Strengthening innovative supply chain in the public transportation system of Curitiba through relational capabilities

2019 ◽  
Vol 8 (1) ◽  
pp. 39
Author(s):  
Andrea Paula Segatto ◽  
Thálita Anny Estefanuto Orsiolli ◽  
Luiz Aurélio Virtuoso ◽  
Fernanda Salvador Alves ◽  
Ananda Silva Singh ◽  
...  
Keyword(s):  
Supply Chain ◽  
Public Transportation ◽  
Transportation System ◽  
The Public ◽  
Public Transportation System ◽  
Relational Capabilities

Strengthening innovative supply chain in the public transportation system of Curitiba through relational capabilities

2019 ◽  
Vol 8 (1) ◽  
pp. 39
Author(s):  
Fernanda Salvador Alves ◽  
Ananda Silva Singh ◽  
Eduardo De Carli ◽  
Luiz Aurélio Virtuoso ◽  
Thálita Anny Estefanuto Orsiolli ◽  
...  
Keyword(s):  
Supply Chain ◽  
Public Transportation ◽  
Transportation System ◽  
The Public ◽  
Public Transportation System ◽  
Relational Capabilities

scholarly journals Passenger Satisfaction Evaluation of Public Transportation Using Pythagorean Fuzzy MULTIMOORA Method under Large Group Environment

2020 ◽  
Vol 12 (12) ◽  
pp. 4996 ◽  
Author(s):  
Xu-Hui Li ◽  
Lin Huang ◽  
Qiang Li ◽  
Hu-Chen Liu
Keyword(s):  
Public Transportation ◽  
Transportation System ◽  
New Method ◽  
Rail Transit ◽  
Transit Network ◽  
The Public ◽  
Passenger Satisfaction ◽  
Group Environment ◽  
Public Transportation System ◽  
Satisfaction Evaluation

Passenger satisfaction is an important factor that affects the choice of travel modes for municipalities, especially in big cities. This evaluation is an important task for managers when they are considering improving the competitiveness of the public transportation system. However, passenger satisfaction evaluation is difficult as the information provided by passengers is often vague, imprecise, and uncertain. This paper aims to propose a new method, using Pythagorean fuzzy sets and multi-objective optimization by a ratio analysis plus full multiplicative form method (MULTIMOORA), to evaluate the passenger satisfaction level of the public transportation system under large group environment. The former is employed to represent the satisfaction assessments of rail transit network provided by passengers. The latter is extended and used to determine the passenger satisfaction levels of rail transit lines. In addition, a combination weighting method is suggested to compute the relative weights of evaluation criteria. A case study of the rail transit network in Shanghai is provided to demonstrate the effectiveness of the proposed passenger satisfaction evaluation method. The result shows that the new method proposed in this study can not only model passengers’ satisfaction evaluation information with more uncertainties, but also determine more reasonable and credible satisfaction levels of rail transit lines.

scholarly journals La calidad del servicio en el sistema de transporte público y su impacto en la satisfacción del usuario (Quality service in the public transportation system and its impact in user’s satisfaction)

2018 ◽  
Vol 14 (28) ◽  
Author(s):  
Luis Enrrique Ibarra-Morales ◽  
Natalia Guadalupe Romero-Vivar ◽  
Daniel Paredes-Zempual
Keyword(s):  
Linear Regression ◽  
Multiple Linear Regression ◽  
Public Transportation ◽  
Measurement Instrument ◽  
Transportation System ◽  
Service Performance ◽  
Quality Service ◽  
The Public ◽  
El Sistema ◽  
Public Transportation System

El brindar un excelente servicio a través del atributo de la calidad, ha sido la constante en la mayoría de las empresas, ya que tiene un impacto directo en la satisfacción del cliente como usuario de los servicios y, en los resultados estratégicos de la organización. La presente investigación realiza un aporte al área de la administración y negocios, ya que mide la calidad del servicio y la satisfacción del usuario del sistema de transporte público en Hermosillo, Sonora, México. Esta investigación es de tipo cuantitativa con un universo de estudio de 1,296 usuarios del transporte, a los cuales se les aplicó un instrumento de medición donde se determinaron las dimensiones o atributos que más impactan en la satisfacción del cliente haciendo uso de la metodología Servperf (Service Performance). El análisis se llevó a cabo a través de un análisis factorial exploratorio (AFE); así como la técnica de regresión lineal múltiple. Las dimensiones evaluadas fueron: Tangibles, confiabilidad, responsabilidad, seguridad y, empatía. Los resultados de la estimación de regresión lineal múltiple determinan la importancia, peso y valor de cada dimensión en términos de satisfacción medido por la calidad del servicio otorgado y que, para este estudio, indican las áreas que se deben de atender y mejorar para que el usuario se sienta más satisfecho con el servicio en términos de calidad. Palabras clave: calidad del servicio, satisfacción del usuario, servperf, sistema de transporte público.  Abstract.Giving an excellent service trough quality attributes has been the constant in most organizations, now that it has a direct impact in client’s satisfaction as a user of the services, and in the strategic results of the organization. This research study makes a contribution to the area of administration and business, as it measures the quality service and clients’ satisfaction of the public transportation system in Hermosillo, Sonora, México. This investigation is a quantitative type with a universe of study of 1296 transport users, to whom was applied a measurement instrument where were determined the dimensions or attributes with the highest impact in client´s satisfaction, through the Servperf (Service Performance) methodology. The analysis was carried out through an exploratory factor analysis (EFA), as well as a multiple linear regression technique. The dimensions evaluated were: Tangible, reliability, responsibility, assurance and empathy. The results of the estimation of multiple linear regression determine the importance, weight and value of each dimension in terms of satisfaction measured by the quality service given and for this study, indicate the areas that have to be attended and improved for the clients to be more satisfied with the service in terms of quality.Key words: quality service, public transportation system, servperf, user’s satisfaction. 

scholarly journals Evaluation of Public Transport: A Case Study of Hyderabad Sindh Pakistan

sjesr ◽  
2021 ◽  
Vol 4 (2) ◽  
pp. 414-422
Author(s):  
Abdul Ghafar ◽  
Zulfiqar Ali Lashari ◽  
Saima Kalwar
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Research Area ◽  
Transportation System ◽  
Public And Private ◽  
Traffic Jam ◽  
The Public ◽  
Public Transport System ◽  
Private Transportation ◽  
Public Transportation System

The spatial and economic growth of cities and regions is heavily influenced by transportation. A better knowledge of public transportation will help to clarify the positions of the public and private sectors, as well as recognize the critical government position. To study the problems and issues of the public transportation system, Qasimabad, Hyderabad is selected as a study area due to some serious issues of public transportation. Personal observations and questionnaires were used to gather data from the research area. And for analyzing the data SPSS and MS Excel are used. The results reveal that the existing public transportation system is not meeting the needs of residents. Hence use of private transportation is high and causing environmental and traffic jam problems. As 68% of respondents use a motorbike for recreational purposes, 64% of respondents are not using public transport due to safety factors. In general, 54% of respondents were not satisfied with the service of public transport. As people are willing to use public transport but due to some factors such as safety, they are not using public transport so it is suggested that both vehicles and roads must be safe for users. This study aims to study the existing scenario of public transportation in terms of services and facilities, and people’s perception about public transportation. So it is concluded that people are tending to use public transport but under some certain conditions (factors preventing the use of public transport), if these concerns are solved then public transport system will become more efficient.

scholarly journals PERSPECTIVES AND INTEGRATION OF BICYCLE TRANSPORT IN SOFIA, BULGARIA

2020 ◽  
Vol 1 ◽  
pp. 1-7
Author(s):  
Borislav Arnaudov
Keyword(s):  
Public Transportation ◽  
Transportation System ◽  
Urban Transit ◽  
Transit System ◽  
Environmental Aspect ◽  
The Public ◽  
Functional Efficiency ◽  
The Social ◽  
Public Transportation System ◽  
The City

Public transport is an important element of sustainable development that incorporates responsiveness towards the need for mobility by the population within the framework of the urban transit system. As a part of the public transportation system, bicycle transport, with its environmental aspect, is the bedrock of the idea for accessible public services. This study provides core parameters for the assessment of social and environmental dimensions in order to further develop bicycle transport. It also itemizes the principles that need to be followed with the aim of social and economic sustainability. As a form of transportation in an urban environment, the bicycle traffic, its share and distribution of trips, obstacles and challenges encountered by cyclists in the city, trends and prevalent issues related to the current conditions of cycling infrastructure in Sofia, Bulgaria, were analyzed. In a nutshell, the report delivers a compiled group of suggestions on opportunities that may help to increase the functional efficiency of cycling as part of the transportation system of Sofia, in both, the social and environmental sense.

Grid of Attributes Method: A Configurational Model to Evaluate Bus Shelters

1998 ◽  
Vol 42 (8) ◽  
pp. 624-628 ◽  
Author(s):  
Vera Helena Moro Bins Ely ◽  
Benamy Turkienicz ◽  
Leila Amaral Gontijo
Keyword(s):  
Public Transportation ◽  
Transportation System ◽  
Physical Factors ◽  
The Public ◽  
Bus Stop ◽  
Public Transportation System ◽  
Behavior Frequency ◽  
Statistical Results ◽  
Graphic Environment ◽  
Configurational Model

This work comprises an evaluation of the waiting conditions of the users of the Public Transportation System at bus stop shelters. By observing the users'positioning it was possible to define physical factors - denominated “attributes” - that are considered of major importance for their comfort. For such, the Grid of Attributes Method was developed based on a configurational model which was able to simultaneously represent in the object both the attributes and the users'behavior. The data represented in the graphic environment of the method have been transported to an alphanumeric environment, thus allowing the statistic gauging of the behavior frequency and its correlation with the attributes. The statistical results of the method's application indicate a possible hierarchy among studied attributes and their correlations with the object's design.

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