scholarly journals Online student support: a framework for embedding support interventions into the online learning cycle

2022 ◽  
Vol 17 (1) ◽  
Author(s):  
O. Rotar
Keyword(s):  
Online Learning ◽  
Process Model ◽  
Empirical Studies ◽  
Student Support ◽  
Holistic Approach ◽  
Learning Cycle ◽  
Online Students ◽  
Model Framework ◽  
Support Provision ◽  
Support Strategies

AbstractSupport is one of the crucial elements of online students’ success. Although many support strategies have been documented in the past, less is known at what stages of the learning cycle suggested interventions can be embedded into the online learning curriculum. This paper offers a systematic review of the 28 empirical studies on effective support strategies and interventions that are indexed by the SCOPUS database between 2010 and 2020. Following an Inclusive Student Services Process Model framework, identified strategies are allocated across different phases of student learning to indicate where and when they can be delivered to online students. The analysis suggests that the effectiveness of the support provision depends on the time when support is offered. Furthermore, it was found that two areas support delivery, namely support at transitions and measurement of support interventions, remain under-researched. Finally, the analysis showed two emerging trends in online students support: an increasing role of technology and social network sites to design support interventions and a shift to a more personalised yet holistic approach to student support.

Online Student Support: A Framework for Embedding Support Interventions into the Online Learning Cycle

2021 ◽  
Author(s):  
Olga Rotar
Keyword(s):  
Online Learning ◽  
Process Model ◽  
Student Support ◽  
Student Attrition ◽  
Learning Cycle ◽  
Online Student ◽  
Support Strategies ◽  
University Experience ◽  
The University ◽  
Students Success

Support is one of the vital elements of online students’ success. Although many support strategies have been documented in the past, less is known at what stages of the learning cycle suggested interventions can be best embedded into the online learning curriculum. This paper aims to address this gap. First, it offers a systematic review of the empirical research on effective support interventions, as well as analyses recommendations for student support retrieved from the research on online student attrition and retention. Secondly, by utilizing an Inclusive Student Services Process Model, this paper indicates areas where considered strategies can be embedded into the online learning cycle. The analysis suggests that support strategies and services offered at different stages of students learning cycle and embrace all the aspects of the university experience, including administrative and pastoral, hold a great potential for ensuring online student success. Yet, there is a need for the development of the criteria of quality and effectiveness of existing support interventions.

Pursuit of Online Services for Online Students

2021 ◽  
pp. 1850-1880
Author(s):  
Michael D. Richardson ◽  
Gina Sheeks ◽  
Robert E. Waller ◽  
Pamela A. Lemoine
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Support Services ◽  
Student Support Services ◽  
Student Support ◽  
Online Students ◽  
Learning Programs ◽  
University Support ◽  
Online Distance Learning ◽  
Online Distance

Increasing numbers of university students are studying online. Distance learning enrollment in global higher education has increased dramatically in the past two decades due to the ubiquity of technology, increasing diversification and globalization, and use of new advanced technology. The development of online learning programs has focused primarily on implementing educational technology to deliver academic content while enhancing the online learning experience. A significant element for the success of distance education programs is the provision of student support services that are appropriate to the unique needs of distance learners. Technology has facilitated this new era in global higher education making the utilization of technology essential to provide university support for online clients. Student support services are all kinds of services other than the coursework rendered by the institutions to online students/learners to facilitate their success.

Pursuit of Online Services for Online Students

2020 ◽  
pp. 57-97
Author(s):  
Michael D. Richardson ◽  
Gina Sheeks ◽  
Robert E. Waller ◽  
Pamela A. Lemoine
Keyword(s):  
Higher Education ◽  
Online Learning ◽  
Support Services ◽  
Student Support Services ◽  
Student Support ◽  
Online Students ◽  
Learning Programs ◽  
University Support ◽  
Online Distance Learning ◽  
Online Distance

Increasing numbers of university students are studying online. Distance learning enrollment in global higher education has increased dramatically in the past two decades due to the ubiquity of technology, increasing diversification and globalization, and use of new advanced technology. The development of online learning programs has focused primarily on implementing educational technology to deliver academic content while enhancing the online learning experience. A significant element for the success of distance education programs is the provision of student support services that are appropriate to the unique needs of distance learners. Technology has facilitated this new era in global higher education making the utilization of technology essential to provide university support for online clients. Student support services are all kinds of services other than the coursework rendered by the institutions to online students/learners to facilitate their success.

scholarly journals A Business Model Framework to Characterize Digital Multisided Platforms

2020 ◽  
Vol 6 (1) ◽  
pp. 10 ◽  
Author(s):  
Marco Ardolino ◽  
Nicola Saccani ◽  
Federico Adrodegari ◽  
Marco Perona
Keyword(s):  
Information And Communication Technologies ◽  
Assessment Tool ◽  
Empirical Studies ◽  
Communication Technologies ◽  
Model Framework ◽  
Recent Developments ◽  
Information And Communication ◽  
Multiple Case ◽  
The One

Businesses grounded upon multisided platforms (MSPs) are found in a growing number of industries, thanks to the recent developments in Internet and digital technologies. Digital MSPs enable multiple interactions among users of different sides through information and communication technologies. The understanding of the characteristics and constituents of MSPs is fragmented along different literature streams. Moreover, very few empirical studies have been carried out to date. In order to fill this gap, this paper presents a three-level framework that describes a digital MSP. The proposed framework is based on literature analysis and multiple case study. On the one hand, the framework can be used to describe MSP as it provides an operationalization of the concept through the identification of specific dimensions, variables and items; on the other hand, it can be used as an assessment tool by practitioners, as exemplified by the three empirical applications presented in this paper.

scholarly journals Proposal of an Activity-Based Adaptive Process Model for Innovative Design

2013 ◽  
Author(s):  
Qiang Zhang ◽  
Ioana Deniaud ◽  
Claude Baron ◽  
Emmanuel Caillaud
Keyword(s):  
Process Model ◽  
Complex Adaptive System ◽  
Evaluation Methodology ◽  
Design Activity ◽  
Model Framework ◽  
Innovative Design ◽  
Adaptive Process ◽  
Complex Adaptive ◽  
Process Architecture ◽  
And Control

In this paper, we introduced an activity-based adaptive process model that views innovative design as a complex adaptive system. Instead of predefining the process architecture, we constructed the model framework by adaptively selecting the design activity by the activity value. We defined the activity value as the complexity reduction associated with the possibility of satisfying the design targets and design stages. Moreover, this paper contributes an expert evaluation methodology to evaluate the activity value in order to balance innovation and control. Finally, we applied the model to an industrial case and analyzed the simulation results.

scholarly journals Serendipity and its study

2014 ◽  
Vol 70 (6) ◽  
pp. 1015-1038 ◽  
Author(s):  
Allen Edward Foster ◽  
David Ellis
Keyword(s):  
Information Seeking ◽  
Process Model ◽  
Empirical Studies ◽  
Science Research ◽  
Empirical Literature ◽  
Future Research ◽  
Content Type ◽  
Information Studies ◽  
Information Encountering ◽  
Citation Classics

Purpose – The purpose of this paper is to explore the concept of serendipity and approaches to its study particularly in relation to information studies. Design/methodology/approach – The origins of the term serendipity are described and its elaboration as an exploratory and explanatory concept in science and the social sciences are outlined. The distinction between serendipity and serendipity pattern is explained and theoretical and empirical studies of both serendipity and the serendipity patterns are explored. The relationship between information encountering is described. Empirical studies of serendipity using Citation Classics and other research approaches in information studies are described. Findings – The discrepancy between occurrences of serendipity in studies using Citation Classics and reported serendipity in philosophy of science, research anecdotes, information encountering and information seeking by inter-disciplinary researchers is highlighted. A comparison between a process model of serendipity and serendipity as an emergent behavioural characteristic are indicates directions for future research. Originality/value – The paper provides and original synthesis of the theoretical and empirical literature on serendipity with particular reference to work in information studies and an indication of the methodological difficulties involved in its study.

scholarly journals The Online Learning and Students’ Fear of COVID-19: Study in Malaysia and Pakistan

2021 ◽  
Vol 22 (4) ◽  
pp. 1-21
Author(s):  
Farhat Munir ◽  
Aizza Anwar ◽  
Daisy Mui Hung Kee
Keyword(s):  
Online Learning ◽  
Problem Solving ◽  
Social Presence ◽  
Process Model ◽  
Sampling Technique ◽  
Snowball Sampling ◽  
Online Data ◽  
Problem Solving Skills ◽  
Cognitive Problem ◽  
The Relationship

The COVID-19 pandemic has forced millions of students to stay indoors and adapt to the new normal, namely distance learning at home, placing online learning in the spotlight. However, students’ motivation for online learning and its effectiveness in skill development during the COVID-19 pandemic has not been widely studied. This study examined the relationship between students’ fear of COVID-19 and students’ social presence in online learning while investigating the parallel mediating role of student psychological motivation and cognitive problem-solving skills related to online learning. The participants were 472 university students in Malaysia and Pakistan. An online data collection technique using Google Forms was employed. Faculty members of the universities were asked to share the survey with their students. Moreover, using a snowball sampling technique, students were requested to share the survey with their friends. SPSS Statistics (Version 21)  was employed to do preliminary data analysis, AMOS (Version 21) software was used to conduct confirmatory factor analysis using a maximum likelihood estimation, and Hayes’ PROCESS model was used to examine proposed hypotheses. The results show that only cognitive problem solving mediates the relationship between fear of COVID-19 and students’ social presence in online learning in Malaysian samples. In Pakistan, cognitive problem solving and psychological motivation mediate the relationship between fear of COVID-19 and students’ social presence in online learning. The study found that developing cognitive problem-solving skills and providing psychological motivation could enhance their engagement with online learning.

scholarly journals ANALISA PEMANFAATAN LEARNING MANAGEMENT SYSTEM (LMS) SEBAGAI MEDIA PEMBELAJARAN ONLINE SELAMA PANDEMI COVID-19

2020 ◽  
Vol 4 (2) ◽  
pp. 1
Author(s):  
Yuni Fitriani
Keyword(s):  
Online Learning ◽  
Learning Process ◽  
Management System ◽  
Process Model ◽  
Learning Management System ◽  
Education Sector ◽  
Learning Management ◽  
Face To Face Learning ◽  
The Government ◽  
Teaching Learning

Pandemi COVID-19 menuntut sektor pendidikan untuk melakukan berbagai perubahan maupun inovasi dan adaptasi demi pelaksanaan proses pembelajaran tetap berjalan baik. Pandemi COVID-19 mendorong sektor pendidikan terutama perguruan tinggi untuk melakukan perubahan pada model proses pembelajaran dimana proses pembelajaran berpindah dari pembelajaran konvensional atau tatap muka di kelas menjadi pembelajaran online atau daring. Dengan demikian, tenaga pengajar yaitu dosen dan mahasiswa harus siap beradaptasi dan menghadapi terobosan maupun tantangan baru terhadap perubahan sistem dalam  pembelajaran yang diterapkan perguruan tinggi. Learning Management System (LMS) adalah salah satu cara yang digunakan oleh perguruan tinggi untuk mendukung dan mengelola pembelajaran secara online agar proses belajar mengajar tetap berjalan dengan baik selama pandemic COVID-19. Metode penelitian yang digunakan dalam penelitian ini adalah metode semi deskriptif   kuantitatif. Dimana tujuan  dalam  penelitian ini adalah untuk  menjelaskan pemanfaatan Learning Management System sebagai media pembelajaran online yang digunakan selama pandemic COVID-19. Aplikasi Learning Management System seperti Google Classroom, Edmodo, Moodle, serta SEVIMA Edlink dan LMS yang dikembangkan oleh perguruan tinggi maupun yang disediakan oleh pemerintah sangat bermanfaat sebagai media pembelajaran online atau daring selama pandemi COVID-19. Dimana dengan aplikasi LMS ini, sistem pembelajaran dan komunikasi tetap berjalan dengan baik dengan memanfaatkan fasilitas yang tersedia dalam aplikasi LMS tersebut.   Kata kunci: komponen; Learning Mangement System, Pembelajaran Online, COVID-19   Abstract: The COVID-19 pandemic requires the education sector to make various changes and innovations and adaptations for the implementation of the learning process to continue. The COVID-19 pandemic encouraged the education sector, especially universities, to make changes to the learning process model where the learning process moves from conventional or face-to-face learning in the classroom to online or online learning. Thus, faculty, lecturers and students must be ready to adapt and face breakthroughs and new challenges to the system changes in learning implemented by universities. Learning Management System (LMS) is one of the ways used by universities to support and manage online learning so that the teaching learning process continues well during the COVID-19 pandemic. The research method used in this study is a semi-descriptive quantitative method. Where the purpose in this study is to explain the utilization of Learning Management System as an online learning medium used during the COVID-19 pandemic. Learning Management System applications such as Google Classroom, Edmodo, Moodle, and SEVIMA Edlink and LMS developed by universities as well as provided by the government are very useful as online or online learning media during the COVID-19 pandemic. Where with this LMS application, the learning and communication system continues to run properly by utilizing the facilities available in the LMS application.   Keywords: Learning Mangement System, Online Learning, COVID-19

scholarly journals The lifecycle of heuristics as managerial proverbs

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Radu Atanasiu
Keyword(s):  
Systematic Review ◽  
Process Model ◽  
Empirical Studies ◽  
Relevant Literature ◽  
Theory Approach ◽  
Process Step ◽  
Content Type ◽  
Management Framework ◽  
Conceptual Paper ◽  
Practical Implications

PurposeThis paper proposes a theory-based process model for the generation, articulation, sharing and application of managerial heuristics, from their origin as unspoken insight, to proverbialization, to formal or informal sharing, and to their adoption as optional guidelines or policy.Design/methodology/approachA conceptual paper is built using systematic and non-systematic review of literature. This paper employs a three-step approach to propose a process model for the emergence of managerial heuristics. Step one uses a systematic review of empirical studies on heuristics in order to map extant research on four key criteria and to obtain, by flicking through this sample in a moving-pictures style, the static stages of the process; step two adapts a knowledge management framework to yield the dynamic aspect; step three assembles these findings into a graphical process model and uses insights from literature to enrich its description and to synthesize four propositions.FindingsThe paper provides insights into how heuristics originate from experienced managers confronted with negative situations and are firstly expressed as an inequality with a threshold. Further articulation is done by proverbialization, refining and adapting. Sharing is done either in an informal way, through socialization, or in a formal way, through regular meetings. Soft adoption as guidelines is based on expert authority, while hard adoption as policy is based on hierarchical authority or on collective authority.Research limitations/implicationsThe findings are theory-based, and the model must be empirically refined.Practical implicationsPractical advice for managers on how to develop and share their portfolio of heuristics makes this paper valuable for practitioners.Originality/valueThis study addresses the less-researched aspect of heuristics creation, transforms static insights from literature into a dynamic process model, and, in a blended-theory approach, considers insights from a distant, but relevant literature – paremiology (the science of proverbs).

scholarly journals A closer look at intergroup threat within the dual process model framework: The mediating role of moral foundations

2017 ◽  
Vol 10 (1) ◽  
pp. 167-177 ◽  
Author(s):  
Márton Hadarics ◽  
Anna Kende
Keyword(s):  
Process Model ◽  
Social Dominance Orientation ◽  
Dual Process ◽  
Moral Foundations ◽  
Right Wing ◽  
Model Framework ◽  
Intergroup Threat ◽  
Right Wing Authoritarianism ◽  
Mediating Role

In our study we investigated how right-wing authoritarianism (RWA) and social dominance orientation (SDO) are related to perceived intergroup threat, and also tested the potential mediating role of individualizing and binding moral foundations within this relationship pattern. According to our results, both RWA and SDO enhanced the perceived threat related to immigration. Furthermore, the effect of SDO was partly mediated by individualizing moral foundations, while the effect of RWA was partly mediated by both kinds of moral foundations. It seems that perceived intergroup threat, at least to some extent, is influenced by personal moral preferences that can be derived from individual dispositions and motivations.

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