Optimization of Financial Control Tools: Information Systems

2016 ◽  
Vol 4 (2) ◽  
pp. 0-0
Author(s):  
Сергей Боженок ◽  
Syergyey Bozhyenok
Keyword(s):  
Information Systems ◽  
Service Delivery ◽  
Public Service ◽  
Financial Control ◽  
Large Array ◽  
Government Programs ◽  
State Information ◽  
Time Required ◽  
Budget Execution ◽  
Individual Information

The article is devoted to the legal bases of formation and use of information systems for financial control. The urgency and the need to implement the automation of administrative processes, enabling significantly improves rapid response to changes in a large array of control objects is pointed out. As the advantages of this method of financial control facilitation of collection and compilation of information, reducing the time required for the analysis of information, increasing the efficiency of control over elimination of violations of financial discipline, transparency of information on the performance of financial control are indicated. The basic requirements, procedures and operational features of the state information systems are concidered. Particular attention is paid to the analysis of individual information systems used by the bodies of state financial control in view of the tax administration, and monitoring and analyzing the results of the implementation of government programs and public service delivery, budget execution, procurement of goods, works and services for state (municipal) needs, etc.

scholarly journals DISCRIMINATION OF PUBLIC SERVICE IN POPULATION AND CIVIL REGISTRATION AGENCY NORTH LAMPUNG REGENCY

NATAPRAJA ◽  
2018 ◽  
Vol 6 (1) ◽  
pp. 11
Author(s):  
Rahadian Aksa
Keyword(s):  
Qualitative Research ◽  
Service Delivery ◽  
Public Service ◽  
Service Providers ◽  
Community Leaders ◽  
Civil Registration ◽  
Services Delivery ◽  
The Rich ◽  
Time Required ◽  
Race And Religion

The objective of this research is to determine the forms and causes of discrimination in the services delivery provision of North Lampung population and civil registration agency. The research was a descriptive qualitative. Research results showed the prevalence of discriminatory practices in the delivery of services in the Population and Civil Registration agency in North Lampung Regency. Dissemination took forms of time required, and cost incurred to obtain services, attitude of service providers, and procedures that differed between those that applied to ordinary citizens (long and tedious) and for others (short and quick) that included the rich, officials, community leaders and relatives or acquaintances of population and civil registration agency. However, there was no evidence of discrimination in service delivery that was based on race and religion. Culture, as manifested in paternalistic form and bureaucratic hierarchy was the main cause of discrimination in the services delivery in population and civil registration agency. Thus, paternalism and bureaucracy culture underlie favoritism accorded to officials and rulers, individuals in key positions of government and society, and relatives and acquaintances of employees in the agency as opposed to other members of society.

Defining the Organisation's Needs for Public Service Delivery in the Digital Era

2019 ◽  
pp. 106-116
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Service Delivery ◽  
Public Service ◽  
Communications Technology ◽  
End User ◽  
Public Service Delivery ◽  
Digital Era ◽  
Information Communications Technology

This chapter has the objective of defining a practical framework to define an ISSP for government entities to enhance public service delivery in the digital era. However, before it defines this framework, the chapter addresses a number of important and fundamental concepts. The chapter starts by addressing the confusion of terminology by providing an unambiguous explanation regarding the differences between various terms, such as information technology (IT), information systems (IS), and information communications technology (ICT), amongst others. The chapter then focuses on specifically identifying the end user and examining the role of the end user by relating the discussion to the research of the previous chapters regarding the ICT strategy-centric aspects. The chapter concludes with a practical ISSP framework that aims to provide enhanced public service delivery in the digital era.

Defining the Information Systems Strategic Plan for Public Service Delivery in the Digital Era

2019 ◽  
pp. 307-320
Keyword(s):  
Information Systems ◽  
Service Delivery ◽  
Public Service ◽  
Planning Process ◽  
Strategic Plan ◽  
Public Service Delivery ◽  
Digital Era ◽  
Research Findings ◽  
It Strategic Planning

Chapter 11 is the final chapter within Section 2 and specifically addresses the issue of defining and formulating the information systems strategic plan (ISSP) for public service delivery in the digital era. This chapter commences by discussing the key objectives of an ISSP and through this discussion links the lessons learnt through the research findings from Chapter 3. The chapter also examines the IS and IT strategic planning process and identifies the inputs for defining the ISSP. Basically, this chapter links the findings from the previous chapters to the ISSP input mechanism. Once this is completed, the chapter provides a step-by-step description for defining and formulating the ISSP document that is supported by examples.

Influence of Knowledge Management Practices on Public Service Delivery by Municipalities

Mousaion ◽  
2019 ◽  
Vol 37 (3) ◽  
Author(s):  
Charleen Musonza ◽  
Ndakasharwa Muchaonyerwa
Keyword(s):  
South Africa ◽  
Knowledge Management ◽  
Service Delivery ◽  
Public Service ◽  
Qualitative Data ◽  
Management Practices ◽  
Integrated System ◽  
Eastern Cape Province ◽  
Eastern Cape ◽  
Public Service Delivery

This study examines the influence of knowledge management (KM) practices on public service delivery by municipalities in the Eastern Cape province of South Africa. The study sought to determine the factors that have triggered the implementation of KM practices; the effectiveness of KM practices towards public service delivery; and the extent to which KM practices have influenced public service delivery by municipalities in the Eastern Cape province of South Africa. Both quantitative and qualitative methods were employed in this study. Quantitative data were collected through a survey questionnaire administered to a sample of 202 employees at the Raymond Mhlaba Municipality in the Eastern Cape. Qualitative data were collected through observations and interviews of 2 senior managers. The data collected gave a response rate of 72 per cent. The quantitative and qualitative data were analysed descriptively and presented verbatim respectively. The results indicated that the internal and external factors included in this study have contributed to the implementation of KM practices in the municipality. Furthermore, the effective use of KM practices has increased the organisational KM initiative, as well as the provision of services such as electricity, education, transport, and social services by the municipality. The study recommends the establishment of KM awareness and the establishment of an integrated system that will assist in effective knowledge sharing, retention and acquisition across municipalities in the Eastern Cape.

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