Influencing Social Problems with Interface Design

2002 ◽  
Vol 10 (4) ◽  
pp. 12-16 ◽  
Author(s):  
Catherine M. Burns ◽  
Pascale Proulx
Keyword(s):  
Human Factors ◽  
Problem Gambling ◽  
Interface Design ◽  
Social Problems

Unusual as it may seem, human factors/ergonomics methods can help in addressing issues such as problem gambling.

Human Factors Problems in Interactive Voice Response (IVR) Applications: Do we Need a Guideline/Standard?

1992 ◽  
Vol 36 (3) ◽  
pp. 222-226 ◽  
Author(s):  
Daryle Jean Gardner-Bonneau
Keyword(s):  
User Interface ◽  
Human Factors ◽  
Interface Design ◽  
Interactive Voice Response ◽  
User Interface Design ◽  
Application Development ◽  
Design Guideline ◽  
Dialogue Design ◽  
Specification Document ◽  
Voice Response

The purpose of this paper is to present a case for the development of a user interface design guideline or standard for interactive voice response applications, to be widely disseminated throughout business and industry. A number of sample problems are cited, based on the author's consulting experience in this area, which serve to demonstrate that many of the problems encountered in IVR application development, particularly in scripting/dialogue design and use of automated speech recognition as a front-end, are not only solvable, but easily avoidable, given the current human factors knowledge base. The paper also discusses the Specification Document developed by the Voice Messaging User Interface Forum (1990, April), and the reasons why it cannot be applied, as written, to the user interface design of more complex IVR applications. Finally, the author proposes an approach to developing the proposed guideline/standard.

Factors Affecting the Design and Development of a Personal Learning Environment

2012 ◽  
pp. 226-236
Author(s):  
Helene Fournier ◽  
Rita Kop
Keyword(s):  
Learning Environment ◽  
Human Factors ◽  
Learning Environments ◽  
Technology Use ◽  
Interface Design ◽  
Design And Development ◽  
Factors Affecting ◽  
Personal Learning ◽  
Personal Learning Environment ◽  
Personal Learning Environments

After speculation in literature about the nature of Personal Learning Environments, research in the design and development of PLEs is now in progress. This paper reports on the first phase of the authors’ research on PLE, the identification process of what potential users would consider important components, applications, and tools in a PLE. The methodology included surveying “super-users” on their use of existing tools, applications and systems and their preferences in learning, in order to enhance the development of a PLE and reach a specification that potential learners will find useful and empowering in their learning. The research resulted in suggestions on factors affecting technology use and uptake, human factors and attitudes, and interface design that need to be factored in the design and development of a PLE.

Human Factors in Interface Design

2011 ◽  
pp. 45-54 ◽  
Author(s):  
Qiyang Chen ◽  
Vinai Sharma
Keyword(s):  
Human Factors ◽  
Mental Models ◽  
Interface Design ◽  
Human Factor ◽  
System Analysis ◽  
User Performance ◽  
System Analysis And Design ◽  
Human Factor Engineering ◽  
Analysis And Design

This paper discusses the issues of human factors that affect interface design. It addresses the challenges that system analysts may face. It presents the strategies of incorporating human factor engineering into the process of system analysis and design. The user performance and their mental models are also discussed.

scholarly journals IEEE Human Factors Standards for Nuclear Facilities: The Development Process, Available Standards, Current Activities, and the Future

2019 ◽  
Vol 63 (1) ◽  
pp. 587-591
Author(s):  
David R Desaulniers ◽  
Stephen Fleger
Keyword(s):  
Human Factors ◽  
Interface Design ◽  
Nuclear Power ◽  
Power Plants ◽  
Human Performance ◽  
Development Process ◽  
Monitoring And Control ◽  
Nuclear Facilities ◽  
Computer Based ◽  
And Control

Since 1980 the Institute of Electrical and Electronics Engineers (IEEE) has supported development of human factors (HF) standards. Within IEEE, Subcommittee 5 (SC5) of the Nuclear Power Engineering Committee develops and maintains HF standards applicable to nuclear facilities. These standards are structured in a hierarchical fashion. The top-level standard (IEEE Std. 1023) defines the HF tasks required to support the integration of human performance into the design process. Five lower tier documents (IEEE Std. 845, 1082, 1289, 1786 and 1707) expand upon the upper tier standard. Presently, two new HF standards projects are underway; one to provide HF guidance for the validation of the system interface design and integrated systems operation and another for designing and developing computer-based displays for monitoring and control of nuclear facilities. SC5 is also involved in outreach activities, including sponsorship of a series of conferences on human factors and nuclear power plants.

Design Guidelines and the Human Factors of Interface Design

1986 ◽  
Vol 30 (14) ◽  
pp. 1358-1362 ◽  
Author(s):  
Louis Tijerina
Keyword(s):  
Research And Development ◽  
Human Factors ◽  
Design Process ◽  
Interface Design ◽  
Computer Systems ◽  
Design Guidelines ◽  
Computer Interface ◽  
Future Research ◽  
System Designer ◽  
Military Organizations

The proliferation of computer systems in recent years has prompted a growing concern about the human factors of interface design. Industrial and military organizations have responded by supporting studies in user-computer interaction and, more recently, products which might aid in the design of interfaces. One type of design aid which attempts to make findings of user-computer interface (UCI) research available to the system designer is the interface design guidelines document. This paper reviews literature about the design process and how design guidelines or standards might fit into that activity. Suggestions are offered about where future research and development might be directed in order to enhance the use of guidelines in the interface design process and so enhance the final product as well.

scholarly journals The development of a clinical interface for a novel newborn resuscitation device; a Human Factors approach to understand cognitive user requirements. (Preprint)

2018 ◽  
Author(s):  
Laura Pickup ◽  
Alexandra Lang ◽  
Lara Shipley ◽  
Caroline Henry ◽  
James Carpenter ◽  
...  
Keyword(s):  
Heart Rate ◽  
Human Factors ◽  
Medical Device ◽  
Interface Design ◽  
New Technology ◽  
Unmet Need ◽  
Neonatal Resuscitation ◽  
Design Approach ◽  
New Device ◽  
User Centred Design

BACKGROUND A novel medical device has been developed to address an unmet need in standardising and facilitating heart rate recording during neonatal resuscitation. In a time critical emergency resuscitation, where failure can mean death of an infant, it is vital that clinicians are provided with information in a timely, precise and clear manner to capacitate appropriate decision making. This new technology provides a hands free, wireless heart rate monitoring solution that easily fits the clinical pathway and procedure for neonatal resuscutation. To understand the requirements of the interface design for this new device, a human factors approach was implemented. This combined a traditional user-centred design approach with an Applied Cognititive Task Analysis (ACTA) to understand the tasks involved, the cognitive requirements and the potential for error during a neonatal resusciation scenario. OBJECTIVE 1. To understand the cognitive requirements of clinicians for a novel medical device to facilitate neonatal resuscitation; 2. To apply a human factors approach and a traditional user-centred design approach to provide a device interface specification. METHODS Fourteen clinical staff were involved in producing the final design requirements. Two paediatric doctors supported the development of a visual representation of the activities associated with neonatal resucitation. This was used to develop a scenario based workshop. Two workshops were carried out in parallel and involved three paediatric doctors, three neonatal nurses, two advance neonatal practitioners and four midwives. Both groups came together at the end to reflect on the findings which emerged during the separate sessions. RESULTS The outputs of this study have provided a comprehensive description of information requirements during neonatal resuscitation, and enabled product developers to understand the core and preferred requirements of the user interface design for the device. The study raised three key areas for the designers to consider, which had not previously been highlighted. These related to interface layout and information priority, size and portability of the device and auditory feedback. CONCLUSIONS This study demonstrates the value of the ACTA approach to inform the development of resuscitation devices, and more generally for medical device development.

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