"Prospects of Medical Tourism - A Study of The Prominent Participants in Hospital And Hospitality Industry in Bangalore and Chennai"

2010 ◽  
Vol 5 (1) ◽  
pp. 102-116 ◽  
Author(s):  
Bindi Varghese
Keyword(s):  
Health Care ◽  
Developing Countries ◽  
Medical Care ◽  
Medical Tourism ◽  
Cost Effective ◽  
Tourism Industry ◽  
Medical Services ◽  
Corporate Sector ◽  
Specialized Treatment ◽  
Private And Public

Medical Tourism" is comparatively new in the vast ocean of travel & tourism industry. When we describe Medical Tourism in simple terms, it is a provision of 'cost effective' private medical care in collaboration with the tourism industry for patients needing surgical and other forms of specialized treatment. This process is being facilitated by the corporate sector involved in medical care as well as the tourism industry - both private and public. Unlike other countries, India is a safe place and people are known for their hospitality. It's the most touted healthcare destinations for .Medical or Health tourism has become a common form of vacationing, and covers a broad spectrum of medical services. It mixes leisure, fun and relaxation together with wellness and healthcare.Medical tourism, a rapidly growing sector in the Indian market, which is now being actively, developed by both public and private sector tourism and healthcare organizations. Medical Tourism" diversifies different paradigms, which derive at a common perception - a specialized field of healthcare tourism in general. The technical concoction defines medical tourism as, "Travel from a normal place of residence to a destination at which medical or surgical treatment is provided or performed, and which involves more than one night away from the country of residence". Within this broad field, there are a growing number of specialized sectors of medical tourism, including surgical tourism, wellness and spa tourism, dental tourism and reproductive or fertility tourism. Medical Tourism in simple terms, it is a provision of 'cost effective' private medical care in collaboration with the tourism industry for patients needing surgical and other forms of specialized treatment. This process is being facilitated by the corporate sector involved in medical care as well as the tourism industry - both private and public. Medical tourism is gaining international significance, as more and more patients prefer their treatments abroad. In the developed countries the cost of the treatment and the surgery are far higher than those in the developing countries. So getting medical treatment abroad is economical for the patients without any compromise in the quality of treatment is one of the major concerns. Western patients are increasingly travelling to developing countries for health care and developing countries are increasingly offering their skills and facilities to paying foreign customers. This international trade in medical services has huge economic potential for developing countries and serious implications for health care across the globe.

scholarly journals Low Cost, Quality Treatment and Excellent Hospitality Makes India the Best Destination for Medical Tourism

2020 ◽  
Vol 5 (01) ◽  
Author(s):  
Dr. Ruchi Garg ◽  
Rahul Batra ◽  
Anirudh Banerji
Keyword(s):  
Medical Care ◽  
Developing Country ◽  
Medical Tourism ◽  
Low Cost ◽  
Secondary Data ◽  
Cost Effective ◽  
Tourism Industry ◽  
Specialized Treatment ◽  
Catchment Areas

Background: Medical Tourism can be defined as the provision of cost effective private medical care in collaboration with the tourism industry for patients needing surgical and other forms of specialized treatment. India stands and leads in the field of medical tourism. This sector has grown rapidly in last few years and have been known by number of countries for its sudden advancement in the field of healthcare, although India is still competing with neighbouring countries which already have a good hold of this market. India offers trained workforce and culture diversity as well as experienced doctors who have names in the list of Padma-Shri awardees in honour of their excellence in the field of health. Methods: The study was conducted in a Super Speciality Hospital in Gurugram for two months, being retrospective and descriptive in nature. Secondary data was taken for the month of January 2018 to March2018 and data for Apriland May 2018 was recorded during the study, a group of 50 patients, selected randomly, were asked for their feedback to know the strengths of medical tourism as well as for the improvement in the hospital. Results: This paper focuses on the process of medical tourism followed in India and the flow of medical tourists traveling to India for their treatment from various countries as well the catchment areas of patient coming to a Super Speciality Hospital in Gurugram. Conclusions: The paper concludes the strengths of developing country like India which attracts a large number of medical tourists from various regions.

Medical tourism: tourists’ perceived services and satisfaction lessons from Malaysian hospitals

2019 ◽  
Vol 74 (3) ◽  
pp. 739-758 ◽  
Author(s):  
Muhammad Khalilur Rahman
Keyword(s):  
Health Care ◽  
Medical Care ◽  
Health Care Professionals ◽  
Structural Equation ◽  
Medical Tourism ◽  
Service Providers ◽  
Tourism Industry ◽  
Medical Services ◽  
Content Type ◽  
Future Return

Purpose The medical tourism industry has become one of the most profitable industries around the world wherein most of the countries exploit every effort to attract medical tourists to take advantage of its medical care benefits. The purpose of this study is to explore the determinants of medical tourists’ perceived services and their satisfaction for medical care in hospitals. Design/methodology/approach The quantitative method was conducted to examine the three groups of foreign travellers such as medical tourists, expats and normative medial tourists’ perceived medical services quality and satisfaction. Data from a survey of 266 respondents were analyzed using the structural equation modelling technique. Findings The findings of this study provide evidence that hospital accessibility and interpersonal behaviour are the most critical constructs that influence medical tourists’ attributes. Additionally, medical costs and health-care technicality have a significant relationship with the perceived services of medical tourists. The study also demonstrated that medical tourists’ satisfaction highly attributed to their perceived services towards the quality of medical care they received and experienced in the hospitals. Practical implications The results have important implications for managerial considerations at hospitals. Hospital accessibility is a crucial dimension to be measured at hospitals when measuring service quality. Service providers need to be mindful that all aspects of medical services are essential and need to be delivered satisfactorily to ensure customer satisfaction. Patients’ perceived services and their satisfaction is a crucial bridge in determining the likelihood of future return among patients to the hospitals. Originality/value This study has managed to convincingly secure findings to provide useful information and understanding of the hospital accessibility and interpersonal manner of health-care professionals at hospitals in Malaysia. Particularly, when any hospital offers quality services, they must consider the reasonable medical expenses that can be affordable by the average people and update their medical equipment that are necessary for technical and diagnostic purposes. By ensuring these, they can attract the medical tourists.

Rhythms of Care: Medical Travels beyond the Borders of Bangladesh

2020 ◽  
Vol 14 (1) ◽  
pp. 61-83
Author(s):  
Karen M. McNamara
Keyword(s):  
Health Care ◽  
Medical Care ◽  
Medical Tourism ◽  
Tourism Industry ◽  
Emotional Challenges ◽  
Detailed Case ◽  
Care Practices ◽  
The Way

Abstract This article examines the experiences of Bangladeshi patients and their families as they travel transnationally within Asia for medical care. I explain how failures of biomedicine in Bangladesh feed into idealized expectations of care abroad. This medical imaginary is fueled by the hope that more expensive treatment in wealthier countries will result in better care, and it is sustained by the way the medical tourism industry operates and the way Bangladeshi patients and their families make choices and engage in the doing of care abroad. A detailed case study of a Bangladeshi cancer patient’s prolonged care in Singapore illustrates the tensions and ambivalences in the quest for the best treatment. These tensions are exacerbated by the linguistic, monetary, and emotional challenges faced in traveling back and forth between countries. While patients feel at times betrayed by experiences of care that do not meet their expectations, they also feel compelled to carry on. I capture this dynamic in the term rhythms of care, understanding these as the way the medical imaginary shapes care practices that become a scaffolding for hope to be maintained and further travel to be undertaken. I also reflect on how I become part of these rhythms by acting as the family’s interpreter as they navigate health care in Singapore.

scholarly journals Dental Tourism Development in India: An Emopirical Study

2021 ◽  
Vol 6 (1) ◽  
pp. 65-83
Author(s):  
Binoy T A ◽  
Monisha A
Keyword(s):  
Developing Countries ◽  
Medical Tourism ◽  
Dental Treatment ◽  
Secondary Data ◽  
Cost Effective ◽  
Developed Countries ◽  
Tourism Industry ◽  
Primary Data ◽  
Economic Downturn ◽  
Indian Medical

Medical Tourism in India has emerged as one of the fastest growing segments of the tourism industry despite the global economic downturn.  High cost of treatments in the developed counties, particularly the USA and UK, have been forcing patients from such regions to look for alternative and cost-effective destinations to get their treatments done. The Indian medical tourism industry is presently at a nascent stage, but has enormous potential for future growth and development.  As a significant component of the colossal medical tourism,   Dental Tourism is emerging in the Third World countries, especially in India.  Dental tourists are mainly generated from developed countries such as USA and European countries as theya re looking for developing countries to get their dental treatment coupled with participating in tourism activities.  The lower cost of treatment and availability are the most significant reasons for choosing developing countries as dental tourism destinations.  Dental tourism forms 10 percent of the total Indian medical tourism which is projected to grow at 30 percent to Rs 9,500 crore by 2015.  India produces over 18,000 dentists annually from 238 dental colleges.  The country has around 1,500 oral and maxillofacial surgeons.  A few studies were carried out on various problems faced by the dental tourism industry in India.  The dental  tourist’s perception towards Indian dental tourism industry and their satisfaction level after getting treatment are a few concerns.  This research paper is prepared based on primary and secondary data collected from various sources.  The primary data have been collected from dentists, staff and dental tourists from two famous internationally recognised dental hospitals located in Bangalore, Karnataka.

Medical Nomads

2017 ◽  
pp. 60-71
Author(s):  
Hitoshi Noguchi
Keyword(s):  
Public Policy ◽  
Developing Countries ◽  
Medical Treatment ◽  
Medical Care ◽  
Medical Practice ◽  
Medical Tourism ◽  
Developed Countries ◽  
Tourism Industry ◽  
The Future ◽  
On Line

Medical tourism is currently a catch-all phrase to describe any form of travel across borders for the purpose of receiving medical treatment. Up to this point in time, there have basically been only two kinds; patients from developing countries seeking advanced medical care unavailable in their homeland and patients from developed countries seeking lower prices or faster attention for their medical care. Although these two groups have been growing exponentially in recent years and pose substantial challenges on their own, little attention has been paid to a third arm of the medical tourism industry which potentially may have greater ramifications for the future. There is an emerging class of on-line entrepreneurs who may take advantage of their choice of lifestyle to enhance the range of choices in their medical treatment, and this group should be recognized. This chapter discusses the demands and challenges this new arm of medical tourism may pose for public policy, medical financing and medical practice.

scholarly journals Prospects of Developing Medical Tourism in India

2007 ◽  
Vol 2 (1) ◽  
pp. 61-73
Author(s):  
Binoy T A
Keyword(s):  
Health Care ◽  
Medical Treatment ◽  
Medical Tourism ◽  
Low Cost ◽  
Healthcare Providers ◽  
Cost Effective ◽  
Vital Role ◽  
Tourism Industry ◽  
Insurance Companies ◽  
Medical Systems

Medical tourism is one of the recently developed and rapid growing tourism activities of the World, especially in India. "Medical Tourism can be generally defined as the movement of people for the purpose of getting cost effective personal health care in association with the tourism industry for patients needing surgical health care and other forms of dedicated treatment." Recent days several Indian state governments have realized the potential of medical tourism and have been actively promoting it Visitors, especially from the West and the Middle East find Indian hospitals a very affordable and viable option to grdppling with insurance and National medical systems in their native lands and combine their treatments with a visit to the 'exotic east' with their families.Quality medical treatment at low cost, coupled with great traveling experience is possibly the perfect way to recover from any medical ailment. An inexpensive vacation package combined with a low cost medical treatment has led to the evolution of a new but rapidly growing industry called medical tourism. This process is being facilitated by M1 the corporate sector concerned in heath care as well as the tourism industry including tour operators, hospital administrators, travel agents, airlines, hotels and government tourism organizations. Medical or health treatment package tourism has become a persistent form of engaging the vacation in a different way by inculcating leisure with treatment and covers a broad range of health, medical and dental services. Medical tourism is organized in such a manner that leisure time inculcate with enjoyment and recreation together with wellness and health care packages in a country other than the place of residence. Health and Medical Tourism is perceived as one of the fastest growing segments in marketing 'Destination India' today. The Ministry of Tourism, airlines, tour operators, insurance companies, tourism sector and healthcare providers can make India as a dream destination for medical Tourism through an orchestrated effort. Government and private organizations that are playing a vital role in the development of tourism in India should orchestrate their developmental efforts to take advantage of the enormous potential of Medical and Dental tourism through ensuring international standard treatment to the patients and envisage a coordinated marketing and promotional strategies enough to overcome the Asian competitors.

Medical Nomads

2015 ◽  
pp. 110-121
Author(s):  
Hitoshi Noguchi
Keyword(s):  
Public Policy ◽  
Developing Countries ◽  
Medical Treatment ◽  
Medical Care ◽  
Medical Practice ◽  
Medical Tourism ◽  
Developed Countries ◽  
Tourism Industry ◽  
The Future ◽  
On Line

Medical tourism is currently a catch-all phrase to describe any form of travel across borders for the purpose of receiving medical treatment. Up to this point in time, there have basically been only two kinds; patients from developing countries seeking advanced medical care unavailable in their homeland and patients from developed countries seeking lower prices or faster attention for their medical care. Although these two groups have been growing exponentially in recent years and pose substantial challenges on their own, little attention has been paid to a third arm of the medical tourism industry which potentially may have greater ramifications for the future. There is an emerging class of on-line entrepreneurs who may take advantage of their choice of lifestyle to enhance the range of choices in their medical treatment, and this group should be recognized. This chapter discusses the demands and challenges this new arm of medical tourism may pose for public policy, medical financing and medical practice.

scholarly journals Russian healthcare in the development of medical tourism

2021 ◽  
Vol 273 ◽  
pp. 09003
Author(s):  
Natalia Sedova ◽  
Larisa Minasyan ◽  
Gennady Shchekin ◽  
Georgy Tabatadze ◽  
Olga Kostenko
Keyword(s):  
Health Care ◽  
Business Strategy ◽  
Medical Tourism ◽  
Social Economic ◽  
Tourism Industry ◽  
Medical Services ◽  
National Health Care ◽  
Financial Benefits ◽  
Joint Commission International ◽  
Medical And Healthcare

The authors consider the possibilities of national health care in the context of the export of medical services. The methodology of the work is based on an approach based on different specifics of medical and healthcare tourism and their correlation. The forms of state support are described in the article. The assessment of the plan for the development of the export of medical services and the ways of its implementation are given. The following pointes are highlighted: trends in the commercialization of medical tourism, business strategy, social, economic and technological risks in the development of medical tourism, and the prospects of development. The most attractive areas of medical care in Russia for foreigners are explicated. The financial benefits of exporting medical services and the issue of Russia’s international cooperation in this area are considered.. It is done for a comparative analysis of the achievements in different countries in the medical and tourism industry. The forms of cooperation with the Joint Commission International (JCI) in promoting the export of medical services in Russia were noted. The article also deals with the problems and barriers to the development of the export of medical services and possible ways to solve them.

Analysis of Current Practices of Organizing the Export of Medical Services in the United Kingdom, Italy, South Korea and China

2020 ◽  
pp. 30-42
Author(s):  
Arkady Nikolaevich Daykhes ◽  
Vladimir Anatolievich Reshetnikov ◽  
Olga Aleksandrovna Manerova ◽  
Ilya Aleksandrovich Mikhailov
Keyword(s):  
United Kingdom ◽  
South Korea ◽  
Medical Care ◽  
Medical Tourism ◽  
Value Added ◽  
External Factors ◽  
Medical Services ◽  
High Tech ◽  
Medical Organization ◽  
The United Kingdom

Aim of the study. Analysis of medical tourism’s organizational features based on the example of the large medical organizations in the United Kingdom, South Korea, Italy and China. Materials and methods. The data were collected by the authors by interviewing the heads of medical organizations and their deputies in the United Kingdom, South Korea, Italy and China (3–4 respondents per medical organization) using the developed questionnaire to identify the main mechanisms and tools for organizing the export of medical services. SWOT-analysis (Strengths; Weaknesses; Opportunities; Threats) was performed in order to comprehensively evaluate the received information. Results. Along with weaknesses and threats that slow down the development of medical services exports, strengths (internal factors) and opportunities ( external factors) that contribute to the development of medical tourism were also identified: the widespread popularity of the brand of medical organizations abroad which is associated with the provision of premium medical services; versatility and ability to conduct high-tech surgical operations; the presence of a separate premium class building and an international department for working with foreign patients and promoting a medical organization in the world market; well-established business relationships with assistance companies; foreign medical personnel who speak foreign languages and possess necessary skills to treat foreign patients; developed electronic medical care system; developed system of quality control of medical care; the presence of branches in other countries; the presence of a medical visa in the system of legislation; established cooperation with many countries at the embassy level; state licensing and accreditation for the provision of medical services to foreign citzens; the availability of a state website on the provision of medical assistance to foreign citizens; the possibility of the age of value added tax. Conclusion. We identified main patterns in the organization of export of medical services that can be applied to develop this direction in medical organizations of the Russian Federation during the analysis the strengths and weaknesses of four large medical organizations abroad, as well as external factors that affect the work of these medical organizations.

scholarly journals Surveying Healthcare Facilities for Tourists in India

2021 ◽  
Vol 1 (5) ◽  
pp. 5-10
Author(s):  
Rajat Shandilya ◽  
◽  
Bhagyesh Acharya ◽  
Mayank ◽  
Monika Garg ◽  
...  
Keyword(s):  
Medical Care ◽  
Foreign Currency ◽  
Medical Tourism ◽  
Tourism Industry ◽  
Healthcare Facilities ◽  
Tourist Destinations ◽  
Number Of Factors ◽  
Wide Range ◽  
The World ◽  
High Quality Medical Care

India is quickly becoming one of the most popular tourist destinations in the world. The rise of India as a tourist destination can be attributed to a number of factors. The growth of medical tourism in India is one of the reasons examined in this paper. Healthcare tourism is when people from all over the world fly to another country to receive medical, dental, and surgical treatment when exploring, vacationing, and completely immersing themselves in the attractions of the countries they are visiting. In the medical tourism industry, India is one of the most popular destinations. Medical tourism is experiencing rapid growth in India. Medical tourists cross foreign boundaries in search of medical care. Medical tourism has developed to become a multibillion-dollar industry. It is important to remember that the primary goal of medical tourists is to provide high-quality medical care at an affordable cost. When compared to other developing countries in the world, India has emerged as the most sought-after destination for medical tourists due to the availability of world-class doctors at affordable prices. In addition, India has a wide range of tourist destinations. It has tremendous potential for creating jobs and earning large sums of foreign currency. The paper ends with policy recommendations for advancing the rapidly growing medical tourism industry.

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