scholarly journals Correction to: A mobile swabbing booth to address Singapore GPs’ concerns about swabber protection: human-centred design during the COVID-19 pandemic

2021 ◽  
Vol 22 (1) ◽  
Author(s):  
Boon See Teo ◽  
Esther Li ◽  
Yi-Lin Khoo ◽  
Michelle Evaristo ◽  
Yang Fang ◽  
...  
Keyword(s):  
Author(s):  
Leanne SOBEL ◽  
Katrina SKELLERN ◽  
Kat PEREIRA

Design thinking and human-centred design is often discussed and utilised by teams and organisations seeking to develop more optimal, effective or innovative solutions for better customer outcomes. In the healthcare sector the opportunity presented by the practice of human-centred design and design thinking in the pursuit of better patient outcomes is a natural alignment. However, healthcare challenges often involve complex problem sets, many stakeholders, large systems and actors that resist change. High-levels of investment and risk aversion results in the status quo of traditional technology-led processes and analytical decision-making dominating product and strategy development. In this case study we present the opportunities, challenges and benefits that including a design-led approach in developing complex healthcare technology can bring. Drawing on interviews with participants and reflections from the project team, we explore and articulate the key learning from using a design-led approach. In particular we discuss how design-led practices that place patients at the heart of technology development facilitated the project team in aligning key stakeholders, unearthing critical system considerations, and identifying product and sector-wide opportunities.


Author(s):  
Bryan Howell ◽  
Curt Anderson ◽  
Nile Hatch ◽  
Chia-Chi TENG; ◽  
Neal Bangerter ◽  
...  

Over that last few decades there has been a significant rise in interest for design-led entrepreneurship and innovation. This has brought about the need to expand on the principles and methods of human-centred design by incorporating knowledge from multiple disciplines, such as management, business, and entrepreneurship studies. This expansion aids designers, engineers, and marketing practitioners who strive to create innovative, meaningful and relevant services, business models and experiences. More often than not, ventures operate under very limited resources, and practitioners are often required to fulfil several roles. The concept of ‘multidisciplinary teams’ widely spread in this sphere often bears little resonance in these contexts. Designers possess valuable competencies that can have a significant impact on the venture, especially driving user and context-centred strategy and processes for the introduction, legitimization and scaling-up stages. However, engaging with these areas of practice requires skills and capacities that overlap traditional disciplinary roles. In doing so, the boundaries between design and engineering, branding and communications, cultural and behavioural insight, marketing and management strategy are blurred. As educators in design innovation, how do we explore, define and balance interdisciplinary relationships between design, engineering, management, business and entrepreneurship theories, methods, language and models of education? The purpose of the entrepreneurship in design education track is to discuss methods, models, case studies, research, insights and unexpected knowledge in benefits and limitations of design entrepreneurship education. In particular, the three papers presented in this track demonstrate different approaches to entrepreneurship and design education.


2021 ◽  
Vol 1 ◽  
pp. 1023-1032
Author(s):  
Erik Aleksander Veitch ◽  
Thomas Kaland ◽  
Ole Andreas Alsos

AbstractArtificial intelligence is transforming how we interact with vehicles. We examine the case of Maritime Autonomous Surface Ships (MASS), which are emerging as a safer and more effective solution for maritime transportation. Despite the focus on autonomy, humans are predicted to have a central role in MASS operations from a Shore Control Centre (SCC). Here, operators will provide back-up control in the event of system failure. There are signification design challenges with such a system. The most critical is human-system interaction in autonomy (H-SIA). We consider humans as the source of resilience in the system for adapting to unexpected events and managing safety. We ask, can Human-Centred Design (HCD) be used to create resilient interactions between MASS and SCC? Work has been done in resilience engineering for complex systems but has not been extended to H-SIA in transportation. “Resilient interaction design” is relevant as we progress from design to operational phase. We adopted the ISO 9421-210 guideline to structure our HCD approach. The result is an SCC designed for 1 Autonomy Operator (AO). The contribution is a demonstration of how resilient interaction design may lead to safer and more effective H-SIA in transportation.


2021 ◽  
pp. bmjinnov-2020-000534
Author(s):  
Patricia S Coffey ◽  
Maggie Kilbourne-Brook

ObjectiveThe female condom is a non-hormonal barrier method that can protect from unintended pregnancy and sexually transmitted infections such as HIV. Female condoms are an important contribution to women’s reproductive health globally as they are the only woman-initiated method currently available that can provide dual protection. This article describes how human-centred design (HCD) was applied to the development of the Woman’s Condom—a second-generation female condom.MethodsA multidisciplinary team pioneered the application of HCD principles to develop a novel reproductive health product. The Woman’s Condom design incorporated feedback from both female and male users from multiple sites in the USA and Cuernavaca, Mexico; Durban, South Africa and Khon Kaen, Thailand to inform product development.ResultsWe developed and tested more than 50 design iterations reflecting various solutions to user-related concerns. The final locked design confirmed that the Woman’s Condom was easy to use, stable, comfortable and provided satisfactory sensation during sex for both partners. The ‘dissolving capsule’ to facilitate insertion and ‘soft cling’ design are key innovative features of the Woman’s Condom.ConclusionThe Woman’s Condom is a second-generation female (or internal) condom product that has been shown to be highly acceptable to users throughout the world. The Woman’s Condom’s special design features enable easy insertion, secure fit during use, good sensation and easy removal. Engaging users as codesigners through an HCD approach resulted in a female condom that meets the needs of women and men from diverse regions.


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