leading firm that acts as a gatekeeper. The chapter argues that a large firm connecting several clients and suppliers at the multinational level represents a gatekeeper, but even individuals and focal firms in industrial districts can be gatekeepers. The author hopes that, through this discussion, academics, researchers, and doctoral students will have a comprehensive theoretical and practical basis on which to study the role of leading firms in building innovations and virtual teams of knowledge sharing in a highly networked and competitive environment.


2006 ◽  
Vol 05 (01) ◽  
pp. 73-79 ◽  
Author(s):  
Qiping Zhang ◽  
Thippaya Chintakovid ◽  
Xiaoning Sun ◽  
Yan Ge ◽  
Kan Zhang

Knowledge sharing within an organisation is increasingly important in today's fast-moving and knowledge-based economy (Chow et al., 2000, Journal of Management Accounting, 12, 65–95; Bukowitz and Petrash, 1997, Research Technology Management, 40, 24–31). This empirical study examines the interaction effects of national culture and group members' relationship (in-group/out-group) on knowledge-sharing attitude. A total of 197 Chinese undergraduate students and 111 American undergraduate students participated in the study. The first finding was that both Chinese and American students were more willing to share personal knowledge with in-group members than with out-group members. Furthermore, the results showed that same working experience between group members was more important than same national cultural background in determining people's attitude towards knowledge sharing. Another interesting finding was that Chinese participants were more willing to share personal information with an American stranger (out-group) than a Chinese stranger (in-group), while American participants showed no such difference. In summary, these findings indicate that a global organisation should take both national culture and in-group/out-group factors into consideration to facilitate knowledge sharing.


2021 ◽  
Vol 2/2021 (35) ◽  
pp. 32-45
Author(s):  
Filip Tużnik ◽  

The article concerns the idea of knowledge and its innovative potential in the knowledge-based economy. The processes related to the knowledge transfer and knowledge management are often considered as factors determining the success in innovativeness. Knowledge management is also an important issue in inter-organizational cooperation since it considerably helps in the development of new technological solutions. The article provides research results on knowledge management conducted among enterprises and scientific units involved in cooperation under R&D projects co-financed by the Polish Federation of Engineering Associations and the National Centre for Research and Development.


Author(s):  
Lauren Edelstein Henry ◽  
Doris Lee

Knowledge is considered a major asset for companies competing in today’s knowledge-based economy. Management and retention of this knowledge is a critical task in keeping companies ahead of the game. This article will focus on one component of knowledge management, that is, the creation of a successful knowledge transfer process by using an integrative literature review method (Torracco, 2005). An integrative literature review is a form of research where the pertinent literature on a topic was systematically reviewed, analyzed, and synthesized in hopes of reaching a new and better understanding of the topic. Multiple databases were used in gathering literature for this article. Common themes that serve as findings of the study were through the processes of independent analysis of each researcher and joint discussion of the two researchers of the study. In the following sections, background information and definitions concerning knowledge transfer are presented followed by the identified themes. Finally, pertinent discussions regarding trends of knowledge transfer are discussed.


Author(s):  
Kimiz Dalkir

Computer-mediated communication has become the foremost means of sharing knowledge in today’s knowledge-based economy. However, not all Internet-based knowledge-sharing channels are created equal: they differ in their effectiveness when used for exchanging knowledge. A number of factors influence the efficacies of knowledge exchange, including: (1) characteristics of the knowledge being exchanged and, (2) characteristics of the channels used. It is therefore necessary to define key knowledge and channel attributes in order to understand how knowledge can be effectively shared using computers. This chapter examines the computer-mediated knowledge sharing mechanisms and proposes a typology based on media richness and social presence characteristics that can serve as a preliminary conceptual basis to select the most appropriate channel. The chapter concludes with a discussion of key issues and future research directions. While much of the research has been done in organizational settings, the chapter is applicable to all forms of computer-mediated communication.


Author(s):  
Atreyi Kankanhalli ◽  
Bernard C.Y. Tan ◽  
Kwok-Kee Wei

In a knowledge-based economy, organizations find it difficult to compete based upon the individual knowledge of a few organizational members. This provides the rationale for knowledge management wherein organizational knowledge must be shared, combined, and reused in order to enable organizations to compete more effectively. Hence, knowledge sharing is considered an essential process in knowledge management. Unfortunately, sharing is often unnatural for the parties involved in it, that is, knowledge contributors or producers and knowledge seekers or consumers. Hoarding knowledge and not accepting knowledge from others are natural tendencies that are difficult to change (Davenport & Prusak, 1998). Knowledge contributors may be inhibited from sharing their knowledge due to perceptions of loss of power, lack of time or incentives, and other barriers. Knowledge seekers may find it laborious to seek advice from others and desire to discover solutions for themselves. Therefore, it is vital to understand and foster the motivations of knowledge contributors and seekers toward participating in knowledge sharing.


Author(s):  
Manir Abdullahi Kamba

The chapter tries to highlight the influence of social networking and library 2.0 in providing access to information and knowledge sharing in Africa. It further discusses the panorama at which the information environment is changing from traditional to electronic, where access to information and knowledge stands to benefit all. The chapter, however, exhibits that in most developing worlds today the electronic information environment is gradually spreading and obviously will take time to be fully integrated into the systems, especially in Africa. The chapter provides a highlight on the value, usefulness, access to information, and knowledge sharing, which has become a necessary component for human existence and development. The premise is that librarians’ role is to facilitate this effective management and promote access to information and knowledge sharing through the influence of social networking and library 2.0; this in turn will strengthen and empower the African people to be among global players in the knowledge-based economy. The emergence of Web 2.0 principles and technologies that has given rise to social networking and library 2.0 offer libraries and information centers many opportunities for sharing information and knowledge among people regardless of distance or geographical areas. This reaches out beyond the walls of the library and Websites of any library or institutions. These developments make it possible for people to share knowledge and information online, borrow locally, and buy or sell on a global scale as appropriate to their needs and circumstances.


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