Humor in task-oriented computer-mediated communication and human-computer interaction

1998 ◽  
Author(s):  
John Morkes ◽  
Hadyn K. Kernal ◽  
Clifford Nass
Keyword(s):  
Human Computer Interaction ◽  
Computer Mediated Communication ◽  
Mediated Communication ◽  
Computer Mediated ◽  
Task Oriented ◽  
Computer Interaction

Human Computer Interaction and the Best Mix of Face-to- Face and E-Interactions in Educational Settings

2009 ◽  
pp. 1423-1435
Author(s):  
Bolanle A. Olaniran
Keyword(s):  
Human Computer Interaction ◽  
Computer Mediated Communication ◽  
Educational Institutions ◽  
Mediated Communication ◽  
Rapid Improvement ◽  
Face To Face ◽  
Computer Mediated ◽  
Recent Trends ◽  
And Control ◽  
Computer Interaction

Recent trends and rapid improvement in technology such as computer-mediated communication (CMC) and increasing bandwidth in the Internet are facilitating increased electronic interactions (i.e., e-interactions otherwise known as or commonly referred to as the human computer interaction (HCI)). CMC technology systems are a common occurrence in educational institutions as administrators attempt to encourage technology usage and instructors race to learn and implement CMC use in their classrooms and students demand greater flexibility and control in how they learn. Notwithstanding is the need to decide which forms of HCI technology to use, how to use them, and what benefits can accrue from such usage. The discussion here explores each of these issues, but more specifically will focus on addressing the case for blending e-interactions with the traditional face-to-face (FTF) communication medium while addressing the appropriateness of such combination.

Development of an Ontology-Based E-Recruitment Application that Integrates Social Web

2011 ◽  
pp. 363-395 ◽  
Author(s):  
Michel Tétreault ◽  
Aude Dufresne ◽  
Michel Gagnon
Keyword(s):  
Human Computer Interaction ◽  
Return On Investment ◽  
Information Technologies ◽  
Computer Mediated Communication ◽  
Requirements Analysis ◽  
Social Web ◽  
Mediated Communication ◽  
Computer Mediated ◽  
Prototype Evaluation ◽  
Computer Interaction

This chapter presents the elaboration of an ontology-based application called Combine. This application aims to optimize and enhance e-Recruitment processes in the domain of Information Technologies’ staffing services, and especially e-Recruitment processes that use Social Web platforms as a means of sourcing candidates. This chapter will describe the context motivating this development and how the system was designed, from the requirements analysis to the prototype evaluation, revealing the concerns, constraints and opportunities met along the way. All of these factors will be discussed mainly in regards to Computer-Mediated Communication (CMC) and Human-Computer Interaction (HCI) theories in order to argue the potential return on investment of the conceptualized semantic e-Recruitment application.

Human Computer Interaction and the Best Mix of Face-to-Face and E-Interactions inEducational Settings

2011 ◽  
pp. 49-61 ◽  
Author(s):  
Bolanle Olaniran
Keyword(s):  
Human Computer Interaction ◽  
Computer Mediated Communication ◽  
Educational Institutions ◽  
Mediated Communication ◽  
Rapid Improvement ◽  
Face To Face ◽  
Computer Mediated ◽  
Recent Trends ◽  
And Control ◽  
Computer Interaction

Recent trends and rapid improvement in technology such as computer-mediated communication (CMC) and increasing bandwidth in the Internet are facilitating increased electronic interactions (i.e., e-interactions otherwise known as or commonly referred to as the human computer interaction (HCI)). CMC technology systems are a common occurrence in educational institutions as administrators attempt to encourage technology usage and instructors race to learn and implement CMC use in their classrooms and students demand greater flexibility and control in how they learn. Notwithstanding is the need to decide which forms of HCI technology to use, how to use them, and what benefits can accrue from such usage. The discussion here explores each of these issues, but more specifically will focus on addressing the case for blending e-interactions with the traditional face-to-face (FTF) communication medium while addressing the appropriateness of such combination.

scholarly journals What the differences in conflict between online and face-to-face work groups mean for hybrid groups: A state-of-the-art review

2020 ◽  
Vol 8 ◽  
pp. 51-77
Author(s):  
Jessica Kahlow ◽  
Hanna Klecka ◽  
Erin Ruppel
Keyword(s):  
Group Performance ◽  
Work Groups ◽  
Leadership Behaviors ◽  
Computer Mediated Communication ◽  
Mediated Communication ◽  
Online Groups ◽  
Face To Face ◽  
Computer Mediated ◽  
Performance Satisfaction ◽  
Task Oriented

Conflict has been a topic widely studied in communication and management studies literature. How groups handle conflict can affect group performance, satisfaction, and commitment (Martínez-Moreno, González-Navarro, Zornoza, & Ripoll, 2009; Pazos, 2012; Staples & Webster, 2007; Workman, 2007). Much of this literature focuses on online, task-oriented work groups, and how these groups differ from face-to-face (F2F) groups. However, hybrid groups (i.e., those that work both F2F and online) are increasingly common. To better understand conflict in hybrid groups, we review 68 articles regarding online, hybrid, and F2F groups that highlight the differences between F2F and online groups and consider what these differences mean for hybrid groups. In doing so, we identify several emergent themes related to how conflict is managed in online and hybrid groups. The literature suggests that there are many benefits to online and hybrid groups, such as the ability to assemble more diverse teams and work asynchronously, but that conflict is also more common in online than F2F groups. Strong norms and leadership behaviors that encourage trust and cohesion appear to reduce conflict and its effects on group performance and decision making, especially in online groups. These findings suggest that in hybrid groups, F2F meetings might be used to quickly establish group norms, trust, and cohesion, which can then improve online group interactions. However, more research is needed to understand how conflict occurs and is managed in hybrid groups. Future communication research should focus on examining conflict management in hybrid groups using computer-mediated communication perspectives.

(Digital) experiences

First Monday ◽  
2010 ◽  
Author(s):  
Ronald E. Day ◽  
Hamid R. Ekbia
Keyword(s):  
Artificial Intelligence ◽  
Twentieth Century ◽  
Human Computer Interaction ◽  
Virtual Worlds ◽  
Walter Benjamin ◽  
Computer Mediated Communication ◽  
Mediated Communication ◽  
Computer Mediated ◽  
The Common ◽  
Shed Light

What is digital experience? This question is of interest to different discourse traditions, each of which would answer it differently. The literature in Human-Computer Interaction, Computer-Mediated Communication (CMC), virtual worlds, and Artificial Intelligence, for instance, each present distinctive understandings of the concept of 'experience' and, consequently, of 'digital experience.' However, if we start with the concept of experience as an event, the common historical lineage of these distinct understandings reveals itself. We are interested in this historical lineage, and would like to explain 'digital experience' as a historically developing category. For this, we begin by returning to discussions on two modern concepts of experience (Erlebnis and Erfahrung) in the mid-twentieth century works of Martin Heidegger and Walter Benjamin. Then, we discuss three forms of 'digital experience' -- simulated, embedded, and artificial -- and we suggest that these experiences constitute a modern understanding of experience, namely, as a tension between experience as an embedded or 'situated' event and 'experience' as one that is had. By focusing on this tension, we hope to shed light on some of the shared underlying assumptions among disparate discourse traditions.

Social Interaction Process Analysis of Bengalis' on Orkut®

2010 ◽  
pp. 66-87 ◽  
Author(s):  
Anupam Das
Keyword(s):  
Process Analysis ◽  
Computer Mediated Communication ◽  
Dyadic Interactions ◽  
Mediated Communication ◽  
Common People ◽  
Global Average ◽  
Computer Mediated ◽  
Message Exchange ◽  
Bona Fide ◽  
Task Oriented

This study investigates what interlocutors do when they exchange messages on the social network site (SNS) Orkut® and how they do it. In so doing, the study examines the interplay of Computer-Mediated Communication (CMC) acts, interaction processes, and frequency of message exchange in text-based dyadic interactions of diasporic Bengalis on Orkut®. A total of 48 dyadic interactions were analyzed. The subjects were observed to have produced mostly bona-fide positive socioemotional content, primarily through ‘greet’ and ‘claim’. It was also noticed that dyads who exchange utterances more than global average, produce more task-oriented content than those who exchange utterances less than global average. Task communication is achieved primarily through ‘inquire’ and ‘inform’. ‘Bona-fide positive socioemotional’ content is argued to be providing users’ socio-emotional needs, while ‘task’ communication helps them accumulate social capital. The findings contribute to CMC, pragmatics, and social psychology. It further helps common people understand the benefits of interaction on SNSs.

Global Culture and Computer Mediated Communication

2011 ◽  
pp. 901-916 ◽  
Author(s):  
Susan R. Fussell ◽  
Qiping Zhang ◽  
Leslie D. Setlock
Keyword(s):  
Visual Cues ◽  
Computer Mediated Communication ◽  
Design Guidelines ◽  
Cultural Dimensions ◽  
Three Dimensions ◽  
Mediated Communication ◽  
Global Culture ◽  
Moderating Variables ◽  
Computer Mediated ◽  
Task Oriented

In this chapter, we discuss how culture influences computer mediated communication (CMC). We use an Input-Process-Output (I-P-O) model as a theoretical framework to analyze relationships between culture and CMC. We describe three dimensions of cultural variability—individualism/collectivism, low vs. high context of communication, and task- vs. relationship-orientation—and describe how these dimensions influence people’s reliance on features of CMC. A review of the literature to date suggests that cultural factors do indeed shape how people use CMC. More specifically, auditory and visual cues appear to have more importance for members of collectivistic, high-context, relationship-oriented cultures than they do for members of individualistic, low-context, task-oriented cultures. However, further research is needed to clarify relationships between cultural dimensions and CMC, to understand the role of moderating variables such as gender of participants, task, and group composition, and to provide design guidelines for new tools to support intercultural communication and CMC in developing regions.

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