scholarly journals Impacts of Accountability, Integrity, and Internal Control on Organizational Value Creation: Evidence from Malaysian Government Linked Companies

Author(s):  
Mohamad Hafiz Rosli ◽  
Nurazwani Binti Mat Radzi ◽  
Jamaliah Said ◽  
Md. Mahmudul Alam
2021 ◽  
Author(s):  
Jamaliah Said ◽  
Md. Mahmudul Alam ◽  
Nurazwani Mat Radzi ◽  
Mohamad Hafiz Rosli

Credible and well-functioning governance is crucial for the value creation of firms. Recently, private sectors have undergone substantial changes by focusing on good governance as a tool to enhance value, reputation, and image. The primary features of firms with good governance include greater emphasis on accountability practices, proper implementation of a corporate integrity system, and sound internal controls in place to avoid risk and to ensure policy and procedures that are complied. Government Linked Companies (GLCs) as the backbone of the Malaysian government have been harshly criticised for not being able to create value(s) despite receiving high priority in the process of getting government projects. Therefore, this study aims to examine the role of good governance systems, which are reflected through accountability systems, corporate integrity systems, and internal control systems towards value creation of Malaysian GLCs. This study collected primary data based on a set of questionnaire survey among 100 GLCs in Malaysia. Based on the regression analysis, this study found that corporate integrity systems and internal control systems were vital elements in ensuring value creation in GLCs.


2018 ◽  
Vol 35 (3) ◽  
pp. 122-127 ◽  
Author(s):  
Jestine Philip ◽  
Manjula S Salimath

The rapidly increasing significance of cyberspace and the corresponding use of new cyberspace technologies are seen in private, public, and nonprofit organizations across the globe. However, along with the abundant organizational advantages of operating in cyberspace, it also creates vulnerabilities such as the possibility of cyberattacks which can erode value. In light of these current realities, we propose a value creation agenda for organizations that operate in cyberspace. We suggest that when organizations effectively manage the risks associated with cyberattacks and continue to attain benefits from cyberspace, there is a positive contribution toward organizational value.


Author(s):  
Irma M Nawangwulan ◽  
Josephine P. Sawirin ◽  
Samuel PD Anantadjaya

With the fast-pace growth on apartment buildings in major cities in Indonesia, it is interesting to investigate the underlying reasons behind such high growth rates. Relying on the perspective of employee competence and prevailing activities on customer relationship management (CRM), this study intends to investigate the degree on influential factors toward organizational value creation for Bird Group, as the owner/manager of a few service apartments in the city of Bandung, in the province of Jawa Barat, Indonesia. It has become a public knowledge that any potential improvements on employee competence should generally impact the employee performance in carrying their tasks and responsibilities. Improvements on employee performance are expected to bring about enhancements on the combinations of CRM activities. The betterment in CRM activities may likely inspire public to step-up their buying intentions (BI) toward products/services. This may be true as the general level of customer satisfaction has increased. Undoubtedly, the higher BI is expected to push-up the organizational value creation. Having said that, it is uncertain whether or not such relationships do occur among those chosen variables in this study. This study relies on a quantitative approach to objectively evaluate empirical evidence. Since there are countless theoretical discussions on competence and the needs for employee training/development, this study seeks to investigate the actual significant influence of employee competence toward CRM activities, BI, customer satisfaction and organizational value creation. It is expected that the relationships among variables are positive and significant. In addition to the quantitative approach, a qualitative method is also utilized to extract managerial insights on the relationships among variables/indicators. Keywords: employee competence, CRM, customer satisfaction, buying intention, organizational value creation


Author(s):  
Joseph Budu

Digital platforms bring together different goal-oriented actors to exchange value. This phenomenon has attracted research to understand various aspects of it. These studies show sophisticated technologies are likely to accompany advanced value creation strategies and higher performance gain, and how organizational-level technology usage affects organizational value creation. Nonetheless, we still lack a theoretical and practical understanding of how digital platforms in general, and those for music specifically create value for industry stakeholders. Therefore, the purpose of this chapter is to make a case for future research on digital platform value creation.


2014 ◽  
Vol 15 (3) ◽  
pp. 350-361 ◽  
Author(s):  
Antonio Lerro ◽  
Roberto Linzalone ◽  
Giovanni Schiuma

Author(s):  
Nik Herda Nik Abdullah ◽  
Jamaliah Said

Objective - Value creation is an important element in every organization. Value creation in Malaysian Government Linked Companies (GLCs) can improve performance by maximizing earnings per share, create sustainability, be competitively strong, and ensure a high level of operational effectiveness. This paper aims to explore a measurement for value creation among GLCs. Methodology/Technique - Using the Delphi technique, this study interviewed a panel of three experts who have experience in Malaysian GLCs. The first round was conducted to explore how these experts perceived as measurement to measure for value creation in relation to Malaysian GLCs. Findings - Overall, the first round assessment of value creation, which adopted the Delphi technique, revealed that stock prices, market value, sales growth, PE ration, market share, market positioning survey, customer survey, ROI, EBITDA and reduced business risks as measurement related to value creation. Novelty - The paper used Delphi technique to develop the measurement of value creation in a context of Malaysian GLCs. This paper contributes to the value creation literature and provides insight to relevant panel experts in developing appropriate measurement of value creation particularly in GLCs. Type of Paper - Empirical Keywords : Delphi technique; government linked companies; panel expert; value creation.


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