Exoskeletons in the Supermarket: Influences of Comfort, Strain Relief and Task-Technology Fit on Retail Workers' Post-Trial Intention to Use

Author(s):  
Sandra Maria Siedl ◽  
Matthias Wolf ◽  
Martina Mara
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Samar Rahi ◽  
Mazuri Abd Ghani

Purpose The long-term success of internet banking (IB) services is connected with continuous use. Therefore, examining factors which influence IB user continuance intention is important. Grounded in technology continuance theory, bank transparency and task technology fit (TTF) model, the purpose of this study is to develop a unified technology continuance model to investigate IB user continuance intention. Design/methodology/approach The research model was empirically tested with 348 responses. Respondents included in this study had prior experience with IB services. For hypotheses testing, the structural equation modelling approach was used. Findings Findings indicate that the research model has substantial power in explaining IB user continuance intention. Importance performance matrix analysis revealed that bank transparency had the highest importance in determining IB user continuance intention. Therefore, factors like user satisfaction and perceived usefulness have shown a medium level of importance in determining IB user continuance intention. Satisfaction is influenced by perceived usefulness and confirmation and established a significant impact on IB user continuance intention. Practical implications The findings of this research are useful for bank managers and policymakers to develop and design IB services according to user’s expectations. Results demonstrate that expectation confirmation and perceived usefulness are antecedents of IB user satisfaction and IB user continuance intention. In addition to that bank, transparency has shown a significant effect on user expectation and IB user continuance intention. These findings established that accuracy in sharing bank information and clarity in transaction charges encourage the user to continue the use of IB services. Originality/value The current study develops a unified technology continuance model based on the TTF model and technology continuance theory and investigates IB user continuance intention. Moreover, bank transparency is added in the technology continuance model and established a significant impact towards user expectation confirmation and continuance intention. These findings contribute to the limited body of research in the context of IB user continuance intention and enrich information system literature.


2019 ◽  
Author(s):  
Khaled I. A. Amrouni ◽  
Ruzaini A. Arshah ◽  
Alaa J. Kadi

Information and communication technologies (ICT) have been implemented mainly in government organizations, where e-government has become prevalent. The previous research focuses mostly on e-government adoption from the perspective of citizens. However, there is a scarcity of research conducted from the viewpoint of the employee. This study tried to identify and predict the factors that influence an employee to adopt technology implemented at the workplace by focusing on acceptance technology theories. The unified theory of acceptance and usage of technology (UTAUT) and Task-technology fit (TTF) using relevant findings in this review. The attempt to conduct a comprehensive explanation and analysis of the existing literature up to 2018, to understand the current situation of e-government implementation. Reviewing procedures were done by reviewing articles on e-government and related work by using indexing databases “web of science & Scopus. Finally, the results of this paper are the factors that make employees directly or indirectly adopt e-government.


Author(s):  
Andrea J. Hester

Information systems have evolved into ubiquitous, Web-based technologies that eliminate the boundaries of time and space, and support higher levels of social interaction. In order to achieve the highest return from information systems, organizations must match the capabilities of technology with their environment. This research proposes a model of Organization-Information System Fit based on task-technology fit and theories of user acceptance. Organization-information system fit may be achieved by balancing technical fit and user fit. Technical fit can be characterized as congruence among process-technology fit and task-technology fit. The idea of user fit is introduced as a moderator of the relationship between technical fit and utilization. Higher degrees of both technical fit and user fit should result in positive impacts on utilization and performance.


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