Chatbots Language Design: The Influence of Language Variation on User Experience with Tourist Assistant Chatbots

Chatbots are often designed to mimic social roles attributed to humans. However, little is known about the impact of using language that fails to conform to the associated social role. Our research draws on sociolinguistic to investigate how a chatbot’s language choices can adhere to the expected social role the agent performs within a context. We seek to understand whether chatbots design should account for linguistic register. This research analyzes how register differences play a role in shaping the user’s perception of the human-chatbot interaction. We produced parallel corpora of conversations in the tourism domain with similar content and varying register characteristics and evaluated users’ preferences of chatbot’s linguistic choices in terms of appropriateness, credibility, and user experience. Our results show that register characteristics are strong predictors of user’s preferences, which points to the needs of designing chatbots with register-appropriate language to improve acceptance and users’ perceptions of chatbot interactions.

We are all migrants

Migration is the basis for development—economic, social, and psychological. In this paper I will examine borders on migration that entail the ambivalent relating by the societal context of migration to the act of movement of the people who become migrants, and their counterparts (“counter-migrants”) who do not. My focus on the issue stems from my theory of Cultural Psychology of Semiotic Dynamics that can deal with the process of becoming, being, and feeling as “migrant” or “counter-migrant”. A societal rule system is fortified by the system of social representations of the people who—by the act of moving from one place to another—are designated to become migrants by the rule systems of the non-migrants. Cultural psychology contributes to the study of the emerging prejudices and ways of their overcoming by the non-migrant local recipients as well as to the ambivalences of the persons who move to the relating with the social role “migrant” and its overcoming. Historically speaking—we as the species of Homo sapiens are all migrants—only at differing times and circumstances.

Constant consensus building: art and conflict in the ESMA museum and site of memory

This article describes the history, development and social role of the ESMA Museum and Site of Memory, which is located on the grounds of the former clandestine centre for detention, torture and extermination, in the intergenerational transmission of traumatic memories of the Argentinian dictatorship. The project is characterised by the cumulative effort of artistic expression, public debate, conflict and tension. Through the presentation of different artistic installations and plays, the article explains the focal function of art practices in spaces of memory that are strongly linked to a traumatic past, as well as how undertaking these practices can lead to the establishment of consensus.

Effective Techniques in Coronary Heart Disease Interventions: A meta-analysis (Preprint)

BACKGROUND Coronary heart disease (CHD) is a major cause of death worldwide. OBJECTIVE In this research, we investigated the effectiveness of digital interventions designed for the prevention and management of CHD. METHODS We searched three academic databases for scientific papers on CHD and digital interventions from 2004 to 2020, yielding 1706 papers and 1556 papers after deduplication. We further screened the titles and abstracts, excluding irrelevant papers, leaving 28 papers. A further nine papers were retrieved and included in the analysis through forward and backward referencing. We conducted meta-analysis using 13 of the 37 papers that fit the criteria for meta-analysis. We identified and classified intervention features using the Persuasive Systems Design model. Our findings show that digital health interventions had an impact on all clinical outcomes except Body Mass Index. RESULTS We present (1) intervention features that were associated with positive clinical outcomes, and (2) successful and unsuccessful interventions and the persuasive software features incorporated in them. Reminders, verifiability, social role, expertise, authority, tailoring, personalization, self-monitoring, praise, suggestion, and social learning principles were incorporated in interventions that succeeded in improving clinical outcomes. CONCLUSIONS Our research provides insights into persuasive software features that maintain powers to influence the effectiveness of CHD behavior change interventions.

Gender plays different roles? Examining the dark side of ubiquitous connectivity enabled by personal IT ensembles usage

PurposeThe purpose of this paper is twofold: first, to explore the negative consequences of ubiquitous connectivity enabled by personal IT ensembles (PITEs) usage; and second, to investigate the gender differences in the adverse effects of ubiquitous connectivity.Design/methodology/approachThis study employs a socio-technical approach to identify the technical and interpersonal dimensions of PITE-enabled ubiquitous connectivity and develops a theoretical model to investigate their stress-inducing effects based on the framework of technostress. Furthermore, the moderating role of gender is examined based on the social role theory. The authors test the model on a sample of 439 Chinese netizens.FindingsUbiquitous technical and interpersonal connectivity induce four stressors: information overload, communication overload, life invasion and privacy invasion. These stressors further lead to psychological exhaustion and reluctance to try new ITs. The ubiquitous technical connectivity exerts stronger effects on stressors for female users than male users, and interpersonal connectivity exerts a stronger effect for male users than female users.Originality/valueThis study primarily contributes to the small amount of research on PITE-enabled ubiquitous connectivity by considering ubiquitous connectivity from a socio-technical perspective and examining the stress-related effects and outcomes of both technical and interpersonal dimensions of ubiquitous connectivity. This study also provides valuable insights into the gender differences in the stress-inducing effects of the two dimensions of ubiquitous connectivity.

Association between Time of Residence and OQ-45.2 and Self-Perception of Distress, Interpersonal Relationships, and Social Role in Venezuelan Immigrants in Lima, Peru 2018-19: Mixed-methods Study.

BackgroundImmigrants arriving in a new country face changes that affect their social, employment, and migratory status. We carried out a mixed methods study in the rapidly growing Venezuelan immigrant population in Lima, Peru. The objective was to determine whether there was an association between time in Peru and self-perception of symptom distress (SD), interpersonal relationships (IR), and social role (SR). MethodsThe quantitative central component consisted of a cross-sectional study, surveying 152 participants using the Outcome Questionnaire 45.2 (OQ-45.2). The qualitative component, based on phenomenology, explored experiences and challenges during the migration process. Semi-structured in-depth interviews were done in 16 informants.ResultsAn association that was observed was the increase in the risk of clinically significant SR score with additional years of age. All informants mentioned having witnessed or experienced xenophobia in Peru. Every informant stated that significant labor differences existed between the countries. The most reported somatic symptoms were symptoms of anxiety and alterations of sleep. Additionally, no informant expressed a desire to remain in Peru long term. ConclusionsA minority of participants registered a clinically significant total and domain score. No association between months in Lima and the self-perception of distress was found. However, this could be due to the short amount of time spent in Peru and any change in self-perception might only be perceived after years or decades spent in Peru. This study is one of the first to use mixed methods to explore the mental health of the immigrant Venezuelan population.

Can Self-Esteem Help Teens Resist Unhealthy Influence of Materialistic Goals Promoted By Role Models?

The aim of the study was to examine the role of self-esteem in resisting the influence of materialistic goals of four social role models (mother, father, peers, and media) in adolescents (aged 13–16). Previous studies showed a negative correlation between the psychological health of teens and striving for materialistic goals, one of the main sources is the social modeling of materialism. Two studies were carried out. The first, correlational study, was conducted on target teens and their mothers, fathers, and peers of their choice. It examined if self-esteem is a moderator of the relationship between the materialism of social role models (mothers, fathers, peers, and media) and the materialism of teens. The second, experimental study, was conducted on target teens only. It examined how boosting the self-esteem of teens and activating materialism of social role models (mothers, fathers, peers, and media) may affect the materialism of teens. Study 1 showed a significant interaction effect of self-esteem and the materialism of peers on the materialism of teens. The interaction effects of self-esteem and other role models (parents and media) were not significant. Study 2 showed that elevated self-esteem lowered the influence of the materialism of peers on the materialism of teens. The results were not significant when other role models (parents and media) were analyzed. The results obtained in the presented studies indicate that the self-esteem of teens may have an important role in resisting the influence of materialism role models of peers. Practical implications of the studies for the psychological health of teens are also discussed.

Labour Drivers in the Agricultural Sector of the European Union

The social role of the farms is, especially, relevant in the rural areas where the socioeconomic problems are, often, more visible. In this perspective, this study aims to investigate the interrelationships of the labour input with other variables inside the farms and assess how the sector may create more employment in a sustainable way. For that, the labour input was, first, correlated with other farm variables and after analysed through factor analysis approaches and cross-section econometric methodologies, considering as basis the Cobb-Douglas and Verdoorn-Kaldor models. The main findings highlight relevant insights to improve the social dimension of the European Union farms. The labour input growth rate is positively influenced by the total output growth rates and negatively impacted by the total productivity growth. The effects from the investment and from the subsidies are residual or not significant.

Tenor of Discourse and Modality Examination in Achebe’s Anthills of the Savannah

This study has examined the tenor of discourse and modality in two excerpts from Achebe’s Anthills of the Savannah. The study aims at decoding the writer’s subtly encoded messages through both the interrelationships established among the participants of the selected excerpts and his use of modality. To attain such objectives, the investigation uses the descriptive quantitative and qualitative methodology. The research has arrived at valuable findings. Among several others presented in the subsection entitled interpretation of findings, the study has unveiled that power among the participants of the excerpts is unequal, contact infrequent, and affective involvement low. The tenor or social role relationship played by such participants as Major Sam, Chris Oriko, and Ikem Osodi is a formal one describing a formal situation. This implies that Achebe’s message in these excerpts is a serious one depictive of the real political unrest and the dominantly unmanageable discontent of Nigerians by the time he wrote these texts. The social role relationship carried out by the salespeople and their potential customers depict an informal tenor highlighting Achebe’s claim for a change in the Nigerians’ mind, and indirectly in the Africans’ ways of life. The overriding use of modalization over modulation in the analyzed excerpts highlights the way the writer creates a less authoritative, more suggestive tenor balancing, by this means, the power inequality inherent in the modulation.