Halal Reputation Management : Combining Individual and Collective Reputation Management Strategies

2017 ◽  
Vol 8 (1) ◽  
pp. 115-119 ◽  
Author(s):  
Marco Tieman
ICR Journal ◽  
2017 ◽  
Vol 8 (1) ◽  
pp. 115-119
Author(s):  
Marco Tieman

A series of recent high-profile halal scandals involving top brands have shown that halal reputation and Muslim consumer loyalty can change very quickly. It seems that companies are under continuous scrutiny. Unfortunately, companies frequently only find out the actual value of their halal reputation when they manage a halal issue or crisis poorly. Even though halal reputation is hard to define and value, it is evidently critical to track its performance. Today, many companies do not have these new halal reputation risks on their radar.


2021 ◽  
Vol 45 (8) ◽  
pp. 33-56
Author(s):  
Soo-Jung Hwang ◽  
Ju-Yeon Ham ◽  
Nam-Ho Chung

Author(s):  
Zeynep Genel

Sustainability is central to both business and academics. The cooperation of business with its close stakeholders is possible only through communication. Intangible assets and facilities are important values of corporations. This chapter gives a new perspective to reputation management strategies in the aspect of sustainable communication. It shows the effectiveness of sustainable communication in terms of corporate reputation.


2016 ◽  
Vol 48 (2) ◽  
pp. 119-132 ◽  
Author(s):  
Tom Christensen ◽  
Martin Lodge

Societal security poses fundamental challenges for the doctrines of accountability and transparency in government. At least some of the national security state’s effectiveness requires a degree of non-transparency, raising questions about legitimacy. This article explores in cross-national and cross-sectoral perspective, how organizations seek to manage their reputation by accounting for their activities. This article contributes in three main ways. First, it highlights how distinct tasks facilitate and constrain certain reputation management strategies. Second, it suggests that these reputational considerations shape the way in which organizations can give account. Third, it considers three domains associated with societal security, namely intelligence, flood defense, and food safety, in five European countries with different state traditions—the United Kingdom, Germany, Denmark, Sweden, and Norway. By using a “web census,” this article investigates cross-sectoral and cross-national variation in the way organizations seek to account for their activities and manage their reputation. This article finds variation across tasks to be more dominant than national variation.


2008 ◽  
Vol 11 (1) ◽  
pp. 35-55 ◽  
Author(s):  
Monika I Winn ◽  
Patricia MacDonald ◽  
Charlene Zietsma

2021 ◽  
Vol 16 (2) ◽  
pp. 230-239
Author(s):  
Stacey Sharpe

Abstract This study examines strategic firm-level advertising behavior around accounting-based brand scandal events. This analysis is guided by propositions presented in the brand scandal and marketing-finance literatures regarding firm response to brand scandal events. While, recent findings from the marketing-finance literature show that managers tend to reduce advertising when anticipating the release of negative information, this response is contrary to the established support and recommendation from the extant brand scandal literature. This inconsistency suggests that firms treat product-based brand scandal events different from accounting-based brand scandal events. A sample of firms accused of financial misreporting by the Securities and Exchange Commission (SEC) and US Department of Justice between 1977 and 2010 is used to examine the central research question and hypotheses regarding the relationship between accounting-based brand scandals and firm-level advertising spending. The results of this analysis provide empirical support for the relevance of advertising expenditures to firm’s approach to reputation management strategies in the wake of accounting-based brand scandals.


2012 ◽  
Vol 18 (3) ◽  
pp. 229-238 ◽  
Author(s):  
Eric Horster ◽  
Carsten Gottschalk

Through social media applications, consumers are increasingly participating in information processes. When booking a journey, consumer opinions exchanged via modern media shape the reputation of enterprises like travel agencies and thus have a major impact on the decision to book a journey. Online market research is regarded as a crucial tool to steer these online discourses, with the emphasis on quantitative analyses. However, looking at the Web as a social forum can provide additional insights. Taking user-generated data has the advantage that it is collected within a natural setting. Webnography is an attempt to capture this information in a systematic way. Therefore, in this article, Computer-Assisted Webnography is presented as an innovative control method. It is based on the practical modification of ethnographic methods. Computer-Assisted Webnography is meant to combine quantitative and qualitative methods and merges both the approaches on a virtual working platform, so that the semiotic codes of any given target group can be extracted efficiently and precisely. The results shall be used to create individual reputation management strategies.


2016 ◽  
Vol 28 (1) ◽  
pp. 4-21 ◽  
Author(s):  
Marc Dressler

Purpose – Positioning via quality is key for German wineries. The aim of the study was to explore reputational variables (collective and firm reputation) the study as well as limits of reputational effects. Design/methodology/approach – A multi-dimensional approach, taking a supplier perspective, accessing multiple sources and evaluating Germany serves to explore exogenous factors on reputation. Descriptive and regression analyses examine individual and collective reputational effects for jury grades as proxy for quality and price as the dependent variables. Findings – For collective reputation, region and cooperative memberships strongly matter, whereby region can be a competitive disadvantage and membership shows superior impact. Being a private but managed winery and belonging to a closed quality circle maximizes quality reputation. Strategic grouping has a distinctive effect, not size. Germany specificities and illustration to the obstacles of free-ridership are delivered. Practical implications – Strategic management (including location) help to create a reputational profile. Growth should not be motivated by reputation. Different strategies for the wine guides to build reputation can be pursued, but conquering the top league is a challenge, especially in case of negative collective reputation. Originality/value – For academia, the value of the study consists mainly in the discovery of the dominance of membership in a quality circle and its impact on collective reputation, and the creative multi-dimensional and multi-source approach. Also, cross-guide analysis is new. Practitioners can tailor a specific strategy vis-Ã -vis guides on the basis of the created transparency.


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