Participatory research ideals and practice experience: Reflections and analysis

2016 ◽  
Vol 17 (4) ◽  
pp. 434-452 ◽  
Author(s):  
Heather D’Cruz ◽  
Philip Gillingham
Keyword(s):  
Social Work ◽  
Participatory Research ◽  
Child Protection ◽  
Consumer Participation ◽  
Knowledge Generation ◽  
Service Users ◽  
Social Work Research ◽  
Practice Experience ◽  
Reflexive Practice ◽  
Situated Ethics

Summary Consumer participation in decision making and evaluation of services has been a significant theme in social work and other caring professions for over 20 years. This article reflects on a qualitative research study that was conceptualised within participatory principles. It critically examines key features that emerged as challenges to the ideals of participatory research with parents and grandparents about their experiences with child protection services in Victoria, Australia. Findings The features examined are differentiated between the visible and familiar and the invisible, often emergent, aspects of social work research. We critically examine the ways in which the visible and invisible features as situated dimensions of social work research may shape how and whether the ideals of participatory research can be achieved. We discuss tensions in the process that have no clear ‘solutions’. Instead, we identify the importance of mindfulness and reflexive practice by researchers to find their way through these potential ethical and legal minefields. Applications We conclude that while social workers must continue to strive for participation by a range of service users in knowledge generation, we must also critically examine and theorise the meaning of participatory research and the idealised images of consumers and service users to improve such practice. An awareness of situated ethics as a location of the self in interaction with others is essential to promote ongoing reflexive practice throughout all stages of research.

scholarly journals Considering a participatory approach to social work – Service user research

2019 ◽  
Vol 19 (5-6) ◽  
pp. 1078-1094
Author(s):  
Niamh Flanagan
Keyword(s):  
Social Work ◽  
Participatory Research ◽  
Service User ◽  
User Involvement ◽  
Research Process ◽  
Current Status ◽  
User Engagement ◽  
Service Users ◽  
User Research ◽  
Social Work Research

Service-user involvement in social work research is much vaunted and considered desirable. Yet, it is not common. This is despite the fact that research-funding bodies are increasingly mandating inclusion of service users in the research process. It would seem timely for the profession to look again at participatory research as an approach to working collaboratively with service users in the co-production of research. This article reviews the arguments for service-user collaboration in social work research; it considers the evolution of service-user engagement and its current status in practice. Building on the foundations of social work research methodologies, the article considers the practicalities of participatory research and the potential barriers. The article draws on vignettes of published participatory research to illustrate this type of research in social work.

scholarly journals Social Work Research in the Child Protection Field in Australia

2015 ◽  
pp. bcv123 ◽  
Author(s):  
Clare Tilbury ◽  
Mark Hughes ◽  
Christine Bigby ◽  
Jennifer Osmond
Keyword(s):  
Social Work ◽  
Child Protection ◽  
Social Work Research

scholarly journals What do social work students think social work research is?

2016 ◽  
Vol 24 (2) ◽  
pp. 19-26
Author(s):  
Anita Gibbs
Keyword(s):  
Social Justice ◽  
Social Work ◽  
New Zealand ◽  
Work Values ◽  
Research Training ◽  
Social Work Students ◽  
Service Users ◽  
Research Project ◽  
Social Work Research ◽  
Social Work Values

In New Zealand, social work students often undertake social work research training as part of their first qualification in social work. The focus of this article is to consider what social work students think social work research is and whether they think social work research should be part of normal, everyday practice or not. Forty-three social work students from Otago University participated in a small research project during 2009 aimed at exploring their constructions of social work research. They emphasised that social work research should be compatible with social work values like empowerment and social justice, and bring about positive change of benefit of service users. 

scholarly journals Embodied Social Work Practice Within Risk Society

2019 ◽  
Vol 20 (5) ◽  
pp. 673-691 ◽  
Author(s):  
Joe Smeeton ◽  
Patrick O’Connor
Keyword(s):  
Decision Making ◽  
Social Work ◽  
Lived Experience ◽  
Social Workers ◽  
Child Protection ◽  
Work Practice ◽  
Social Work Practice ◽  
Risk Society ◽  
Service Users ◽  
Extreme Risk

This paper critically discusses the limitations of theorising social work from psychological and sociological perspectives and argues that phenomenology offers more opportunity to understand the embodied experiences of service users and social workers themselves. The paper argues that psychology and sociology have a limited analysis of being-in-the-world, which ought to be social work’s primary consideration. The paper offers an overview of the sociology of risk before embarking on an extensive description and discussion of Heidegger’s and Merleau-Ponty’s phenomenology applied to the lived experience of child protection social workers working within risk society. The argument is put that phenomenology is a useful tool for understanding the lived experience of social work practitioners. Findings: The authors conclude that embodied social work practice containing fear and anxiety can be thought of as akin to taking part in extreme risk sports and that this is an unhealthy experience that is likely to skew decision-making and adversely affect the lives of social workers and service users. Applications: The authors argue that phenomenology can enhance understanding of practice and decision-making and offers insights into the lived experience of social workers. Phenomenology is useful for helping social workers negotiate risk-saturated environments, through a focus on meaning.

scholarly journals From Snapshots of Practice to a Movie: Researching Long-Term Social Work and Child Protection by Getting as Close as Possible to Practice and Organisational Life

2019 ◽  
Vol 50 (6) ◽  
pp. 1706-1723
Author(s):  
Harry Ferguson ◽  
Jadwiga Leigh ◽  
Tarsem Singh Cooner ◽  
Liz Beddoe ◽  
Tom Disney ◽  
...  
Keyword(s):  
Social Work ◽  
Child Protection ◽  
Work Teams ◽  
Work Practice ◽  
Social Work Practice ◽  
Service Users ◽  
Children And Families ◽  
Longitudinal Approach ◽  
Staff Supervision

Abstract Research into social work and child protection has begun to observe practice to find out what social workers actually do, however, no such ethnographic research has been done into long-term practice. This article outlines and analyses the methods used in a study of long-term social work and child protection practice. Researchers spent fifteen months embedded in two social work departments observing organisational practices, culture and staff supervision. We also regularly observed social worker’s encounters with children and families in a sample of thirty cases for up to a year, doing up to twenty-one observations of practice in the same cases. Family members were also interviewed up to 3 times during that time. This article argues that a methodology that gets as close as possible to practitioners and managers as they are doing the work and that takes a longitudinal approach can provide deep insights into what social work practice is, how helpful relationships with service users are established and sustained over time, or not, and the influence of organisations. The challenges and ethical dilemmas involved in doing long-term research that gets so close to social work teams, casework and service users for up to a year are considered.

scholarly journals Digital social work: Conceptualising a hybrid anticipatory practice

2021 ◽  
pp. 147332502110036
Author(s):  
Sarah Pink ◽  
Harry Ferguson ◽  
Laura Kelly
Keyword(s):  
Social Work ◽  
Social Workers ◽  
Digital Media ◽  
Child Protection ◽  
Work Practice ◽  
Social Work Practice ◽  
Service Users ◽  
Face To Face ◽  
Policy Responses ◽  
New Concepts

While the use of digital media and technologies has impacted social work for several years, the Covid-19 pandemic and need for physical distancing dramatically accelerated the systematic use of video calls and other digital practices to interact with service users. This article draws from our research into child protection to show how digital social work was used during the pandemic, critically analyse the policy responses, and make new concepts drawn from digital and design anthropology available to the profession to help it make sense of these developments. While policy responses downgraded digital practices to at best a last resort, we argue that the digital is now an inevitable and necessary element of social work practice, which must be understood as a hybrid practice that integrates digital practices such as video calls and face-to-face interactions. Moving forward, hybrid digital social work should be a future-ready element of practice, designed to accommodate uncertainties as they arise and sensitive to the improvisatory practice of social workers.

scholarly journals A note on ‘image’ methodology for social work qualitative research: Socially inclusive research methods for service users

2015 ◽  
Vol 15 (3) ◽  
pp. 119-127
Author(s):  
Sarah Matthews
Keyword(s):  
Qualitative Research ◽  
Social Work ◽  
Social Workers ◽  
Research Process ◽  
Power Imbalance ◽  
Service Users ◽  
Social Work Research ◽  
Social Work Values ◽  
Data Collection And Analysis ◽  
The Social

Abstract: This note offers an analysis of the issues of the social contextual impact of research methodology. Here the author discusses the potential of using ‘image based’ data collection and analysis methods in social work research and in particular focuses on one possible method, ‘rich pictures’. Interest in the use of using image based methods is growing. The author considers the literature which underpins this approach, focussing on the challenges this might bring at all stages of the research process and offers a critique of the ethical and practical dilemmas involved. It will be suggested that such methods have the potential to shift the often criticised power imbalance in all research, including social work research. The author will discuss if this supplementary methodology might increase the ability of service users to participate in research. In this respect, it empathizes with service users who might prefer a non-verbal approach to research inquiry, with more of a range of responsiveness to researchers’ question. This note will argue for moving beyond only words in open-ended interviews by social workers to further explore the experiences of service users. As such its use may also be more in accord with the social work values of social justice.

scholarly journals Regulation and inspection of social work: costly distraction or stimulus to improve?

Social Work ◽  
2020 ◽  
pp. 37-58
Author(s):  
David N. Jones
Keyword(s):  
Social Work ◽  
Social Workers ◽  
Child Protection ◽  
Psychiatric Hospitals ◽  
Work Practice ◽  
Social Work Practice ◽  
Experiential Knowledge ◽  
Service Users ◽  
Safety Considerations ◽  
Work Method

Has social work practice changed so much in the last fifty years that it is no longer recognisable as social work? This question is discussed and illustrated by accounts of personal experience. There has been a retrograde move from theory-based to policy-based practice, with accompanying proceduralisation, and a concentration in child and family social work on child protection, with a similar narrowing-down of work with adults to assessment. Foregrounding of safety considerations in descriptions of what social workers do has accompanied increasing numbers of care orders and formal admissions to psychiatric hospitals. On the other hand, more, although by no means enough, attention is now paid to the experiential knowledge of service users. There have been various positive developments in social work method, perhaps as reactions to the perception that previous methods were too much influenced by psychoanalytic theory. These include task-centred practice, which both requires and engenders a collaborative user-worker relationship. In the C21st there has been a shift from a deficit-based to a strengths-based approach. What has remained constant is the commitment of so many social workers to practise in accordance with the values of their profession. Whether or not collective activity and campaigning can form part of practice itself, they are greatly needed.

scholarly journals Activating the person in the changing situation

2021 ◽  
Vol 16 (1) ◽  
pp. 61-84
Author(s):  
Helle Cathrine Hansen ◽  
Erika Gubrium
Keyword(s):  
Social Work ◽  
Life Course ◽  
Meaning Making ◽  
Activation Process ◽  
Service Users ◽  
Research And Practice ◽  
Social Work Research ◽  
Accurate Picture ◽  
Personal Histories ◽  
Over Time

For several decades, the turn towards labour activation has dominated European social work and social work institutions. While social work research and practice focused on labour activation have long considered “the person in the situation”, exploring the service users’ experiences at specific moments and contexts in time, we argue that labour activation is an ongoing process involving a complex interplay of factors (structural, social, personal), and that these are shaped by changes and ruptures throughout a person’s life course. Furthermore, the changing situation is not an objective fact, though its meaning is actively constructed by the service user. Asking how participants in a labour activation programme subjectively make meaning of their activation experiences, with reference to changing personal histories and institutional encounters over time, we shift the focus from social work’s emphasis on “the person in the situation”, and we open the concept to include “the person in the changing situation” to help enable a more dynamic analysis of the activation process. The concept accounts for the interaction between subjective meaning making and institutional structures and offers, as these change over time. The study is based on fieldwork in the Norwegian labour and welfare services (NAV). We present three participants in the Norwegian Qualification Programme as illustrative cases, each with distinct profiles, to illustrate how service users actively refer to changing situations – as these are shaped by time, biography and institutional movement – when making meaning of their labour activation experiences. The findings have implications for social work research and practice, as matters of biography, timing and life course trajectories must be accounted for to gain a more accurate picture of the labour activation experience. A consideration of institutional and life course change also offers a better professional understanding of the complexity of lived experiences when working with service users, potentially enabling a more effective practice.

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