scholarly journals The lifecycle of heuristics as managerial proverbs

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Radu Atanasiu
Keyword(s):  
Systematic Review ◽  
Process Model ◽  
Empirical Studies ◽  
Relevant Literature ◽  
Theory Approach ◽  
Process Step ◽  
Content Type ◽  
Management Framework ◽  
Conceptual Paper ◽  
Practical Implications

PurposeThis paper proposes a theory-based process model for the generation, articulation, sharing and application of managerial heuristics, from their origin as unspoken insight, to proverbialization, to formal or informal sharing, and to their adoption as optional guidelines or policy.Design/methodology/approachA conceptual paper is built using systematic and non-systematic review of literature. This paper employs a three-step approach to propose a process model for the emergence of managerial heuristics. Step one uses a systematic review of empirical studies on heuristics in order to map extant research on four key criteria and to obtain, by flicking through this sample in a moving-pictures style, the static stages of the process; step two adapts a knowledge management framework to yield the dynamic aspect; step three assembles these findings into a graphical process model and uses insights from literature to enrich its description and to synthesize four propositions.FindingsThe paper provides insights into how heuristics originate from experienced managers confronted with negative situations and are firstly expressed as an inequality with a threshold. Further articulation is done by proverbialization, refining and adapting. Sharing is done either in an informal way, through socialization, or in a formal way, through regular meetings. Soft adoption as guidelines is based on expert authority, while hard adoption as policy is based on hierarchical authority or on collective authority.Research limitations/implicationsThe findings are theory-based, and the model must be empirically refined.Practical implicationsPractical advice for managers on how to develop and share their portfolio of heuristics makes this paper valuable for practitioners.Originality/valueThis study addresses the less-researched aspect of heuristics creation, transforms static insights from literature into a dynamic process model, and, in a blended-theory approach, considers insights from a distant, but relevant literature – paremiology (the science of proverbs).

The antecedents and consequences of brand personality: a systematic review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Rashid Saeed ◽  
Umar Burki ◽  
Raza Ali ◽  
Robert Dahlstrom ◽  
Hashim Zameer
Keyword(s):  
Systematic Review ◽  
Design Methodology ◽  
Brand Personality ◽  
Relevant Literature ◽  
Consumer Products ◽  
Future Research ◽  
Research Attention ◽  
Content Type ◽  
Antecedents And Consequences ◽  
Practical Implications

PurposeThe topic of brand personality (BP) has received extensive research attention in the last 2 decades, with a particular focus on examining its antecedents and consequences. This study, therefore, systematically reviews and synthesizes extant research on antecedents and consequences of BP of consumer products.Design/methodology/approachA systematic review approach is used to identify and analyze relevant studies from five major databases and a search engine. This review identified 62 articles from 43 journals published during 1997–2018. The relevant literature germane to the research objectives is extracted from these articles.FindingsThis study identifies and classifies antecedents and consequences of BP of consumer products, along with key mediators and moderators underlying these relationships. Additionally, the study reveals pertinent characteristics of BP literature, including conceptualizations, measurements, methods, theories and research settings. Finally, this study develops an integrative conceptual model and presents avenues for future research.Practical implicationsThis study provides insight to practitioners that create and develop brand personalities. The study would inform managers concerning the outcomes of BP.Originality/valueTo the best knowledge of the authors, this is the first systematic review that synthesizes existing empirical research on antecedents and consequences of BP of consumer products.

Project management processes in the adoption of smart building technologies: a systematic review of constraints

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Frank Ato Ghansah ◽  
De-Graft Owusu-Manu ◽  
Joshua Ayarkwa
Keyword(s):  
Systematic Review ◽  
Project Management ◽  
Empirical Studies ◽  
Relevant Literature ◽  
Adoption Of Technology ◽  
Content Type ◽  
Smart Building ◽  
Management Processes ◽  
Project Management Processes ◽  
Conference Papers

PurposeThe necessity for sustainable development and high building performance has led to the adoption of smart building technologies (SBTs) in the construction community. The SBTs adoption has been hindered in many different parts of the world due to several constraints underpinning the project management processes to help adopt SBTs. This paper presents a systematic review of relevant literature on barriers underpinning the project management processes on the adoption of SBTs.Design/methodology/approachThis paper presents a systematic review of relevant literature on barriers to technology adoption published in academic peer-reviewed journals and conference papers. The study adopted a systematic review technique on 56 relevant articles and conference papers in relation to barriers to adoption of technology, and barrier frequency was employed to select the most reported barriers.FindingsThe study revealed the most reported barriers underpinning project management process towards SBTs adoption, which include lengthy approval process for new SBTs, structure and organization of the construction industry, higher cost for smart construction practices and materials, unfamiliarity with smart building technology and technical difficulty during construction process.Practical implicationsTo both the industry practitioners and policymakers, this review provides a valuable reference during implementation. Also, to the academic scholars on embarking on further empirical studies, the developed checklist of SBTs barriers could be important and useful.Originality/valueThis study has contributed to the knowledge of barriers underpinning the project management processes on SBTs adoption by identifying the most reported barriers in literature.

Identification of guidelines for Hoshin Kanri initiatives

2018 ◽  
Vol 67 (1) ◽  
pp. 85-110 ◽  
Author(s):  
William Giordani da Silveira ◽  
Edson Pinheiro de Lima ◽  
Fernando Deschamps ◽  
Sergio E. Gouvea da Costa
Keyword(s):  
Content Analysis ◽  
Design Methodology ◽  
Empirical Studies ◽  
Research Work ◽  
Two Dimensions ◽  
Research Papers ◽  
Content Type ◽  
Management Framework ◽  
The Past ◽  
Practical Implications

Purpose The purpose of this paper is to propose a set of guidelines to be used for diagnosing and (re)designing organizational systems based on Hoshin Kanri – a management framework that is recognized for building the link between strategy and business execution. Design/methodology/approach A two-step approach was used in this research work. A systematic literature review (SLR) was used to find relevant references related to Hoshin Kanri that could serve as sources for recommendations. After completing the SLR, content analysis was used to define the recommendations and analyze them, deriving a set of guidelines. Findings A collection of recurring topics was identified through content analysis. These topics can be interpreted as central aspects for Hoshin Kanri application. Topics were eventually categorized and one guideline was developed for each one of the categories, which resulted in a total of 23 guidelines. Guidelines were grouped in two dimensions (context and process) and also according to their central aspect (organizational culture, capabilities, focus, alignment, integration and review). Originality/value Although Hoshin Kanri has been widely applied in Japan and also in large companies over the past 50 years, it is not as widely explored in research papers as other frameworks. Literature often focuses on Hoshin Kanri only as a process and not as an organization-wide holistic system. There are few empirical studies about its conceptual assumptions and practical implications and no systematization of the main aspects that ensure the effective application of Hoshin Kanri in a universal manner.

Leaders as emotional managers

2015 ◽  
Vol 36 (6) ◽  
pp. 697-711 ◽  
Author(s):  
Aida Alvinius ◽  
Malin Elfgren Boström ◽  
Gerry Larsson
Keyword(s):  
Emergency Response ◽  
Design Methodology ◽  
Process Model ◽  
Task Force ◽  
Small Sample ◽  
Emotion Management ◽  
Theory Approach ◽  
Content Type ◽  
Grounded Theory Approach ◽  
Practical Implications

Purpose – The purpose of this paper is to develop a deeper understanding of how leaders manage their own and others’ emotions in professional crisis management organizations during severely demanding episodes. The empirical case is a hostage drama that occurred in a small Swedish town. Although staff at the local prison were situationally prepared and trained in incident exercises, two inmates with knives fled the prison after taking a warden hostage. Design/methodology/approach – A grounded theory approach was used. In all, 14 informants from four Swedish authorities were interviewed on the basis of their involvement in the hostage drama. Findings – According to the analysis, an emergency response leader’s emotion management is framed by an organizationally embedded emotional regime which is summed up in two core themes: focus on the task and do not let emotions interfere; and provide the task force with maximum physical and psychological security. The leader’s emotion management within this framework consists of two interdependent processes, one more organization oriented and one more individual oriented. Research limitations/implications – Small sample, lack of representativeness, and lack of illumination of possible gender-related aspects. Practical implications – The suggested model may be valuable in educational settings. Originality/value – A new integrative, theoretical process model of leadership and emotion management in complex, stressful operations.

scholarly journals Progress: engaging with organisations in pursuit of improved sustainability accounting and performance

2019 ◽  
Vol 32 (8) ◽  
pp. 2367-2394 ◽  
Author(s):  
Carol A. Adams ◽  
Carlos Larrinaga
Keyword(s):  
Systematic Review ◽  
Design Methodology ◽  
Relevant Literature ◽  
Special Issue ◽  
Content Type ◽  
Significant Potential ◽  
Sustainability Accounting ◽  
And Performance ◽  
Further Development ◽  
Practical Implications

Purpose The purpose of this paper is to review the development of engagement research in pursuit of improved sustainability accounting and performance and to identify issues in the further development of this field. In particular, the authors consider the implications of this research for practice, policy and theory following the publication of a special issue on the topic in 2007 in the Accounting, Auditing and Accountability Journal. Design/methodology/approach The authors performed a systematic review of the relevant literature in selected accounting journals for the 11 year period 2007–2017 inclusive. The authors identified the methods, topics and theories addressed by researchers and the academic journals that are more likely to publish engagement research. Findings The authors found a significant increase in engagement work over the decade since publication of the special issue and a marked increase in the volume and complexity of data collected in studies. There is a marked difference in the openness of different journals to engagement research and the type of engagement research published across accounting journals. Contrary to the argument made by critics of engagement research the authors found that this field of research not only uses theory, but develops theory. Research limitations/implications Through the examination of methods and theories used and topics considered, the authors identify avenues for further research – and the journals likely to be receptive to it. Practical implications The study demonstrates that the collective body of engagement research aimed at improving sustainability accounting and performance has significant potential to inform practice and policy developments with the same aim. Originality/value The study examines an emerging approach in an emerging field of research with significant academic, practice and policy potential.

Innovation and service experiences in small tourism family firms

2016 ◽  
Vol 10 (4) ◽  
pp. 343-360 ◽  
Author(s):  
Birgit Pikkemaat ◽  
Anita Zehrer
Keyword(s):  
Small Businesses ◽  
Family Firms ◽  
Empirical Studies ◽  
Relevant Literature ◽  
Tourism Industry ◽  
Future Research ◽  
Service Experience ◽  
Content Type ◽  
Conceptual Paper ◽  
Service Experiences

Purpose This paper aims to explore the pertinent issues of innovation and service experiences in family firms in the tourism industry, which are mostly small- and medium-sized enterprises. Design/methodology/approach The conceptual paper, building on social identity theory, undertakes a thorough review of the relevant literature before developing propositions regarding innovation and service experiences for small family firms in the tourism industry. Findings Small tourism family firms are faced with deficits in strategic orientation and innovation, and cooperation seems to be a means to overcome size deficits in family-run businesses. Customers integrated into the service experience enhance innovative developments and foster innovation in small tourism firms. As a prerequisite, the service experience must be appropriately managed by collecting and evaluating relevant data on customers’ needs, expectations and satisfaction. An open-minded and consumer-focused market-driven strategy seems to be an advantage. Practical implications Future research should undertake empirical studies to validate and/or modify the propositions presented in this conceptual paper. Originality/value This is one of the few studies to have addressed the relationship between service experiences and innovation for family-run small businesses in the tourism industry.

The Kaizen Wheel – an integrated philosophical foundation for total continuous improvement

2018 ◽  
Vol 30 (4) ◽  
pp. 409-424 ◽  
Author(s):  
Chen Hua Chung
Keyword(s):  
Conceptual Framework ◽  
Design Methodology ◽  
Empirical Studies ◽  
Philosophical Foundation ◽  
Traditional Values ◽  
Content Type ◽  
Big Picture ◽  
Solid Foundation ◽  
Conceptual Paper ◽  
Practical Implications

Purpose The purpose of this paper is to present an integrated philosophical foundation for Kaizen. Design/methodology/approach The study is based on triangulation (and integration) of six philosophies: the Traditional Values, the Process-Oriented Philosophy, Edification, Completeness, Improving Perfection and True-Mindfulness. In addition, the Power of One integrates these philosophies into one solid foundation for Kaizen. Findings A framework, called The Kaizen Wheel, is created to represent the integrated philosophical foundation for Kaizen. It shows the big picture and the close knit of the six philosophies for facilitating Kaizen. It also suggests that Kaizen can serve as a new philosophical paradigm for the unification of action and knowledge. Research limitations/implications Although empirical contents are implicitly embedded in each of the six philosophies, the paper’s main contribution is to provide a conceptual framework for the integration of Kaizen philosophies. Since this is a conceptual paper, further research and more empirical studies will help facilitate the understanding and practices of Kaizen. Practical implications The Kaizen Wheel provides a big picture of the Kaizen philosophies. It is a useful mechanism for practitioners to review their own values so as to provide guidelines for not only their thoughts and behaviors regarding Kaizen activities, but also the design and implementation of Kaizen programs. Originality/value This is an original paper. It provides a valuable conceptual framework for providing an integrated foundation for Kaizen research and practice.

Developing ASEAN India partnership for fostering technology development

2015 ◽  
Vol 7 (2) ◽  
pp. 205-218
Author(s):  
Sunil Sahadev ◽  
Pongsak Hoontrakul
Keyword(s):  
Technological Innovation ◽  
Policy Development ◽  
Technology Development ◽  
Trade Flow ◽  
Secondary Data ◽  
Trade Agreement ◽  
Content Type ◽  
Conceptual Paper ◽  
Broad Policy ◽  
Practical Implications

Purpose – This conceptual paper aims to discuss issues relevant to fostering cooperation between India and countries in the ASEAN region in the area of technological innovation. Design/methodology/approach – This is a conceptual paper, based on insights from the existing body of literature and secondary data. Findings – The study looks at the competitiveness of different countries in the ASEAN region and considers their technological competitiveness vis-à-vis India. Broad policy issues related to fostering technological innovation as well as the main advantages of such collaboration are discussed. Research limitations/implications – This is a conceptual paper mainly intended for discussion. Practical implications – The paper provides guidelines for fostering technological innovation and could, therefore, help policy development. Originality/value – Although the Indo-ASEAN free-trade agreement is helping trade flow between the countries in the region, the potential for technological collaborations still lies unutilised. This paper looks at the possibilities for such collaborations and is one of the few papers that consider this line of thinking.

A cognitive process model of trust repair

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Edward C. Tomlinson ◽  
Christopher A. Nelson ◽  
Luke A. Langlinais
Keyword(s):  
Structural Change ◽  
Organizational Justice ◽  
Attribution Theory ◽  
Cognitive Process ◽  
Process Model ◽  
Causal Attribution ◽  
Content Type ◽  
Trust Repair ◽  
Nuanced Understanding ◽  
Practical Implications

Purpose This paper aims to investigate how the reparative efforts of extensive apologies, compensation and structural change affect trust after a violation has occurred. Specifically, this paper presents a cognitive process model positing that voluntary reparative efforts will shape the victim’s stability attributions for the cause of the violation such that it will be deemed less stable (i.e. unlikely to recur); as a result, the victim is more likely to perceive the transgressor as being fair, and hence extend subsequent trust. Design/methodology/approach Two experiments were conducted to test the cognitive process model. Findings The results of both experiments supported this predicted sequence for extensive apologies. Support for the predicted sequence was also found when compensation and structural change are invoked as reparative efforts. Originality/value This research has theoretical and practical implications for a more nuanced understanding of how causal attribution theory and organizational justice theory can be integrated within the context of trust repair.

scholarly journals The social marketing theory-based (SMT) approach for designing interventions

2016 ◽  
Vol 6 (1) ◽  
pp. 18-40 ◽  
Author(s):  
Shamini Manikam ◽  
Rebekah Russell-Bennett
Keyword(s):  
Social Marketing ◽  
Design Methodology ◽  
Marketing Theory ◽  
Content Type ◽  
Step Process ◽  
The Social ◽  
Conceptual Paper ◽  
Marketing Intervention ◽  
Practical Implications ◽  
Social Marketing Theory

Purpose – Despite the importance of theory as a driving framework, many social marketers either fail to explicitly use theory as the basis of designing social marketing interventions or default to familiar theories which may not accurately reflect the nature of the behavioural issue. The purpose of this paper is therefore to propose and demonstrate the social marketing theory (SMT)-based approach for designing social marketing interventions, campaigns or tools. Design/methodology/approach – This conceptual paper proposes a four-step process and illustrates this process by applying the SMT-based approach to the digital component of a social marketing intervention for preventing domestic violence. Findings – For effective social marketing interventions, the underpinning theory must reflect consumer insights and key behavioural drivers and be used explicitly in the design process. Practical implications – Social marketing practitioners do not always understand how to use theory in the design of interventions, campaigns or tools, and scholars do not always understand how to translate theories into practice. This paper outlines a process and illustrates how theory can be selected and applied. Originality/value – This paper proposes a process for theory selection and use in a social marketing context.

Sign in / Sign up

Export Citation Format

Share Document