Mutual Understanding in Interoperable/Integrated Financial Management Systems Implementation in the Public Sector

While there has been some considerable investment in information systems implementation and usage in the public sector, success has often been limited. Attempts by researchers to address this situation has been diverse and often inconclusive. A publication by the MIS Quarterly journal offers some direction. The study, which focused on information systems development (ISD), highlighted the need to explore how mutual understanding among key stakeholders is created, or the extent to which they have a shared conception of the ISD project, and further how such mutual understanding is changing, develops, or deteriorates over time. On the tenets of the study, this chapter attempts to chart a path for future research in interoperable financial management systems implementation and usage in the public sector. It presents a viewpoint that establishes the need to explore the creation and sustenance of mutual understanding between stakeholders in the implementation and usage of interoperable or integrated financial management systems in the public sector.

Exploring Factors Influencing Big Data and Analytics Adoption in Healthcare Management

Demand for improvement in healthcare management in the areas of quality, cost, and patient care has been on the upsurge because of technology. Incessant application and new technological development to manage healthcare data significantly led to leveraging on the use of big data and analytics (BDA). The application of the capabilities from BDA has provided healthcare institutions with the ability to make critical and timely decisions for patients and data management. Adopting BDA by healthcare institutions hinges on some factors necessitating its application. This study aims to identify and review what influences healthcare institutions towards the use of business intelligence and analytics. With the use of a systematic review of 25 articles, the study identified nine dominant factors driving healthcare institutions to BDA adoption. Factors such as patient management, quality decision making, disease management, data management, and promoting healthcare efficiencies were among the highly ranked factors influencing BDA adoption.

Gamification Research

Despite advances in information technology, studies suggest that there is little knowledge of how developing countries are applying gamification in agriculture, education, business, health, and other domains. Thus, from a systematic review, this chapter examines the extent of gamification research in the developing country context. In this chapter, 56 articles were reviewed, and the search was done in the Scopus database. This chapter explains the idea of game design elements in information systems and provides real-world examples of gamified systems outcomes from developing countries. The authors conclude with directions for future research to extend our knowledge of gamification and advance the existing methodologies, domains, and theories.

Exploring Value Creation Through Application Programming Interfaces

Digital platforms continue to contribute to the global economy by enabling new forms of value creation. Whereas the Information Systems literature is dominated by digital platform research, less is said about Application Programming Interfaces (APIs), the engine behind digital platforms. More so, there is a dearth in the literature on how developing economy firms create value through API integration. To address these research gaps, the author conducted a case study on DigMob (Pseudonym), a digital firm that focuses on the sale of indigenous African music to understand how it created value through API integration. Based on Amit and Zott's value creation model, the findings suggest that DigMob's value creation occurs on a broader value network comprising suppliers (e.g., payment service providers) and customers. For instance, DigMob generated value through the API-enabled platform by ensuring that music lovers purchase their preferred songs at competitive prices. DigMob has also been able to increase their revenue and brand image. Similarly, musicians have been able to rake substantial amounts of money through the sales of their music on the platform.

Blockchain Readiness

Blockchain technology is an emerging innovation, and it is viewed as a better approach to help the necessities of people and institutions in terms of record management. Using the Delphi technique and the PERM model, this chapter seeks to present the perspectives of experts in the field of blockchain on the readiness of the institutions in developing economies to adopt and implement it. The findings suggest that the understanding of the technology, knowledge on how to use it, availability of skilled personnel, availability of technical components, risk, capital, management support, business process, policies and regulations, and government initiatives on technology are key influencing factors assessing the readiness to adopt blockchain in a developing economy. It is expected that these findings will enlighten practitioners on the prospects of the application of blockchain in all sectors. The originality of this study lies in the fact that it is a maiden exploratory study that examines the factors that influence the readiness to adopt and implement blockchain technology in a developing economy.

Digital Platforms and Value Creation

Digital platforms bring together different goal-oriented actors to exchange value. This phenomenon has attracted research to understand various aspects of it. These studies show sophisticated technologies are likely to accompany advanced value creation strategies and higher performance gain, and how organizational-level technology usage affects organizational value creation. Nonetheless, we still lack a theoretical and practical understanding of how digital platforms in general, and those for music specifically create value for industry stakeholders. Therefore, the purpose of this chapter is to make a case for future research on digital platform value creation.

Strategic Responses to Disruptive Digital Innovation and Their Effects in the News Media Industry

Digital innovation (DI) drives the digitalisation of goods and services, which also destroys established business models while creating new value chains. This effect is known as disruptive digital innovation (DDI). Beyond transportation and lodging, the effect is also evident in the news media industry. DIs facilitate an ecosystem in which the distinction between service providers and users become blurred – social media is birthing microbloggers as alternatives to incumbent media networks. There are questions on how firms—both incumbent and startups—strategically respond to DDIs and their effects. For the news media in developing countries, the concern is more acute. First, there are fewer established news sources; second, internet and media regulations are often non-existent or nascent stages, so experimentation is easier for DDI-enabled firms and citizen journalists; and third, fake news is not healthy for contexts with a history of political instability or where people have limited avenues to verify news, be it online, radio, or print. The need for this research is now.

Technology Addictions, Model Development, Measurement, and Effect on Performance From a Developing Country Context

Technology addictions (TA) have become a global scourge in recent times, yet in information systems (IS) literature, while a lot of research is being done from developed countries and health-related disciplines, little attention is being paid to this menace by IS scholars from developing countries. To address this issue, this chapter provides a viewpoint on the future research that seeks to investigate from a multidisciplinary and stakeholder perspective what the nature of TA from developing country context is. It will also determine how the socio-technical interaction between human motivations and technology features result in TA, which is novel in IS literature.

Digital Innovation and Ridesharing in a Developing Country

The purpose of this chapter is to understand digital innovation in the taxi industrial structure for ridesharing in a developing country. Digital innovations are required in all aspects of an economy including the transportation industry. Drawing on a qualitative interpretive case study methodology, this chapter offers an overview of Uru's digital innovation for ridesharing in the physical taxi industrial structure in a developing country context of Ghana. The findings show that ridesharing provides riders-drivers with better journey activities, which supersedes taxi services in competition. These are electronic booking, riders' and drivers' profiles for security, transparent automatic billing for affordable transportation, and opportunities for drivers to accept a series of riders' requests at proximity. The chapter provides the implications for these findings for research and practice.

Evaluating the Critical Determinants for Mobile Commerce Adoption in SMEs in Developing Countries

This chapter presents a review of the related literature on organizational mobile commerce (m-commerce) adoption, leading to the development of an integrated model for evaluating the critical determinants of m-commerce adoption in small and medium-sized enterprises (SMEs) in developing countries. Grounded in the innovation diffusion literature and the extension of the technology-organization-environment framework, the model, integrates technological, organizational, environmental, and managerial factors holistically for better understanding m-commerce adoption in a developing context. Eleven hypotheses are proposed and tested using multiple regression with the data collected from a survey with SMEs' managers in Vietnam. The results confirm the significance of factors in the above four dimensions. These findings provide the managers of SMEs with useful insights on how to improve the adoption of m-commerce in SMEs. These are also useful for policymakers in designing policies that promote the wide adoption of m-commerce in SMEs in the context of developing countries.