Chapter Eight. Work stress, work satisfaction and coping among life insurance agents

2009 ◽  
Vol 27 (2) ◽  
pp. 6-39 ◽  
Author(s):  
Sixin Sheng

Through analysing Chinese life insurance agents’ emotional conflicts and coping strategies, this study tries to reveal organization and work’s impact on the agents. Because organizational and working rules are often inconsistent with social norms and personal feelings, life insurance agents easily experience negative emotions and conflicts. Various strategies that make efforts to solve this kind of conflict may trigger off some new emotional problems, and they probably make agents’ emotional conflicts worse as well. In a way, emotional alienation has become a necessity for service workers in the post-industrial society, and that means individuals’ emotions and regulations are subject to the demand of organization and work, but deviate from themselves and social rules.


2019 ◽  
Vol 9 (2) ◽  
pp. 155-164
Author(s):  
Nadia Yuli Pertiwi ◽  
Ice Yulia Wardani

Kualitas guru sangat mempengaruhi pendidikan pada setiap jenjangnya termasuk jenjang sekolah dasar. Profesi guru termasuk salah satu pekerjaan yang memiliki tingkat stres kerja yang tinggi. Salah satu penyebab stres adalah kurikulum pendidikan.Penelitian ini bertujuan untuk mengetahui gambaran tingkat stres kerja dan strategi koping guru sekolah dasar negeri dalam implementasi kurikulum 2013 di Kecamatan Bogor Tengah Kota Bogor. Penelitian ini menggunakan desain penelitian deskriptif kuantitatif sederhana dengan pendekatan cross sectional. Penelitian ini melibatkan 222 guru di sekolah dasar negeri Kecamatan Bogor Tengah yang dipilih menggunakan purposive sampling. Hasil penelitian ini menggambarkan bahwa sebesar (81,5%) guru mengalami stres sedang. Penjabaran dari dimensi stres kerja yaitu dimensi peran kerja individu (ORQ), dimensi beban kerja individu (PSQ), dan dimensi sumber daya yang dimiliki (PRQ) menunjukkan bahwa mayoritas guru mengalami stres sedang pada ketiga kategori tersebut. Adapun jenis strategi koping yang paling sering digunakan adalah problem focused coping (54,6%). Hasil penelitian ini diharapkan agar perawat dapat bekerja sama dengan pihak sekolah dasar negeri untuk memfasilitasi kegiatan yang dapat meminimalkan kejadian stres kerja dengan penggunaan strategi koping yang tepat.   Kata kunci: Guru sekolah dasar negeri, stres kerja, kurikulum 2013, strategi koping   THE LEVEL OF STRESS AND COPING STRATEGY OF ELEMENTARY SCHOOL TEACHERS IN IMPLEMENTATION OF CURRICULUM 2013   ABSTRACT Teachers quality is greatly influence education at the whole level of education including elementary school level. Teachers are one of the jobs with high levels of work stress. One of the causes of work stress is  educational curriculum. This study aims to determine the level of stress and coping strategy of elementary school teachers in implementation of curriculum 2013 in Bogor Central District, Bogor. The design in this research used descriptive quantitative with cross sectional approach. This study involved 222 elementary schools teachers in Bogor Central District selected by purposive sampling. The results of this study illustrate the majority of elementary schools teachers in Bogor Central District (81,5%) experience moderate stress. Each dimension of work stress, occupational role (ORQ), personal strain (PSQ) and personal resources (PRQ) show that the majority of teachers experience moderate stress. The type of coping strategy that is most often used by elementary schools teachers in Bogor Central Districtis is problem focused coping (54,6%). The results of this study recommend nurses to be able for collaboration with school to facilitate activities that could reduce stress and use appropriate coping strategies.   Keywords: Elementary School Teacher, work stress, curriculum 2013, coping strategy


2008 ◽  
Vol 36 (5) ◽  
pp. 703-744 ◽  
Author(s):  
Lim Geok-choo ◽  
Ko Yiu-chung ◽  
Chan Kwok-bun

AbstractThis paper studied the work stressors and coping strategies of lawyers in Singapore. Data collection involved the use of both quantitative and qualitative research methods — a survey of 450 lawyers and in-depth interviews with 27 lawyers. This study found that while time pressure and work overload were the most stressful aspects of lawyering work, social interactions and interpersonal relationships at work proved to be a salient work stressor, when lawyers were dealing with clients, fellow lawyers and judges — that is, interpersonal stress. This study explains how lawyers constantly monitor and adjust their actions to negotiate for control or 'power' over others in their attempts to cope with work stress. In examining the correlation between lawyers' perceptions of work stress and their coping behaviours, this paper reveals that while lawyers tended to report more problem-focused than emotion-focused coping ways, the correlation analysis informed that emotion-focused and help-seeking coping ways were significantly correlated with interpersonal stress, such as in dealing with clients and colleagues. This study further shows that lawyers invoke social and psychological coping resources to position themselves strategically within prevailing power relations to cope with their interpersonal stress at work.


2021 ◽  
Vol 4 (1) ◽  
pp. 101-119
Author(s):  
Enah Pahlawati ◽  
Efrita Norman ◽  
Rio Kartika Supriyatna

    The purpose of this study was to determine and analyze the effect of work stress, work discipline on the performance of Bogor City Hospital employees during the Covid 19 pandemic and see the effect of work stress and work discipline simultaneously on the performance of Bogor City Hospital employees during the Covid 19 pandemic. This study using a sample of 60 respondents who are employees at the Bogor City Hospital as the object of research. The method of data collection was carried out directly by using questionnaires and interviews with employees of the Bogor City Hospital. From the results of data processing (output) obtained a correlation coefficient (R) of 0.795, it can be concluded that there is a strong or high relationship between work stress and work discipline on employee performance at the Bogor City Hospital. Then seen from the value of the coefficient of determination (R2) of 0.632 or 63.2%, it can be said that the percentage contribution of the influence of the independent variable (work stress and work discipline) on the dependent variable (employee performance) is 63.2% while the rest is 36.8 % influenced or explained by other factors not included in this model.


2019 ◽  
Vol 20 (2) ◽  
pp. 135-140
Author(s):  
IRMA GUSTIANA ANDRIANI

The purpose of this study is to determine the effect of work stress, organizational commitment, and work satisfaction to turnover intention. The object of this research is a company operating in the field of car sales auto parts sales and maintenance of cars. The method used in this research is descriptive method and causality with multiple regression method to test the hypothesis. This research use nonprobability sampling technique with saturation sampling method. Respondents used in this study were 87 active employees. Technique of collecting data by using questionnaire..The result of the research shows that work stress has significant effect to turnover intention, but organizational commitment and work satisfaction has no significant effectto turnover intention.


Sign in / Sign up

Export Citation Format

Share Document