Service innovation as a social construction: The role of boundary objects

2018 ◽  
Vol 19 (3) ◽  
pp. 259-279 ◽  
Author(s):  
Cristina Mele ◽  
Roberta Sebastiani ◽  
Daniela Corsaro

This article advances a conceptualization of service innovation as socially constructed through resource integration and sensemaking. By developing this view, the current study goes beyond an outcome perspective, to include the collective nature of service innovation and the role of the social context in affecting the service innovation process. Actors enact and perform service innovation through two approaches, one that is more concerted and another that emerges in some way. Each approach is characterized by distinct resource integration processes, in which the boundary objects (artifacts, discourses, and places) play specific roles. They act as bridge-makers that connect actors, thereby fostering resource integration and shared meanings.

1999 ◽  
Vol 3 (3) ◽  
pp. 234-245 ◽  
Author(s):  
Charlene L. Muehlenhard ◽  
Leigh Ann Kimes

What counts as “violence” is socially constructed, has varied over time, and reflects power relationships. Informed by social constructionism, we illustrate these points using as examples sexual violence and domestic violence. We review changes in how society and social scientists have defined and understood these topics during the last 30 years. We then discuss 3 areas of continuing controversy: who should decide if sexual or domestic violence has occurred, what to count as sexual and domestic violence, and the role of gender in defining sexual and domestic violence.


2017 ◽  
Vol 95 (3) ◽  
pp. 607-624 ◽  
Author(s):  
Hailey L. Mills

Rooted in the theory of Social Construction of Reality and informed by media portrayal of female beauty and virtual community research, this study examined how beauty is socially constructed by gatekeepers in Second Life. A content analysis of 360 still images of female avatars was conducted to understand the extent to the beauty types that appear in the virtual world. Findings suggest trendy and sex kitten/sensual beauty types were the most-portrayed beauty types. Most female avatars had the ideal body size and light colored skin. In addition, this study found a significant difference in beauty type among different types of products.


2021 ◽  
pp. 144078332110517
Author(s):  
Marie Verhoeven ◽  
Hugues Draelants ◽  
Tomás Ilabaca Turri

Using a societal analysis perspective that articulates structural, institutional and cognitive dimensions, this article outlines a model examining the contribution made by the schooling system to the social construction of elites. The model is put to the test by a comparative study of elitist educational pathways and their contrasting organisational modes in France, Belgium and Chile. The article shows that both the education of elites, and the role played by school in providing access to privileged social positions, continue to be marked by the distinctive historical construction of each society and education system, despite cross-cutting trends that are linked to globalisation.


Author(s):  
Samuel Teague ◽  
Peter Robinson

This chapter reflects on the importance of the historical narrative of mental illness, arguing that Western countries have sought new ways to confine the mentally ill in the post-asylum era, namely through the effects of stigma and medicalization. The walls are invisible, when once they were physical. The chapter outlines how health and illness can be understood as socially constructed illustrating how mental health has been constructed uniquely across cultures and over time. To understand this process more fully, it is necessary to consider the history of madness, a story of numerous social flashpoints. The trajectories of two primary mental health narratives are charted in this chapter. The authors argue that these narratives have played, and continue to play, an important role in the social construction of mental illness. These narratives are “confinement” and “individual responsibility.” Drawing on the work of Michel Foucault and Roy Porter, the authors describe how Western culture has come to consider the mentally ill as a distinct, abnormal other.


Author(s):  
Christina Rowley ◽  
Jutta Weldes

This chapter examines the role of identity in constructing U.S. foreign policy. Using a critical social constructivist approach, it argues that particular conceptions of U.S. identity constitute U.S. interests, thus providing the foundations for foreign policy. After providing an overview of the influence of interests on foreign policy, the chapter considers the basic assumptions of critical social constructivism, taking into account the social construction of reality and the concepts of discourse and articulation. It then analyses discourses as sites of power, identity, and representation, along with the importance of identity in U.S. foreign policy. It also looks at U.S. presidents’ articulations of state identity and foreign policy over the last six decades.


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