Theoretical Concepts for Work Domain Analysis, the First Phase of Cognitive Work Analysis

2005 ◽  
Vol 49 (3) ◽  
pp. 249-253 ◽  
Author(s):  
Neelam Naikar
Keyword(s):  
Large Scale ◽  
Domain Analysis ◽  
Cognitive Work Analysis ◽  
Widespread Application ◽  
Theoretical Concepts ◽  
Work Analysis ◽  
Cognitive Work ◽  
Work Domain Analysis ◽  
Theoretical Issues ◽  
Work Domain

Cognitive work analysis (CWA) is gaining recognition as a promising approach for the analysis, design, and evaluation of complex, sociotechnical systems. However, the successful and widespread application of work domain analysis (WDA), the first phase of CWA, is limited by the lack of a coherent theoretical approach. This paper addresses a number of theoretical issues relating to WDA, including differences in the approaches of Rasmussen, Pejtersen & Goodstein (1994) and Vicente (1999), and it illustrates these theoretical issues with a work domain of a home — a 'system' that will be highly familiar to everyone. This research will help to: make WDA more accessible to researchers and practitioners who were not involved in the development of WDA or who cannot be apprenticed to experts in WDA; reduce the amount of time and effort it takes to perform WDA even for experts in the area; and facilitate the application of WDA to large-scale, industry projects.

A Methodology for Work Domain Analysis, the First Phase of Cognitive Work Analysis

2005 ◽  
Vol 49 (3) ◽  
pp. 312-316 ◽  
Author(s):  
Neelam Naikar
Keyword(s):  
Large Scale ◽  
Domain Analysis ◽  
Sociotechnical Systems ◽  
Cognitive Work Analysis ◽  
Widespread Application ◽  
Work Analysis ◽  
Cognitive Work ◽  
Work Domain Analysis ◽  
Analysis Design ◽  
Work Domain

Cognitive work analysis (CWA) is gaining recognition as a promising approach for the analysis, design, and evaluation of complex, sociotechnical systems. The successful and widespread application of CWA, however, is limited by the lack of a well-defined methodology. This paper proposes a methodology for performing work domain analysis (WDA), the first phase of CWA, and it illustrates this methodology with a work domain of a home — a 'system' that will be highly familiar to everyone. This research will help to: make WDA more accessible to researchers and practitioners who were not involved in the development of WDA or who cannot be apprenticed to experts in WDA; reduce the amount of time and effort it takes to perform WDA even for experts in the area; and facilitate the application of WDA to large-scale, industry projects.

scholarly journals Boundary Objects: CWA, an HR Firm, and Emergent Vocabulary

NASKO ◽  
2013 ◽  
Vol 4 (1) ◽  
pp. 131
Author(s):  
Christine Marchese ◽  
Richard P. Smiraglia
Keyword(s):  
Human Resources ◽  
Narrative Analysis ◽  
Qualitative Methodology ◽  
Domain Analysis ◽  
Boundary Objects ◽  
Cognitive Work Analysis ◽  
Work Analysis ◽  
Cognitive Work ◽  
Firm Boundary ◽  
Multiple Domains

Knowledge organization structures are dependent upon domain-analytical processes for determining ontological imperatives. Boundary objects—terms used in multiple domains but understood differently in each—are ontological clash points. Cognitive Work Analysis is an effective qualitative methodology for domain analysis of a group of people who work together. CWA was used recently to understand the ontology of a human resources firm. Boundary objects from the taxonomy that emerged from narrative analysis are presented here for individual analysis.

scholarly journals Prototypical Work Situations: A Robust, Flexible Means for Representing Activity in a Work Domain

2019 ◽  
Vol 63 (1) ◽  
pp. 337-341
Author(s):  
Natalie C. Benda ◽  
Ann M. Bisantz
Keyword(s):  
Emergency Department ◽  
Collaborative Work ◽  
Work Situation ◽  
Cognitive Work Analysis ◽  
Work Analysis ◽  
Future Studies ◽  
Cognitive Work ◽  
Work Domain

Representing the results is a key component in the analysis of cognitive work. Many structures have been developed for representing the results of Cognitive Work Analysis, but the representation of activity through “prototypical work situations” is less commonly utilized. Prototypical work situations, initially described by Rasmussen, convey summaries of actual activities that represent the key properties of work in a domain. This study illustrates the utility of prototypical work situation representations through a demonstrative case example. Specifically, representations of prototypical work situations were utilized to summarize and compare communication with patients in the emergency department across multiple situations. Via the case example, we demonstrate how representations of prototypical work situations can be leveraged to summarize results, elicit feedback, and design and test new tools to support cognitive, collaborative work. We also provide a revised structure for creating prototypical representations of work that can be adapted and utilized in future studies.

scholarly journals Cognitive Work Analysis for Domain Analysis in an HR Firm: Emergent Vocabulary to Domain Ontology

2013 ◽  
Vol 23 (1) ◽  
pp. 28
Author(s):  
Christine Marchese ◽  
Richard P. Smiraglia
Keyword(s):  
Human Resources ◽  
Domain Analysis ◽  
Empirical Method ◽  
Domain Ontology ◽  
Knowledge Organization ◽  
Organizational Environment ◽  
Cognitive Work Analysis ◽  
Work Analysis ◽  
Organization Structures ◽  
Cognitive Work

Cognitive Work Analysis (CWA) is a promising qualitative empirical method for domain analysis (Fidel and Pejtersen 2004). In this lightning paper we report some of the results of a recent study of the organizational environment and knowledge organization structures of a boutique human resources consulting firm (Marchese 2012).

scholarly journals Cognitive Work Analysis Models of Neuro-Critical Care

2020 ◽  
Vol 9 (1) ◽  
pp. 191-193
Author(s):  
Ece Üreten ◽  
Victoria McCredie ◽  
Catherine Burns
Keyword(s):  
Critical Care ◽  
Data Storage ◽  
Daily Basis ◽  
Cognitive Work Analysis ◽  
Work Analysis ◽  
Cognitive Work ◽  
Different Types ◽  
Work Domain Analysis ◽  
Patient Health ◽  
Analysis Models

Neuro-critical care is a complex environment where clinicians have to deal with a great variety and amount of data on a daily basis. The different types of medical equipment and software often pose challenges to clinicians as they are separate systems and lack long data storage which is necessary to trend patient health over time. An observational study has been conducted, followed by the first step of a Cognitive Work Analysis approach to understand and visualize key components of this field in more depth. This so-called Work Domain Analysis shows findings for relations between the different abstract levels of neuro-critical care monitoring and treatment, as well as the nervous system and cognition. The abstract representation shapes the basis of designing an Ecological Interface.

Work Centered Design of a Usaf Mission Planning System

2002 ◽  
Vol 46 (3) ◽  
pp. 531-535 ◽  
Author(s):  
Gavan Lintern ◽  
Diane Miller ◽  
Keith Baker
Keyword(s):  
Interface Design ◽  
Large Scale ◽  
Planning Process ◽  
Mission Planning ◽  
Planning System ◽  
Functional Requirements ◽  
Cognitive Work Analysis ◽  
Work Analysis ◽  
Analysis And Design ◽  
Cognitive Work

In large-scale socio-technical systems such as military command and control, operators must work with complex and dynamic information from many diverse sources. For this project, we used the Cognitive Work Analysis and Ecological Interface Design frameworks to design a virtual workspace for the USAF work domain of Special Assignment Airlift Mission planning. Based on information made available through the analysis, we developed a workspace prototype in which multiple View-Ports house distinct functional requirements and in which options are made available to link various View-Port functionalities in the mission planning process. In this paper we illustrate how we bridged the gap between analysis and design by developing a link from the analytic products of our Cognitive Work Analysis to the design of the ecological workspace.

Sign in / Sign up

Export Citation Format

Share Document