„Jetzt muss er das nur noch in die Köpfe der Spieler reinbringen!“ – Kommunikative Erfolgsstrategien von Trainern im Spitzensport / „As a coach you have to get into the heads of the players!“ – Successful communication strategies of elite sports coaches

2008 ◽  
Vol 5 (3) ◽  
Author(s):  
Carmen Borggrefe
Keyword(s):  
Communication Strategies ◽  
Successful Communication ◽  
Sports Coaches ◽  
Elite Sports

ZusammenfassungAlle Versuche von Trainern, auf Psyche, Einstellungen und Verhalten von Athleten einzuwirken, sind immer nur auf dem Wege von Kommunikation möglich. Wenn Trainer ihre Athleten steuern wollen, dann müssen sie Experten in Sachen Kommunikation sein. Was aber macht Trainer zu solchen Experten? Der vorliegende Beitrag geht dieser Frage nach, indem er die Trainer-Athlet-Kommunikation einer soziologischen Analyse unterzieht und auf der Basis systemtheoretischer Überlegungen Erfolgsstrategien im Hinblick auf die Probleme „Verständigung“ und „Steuerung“ ableitet.

Incorporating Human Factors Into a Healthcare System’s COVID-19 Communication Strategy

2021 ◽  
Vol 10 (1) ◽  
pp. 175-179
Author(s):  
Rebecca L. Butler ◽  
Ann Katherine Hoobler ◽  
Lucy C. Stein ◽  
Erica S. Hoenig ◽  
Laura M. Lee ◽  
...  
Keyword(s):  
Human Factors ◽  
Healthcare System ◽  
Communication Strategies ◽  
Clinical Information ◽  
Effective Communication ◽  
Healthcare Systems ◽  
User Feedback ◽  
Communication Strategy ◽  
Successful Communication

The COVID-19 era has been an age of change for healthcare systems worldwide. At the beginning of the pandemic in particular, there was a huge need to rapidly communicate new and constantly changing information with critical safety implications. Previously successful communication strategies were not adequate for this unprecedented challenge. At MedStar Health, the Quality & Safety team led a unique partnership between human factors experts, clinical teams, and the communications department to develop a three-pronged strategy for effective communication during the pandemic. This strategy incorporated the following components: 1) Using human factors and usability concepts to distill complex clinical information into easy-to-understand infographics for frontline associates; 2) Creating regular, succinct messaging to distribute the information and provide frequent updates throughout the healthcare system; and 3) Designing and maintaining a usable webpage where associates could access up-to-date information relevant to their specialty at any time, on or off the hospital network. This strategy, which was dynamic and adapted to user feedback, was supported by associates as a streamlined method for communicating important information throughout the pandemic.

Successful Communication in Virtual Teams and the Role of the Virtual Team Leader

2011 ◽  
pp. 39-52 ◽  
Author(s):  
Jamie S. Switzer
Keyword(s):  
Virtual Teams ◽  
Communication Strategies ◽  
Team Leadership ◽  
Virtual Team ◽  
Team Leaders ◽  
Organizational Boundaries ◽  
Successful Communication ◽  
Virtual Team Leadership ◽  
The World

The world now lives and works in cyberspace. Often, organizations have their people perform functional tasks by working in virtual teams, where members use technology to cooperate across geographic and organizational boundaries. As the use of virtual teams in the workforce becomes more prevalent, those involved must have the knowledge to communicate efficiently and effectively, especially the virtual team leaders. This chapter provides a general overview of virtual teams and virtual team leadership, and discusses specific communication strategies and competencies necessary for virtual team leaders to be effective and successful communicators.

Using stimulated recall to explore the use of communication strategies in English lingua franca interactions

2017 ◽  
Vol 6 (1) ◽  
pp. 1-27 ◽  
Author(s):  
Sara Kennedy
Keyword(s):  
Contextual Factors ◽  
Communication Strategies ◽  
Strategy Use ◽  
Communication Strategy ◽  
Strategy Research ◽  
Lingua Franca ◽  
Successful Communication ◽  
Stimulated Recall ◽  
Shared Goal ◽  
Strategy Types

AbstractIn this study, the communication strategy use of two pairs of English as a lingua franca (ELF) users was explored in relation to two contextual factors, the communicative goal and the ELF users’ thoughts and feelings about the interactions. The ELF users were video-recorded engaging in researcher-designed tasks which required sharing information to achieve a joint goal. Subsequent stimulated recall with individual speakers targeted instances of potential or actual difficulties in understanding. Recordings and transcripts of the paired tasks and stimulated recall were used to identify communication strategies used to address difficulties in understanding. Results showed that overall, 11 different strategy types were seen across both pairs of speakers. However, the pair which achieved the shared goal showed a different pattern of strategy use and of interaction than the pair which did not achieve the shared goal. The two pairs also differed in how they attributed responsibility for successful communication. These findings, discussed in the context of previous ELF communication strategy research, highlight benefits of investigating interlocutors’ contemporaneous thoughts and feelings and the ways in which communication strategies are used during interactions.

Occupational Vocal Health of Elite Sports Coaches: An Exploratory Pilot Study of Football Coaches

2015 ◽  
Vol 29 (4) ◽  
pp. 476-483 ◽  
Author(s):  
Katie L. Buckley ◽  
Paul D. O'Halloran ◽  
Jennifer M. Oates
Keyword(s):  
Pilot Study ◽  
Vocal Health ◽  
Football Coaches ◽  
Sports Coaches ◽  
Elite Sports

scholarly journals What does ‘Playing Well’ mean to elite sports coaches?, implicit thinking of elite Spanish soccer coaches

2012 ◽  
Vol 1 (1) ◽  
Author(s):  
Sixto González-Villora ◽  
Jaime Serrano-Olivares ◽  
Irene González-Martí ◽  
Andrea Hernández-Martínez
Keyword(s):  
Sports Coaches ◽  
Elite Sports

Provider-Nurse Communication

2019 ◽  
pp. 113-129
Author(s):  
Anna Engeln ◽  
Hillary Giorgio Lippke
Keyword(s):  
Emergency Department ◽  
Communication Strategies ◽  
Effective Communication ◽  
Potential Barriers ◽  
Communication Breakdown ◽  
Communication Techniques ◽  
Successful Communication ◽  
Clinical Scenarios ◽  
Efficient Communication ◽  
Nurse Communication

This chapter provides an in-depth look at the barriers to achieving accurate and efficient communication in the emergency department setting and examines successful communication tools and strategies. Potential barriers that limit effective communication include environmental, interpersonal, and inadequate communication techniques. These barriers contribute to communication breakdown as well as inaccurate communication between providers and nurses, which can adversely affect patient care. This chapter highlights successful communication techniques to maximize teamwork and collaboration, develop effective communication skills, and systematize communication through the use of standardized communication strategies. Through specific problem-based clinical scenarios, this chapter will demonstrate the application of proven communication strategies to overcome barriers and achieve effective provider-nurse communication in the emergency department.

scholarly journals Communication strategies employed by low-proficiency users: Possibilities for ELF-informed pedagogy

2019 ◽  
Vol 8 (1) ◽  
pp. 9-35 ◽  
Author(s):  
Takanori Sato ◽  
Yuri Jody Yujobo ◽  
Tricia Okada ◽  
Ethel Ogane
Keyword(s):  
Second Language Acquisition ◽  
English Learners ◽  
English Language ◽  
Communication Strategies ◽  
Mutual Understanding ◽  
Language Resources ◽  
Communication Breakdown ◽  
Successful Communication ◽  
Collaborative Strategies ◽  
Meaningful Interaction

Abstract ELF research has demonstrated that English users employ various communication strategies (CSs) to achieve mutual understanding and deal with uncertainty in ELF conversations. Thus, implementing various CSs is said to be important for learners in ELF interactions. Although a list of CSs might indicate which strategies English learners may ultimately need, it is not necessarily helpful for low-proficiency English learners as they may not be able to use many CSs due to a lack of English language resources. This study attempts to identify CSs that 20 Japanese low-proficiency English users employ in talk-in-interaction with English language instructors. CSs investigated in this study were not restricted to those examined from second language acquisition perspectives but included pragmatic and collaborative strategies identified in various ELF studies. Investigating CSs from the perspective of ELF helps to form a more sensitive analysis of how low-proficiency English users work to achieve successful L2 communication with interlocutors. Results revealed that the students, who were not given prior instruction in strategies, collaboratively employed various CSs to cope with communication breakdown, promote message conveyance, and co-construct a meaningful interaction with their interlocutors. These findings provide insights into how low-proficiency users might manage to achieve successful communication in various ELF settings. Analysis of the data helps to inform teachers which CSs low-proficiency learners may utilize more easily and those for which they may require more intensive practice.

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