scholarly journals Predictors of Users’ Satisfaction with E-payment System: a Case Study of Staff at the University of Ilorin, Nigeria

Organizacija ◽  
2015 ◽  
Vol 48 (4) ◽  
pp. 272-286 ◽  
Author(s):  
Adeyinka Tella ◽  
Isah Abdulmumin
Keyword(s):  
Design Methodology ◽  
Academic Staff ◽  
Payment System ◽  
Research Approach ◽  
System A ◽  
Order Of Magnitude ◽  
Research Questions ◽  
The University ◽  
Perceived Speed

Abstract Background and Purpose: Many organisations are using the e-payment system; however, its effectiveness has not been determined particularly in the Nigeria context. The University of Ilorin as educational organisation started using e-payment system in 2010 and up till now there has been limited or no study conducted to examine whether or not workers are satisfied with the new payment system together with other related ones they are familiar with. It is in the light of this that this study examined users’ satisfaction with the e-payment system at the University of Ilorin, Nigeria. Design/Methodology/Approach: A sample of 260 academic and non-academic staff was taken from six out 12 faculties that made up the university. Using a survey research approach data was collected with a modified questionnaire. Five research questions were developed to guide the study. Results: The results revealed that, respondents (93.5%) were adequately satisfied, satisfied and moderately satisfied, while, only (6.5%) of the respondents were less satisfied and dissatisfied. Perceived speed was identified as the characteristics users mostly satisfied with, followed by system security, traceability, and convenience. Moreover, there is significant correlation among the entire e-payment characteristics/factors (perceived speed, security, anonymity, traceability, perceived ease of payment, and convenience); and that all the six factors jointly predict users’ satisfaction with the e-payment system. In order of magnitude of the prediction/contribution to e-payment, users’ satisfaction, perceived speed made the most significant prediction/contribution. Conclusion: Based on the findings, the study concluded a considerable percentage of the respondents (93.5%) are satisfied with the e-payment system at the University of Ilorin, Nigeria. In lieu of this therefore, there is need to improve the e-payment system so that all and sundry could be satisfied.

Carbon sequestered in the trees on a university campus: a case study

2014 ◽  
Vol 5 (2) ◽  
pp. 149-171 ◽  
Author(s):  
Charl De Villiers ◽  
Sile Chen ◽  
Chenxing jin ◽  
Yiner Zhu
Keyword(s):  
New Zealand ◽  
Design Methodology ◽  
Academic Staff ◽  
University Campus ◽  
Ongoing Debate ◽  
Content Type ◽  
Overseas Travel ◽  
The University ◽  
Practical Implications

Purpose – The authors aim to investigate the ability of a New Zealand university to rely on the CO2 sequestered in the trees on campus to mitigate the CO2 emissions caused by operations. Design/methodology/approach – The authors count and measure the trees on the university's 68 hectare main campus, ignoring smaller trees that sequester very little CO2. Findings – The authors estimate that the 4,139 trees the authors count contain 5,809 tonnes of CO2. The authors further estimate the additional CO2 sequestration over the next ten years to be 253 tonnes per year. The university's annual CO2 emissions were 4,086 tonnes in 2011. More than 70 per cent of this amount relates to overseas travel. Therefore, CO2 sequestration in trees promises to mitigate only about 6 per cent of total emissions over the next ten years. Practical implications – This suggests that other initiatives will be needed if the university is serious about reducing its greenhouse gas emissions impact. An obvious avenue appears to be to reduce overseas travel, e.g. by finding different ways for academic staff to network and obtain feedback on their research. Other universities and other organisations starting to investigate their environmental impact are likely to similarly find that CO2 sequestration in trees can only provide limited mitigation opportunities. Originality/value – The authors contribute to the ongoing debate around carbon emissions, exploring avenues to mitigate CO2 emissions.

scholarly journals Actors’ reflexivity and engagement in the formation of new accounting tools during university hybridization

2020 ◽  
Vol 17 (1) ◽  
pp. 51-81 ◽  
Author(s):  
Evgenii Aleksandrov
Keyword(s):  
Design Methodology ◽  
Longitudinal Case Study ◽  
Institutional Work ◽  
Content Type ◽  
Documentary Analysis ◽  
Research Questions ◽  
The University ◽  
Academic Demands

Purpose This paper aims to investigate the unfolding dynamics and evolving processes relating to the formation of accounting tools by university actors. It answers the research questions: How do individual actors engage in the formation of new accounting tools during university hybridisation? Specifically, what forms of reflexivity do these actors display in various phases of university hybridisation? Design/methodology/approach This is a longitudinal case study of the development of new accounting tools in one Russian technical university from 2010 to 2016. It is based on an institutional work perspective, involving 29 interviews, documentary analysis, and observations of internal meetings relating to new accounting tools’ formation. Findings The findings show that academics themselves were gradually engaged in the marginalisation of academic demands in university governance in favour of managerialism via accounting. Nevertheless, the role of accounting morphed over time from a dysfunctional and negative carrier of managerial ideology and its domination, to what could arguably be considered a mediation device between academic and managerial demands. These dynamic processes and the role of accounting within them are explained by the constant challenge stemming from the involvement of several groups of actors in institutional work, which is often unpredictable and fluid due to the intricate play of plural reflexivities and actors’ identities during university hybridisation. Originality/value This paper advances the field by showing that the engagement and reflexivity of academics in the formation of accounting tools is not a “panacea” to deal with hybridisation within universities. The results highlight several obstacles, including variation in the reflexive capacities of actors within the university, leading to a reflexivity lag and reflexivity trap.

scholarly journals Collaborative configurations of tourism development: a Greenlandic example

2019 ◽  
Vol 6 (1) ◽  
pp. 24-39
Author(s):  
Daniela Chimirri
Keyword(s):  
Design Methodology ◽  
Local Community ◽  
Tourism Development ◽  
Essential Element ◽  
Small Scale ◽  
Research Approach ◽  
Content Type ◽  
Study Approach ◽  
Collaborative Activities

Purpose While tourism scholars have increasingly recognized the significance of collaboration as an essential element in tourism development, there is a lack of theoretical and empirical research centering on (trans)local collaboration as a central means for future tourism development in Greenland. The purpose of this paper is to analyze the conceptual and analytic potentials and challenges of collaboration in an explorative case study. Design/methodology/approach The paper applies a case study approach to scrutinize collaboration in the setting of a tourism workshop in South Greenland. This research approach is exploratory in nature and focuses on collaborative activities among participants from different research institutions and countries, from Campus Kujalleq in Qaqortoq, from small-scale enterprises and businesses, managers of destination marketing organizations and local fishermen. Findings Four “collaborative configurations” emerged during the workshop. These inspire and challenge ways of (re)conceptualizing collaborative tourism development in South Greenland and call for the reconsideration of the present approach toward tourism development for shaping new possible future(s) of tourism in the Greenlandic context. Originality/value The relevance of this paper emerges from the crucial significance that tourism actors in Greenland credit collaboration. Moreover, by approaching development issues from within and mutually developing possible practice solutions through collaboration with local tourism actors, the paper aims to give voice to the local community, which currently is lacking in the debate on tourism development in Greenland.

A Case Study of Use-Centered Descriptions

2011 ◽  
pp. 67-86
Author(s):  
Richard Butterworth
Keyword(s):  
Social Role ◽  
Analytic Model ◽  
Front Line ◽  
Data Standards ◽  
Research Support ◽  
Library Resources ◽  
Research Questions ◽  
Library Staff ◽  
The University

This chapter argues the case that there is a mismatch between current meta-data standards for the description of archival holdings and what many users actually want to know about a collection. Standard archival descriptions objectively describe what is in a collection, whereas users wish to know what they can do with a collection. It is argued that matching users’ research questions to library resources that could help answer those questions is a crucial social role played by librarians, archivists and other front line staff. However placing descriptions of what is in a collection online for users to search directly risks disintermediating the users from library staff. ‘Use centred descriptions’ are proposed as a way of systematically describing what can be done with a collection, and are, in effect, an encoding of library staff’s knowledge about what can be done with a collection. Its is therefore argued that use centred descriptions repair some of dissintermediation gaps caused by putting collection descriptions online. A theoretical motivation for use centred descriptions is presented by showing how Heaney’s (1999) analytic model of collections, which underlies the Research Support Libraries Programme (RSLP) collection description standard, only addresses finding and identifying resources. We augment this model to address selecting resources from a range of possibilities and show how use centred descriptions stem from this augmentation. A case study is presented demonstrating the experience of developing a set of use centred descriptions for the University of London as part of a project to encourage wider access to their archival holdings. The project had necessarily limited aims, and therefore conclusions are drawn about the viability of use centred descriptions in wider domains.

Institutional repository: access and use by academic staff at Egerton University, Kenya

2017 ◽  
Vol 38 (4/5) ◽  
pp. 276-284 ◽  
Author(s):  
Felicitas Ciabere Ratanya
Keyword(s):  
Design Methodology ◽  
Qualitative Data ◽  
Academic Staff ◽  
Point Of View ◽  
Institutional Repository ◽  
Content Type ◽  
Expected Benefits ◽  
The University ◽  
Practical Implications ◽  
Structured Questionnaire

Purpose The purpose of this paper is to examine the access and use of the institutional repository (IR) among academic staff at Egerton University. Design/methodology/approach The paper provides a description of the building and development of the IR at the Egerton university and describes expected benefits of the repository to the University and relevant stakeholders. A survey was conducted among 84 academic staff with an aim of examining their levels of awareness on the existence of the IR at the Egerton University and assess their access and use. Through a structured questionnaire both quantitative and qualitative data were collected. Findings The study revealed that majority of the academic staff at the Egerton University are still not aware of the existence of the IR. Staff also faced challenges in accessing and using the content available. The paper provided suggestions on how best to enhance the access and utilization of the IRs among the academic staff. Practical implications From a practical point of view, the paper provides implications on the access and use of IRs by the academic staff. The paper points out some challenges faced by this group of users which other academic institutions may try to solve in their respective contexts. Originality/value Findings and discussions provided in the paper will pave way to solving the challenges faced in access and use of IR by the academic staff at the Egerton University.

Measuring the academic library

2018 ◽  
Vol 119 (1/2) ◽  
pp. 109-120 ◽  
Author(s):  
Fiona Salisbury ◽  
Jennifer Peasley
Keyword(s):  
Design Methodology ◽  
Academic Library ◽  
National Standards ◽  
Digital Environment ◽  
Content Type ◽  
Research Outcomes ◽  
Service Data ◽  
The University ◽  
The Impact

Purpose The purpose of this paper is to provide an Australian perspective of impact and value by examining how the broader international and national perspectives play out in practice in the Australian context and where adaption for local requirements is necessary. Design/methodology/approach This paper will explore the assessment of impact and value in academic libraries and the tools available to translate today’s inputs into future impact and value. It will focus on a range of methods and procedures, including international and national standards, frameworks and benchmarks. Findings The La Trobe University Library is presented as a case study to examine the challenges of leveraging tools to assess impact and communicate the value of the library across the university community. Originality/value Assessing the impact and demonstrating the value of the academic library in a digital environment is a constant challenge. While usage and service data are plentiful, traditional metrics no longer sufficiently demonstrate the academic library’s contribution to university learning, teaching and research outcomes.

Blended learning adoption: a case study of one of the oldest universities in Europe

2019 ◽  
Vol 33 (5) ◽  
pp. 990-998 ◽  
Author(s):  
Pietro Previtali ◽  
Danila Scarozza
Keyword(s):  
Blended Learning ◽  
Design Methodology ◽  
Single Case ◽  
Implementation Process ◽  
Faculty Satisfaction ◽  
Research Approach ◽  
Content Type ◽  
Clinical Interviews ◽  
Main Factors

Purpose The purpose of this paper is to study the determinants of blended learning adoption in universities by focusing on faculty’s satisfaction. Design/methodology/approach The research methodology is based on a case study of one of the most ancient University in Europe. The authors administered a questionnaire to the professors that used blended technologies, and the authors conducted clinical interviews with some of the key people involved in the implementation process. Findings The paper allows to identify the main factors that impact on faculty’s satisfaction. Student-related issues seem to be the most important factors influencing faculty satisfaction, while instructor-related issues and especially institution-related issues definitely seem to be less important. Research limitations/implications The study is focused just on a single case study. Further researches could explore a wider application of this research approach to several universities and different countries. Originality/value This study is one of the first that analyzed blended learning adoption in historic universities.

Ecological footprint: a tool for environmental management in educational institutions

2019 ◽  
Vol 20 (4) ◽  
pp. 675-690
Author(s):  
Katherine Ortegon ◽  
Pilar Acosta
Keyword(s):  
Ecological Footprint ◽  
Design Methodology ◽  
Educational Institutions ◽  
Practical Calculation ◽  
Content Type ◽  
Standard Tool ◽  
Sustainability Initiatives ◽  
The University ◽  
Practical Implications

Purpose The purpose of this paper is twofold. First, as few universities have assessed their ecological footprint (EF), a benchmark for Colombian universities is presented. Second, a practical calculation tool for measuring the EF in educational institutions (EIs) is developed. The purpose of this tool is to facilitate the process of assessing the EF in EIs that are starting sustainability initiatives and to unify criteria with those already involved. Design/methodology/approach The development of the Ecological Footprint for Educational Institutions (EFEI) calculator is detailed showing the seven categories analyzed and the adaptation to the Colombian context. Findings Results are presented from a case study of EFEI implementation at Universidad Icesi. Furthermore, the relation between these results and the action taken to mitigate EF at the university is detailed. Practical implications Colombian EIs have recently joined the sustainable campus movement. The EF methodology and this tool serve to assess impacts and identify what EIs can do to ameliorate their environmental stewardship. Social implications EIs are called on to lead by example in terms of sustainability, not only in teaching and researching cutting-edge technologies but also in being sustainable and transferring this knowledge to future generations. Originality/value First, an EF benchmark for Colombian universities is presented. In addition, a unified methodology for EIs is developed. The availability of a standard tool will encourage other EIs to move forward in the effort to achieve a sustainable campus.

Online induction programme with webinar: a case study

2015 ◽  
Vol 7 (1) ◽  
pp. 123-132
Author(s):  
Sharon Warren ◽  
Patricia Black ◽  
Elizabeth Mills
Keyword(s):  
Social Interaction ◽  
Design Methodology ◽  
Structured Interview ◽  
Learning Opportunities ◽  
Student Feedback ◽  
The Other ◽  
Content Type ◽  
The University ◽  
Practical Implications

Purpose – The purpose of this paper is to describe the introduction of an online induction programme including an interactive webinar on a distance learning course and to present student feedback on the programme. It focuses on lessons learnt and implications for others implementing similar induction programmes. Design/methodology/approach – A self-completion questionnaire was sent to all students enroled on the programme, including those who did not attend the webinar or participate in the online induction programme. This was followed up with a semi-structured interview. The analysis focused on the student experience of the induction programme. Findings – Overall, students reported to be satisfied with the online programme. The webinar encouraged engagement with some elements of the online workshop and was felt to complement the other learning opportunities available online. The webinar was particularly valued for providing a “face” to the course, facilitating interactivity among tutors and students and helping the students to feel part of the University. Students also reported that the webinar had the advantage of allowing a social interaction between them. Practical implications – A number of key changes related to multiple offerings of the webinar and the timing of activities in the online workshop were highlighted to encourage participation. Greater clarity on what is required in the induction and how long it would take would also encourage participation. Originality/value – This case study is one of the few to evaluate the inclusion of webinar technology within an online induction programme and, therefore, has value in this context.

scholarly journals Enhancing graduate employability in product design

2018 ◽  
Vol 8 (1) ◽  
pp. 80-93 ◽  
Author(s):  
Matthew Alan Watkins ◽  
Martin Higginson ◽  
Philip Richard Clarke
Keyword(s):  
Student Feedback ◽  
Research Approach ◽  
Long Term Effects ◽  
Content Type ◽  
Graduate Employability ◽  
Action Research Approach ◽  
Internal Student ◽  
The University ◽  
The Impact

Purpose The purpose of this paper is to present a case study to discuss approaches taken within a traditional undergraduate degree course to embed employability skills, encourage student uptake of sandwich placement and increase graduate prospects. A number of new initiatives are presented, including working with live industrial clients, formally preparing students for placement applications and the introduction of an externally facing student run design consortium. Alongside these new initiatives, details of the existing sandwich year provision are also considered and their effectiveness. Design/methodology/approach A case study-based action research approach presents changes to a specific undergraduate course, measuring the effectiveness over a four-year period using externally collected national Destination of Leavers in Higher Education (DLHE) data and internal student feedback to assess the long-term effects on employability. Findings The paper considers improvements in the graduate employability over the four year period covered, in particular, an increase in the graduate employability from 81 to 100 per cent and graduate prospects from 62.5 to 95.2 per cent for sandwich students. Data presented also considers additional student feedback correlating with an increase in their preparedness for employment. Practical implications The implications of undertaking the changes highlighted within this paper have been relatively straightforward, due to the small incremental nature of the changes and the opportunities available through the agencies within the university, and should be replicable at least in part at other HE institutions. Originality/value This paper considers the impact of employability initiatives undertaken on a single undergraduate course and how these have affected the employability of graduates over a four-year period, supported by student feedback both internally and externally through national feedback mechanisms. It is anticipated that this research would be beneficial for informing and guiding the development of employability on other undergraduate programmes.

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