Usability guidelines and evaluation criteria for conversational user interfaces

Author(s):  
Kyoko Sugisaki ◽  
Andreas Bleiker
Author(s):  
T. B. Larina

The development of e-learning, both in distance and mixed forms, becomes especially relevant in the modern educational process. A high-quality e-learning course is developed through the efforts of two parties: the teacher, who creates the methodological content, and the programmer, who creates the electronic shell of the course. The article substantiates the importance of quality issues in the development of a user interface for electronic educational resources, since the user of an electronic course deals with the direct implementation of educational material. The indicators for assessing the quality of software products in accordance with international and Russian standards and their applicability for assessing user interfaces of electronic educational resources are analyzed. The conclusion is made about the importance of the indicator “practicality” in relation to this type of software product as an indicator of an individual evaluation of the use of a product by a certain user or circle of users. The classical methods for assessing the quality of the human-machine interaction interface and the applicability of experimental and formal methods for assessing quality are considered. The analysis of modern approaches to the design of user interfaces based on UX/UI design is given. An assessment of the requirements and criteria for assessing the user interface from the standpoint of modern design is given. The tasks and features of the UX and UI components of the design process are analyzed. The essence of the modern term “usability” as an indicator of the interface evaluation is explained, and the qualitative evaluation criteria for this indicator are considered. The concept of UX testing is given, the main stages of this process are considered. The importance of taking into account the subjective psychological factors of interface perception is substantiated. The indicators for assessing the quality of user interfaces, based on the cognitive factors of its perception by a person, are analyzed.


Author(s):  
György Kuczogi ◽  
Imre Horváth ◽  
Joris S. M. Vergeest ◽  
Zoltán Rusák

Abstract It is commonly recognized that the user interfaces of recent CAD systems do not effectively support creative man-machine communication in the conceptual phase of the design process. At the same time, speech, hand sketching, claying, etc. are appropriate tools for communicating ideas among designers. The inherent vagueness of verbalism and hand movement is both tolerable and requested for the human-computer interaction, as well. However, the natural format of communication may also permit unnecessary uncertainty, which can easily lead to significant failures in the understanding. The aim of the paper is to investigate how we can find those particular formats of natural communication that offer the benefit of communication of vague concepts and help to prevent failures of understanding. We have decided to use a simplified model of Gitt’s [5] information theory. We have selected three evaluation criteria (i.e., effectiveness, efficiency, and comfort) to facilitate the ranking of different ways of communication for a particular purpose. As a future work, we intend to accomplish the evaluation prove the evaluation by pilot implementation.


2022 ◽  
Vol 4 ◽  
Author(s):  
Reuth Mirsky ◽  
Ran Galun ◽  
Kobi Gal ◽  
Gal Kaminka

Plan recognition deals with reasoning about the goals and execution process of an actor, given observations of its actions. It is one of the fundamental problems of AI, applicable to many domains, from user interfaces to cyber-security. Despite the prevalence of these approaches, they lack a standard representation, and have not been compared using a common testbed. This paper provides a first step towards bridging this gap by providing a standard plan library representation that can be used by hierarchical, discrete-space plan recognition and evaluation criteria to consider when comparing plan recognition algorithms. This representation is comprehensive enough to describe a variety of known plan recognition problems and can be easily used by existing algorithms in this class. We use this common representation to thoroughly compare two known approaches, represented by two algorithms, SBR and Probabilistic Hostile Agent Task Tracker (PHATT). We provide meaningful insights about the differences and abilities of these algorithms, and evaluate these insights both theoretically and empirically. We show a tradeoff between expressiveness and efficiency: SBR is usually superior to PHATT in terms of computation time and space, but at the expense of functionality and representational compactness. We also show how different properties of the plan library affect the complexity of the recognition process, regardless of the concrete algorithm used. Lastly, we show how these insights can be used to form a new algorithm that outperforms existing approaches both in terms of expressiveness and efficiency.


2003 ◽  
Author(s):  
Hendrik A. H. C. van Veen ◽  
Jan B. F. van Erp
Keyword(s):  

2006 ◽  
Author(s):  
Joshua A. Gomer ◽  
Kristin S. Moore ◽  
Matthew C. Crisler ◽  
Martha J. Kwoka ◽  
Christopher C. Pagano

Robotics 98 ◽  
1998 ◽  
Author(s):  
W. Risse ◽  
H. Krölls ◽  
F. Weissbuch ◽  
M. Hiller
Keyword(s):  

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