scholarly journals Construction quality process implementation as a source of competitive advantage in small and medium-sized construction projects

2021 ◽  
Vol 4 (2) ◽  
pp. 46-54
Author(s):  
S Nyakala ◽  
J Pretorius ◽  
A Vermeulen

It is generally accepted that construction quality process implementation improves construction project performance through the systematic application of quality practices. It is equally established that current quality management systems, particularly compliance management, are essential for Small and medium-enterprises (SMEs) seeking effective completion of road-building infrastructure. Despite the opportunities offered by these quality practices, there are potential pitfalls. As low-cost economies proliferate, South African construction SMEs are under increasing pressure to be more flexible and innovative. The study examines the factors affecting the quality of work produced by construction SMEs through a regulatory road building procedure, namely design, construction, and execution. A questionnaire survey was conducted among 165 SME contractors, designers, and their experience was recorded of construction quality standards and performance improvement on completed work in the public sector in South Africa. A combination of descriptive and inferential statistics was used to analyse the data. The empirical findings established that five construction quality process factors affect the quality of road infrastructure projects undertaken by construction SMEs. These factors comprise construction process and design; construction quality management at the site level; the development and implementation of quality procedures and requirements; quality benchmarking issues; continuous improvement and communication. This study is of value to designers/consultants and managers in the construction SME sector as it helps to establish the factors affecting the quality of road infrastructure projects. Managers in analogous environments may also use the results of this study as a benchmark for competitive advantage. The results also provide a guideline for the successful construction quality implementation in small and medium-sized construction projects. Keywords: Construction quality; Continuous improvement; Design; Performance; Quality management.

2018 ◽  
Vol 7 (4.35) ◽  
pp. 307 ◽  
Author(s):  
N.S. Azman ◽  
M. Z. Ramli ◽  
M. H. Zawawi

Quality management is essential to improve success in project implementation by using Industrialized Building System (IBS). The development of construction industry in Malaysia is encountering a relocation from ordinary techniques to a more efficient and automated strategy which is by utilizing IBS.There are a few issues in overseeing IBS construction projects which prompt low qualities such as hiring non-expertize in construction, using low quality of materials and problem with management. Therefore, this paper aim is to determine the various success factors affecting the quality management of construction project that using IBS and ranked the success factors. Found that 87 factors from review papers and two most significant factors affecting quality management in IBS are high ranked which is appointment of high experience technical team, using high quality components and materials with overall percentage 2.48% and 1.86%. However, some of the factors are repeatedly listed due to high affecting to quality.


Author(s):  
Honglei Xu ◽  
Jianguo Wang ◽  
Suwan Liu ◽  
Adong Xu ◽  
Yongfen Zhang

The arrival of the current economic era has greatly stimulated the sound and rapid development of China’s overall national strength and has promoted the constant progress of all walks of life. With the acceleration of urbanization, the construction industry in China is constantly improving its technical level and expanding the industry scale. The main factors and countermeasures for construction project management are to improve the importance of the entire construction project. In this process, it is necessary to strictly supervise the relevant national departments to ensure their quality, and combine them with the management factors and countermeasures to improve. In view of the main factors and Countermeasures of construction engineering management, the construction quality and supervision are effectively controlled, and the quality of the construction is supervised and managed to ensure the safety and effective management of the whole construction quality. At the same time, it is necessary to continuously improve the countermeasures in this process, so that future construction projects can be more effective.


2013 ◽  
Vol 357-360 ◽  
pp. 2529-2532
Author(s):  
Ya Pin Yang

The quality of construction management is a complicated work, green evaluation should be carried out systematically analysis. Evaluation index system according to the factors affecting the constructions quality, the quality management system can divide into four indexes including staff, material, equipment and technology as factor layer. This system help evaluate construction management systematically and synthetically.


2018 ◽  
Vol 2 (3) ◽  
Author(s):  
Honglei Xu ◽  
Jianguo Wang ◽  
Suwan Liu ◽  
Adong Xu ◽  
Yongfen Zhang

The arrival of the current economic era has greatly stimulated the sound and rapid development of China’s overall national strength and has promoted the constant progress of all walks of life. With the acceleration of urbanization, the construction industry in China is constantly improving its technical level and expanding the industry scale. The main factors and countermeasures for construction project management are to improve the importance of the entire construction project. In this process, it is necessary to strictly supervise the relevant national departments to ensure their quality, and combine them with the management factors and countermeasures to improve. In view of the main factors and Countermeasures of construction engineering management, the construction quality and supervision are effectively controlled, and the quality of the construction is supervised and managed to ensure the safety and effective management of the whole construction quality. At the same time, it is necessary to continuously improve the countermeasures in this process, so that future construction projects can be more effective.


2021 ◽  
Vol 4 (2) ◽  
Author(s):  
Abimbola Windapo

Welcome to the eight-issue of the Journal of Construction Business and Management. This edition of the journal presents scholarly discussions on theoretical and empirical challenges confronting best practices and policies in construction businesses and projects. The intention is to understand the practice and theoretical lens used in its explanation or interpretation. This edition of the journal covers the following subjects: subcontracting processes, contingency management, social license, risk measurement, project success, quality process implementation and competitive advantage. The issue contains five articles written by eight scholars based in Ghana, India, Nigeria, and South Africa. The first paper by Akinwale and Olusanya (2020) examines subcontracting processes' influence on wages and workloads in the construction industry. The study found that subcontracting processes significantly influenced workers’ participation in wage determination and workloads. The findings suggest that working in a subcontracting system alienates subcontracted workers from the determination of wages and workloads and thereby showing the need for adequate protection for these workers. The second paper by Maniar (2020) evaluates the current state, the issues faced in contingency management and its effectiveness in curbing cost overruns. It seems inevitable that contingency management could impact cost overrun problems. Not so reveals the study results, which shows that contingency considerations were only useful in accommodating cost overrun problems in 18% of projects studied. Based on these findings, the study recommends that contingency be estimated based on the scientific approach to addressing project risks instead of the commonly used subjective approach. Perhaps the most compelling argument is why a construction company must acquire regulatory permits that embrace all stakeholders before a construction project is approved as outlined in Danku (2020). The paper highlights that not all formal processes embrace all stakeholders such as the hosting community who need to consent to a firm’s activities to complete the symbiotic relationship. The study found a limited understanding and restricted application of the concept of social licence – the commitment of residents towards acceptance, approval and support for a project to exist within a community, by construction professionals. The paper recommends industry sensitization and education to harness a company's benefits from acquiring a social licence.  The fourth paper by Renault, Agumba and Ansary (2020) examines the influence of risk management on the project success of Small and Medium Enterprises (SMEs). Results reveal that risk management significantly influences construction SMEs' project success by delimiting the risk management criteria to be adopted, establishing the level of acceptable risk and risk timeframe relevant to risk effect and risk likelihood. The paper recommends that the management of SMEs and construction industry professionals adopt risk management to manage their project risks to accomplish project objectives effectively.  Although it is generally accepted that construction quality process implementation improves construction project performance, there is limited research into the factors affecting the quality of the road infrastructure projects produced by SMEs. The fifth paper by Nyakala (2020) investigates these factors. The study established that five construction quality process factors affect the quality of road infrastructure projects undertaken by construction SMEs. These factors comprise construction process and design; construction quality management at the site level; the development and implementation of quality procedures and requirements; quality benchmarking; continuous improvement and communication. The results provide a guideline for the successful construction quality implementation by designers/consultants and managers in the construction SME sector. It helps establish the factors affecting road infrastructure projects' quality and a benchmark for competitive advantage. Overall, these articles should spark debate and force professionals, researchers and policymakers to think differently about the construction project and business performance while inspiring new practices. I acknowledge all authors who submitted papers for consideration. I also value the contributions and unrelenting efforts of the JCBM editorial board members and panel of reviewers in ensuring that manuscripts are of high quality and keeping the journal on the path to attaining the expected standard and quality. Criticisms, feedback and suggestions are welcome from readers on how to improve the quality of the journal.  References:  Akinwale, A. A., & Olusanya, O. A. (2020). Influence of Subcontracting Processes on Wages and Workloads in the Building Construction Industry in Nigeria. Journal of Construction Business and Management, 4(2), 1-10. Maniar, H. (2020). Contingency Management in Indian Construction Projects. Journal of Construction Business and Management, 4(2), 11-24. Danku, J. C. (2020). Exploring the Concept of Social Licence in the Construction Industry of a Developing Country. Journal of Construction Business and Management, 4(2), 25-33. Renault, B. Y., Agumba, J. N., & Ansary, N. (2020). Correlation analysis between risk measurement and project success of small and medium contractors in Gauteng, South Africa. Journal of Construction Business and Management, 4(2), 34-45. Nyakala, S. K. (2020). Construction quality process implementation as a source of competitive advantage in small and medium-sized construction projects. Journal of Construction Business and Management, 4(2), 46-54.


2009 ◽  
Vol 75 (3) ◽  
pp. 419-435 ◽  
Author(s):  
Pan Suk Kim

Quality management generally implies all the activities that are intended to bring about the desired level of quality. In order to improve the quality of a product or service in both private and public sectors, quality management has been exercised for a long time and broadly applied in various organizations. As many new buzz words emerge in both business and public management, however, it seems that its popularity has declined. Is quality management dead? Not really. Quality is a fundamental ingredient in innovation so it must not be disregarded, although there might be fluctuations in its popularity. This study reviews the developmental status of quality management in South Korea by looking at its status and conceptual changes from historical and comparative perspectives. Historically, quality management in modern Korea was influenced by Japanese and American practices. In a comparative perspective, however, European influence on quality management was not salient in Korea. Points for practitioners More buzz words or fads will be generated by issue entrepreneurs and business consultants. However, quality management will not fade away. Continuous improvement is an endless open-ended journey, as is quality management. It is fair to say that the need for government reform and innovation will never be exhausted. Therefore, the importance of quality management will be a continuing reality in the future, perhaps with some adjustment of its rhetoric or riding on an irresistible wave of reform for adaptation. Quality has been reflected through innovation, and vice versa.


2018 ◽  
Vol 30 (6) ◽  
pp. 749-763 ◽  
Author(s):  
Fotis Vouzas ◽  
Theano Katsogianni

Purpose The purpose of this paper is to present the results of an exploratory literature review investigating the similarities and differences in TQM implementation between 3PL organisations and organisations with an in-house logistics function. Design/methodology/approach The authors collected all relevant papers covering both types of organisations implementing TQM worldwide in a time period from 1991 until today. The aim was to identify key papers and analyse its contents based on the quality of services provided by these two types of organisations. Findings The survey contains information about the forces that encourage managers to implement quality practices in the logistics function, the reasons that impeded the implementation of such a quality programme, the quality methods being used and also the level of their satisfaction with the current quality management in logistics. Research limitations/implications This paper only mentioned the principal papers that have been published globally from 1991 – today. Originality/value The present study is one of the few that reviewed literature from the year 1991 – today in order to provide a comparison of quality management practices between 3PLs and in-house Logistics organisations.


1990 ◽  
Vol 36 (10) ◽  
pp. 1712-1716 ◽  
Author(s):  
J O Westgard ◽  
R W Burnett ◽  
G N Bowers

Abstract Current quality assurance approaches will not be adequate to satisfy the needs for quality in the next decade. Quality management science (QMS), as evolving in industry today, provides the dynamic framework necessary to provide continuous improvement of quality. QMS emphasizes the importance of defining quality goals based on the needs and expectations (implied needs) of customers. The laboratory can develop customer-friendly goals and measures of quality by recognizing that customers' experiences are represented by a totality of results. Quality goals and measures are best communicated as "total performance" by specifying a limit and percentile of the distribution, rather than a mean and standard deviation. Application of quality goals within the laboratory will usually require partitioning the total performance goal into components and translating those components into specifications to guide the operation and management of production processes. QMS also extends beyond technical processes to people processes and provides guidance for improving the quality of worklife and caring for the laboratory's most essential resource--our people.


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